No Wi-Fi, rude waiters, dirty, dirty beach, missing fruit

Written: 22 july 2018
Travel time: 12 — 19 july 2018
We went to this hotel because of the sandy beach and it was just me (mother) and my 11 year old girl. Ruined our holiday on the first day. By the way Read a review about a clean beach. . I will post a video of this clean beach - you can admire it. At the first visit to the dining room (you can’t call a restaurant sticky tables, dirty cutlery and plates and arrogant waiters), waiters (especially Elsherbeny) began to pester my daughter with jokes like blocking her passage, took away a plate of food, brought to tears. I made a remark to them, the hope of understanding remained, in the afternoon everything was the same, again the tears of my daughter and: Mom, I want to go home from here. Again, a remark to the waiters with hope, but dinner finished off the situation. Approaching the table with hot dishes next to which the cook was standing, we politely greeted, and went for food. . Further attention! The cook comes up to my daughter and touches her on the shoulder, she turns to him. . Attention! This adult and already gray-haired man, although no one will call him a man after that, shows my daughter to his fist and makes a lunge on the bridge of her nose with his fist, barely touching her nose, and so quickly repeats 6 times, while I was coming out of a stupor, the child sobbed, I say : What are you doing? The cook, instead of answering, repeats the same thing with me and kissed the bridge of my nose normally for the last time. I ask what is it? He says to me in English: No problem. . . SHOCK!! ! I take the child away, tell what happened to the director of the restaurant (or he is the manager, we didn’t understand), he said that he would figure it out now and he came up and said that it was a joke. . . Appreciate their humor - we appreciated it. . . not even an apology, that cook calmly enters the hall and continues to guard his dishes. Belarusians came up to us, a young couple saw that something had happened, we told them, they were horrified. Vacation is over. We understood that it makes no sense to complain further, because they cover each other and in the end would have made us some kind of nasty thing that would have come out very sideways to us, knowing the meanness of this nation firsthand, we did not call the guide and complain to the hotel manager, by the way he was quietly having dinner at that time and most likely in the know. The next day, the harassment of the waiters continued, I had to explain again. to leave the girl alone, followed by phrases in the local language. . A struggle for survival began and gratitude for the fact that they took a ticket for only a week. Better then, the meat or chicken that was given out for dinner was divided into tiny portions and you had to stand and beg for another piece, putting as many as 2 tiny pieces of chicken to us, the cook said: Go eat and come back. . I am silent about it. what on YOU, but we have not seen this even in 3 * hotels, where food is saved and visitors are not particularly taken care of. And when I saw that I poured a plate of grapes, by the way I post the photo (this is the 3rd grape variety, which began to deteriorate already, they only fed it), the cook came up to me and said: you eat too much. . and take a lot of fruit. . SHOCK! I ask what's the matter? Do you have a food shortage? He says: you fill a plate a little bit, eat it and come and take it. . SHOCK! take note! fruit is never delivered! who did not sing to take immediately at the beginning of dinner, everything will be left without. I tell the cook that he only needs fruit and a little lean meat, that I should take a grain. considering that half of the fruit is just rotten and show him the rotten fruit. after that, they stopped greeting us, began to turn away when we approached for portioned dishes and defiantly ignore, grimacing at this, which does not mean anything good. The exception with fruit was on Friday, Saturday and Sunday, when the Arabs came to rest. In front of them, the staff and cooks crawl on their stomachs, bring them plates, put so much meat and chicken until the Arab removes the plate, give fruits that are not rotten. This is probably why there are no Ukrainians, Russians, there were only a few Belarusians. the beach is dirty, they never clean it, there is a video, I will post it on youtube. There is no security on the beach, cameras do not work, 2 boys who give out towels, rent out sun loungers and towels to anyone who wants to, as a result, having come from lunch, they found Arabs on their towels, one of the towels was with a dolphin, not at all hotel (they are just blue at them). I ask the Arabs, how did you end up on our towels, they say, the workers gave us, they said freely. I went to the workers, and those, oh, they were yours. . I say, but nothing that we have cards for towels with you, which we must compensate for the loss, but you just took the towels from the sun loungers and said - free ?? ? They say, well, here you have new towels and that's it. . And the next day, someone ate on our towels, they found them all in crumbs and pieces of food - there is a photo. The horror of course, in English, the workers almost do not speak. The beach is constantly full of Arabs who are not related to any hotel, not sober (which is not surprising), they constantly smoke and throw cigarettes on the sand-garbage for them, probably not in status. Vacationers of several nearby hotels have the right to go to the beach of the hotel. After 10 am, boats and boats ride on bananas and buns, the water becomes muddy and smelly. On the last day, sour oranges were served for breakfast, when I sniffed and tasted them and realized that the sour, the child had already eaten a few - I went to the tray with oranges and they all stank and were sour, but it was not immediately clear, because they served cold! I told the waiter, try and give an orange, he twisted his nose and took the tray, but this did not save my daughter from an upset stomach. For dinner they gave sour melon, the effect of poisoning intensified to poisoning. And by the way, for several dinners in a row, the cook, who gave out the meat, stood and directly watched how we eat, the piece did not climb into the throat, and he watched whether we would eat what we took. By the way, the Arabs always left mountains of half-eaten food on their plates, but we never, except in cases of sour fruit. Here is such a vacation, today we returned, and the sediment remained so strong that we will never go to Egypt again. Draw your own conclusions, we can’t save the rest, the hotel doesn’t care about our opinion about them, but I want, like a normal person, to save other tourists from the mistake of spending their holidays in this hotel. By the way, there is no wi-fi.
Translated automatically from Russian. View original