Resting at the moment! There were 2 families, each family had two children. We were settled on the 1st floor in rooms 4108.4109. Nearby are water slides, a jacuzzi, a swimming pool, a Sunny restaurant and 2 more restaurants, one of them is Soprano, I forgot the third)), a spa, a fitness room, an amphitheater, a tennis court, a toucan kids club.
… More ▾
Resting at the moment! There were 2 families, each family had two children. We were settled on the 1st floor in rooms 4108.4109. Nearby are water slides, a jacuzzi, a swimming pool, a Sunny restaurant and 2 more restaurants, one of them is Soprano, I forgot the third)), a spa, a fitness room, an amphitheater, a tennis court, a toucan kids club. The room is normal. Everything is convenient, everything came out at hand, given that the children ask one thing to bring something else from the room. We are satisfied. The sea is nearby, if you look at the sea, then on the left in the pool they give ice cream for free, if you go deeper to the right, you will find a bar on the beach, swings, hammocks, children's slides, showers, etc. , at the top there is a food court and a bunch of other pools. If you go to the left of the beach there is a walking street, past the rows of hotels and there is a small market on the territory of the Baron hotel, prices are cheaper than in the Old City. Arafats, white tunics, masks, chips, etc. The fish are beautiful, the beach is sandy.
Meals: breakfast pancakes, croissants, peanut butter, nutella, honey jam, etc. , scrambled eggs and various herbs. There is also coffee in vending machines, in some places they brew it. Sunny's restaurant has fresh melon juice, delicious packaged guava mango juice. Food, fish every day, was grilled salmon, mackerel, and some other white fish without bones. Squid shrimp, meat beef, chicken, duck, you will not stay hungry. The lifeguards are keeping order.
Meals: breakfast pancakes, croissants, peanut butter, nutella, honey jam, etc. , scrambled eggs and various herbs. There is also coffee in vending machines, in some places they brew it. Sunny's restaurant has fresh melon juice, delicious packaged guava mango juice. Food, fish every day, was grilled salmon, mackerel, and some other white fish without bones. Squid shrimp, meat beef, chicken, duck, you will not stay hungry. The lifeguards are keeping order.
Like
You like
• 4
Show other comments …
Here are mixed impressions of the concept. I won't go into detail about the horribly unorganized meeting and transfer - this does not apply to the hotel. 1. They didn’t bring it to the main entrance, but the impression that they brought it from the back entrance. 2. Separate small reception. Our check-in was about 90 people.
… More ▾
Here are mixed impressions of the concept. I won't go into detail about the horribly unorganized meeting and transfer - this does not apply to the hotel.
1. They didn’t bring it to the main entrance, but the impression that they brought it from the back entrance.
2. Separate small reception. Our check-in was about 90 people.
The place is small, cramped, stuffy.
3. We arrived at the end of breakfast. The receptionist asked to fill out the documents, took the passports, put on bracelets (it all lasted about 20 minutes) and offered to go to breakfast.
Breakfast was coming to an end in the Sani restaurant and at first glance it already gave us a not pleasant impression (fresh tomatoes, cucumbers, greens, were far from fresh and not suitable for eating). We reassured ourselves that we were carping because we were tired from the road.
After breakfast, we approached the receptionist and asked if it was possible to check in earlier. A lot of people in the lobby, there is no talk of social distancing at all.
The answer was predictable: The rooms are not ready. And then ...Why are you all crowded here, go to the beach. OK, I say. Where can I change clothes, leave personal belongings, take a towel? HAHA was the answer. Change clothes in the toilet, valuables with you, we do not have safes at the reception (if I am correctly informed, there is one in the main building), but a towel and free Wi-Fi after checking into the room.
This ended our communication with the receptionist. We got back to them at 2:00 pm.
CONCLUSION: No need to buy the TUI FUN&SUN FAMILY concept. (the only difference is that their hulls, which start with the number 3, are closer to the sea).
ROOM:
We originally booked a room with a sea view. And here it is necessary to pay tribute to the guest relations manager LESI. ALL OUR WISHES WAS ACCORDED!!!
Great location. In the room, everything you need. (photo attached). For this a solid 5+
NUTRITION:
This is, in our stay, the weakest link of the hotel. The first impression did not let us down.
On the first day at lunch, we tried our favorite mashed potato soup and...
what was our surprise: HOW CAN POTATO PURE SOUP BE DISAPPOINTED? (there was a feeling that those potatoes were rotting somewhere in a damp cellar). Oh well, maybe I'm nitpicking again? Let's see dinner. Well no. Nothing changes.
The only plus in the restaurant is that you can collect food from the stations yourself (as in pre-COVID times). But the food stations and food are not attractive at all. The dishes at the stations are old, dead (the food in each such dish is like a mess for piglets - subjectively. ) It seems that everything is there, both meat and chicken and duck and fish and some kind of squid, mussels, even once there were shrimp, but the impressions of not still does not leave quality products. The only thing that pleased me was the amount of fruit and the fact that they were whole (except for the pomegranate).
This hotel was recommended to us by a friend who stayed here last year. This year they were also surprised by such terrible food.
I can’t give a positive rating for such food and such a presentation. This is a maximum of 3 and then with a stretch.
A LA CARTE: Can be visited once (too bad, I would have dinner there every day).
We ordered it for our wedding anniversary.
For this one dinner I put 5+.
And the food and congratulations and service, I liked everything very much.
QUALITY OF SERVICES AND MAINTENANCE:
All employees try very hard to please you, all friendly, attentive.
They did not forget about our anniversary and brought fruit to the room. The room was decorated with flowers. WELL MEGA NICE!!!
The room was well cleaned. Only now it was not completely clear: the room is cleaned when the "Point beauty" indicator is on, or every day? When we turned on this indicator, it was always clean. If they didn’t turn it on, then at 16.30 the janitor knocked and asked: DO YOU NEED CLEANING? If I wanted the room to be cleaned before dinner, I asked our cleaner and he did it without any problems.
Waiters at bars and restaurants are always smiling, approaching, asking what someone will drink.
The chefs at the distribution serve quickly and always tried.
The only thing that angered me was the luggage carriers. Upon arrival, they brought two small suitcases together, received a tip and said little, give me more. Well, these are trifles.
So the service left a good impression and gets its 5.
SEA BEACH AND PIERCE:
SHIKANNY BEACH. Good new sunbeds, sand cover, you can go from the shore.
PANTON. ATTENTION!! ! It is not stationary, floating, the platform from which everyone dives into the water and rises is SMALL for so many vacationers.
We didn't have any problems. We don't need a ladder to get down. We immediately dive and swim far away, nothing interfered with us.
For those who are not confident swimmers (adults and children): There is a current. It is easy to swim to the right, it is difficult to swim backwards to the left without a mask and fins.
Therefore, everyone who does not swim confidently "floats" around the stairs. The exit to the platform will also be a test for children and people who find it difficult (the stairs are 90 degrees. You need to try and get out of the sea with great effort). We love the house reef.
ANIMATION:
Guys are great. Guests are entertained almost all day long. We are not big fans of animation, but their work was rated 5
GORKI: A true paradise for lovers and children. Our friends for the whole vacation on the beach were 2 times, a total of 1 hour, and so the whole day with the children on the slides.
To sum it up: The hotel is good. Need to go.
Recommend? - YES.
Will I come again? - YES (but not according to the TUI concept) and in the hope that the diet will change.
1. They didn’t bring it to the main entrance, but the impression that they brought it from the back entrance.
2. Separate small reception. Our check-in was about 90 people.
The place is small, cramped, stuffy.
3. We arrived at the end of breakfast. The receptionist asked to fill out the documents, took the passports, put on bracelets (it all lasted about 20 minutes) and offered to go to breakfast.
Breakfast was coming to an end in the Sani restaurant and at first glance it already gave us a not pleasant impression (fresh tomatoes, cucumbers, greens, were far from fresh and not suitable for eating). We reassured ourselves that we were carping because we were tired from the road.
After breakfast, we approached the receptionist and asked if it was possible to check in earlier. A lot of people in the lobby, there is no talk of social distancing at all.
The answer was predictable: The rooms are not ready. And then ...Why are you all crowded here, go to the beach. OK, I say. Where can I change clothes, leave personal belongings, take a towel? HAHA was the answer. Change clothes in the toilet, valuables with you, we do not have safes at the reception (if I am correctly informed, there is one in the main building), but a towel and free Wi-Fi after checking into the room.
This ended our communication with the receptionist. We got back to them at 2:00 pm.
CONCLUSION: No need to buy the TUI FUN&SUN FAMILY concept. (the only difference is that their hulls, which start with the number 3, are closer to the sea).
ROOM:
We originally booked a room with a sea view. And here it is necessary to pay tribute to the guest relations manager LESI. ALL OUR WISHES WAS ACCORDED!!!
Great location. In the room, everything you need. (photo attached). For this a solid 5+
NUTRITION:
This is, in our stay, the weakest link of the hotel. The first impression did not let us down.
On the first day at lunch, we tried our favorite mashed potato soup and...
what was our surprise: HOW CAN POTATO PURE SOUP BE DISAPPOINTED? (there was a feeling that those potatoes were rotting somewhere in a damp cellar). Oh well, maybe I'm nitpicking again? Let's see dinner. Well no. Nothing changes.
The only plus in the restaurant is that you can collect food from the stations yourself (as in pre-COVID times). But the food stations and food are not attractive at all. The dishes at the stations are old, dead (the food in each such dish is like a mess for piglets - subjectively. ) It seems that everything is there, both meat and chicken and duck and fish and some kind of squid, mussels, even once there were shrimp, but the impressions of not still does not leave quality products. The only thing that pleased me was the amount of fruit and the fact that they were whole (except for the pomegranate).
This hotel was recommended to us by a friend who stayed here last year. This year they were also surprised by such terrible food.
I can’t give a positive rating for such food and such a presentation. This is a maximum of 3 and then with a stretch.
A LA CARTE: Can be visited once (too bad, I would have dinner there every day).
We ordered it for our wedding anniversary.
For this one dinner I put 5+.
And the food and congratulations and service, I liked everything very much.
QUALITY OF SERVICES AND MAINTENANCE:
All employees try very hard to please you, all friendly, attentive.
They did not forget about our anniversary and brought fruit to the room. The room was decorated with flowers. WELL MEGA NICE!!!
The room was well cleaned. Only now it was not completely clear: the room is cleaned when the "Point beauty" indicator is on, or every day? When we turned on this indicator, it was always clean. If they didn’t turn it on, then at 16.30 the janitor knocked and asked: DO YOU NEED CLEANING? If I wanted the room to be cleaned before dinner, I asked our cleaner and he did it without any problems.
Waiters at bars and restaurants are always smiling, approaching, asking what someone will drink.
The chefs at the distribution serve quickly and always tried.
The only thing that angered me was the luggage carriers. Upon arrival, they brought two small suitcases together, received a tip and said little, give me more. Well, these are trifles.
So the service left a good impression and gets its 5.
SEA BEACH AND PIERCE:
SHIKANNY BEACH. Good new sunbeds, sand cover, you can go from the shore.
PANTON. ATTENTION!! ! It is not stationary, floating, the platform from which everyone dives into the water and rises is SMALL for so many vacationers.
We didn't have any problems. We don't need a ladder to get down. We immediately dive and swim far away, nothing interfered with us.
For those who are not confident swimmers (adults and children): There is a current. It is easy to swim to the right, it is difficult to swim backwards to the left without a mask and fins.
Therefore, everyone who does not swim confidently "floats" around the stairs. The exit to the platform will also be a test for children and people who find it difficult (the stairs are 90 degrees. You need to try and get out of the sea with great effort). We love the house reef.
ANIMATION:
Guys are great. Guests are entertained almost all day long. We are not big fans of animation, but their work was rated 5
GORKI: A true paradise for lovers and children. Our friends for the whole vacation on the beach were 2 times, a total of 1 hour, and so the whole day with the children on the slides.
To sum it up: The hotel is good. Need to go.
Recommend? - YES.
Will I come again? - YES (but not according to the TUI concept) and in the hope that the diet will change.
Like
You like
• 13
At the moment I am resting with my family in this hotel 2 adults and 2 children room number 1208 according to the FUN&SUN concept, I will start in order: 1) We arrived on 07/24/21 in Sharm El Sheikh, at 07:00 in the morning we were already at the hotel, while we were preparing the room, we managed to have breakfast during this time.
… More ▾
At the moment I am resting with my family in this hotel 2 adults and 2 children room number 1208 according to the FUN&SUN concept, I will start in order:
1) We arrived on 07/24/21 in Sharm El Sheikh, at 07:00 in the morning we were already at the hotel, while we were preparing the room, we managed to have breakfast during this time.
2) We were settled next to the water park, we were given a 2-room large family room with two bedrooms, two balconies (the first overlooking the water park, the second overlooking the road and some non-residential building) + toilet and shower room (new plumbing). There are no complaints about the room, cleaning and change of towels and accessories every day. The furniture is new, 2 TVs, a refrigerator, a wardrobe, a safe and cabinets.
3) Food pulls at 3 with a stretch, there are 6 restaurants, a foot court and bars on the territory of the hotel. The food is absolutely in all restaurants, the same and tasteless, there is no such variety as in the same Otium Amforas 5 hotel, there are simply no watermelons. Yesterday we went to the A la carte restaurant Mom I'm at home, they gave three salads (caprese, with shrimp and meat. The salads were very cold, not at room temperature. The main course was pizza, chicken nuggets, fries, beef steak and baked mackerel). The A la carte food was not impressive, to be honest! They also give ice cream in the Pool bar from 12:00 to 17:00, the ice cream is delicious. You can also have a snack at the food court from 12:00 to 17:00.
4) The sea is very beautiful, especially its fauna and flora, a beautiful reef at the hotel. High tide in the morning, low tide in the afternoon. The only negative is the pontoon, which the hotel has one and all the hotel guests crowd on it, which causes some inconvenience. There is no fence on the sides of the pontoon, only the patch on which the lifeguard and all the vacationers are located is partially fenced (the fence is very flimsy). It would be nice to protect him well!
5) There are a lot of pools on the territory of the hotel, from quiet and noisy ones. 3 water parks.
6) The territory of the hotel is large. There are two children's clubs, one from the Albatros Palas 5 * hotel, the second Tukan club - they can only be used by vacationers according to the Fun & Sun concept. Animation works very well, well done guys. Every day there are performances for both children and adults. When I took a ticket from the tour operator, I was told that vacationers with the Fun & Sun concept have more privileges than just vacationers with Albatros Palas 5 *, in fact, the only difference was in the Toucan kids club and other rooms and that's it !! ! Why then overpay more for a ticket? !
1) We arrived on 07/24/21 in Sharm El Sheikh, at 07:00 in the morning we were already at the hotel, while we were preparing the room, we managed to have breakfast during this time.
2) We were settled next to the water park, we were given a 2-room large family room with two bedrooms, two balconies (the first overlooking the water park, the second overlooking the road and some non-residential building) + toilet and shower room (new plumbing). There are no complaints about the room, cleaning and change of towels and accessories every day. The furniture is new, 2 TVs, a refrigerator, a wardrobe, a safe and cabinets.
3) Food pulls at 3 with a stretch, there are 6 restaurants, a foot court and bars on the territory of the hotel. The food is absolutely in all restaurants, the same and tasteless, there is no such variety as in the same Otium Amforas 5 hotel, there are simply no watermelons. Yesterday we went to the A la carte restaurant Mom I'm at home, they gave three salads (caprese, with shrimp and meat. The salads were very cold, not at room temperature. The main course was pizza, chicken nuggets, fries, beef steak and baked mackerel). The A la carte food was not impressive, to be honest! They also give ice cream in the Pool bar from 12:00 to 17:00, the ice cream is delicious. You can also have a snack at the food court from 12:00 to 17:00.
4) The sea is very beautiful, especially its fauna and flora, a beautiful reef at the hotel. High tide in the morning, low tide in the afternoon. The only negative is the pontoon, which the hotel has one and all the hotel guests crowd on it, which causes some inconvenience. There is no fence on the sides of the pontoon, only the patch on which the lifeguard and all the vacationers are located is partially fenced (the fence is very flimsy). It would be nice to protect him well!
5) There are a lot of pools on the territory of the hotel, from quiet and noisy ones. 3 water parks.
6) The territory of the hotel is large. There are two children's clubs, one from the Albatros Palas 5 * hotel, the second Tukan club - they can only be used by vacationers according to the Fun & Sun concept. Animation works very well, well done guys. Every day there are performances for both children and adults. When I took a ticket from the tour operator, I was told that vacationers with the Fun & Sun concept have more privileges than just vacationers with Albatros Palas 5 *, in fact, the only difference was in the Toucan kids club and other rooms and that's it !! ! Why then overpay more for a ticket? !
Like
You like
• 67
We flew according to the Fun and Sun concept, 2 adults and 2 children. Fun and Sun has a separate entrance to the territory, reception, lobby bar, restaurant, kids club, animation. . . Therefore, the review will only be about this concept. PROS: 1. Everyone wears bracelets as soon as you arrive and no one cuts them off, you use everything from the moment you get to the hotel until the very departure.
… More ▾
We flew according to the Fun and Sun concept, 2 adults and 2 children. Fun and Sun has a separate entrance to the territory, reception, lobby bar, restaurant, kids club, animation. . . Therefore, the review will only be about this concept.
PROS:
1. Everyone wears bracelets as soon as you arrive and no one cuts them off, you use everything from the moment you get to the hotel until the very departure. We arrived early in the morning, put on bracelets and sent for breakfast, after which we immediately settled in, we also had a departure at 16.00, extended the room until 15.00 without additional payments. This is the first hotel in Egypt where the reception staff did not leave me with a negative impression.
2. ROOM - we were given several options to see, the first was a two-room suite (family) on the first floor, the first room with access to a quiet pool, the second with a terrace and sea views. The building is new, after repair, appliances, furniture, plumbing are new. Clean, beautiful, in a word, the room is chic! Quality beds with good mattresses and pillows, all family members were provided with a comfortable sleep for the entire stay, which is very important! Since we had paid the standard, we didn’t even go to look at other options) 5 minutes from the sea and the same amount to the restaurant.
3. TERRITORY. Well thought out, very beautiful, the hotel itself is instagrammable. Fan & Sun is a completely new territory, there is little greenery, small palm trees, just planted, many flowers. Everything is clean and tidy. The infrastructure is thought out quite well, even though the territory is cascading, you can easily drive with a stroller wherever you need to.
4. FOOD. We ate only in the Sunny restaurant, once in the fish and a la carte. Well, after reading the reviews, I was preparing for the worst, but in the end, the reviews turned out to be not true, fortunately) Everything is very tasty, for meat - turkey, duck, chicken, quail, chicken shawarma, there were even stuffed peppers, beef (it turned out to be very tasty, not rubber, as usual in Egypt) the fish was in batter and mackerel, whole grilled fish, squid every day, shrimp ate 3 times, in the fish restaurant, in the Sunny restaurant and in a la carte (well, everything was very tasty here, what the view was worth, we were delighted, really!!! It's only for Fun and Sun) and what kind of croissants they have, it's just incredible, I've never tried tastier! A lot of fruit, bananas, melons, apples, dates, dried apricots, was constantly. For breakfast at Sunny every morning there was a very delicious fresh melon. There is baby food. You can list a lot, the food is quite varied and tasty, well, I don’t know what our gourmet lacked)))
Good coffee machines in the restaurant and in the lobby bar, coffee is brewed by baristas, very tasty, desserts are very good in the lobby bar, but only in Fun and Sun, we didn’t even take it in the restaurant, but went straight to the lobby, and they stayed all day until late evenings.
Food court: you can have a quiet lunch there - pizza, hot dogs, pasta, shawarma, french fries, vegetables, everything is very tasty.
Ice cream from 12.00 to 17.00, nestle.
5. SEA, BEACH. The reef is beautiful behind the buoys, there is something to see, a lot of fish. But the bay itself is windy, the waves were not big almost every day, there was never a red flag, they swam constantly, one floating pontoon. The beach has good sand, corals are not needed, children bathe perfectly, even at low tide, there are lagoons.
6. SERVICE. Unexpectedly great. All wishes, whims and requests were solved in a matter of minutes! I would like to especially highlight the guys from the restaurant, thank you very much, they paid so much attention to our family, they knew that we were drinking and did not have time to sit down at the table as everyone was already carrying. The manager of the restaurant, Ibrahim, entertained our youngest daughter with riddles when she had a stomachache, brewed anise tea for her and was sincerely worried and interested in her well-being. This care is very pleasant and we will keep very warm memories of this))) Also great guys at the Fun and Sun pool bar. I am one of those people who just don’t leave a tip, but here you really want to do it when you are treated with such kindness and attention.
7. AQUAPARK, POOLS. The water park is good, there is a place for adult children and even the smallest ones to ride) a big bonus is the mats (car mats) on which you move out, and not on a burnt back) POOLS are clean, there are a lot of them, we didn’t visit all of them. Water samples are taken daily for analysis. They also change the water every day, as it is always cold in the morning. Each pool has lifeguards who keep order and this is not formal, the rules in the pools are observed, otherwise a remark will arrive))) This is a huge plus, since many parents did not always look after their children.
8. ANIMATION. 10 points to the guys, they get along 200%, you definitely won’t be bored here. From 10 am, animation began at the pool on the beach, the program was interesting and rich, people always participated. In the evening, too, a rich program, whoever likes it, we most often went to live music in the sky bar, a couple of times in the amphitheater, in the lobby bar of the Albatrosa disco. We didn’t go to the kids club, only a couple of times in the evening for cartoons and mini disco, everything was cool)
WHAT DID NOT LIKE:
One pontoon for so many people is not enough. Bathrobes are taken a day before departure, which seems strange to me. Since there are many children, be prepared for a rotavirus infection.
Definitely recommend! I didn't want to leave and I want to come back!
PROS:
1. Everyone wears bracelets as soon as you arrive and no one cuts them off, you use everything from the moment you get to the hotel until the very departure. We arrived early in the morning, put on bracelets and sent for breakfast, after which we immediately settled in, we also had a departure at 16.00, extended the room until 15.00 without additional payments. This is the first hotel in Egypt where the reception staff did not leave me with a negative impression.
2. ROOM - we were given several options to see, the first was a two-room suite (family) on the first floor, the first room with access to a quiet pool, the second with a terrace and sea views. The building is new, after repair, appliances, furniture, plumbing are new. Clean, beautiful, in a word, the room is chic! Quality beds with good mattresses and pillows, all family members were provided with a comfortable sleep for the entire stay, which is very important! Since we had paid the standard, we didn’t even go to look at other options) 5 minutes from the sea and the same amount to the restaurant.
3. TERRITORY. Well thought out, very beautiful, the hotel itself is instagrammable. Fan & Sun is a completely new territory, there is little greenery, small palm trees, just planted, many flowers. Everything is clean and tidy. The infrastructure is thought out quite well, even though the territory is cascading, you can easily drive with a stroller wherever you need to.
4. FOOD. We ate only in the Sunny restaurant, once in the fish and a la carte. Well, after reading the reviews, I was preparing for the worst, but in the end, the reviews turned out to be not true, fortunately) Everything is very tasty, for meat - turkey, duck, chicken, quail, chicken shawarma, there were even stuffed peppers, beef (it turned out to be very tasty, not rubber, as usual in Egypt) the fish was in batter and mackerel, whole grilled fish, squid every day, shrimp ate 3 times, in the fish restaurant, in the Sunny restaurant and in a la carte (well, everything was very tasty here, what the view was worth, we were delighted, really!!! It's only for Fun and Sun) and what kind of croissants they have, it's just incredible, I've never tried tastier! A lot of fruit, bananas, melons, apples, dates, dried apricots, was constantly. For breakfast at Sunny every morning there was a very delicious fresh melon. There is baby food. You can list a lot, the food is quite varied and tasty, well, I don’t know what our gourmet lacked)))
Good coffee machines in the restaurant and in the lobby bar, coffee is brewed by baristas, very tasty, desserts are very good in the lobby bar, but only in Fun and Sun, we didn’t even take it in the restaurant, but went straight to the lobby, and they stayed all day until late evenings.
Food court: you can have a quiet lunch there - pizza, hot dogs, pasta, shawarma, french fries, vegetables, everything is very tasty.
Ice cream from 12.00 to 17.00, nestle.
5. SEA, BEACH. The reef is beautiful behind the buoys, there is something to see, a lot of fish. But the bay itself is windy, the waves were not big almost every day, there was never a red flag, they swam constantly, one floating pontoon. The beach has good sand, corals are not needed, children bathe perfectly, even at low tide, there are lagoons.
6. SERVICE. Unexpectedly great. All wishes, whims and requests were solved in a matter of minutes! I would like to especially highlight the guys from the restaurant, thank you very much, they paid so much attention to our family, they knew that we were drinking and did not have time to sit down at the table as everyone was already carrying. The manager of the restaurant, Ibrahim, entertained our youngest daughter with riddles when she had a stomachache, brewed anise tea for her and was sincerely worried and interested in her well-being. This care is very pleasant and we will keep very warm memories of this))) Also great guys at the Fun and Sun pool bar. I am one of those people who just don’t leave a tip, but here you really want to do it when you are treated with such kindness and attention.
7. AQUAPARK, POOLS. The water park is good, there is a place for adult children and even the smallest ones to ride) a big bonus is the mats (car mats) on which you move out, and not on a burnt back) POOLS are clean, there are a lot of them, we didn’t visit all of them. Water samples are taken daily for analysis. They also change the water every day, as it is always cold in the morning. Each pool has lifeguards who keep order and this is not formal, the rules in the pools are observed, otherwise a remark will arrive))) This is a huge plus, since many parents did not always look after their children.
8. ANIMATION. 10 points to the guys, they get along 200%, you definitely won’t be bored here. From 10 am, animation began at the pool on the beach, the program was interesting and rich, people always participated. In the evening, too, a rich program, whoever likes it, we most often went to live music in the sky bar, a couple of times in the amphitheater, in the lobby bar of the Albatrosa disco. We didn’t go to the kids club, only a couple of times in the evening for cartoons and mini disco, everything was cool)
WHAT DID NOT LIKE:
One pontoon for so many people is not enough. Bathrobes are taken a day before departure, which seems strange to me. Since there are many children, be prepared for a rotavirus infection.
Definitely recommend! I didn't want to leave and I want to come back!
Like
You like
• 36
The hotel clearly does not pull on 5 *, there is 3 *. First: the food is monotonous, fish and seafood are very few, in 10 days there were once shrimp and then with some vegetable additives, mullet on the fire - constantly burned, black, impossible to eat. There is a very small selection of fruits: bananas, oranges, melons, apples, I wanted at least some variety, as well as sweet cakes and pastries, in 3 plates of a couple of pieces, there was almost no choice.
… More ▾
The hotel clearly does not pull on 5 *, there is 3 *. First: the food is monotonous, fish and seafood are very few, in 10 days there were once shrimp and then with some vegetable additives, mullet on the fire - constantly burned, black, impossible to eat. There is a very small selection of fruits: bananas, oranges, melons, apples, I wanted at least some variety, as well as sweet cakes and pastries, in 3 plates of a couple of pieces, there was almost no choice.
The area is beautiful, well-groomed, large. There is a water park, swimming pools, a beautiful panorama.
The room is also beautiful with renovation, spacious, beautiful bathroom, there are no complaints.
Sea. Well, what can I say ...The pontoon is 120 meters long, until you get to swim - you will burn. Reef is small, fish too. There is a sunset in the sea, but water on your knees, and when the ebb, it is not.
Disappointed.
Maybe it's a pandemic, I don't know.
I do not recommend.
The area is beautiful, well-groomed, large. There is a water park, swimming pools, a beautiful panorama.
The room is also beautiful with renovation, spacious, beautiful bathroom, there are no complaints.
Sea. Well, what can I say ...The pontoon is 120 meters long, until you get to swim - you will burn. Reef is small, fish too. There is a sunset in the sea, but water on your knees, and when the ebb, it is not.
Disappointed.
Maybe it's a pandemic, I don't know.
I do not recommend.
Like
You like
• 12
Stayed at this hotel on the advice of friends and family. Met at the airport, settled quickly. In room 2204 everything is clean, good bed, respect. I really liked how all the staff works, cleaning, cooks, animators, respect to everyone. Once every two days, a survey was conducted whether everything suits, there are complaints, wishes, however, as befits a 5 * hotel.
… More ▾
Stayed at this hotel on the advice of friends and family. Met at the airport, settled quickly. In room 2204 everything is clean, good bed, respect. I really liked how all the staff works, cleaning, cooks, animators, respect to everyone. Once every two days, a survey was conducted whether everything suits, there are complaints, wishes, however, as befits a 5 * hotel. But now about that fly in the ointment. My friends and relatives told how the guides are rudely imposing the services of excursions, and if you refuse to get angry, they swear. But I buy a ticket and I myself have the right to decide whether I should lie on the beach or drive camels through the desert in the heat. Big respect to Hanni from the SPA, well done, he knows how to present the right service. I used it and have no regrets.
When checking out from the hotel, I handed over a card from the room and two for towels, wrote another good review and waited 3 hours for a transfer to the airport. Well, that's where it started. at 16.25 we loaded things onto the bus, settled down and waited for the shipment. The bus leaves and the guide announced to us that we had not returned the cards for towels. He offered to leave the bus, because it is leaving, and you stay and figure it out. My wife refused to leave the bus, and I went to the reception to clarify this situation. For about 5 minutes the manager stood smiling, and then said that everything was fine, and at the same time he didn’t even do anything. It turns out that you are not protected, because when you hand over the cards, this is not recorded anywhere and there is another reason to manipulate you (be vigilant). As a result, they got on the bus and left with a spoiled mood and spent nerves.
It's a shame that (I apologize for the expressions) two donkeys spoiled the impression of those people who conscientiously work there. I don't know if I can recommend it or not now, I'm under the impression of negativity. Take your pick, but learn from my mistakes instead of repeating them. And the administration, I think, will decide for itself how to proceed.
Have a good holiday everyone!! !
When checking out from the hotel, I handed over a card from the room and two for towels, wrote another good review and waited 3 hours for a transfer to the airport. Well, that's where it started. at 16.25 we loaded things onto the bus, settled down and waited for the shipment. The bus leaves and the guide announced to us that we had not returned the cards for towels. He offered to leave the bus, because it is leaving, and you stay and figure it out. My wife refused to leave the bus, and I went to the reception to clarify this situation. For about 5 minutes the manager stood smiling, and then said that everything was fine, and at the same time he didn’t even do anything. It turns out that you are not protected, because when you hand over the cards, this is not recorded anywhere and there is another reason to manipulate you (be vigilant). As a result, they got on the bus and left with a spoiled mood and spent nerves.
It's a shame that (I apologize for the expressions) two donkeys spoiled the impression of those people who conscientiously work there. I don't know if I can recommend it or not now, I'm under the impression of negativity. Take your pick, but learn from my mistakes instead of repeating them. And the administration, I think, will decide for itself how to proceed.
Have a good holiday everyone!! !
Like
You like
• 59
Check-in was very long, with children it was unbearable. The staff was in no hurry, you can even say they were slow to check in. Our rooms were not bad, the other 2 families had old rooms. In general, the room was comfortable, I was with a stroller and on the first floor it was of course comfortable, the rest were so-so.
… More ▾
Check-in was very long, with children it was unbearable. The staff was in no hurry, you can even say they were slow to check in. Our rooms were not bad, the other 2 families had old rooms. In general, the room was comfortable, I was with a stroller and on the first floor it was of course comfortable, the rest were so-so. In the room, the beds were separate, connected by itself, the track is comfortable, but without a sea view. Cleaned every day, cleaning and changing towels was no problem. The restaurant was not close, with a child and a stroller it was not always pleasant to move up and down, it was hard, the same distance to the beach with ups and downs, it was not convenient for me. Further, this is food, of course not Turkey 5, but in principle it’s not bad, I’m not picky, so it’s possible to eat with a 2 year old child for 10 days.
Now, on the problems, the main thing is 5 children's chairs for the whole restaurant, it's really not convenient, it infuriated me to look for chairs 3 times a day, especially if the child is fidget, in this of course the hotel pulls 3 stars, the second is that it's early every day in the morning and at lunchtime, just during the quiet hour, the men from the staff yelled under my room, it was impossible, we woke up from their screams and conversations, I just didn’t find time to write a complaint, it lasted exactly 10 days, knocked out of course. It was also annoying that the beer was in plastic glasses, and as long as you bring it to a sunbed with a stroller and in the heat, then the desire disappears and you don’t want to drink warm, I think that for level 5 this is of course not only annoying, but also humiliating.
And the attitude of the locals is very arrogant, if you ask for a drink in a bar or in a restaurant, then without a couple of bucks, at least ask and they won’t serve you. Unfriendly, rude and arrogant staff. I didn’t ask to smile or do something for me for free, but an elementary polite question could also be answered politely. In general, of course, there is no comparison with Turkey, here we grow and grow.
The area is very good, clean, well-groomed. There was a problem with sunbeds, it was necessary to borrow, but given the long distances, we did not do this, the reef is dying out, there are a lot of people on the pontoon, towels are stolen. In principle, those who have older children will be comfortable in this hotel. Personally, I don’t want to go there anymore, this country is definitely not for me. In general, I put a good 4, I didn’t regret the trip, two hotels in the same territory are cool, you visit 2 restaurants, I recommend 1.
Now, on the problems, the main thing is 5 children's chairs for the whole restaurant, it's really not convenient, it infuriated me to look for chairs 3 times a day, especially if the child is fidget, in this of course the hotel pulls 3 stars, the second is that it's early every day in the morning and at lunchtime, just during the quiet hour, the men from the staff yelled under my room, it was impossible, we woke up from their screams and conversations, I just didn’t find time to write a complaint, it lasted exactly 10 days, knocked out of course. It was also annoying that the beer was in plastic glasses, and as long as you bring it to a sunbed with a stroller and in the heat, then the desire disappears and you don’t want to drink warm, I think that for level 5 this is of course not only annoying, but also humiliating.
And the attitude of the locals is very arrogant, if you ask for a drink in a bar or in a restaurant, then without a couple of bucks, at least ask and they won’t serve you. Unfriendly, rude and arrogant staff. I didn’t ask to smile or do something for me for free, but an elementary polite question could also be answered politely. In general, of course, there is no comparison with Turkey, here we grow and grow.
The area is very good, clean, well-groomed. There was a problem with sunbeds, it was necessary to borrow, but given the long distances, we did not do this, the reef is dying out, there are a lot of people on the pontoon, towels are stolen. In principle, those who have older children will be comfortable in this hotel. Personally, I don’t want to go there anymore, this country is definitely not for me. In general, I put a good 4, I didn’t regret the trip, two hotels in the same territory are cool, you visit 2 restaurants, I recommend 1.
Like
You like
• 29
We bought a ticket with the Fan San concept. We were brought to the exit, it seemed that this was an emergency entrance, no one met us at the entrance, you need to find the reception yourself and say that you have arrived (in Turkey we were met with champagne, but here no one even came out). The rooms are good, but if you do not have a baby, you will be placed far away and on the third floor, we walk 10 minutes to the restaurant, walking is certainly good, but not so much.
… More ▾
We bought a ticket with the Fan San concept. We were brought to the exit, it seemed that this was an emergency entrance, no one met us at the entrance, you need to find the reception yourself and say that you have arrived (in Turkey we were met with champagne, but here no one even came out). The rooms are good, but if you do not have a baby, you will be placed far away and on the third floor, we walk 10 minutes to the restaurant, walking is certainly good, but not so much.
ROOMS are nice, new, clean, cleaning is good, but in addition to shampoo I have 6 hair conditioners. Replenishment of coffee, tea occasionally, with a change of towels is a problem, until I approached the manager, they began to change them every day, as they promise on their website and on the brochure they give.
FOOD is monotonous, it's frustrating, a little nauseated already.
THE PERSONNEL IS SENIOR, they are just waiting for this dollar, it also sometimes gets annoyed, if you don’t give it, then you are an empty place for it.
Animation had problems, about karaoke there is a whole system, everything is not so simple. I turned to the guest relations manager, the girl's name is Lesya, she solved all the problems, explained everything, no complaints. The animators are not like in other hotels, they are not at all sociable, they play their games and that's it. THE DISCO IN THE HOTEL IS HORRIBLE, it was made in the lobby bar, the atmosphere is completely unfavorable, the DJ always plays the same songs, and it’s quite old that are already tired, no variety, you can’t order a song pretending not to understand, but we all know what we need do to understand.
The hotel area is cool, stylish, there is landscaping, but not much.
Fun Sun POOL WITHOUT AVAILABILITY because Albatross people sit there. To complaints, they respond that they cannot kick guests out, although there is a sign hanging where it is clearly stated that the pool is only for Fan San guests.
They took excursions from Tui, it would be better if they didn’t do it, they robbed it right on the excursion, and the staff at the base where we left things did it, it’s terrible, they introduced Tui, they promise a lot, but these are just words.
I would not recommend this hotel to anyone, save your nerves.
No humanity.
ROOMS are nice, new, clean, cleaning is good, but in addition to shampoo I have 6 hair conditioners. Replenishment of coffee, tea occasionally, with a change of towels is a problem, until I approached the manager, they began to change them every day, as they promise on their website and on the brochure they give.
FOOD is monotonous, it's frustrating, a little nauseated already.
THE PERSONNEL IS SENIOR, they are just waiting for this dollar, it also sometimes gets annoyed, if you don’t give it, then you are an empty place for it.
Animation had problems, about karaoke there is a whole system, everything is not so simple. I turned to the guest relations manager, the girl's name is Lesya, she solved all the problems, explained everything, no complaints. The animators are not like in other hotels, they are not at all sociable, they play their games and that's it. THE DISCO IN THE HOTEL IS HORRIBLE, it was made in the lobby bar, the atmosphere is completely unfavorable, the DJ always plays the same songs, and it’s quite old that are already tired, no variety, you can’t order a song pretending not to understand, but we all know what we need do to understand.
The hotel area is cool, stylish, there is landscaping, but not much.
Fun Sun POOL WITHOUT AVAILABILITY because Albatross people sit there. To complaints, they respond that they cannot kick guests out, although there is a sign hanging where it is clearly stated that the pool is only for Fan San guests.
They took excursions from Tui, it would be better if they didn’t do it, they robbed it right on the excursion, and the staff at the base where we left things did it, it’s terrible, they introduced Tui, they promise a lot, but these are just words.
I would not recommend this hotel to anyone, save your nerves.
No humanity.
Like
You like
• 59
The hotel was recommended by our travel agent, for which we are eternally grateful! In Egypt, the third time, but the first time when the rest received a lot of pleasure. We took a family room, everything is new, cleaning every day is good, the room is beautiful large. The staff is clean, beautiful, polite, helpful.
… More ▾
The hotel was recommended by our travel agent, for which we are eternally grateful! In Egypt, the third time, but the first time when the rest received a lot of pleasure. We took a family room, everything is new, cleaning every day is good, the room is beautiful large. The staff is clean, beautiful, polite, helpful... in general, 5+.
Nutrition: well, here all the markers are different in taste and color, I liked everything, eat meat, fish, chicken, vegetables - fresh, steamed, baked, different side dishes, soups, fruits - oranges, tangerines, bananas, strawberries 3 times a week was. There is a children's menu. Sausages, sausages, cheeses - tasteless, otherwise everything is buzzing. The reef is good, in calm weather there are a lot of beautiful fish. The beach is huge, the sunbeds are comfortable. Lots of pools, 3 or 4 heated.
Definitely recommend this hotel, we were very satisfied with the rest, I would come back here.
Nutrition: well, here all the markers are different in taste and color, I liked everything, eat meat, fish, chicken, vegetables - fresh, steamed, baked, different side dishes, soups, fruits - oranges, tangerines, bananas, strawberries 3 times a week was. There is a children's menu. Sausages, sausages, cheeses - tasteless, otherwise everything is buzzing. The reef is good, in calm weather there are a lot of beautiful fish. The beach is huge, the sunbeds are comfortable. Lots of pools, 3 or 4 heated.
Definitely recommend this hotel, we were very satisfied with the rest, I would come back here.
Like
You like
• 50
1. The beach Large, many different areas, there are always free sunbeds, immediate reef (but it is better to go to a nearby abandoned hotel there is much better), almost always a green flag 2. Numbers Since the hotel is new, everything is fine) new plumbing, clean well, I recommend taking with a view of the sea in the morning incredible dawns, the only thing that is constantly some problems with the alarm on the door 3.
… More ▾
1. The beach
Large, many different areas, there are always free sunbeds, immediate reef (but it is better to go to a nearby abandoned hotel there is much better), almost always a green flag
2. Numbers
Since the hotel is new, everything is fine) new plumbing, clean well, I recommend taking with a view of the sea in the morning incredible dawns, the only thing that is constantly some problems with the alarm on the door
3. Territory
There is a water park (in fact 3 types of slides), it is stated that all pools are heated, but not all worked. not much greenery, but everything is clean and constantly maintained, good lobby with billiards, there is a negative gym with spa (extra charge), tennis, mini golf, amphitheater with very good animation, bambinton.
4. Food
There are 4 main restaurants and 1 alacarte, the 4th - fish and works only for dinner. The choice is great, there is always a grill, seafood, fish, meat, delicious coffee) near the beach bar with street food, and at the reception fan and sun bar with delicacies.
The only thing I did not see when leaving the cakes (
5. Animation
Constantly involve people in some competitions, yoga, games. It is a pity that we did not go to the evening programs every day.
Large, many different areas, there are always free sunbeds, immediate reef (but it is better to go to a nearby abandoned hotel there is much better), almost always a green flag
2. Numbers
Since the hotel is new, everything is fine) new plumbing, clean well, I recommend taking with a view of the sea in the morning incredible dawns, the only thing that is constantly some problems with the alarm on the door
3. Territory
There is a water park (in fact 3 types of slides), it is stated that all pools are heated, but not all worked. not much greenery, but everything is clean and constantly maintained, good lobby with billiards, there is a negative gym with spa (extra charge), tennis, mini golf, amphitheater with very good animation, bambinton.
4. Food
There are 4 main restaurants and 1 alacarte, the 4th - fish and works only for dinner. The choice is great, there is always a grill, seafood, fish, meat, delicious coffee) near the beach bar with street food, and at the reception fan and sun bar with delicacies.
The only thing I did not see when leaving the cakes (
5. Animation
Constantly involve people in some competitions, yoga, games. It is a pity that we did not go to the evening programs every day.
Like
You like
• 17
Show more »
