I don't recommend it, it's better to pay a little extra, but feel like a human being...

Written: 13 june 2026
Travel time: 7 — 15 may 2026
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 5.0
Food: 3.0
Amenities: 6.0
I do not recommend!!! !

I will start with the check-in - the rooms are almost all the same (except for the two-room ones) but at the reception you are immediately offered for 15-20 dollars to give a "nice room" - do not be fooled, look at the room that is offered without extra charge, and then make a decision...Check-in at 15.00, but they gave us bracelets and we went to lunch...The first negative impression - there is absolutely nowhere to sit, everything is taken....We wandered around the hall, looking for a free table, and the staff watched and did not help in any way...there were many tables for 4.6 people, where 2 people sat and spread out their things so that no one else could sit down.

In the evening, the story repeated itself, dinner starts at 7:30 PM, everyone wants to eat quickly and go for a walk in the city, so all the people (and this is 80% of hungry Muscovites) ran to the beginning of dinner, lined up in front of the door, and as soon as the door opened, everyone ran in, occupied tables and ran to throw food, then lined up for meat or fish, which are given in portions in pieces in one hand, and then lined up for alcohol - which is poured a little at the bottom in small plastic cups (by the way, all alcohol has one taste, just from different bottles). If you don't have time to take a table, you have to wait 45-60 minutes for the first wave to eat and then go to dinner at the second event - but it's already 8:30 PM, and while you're standing in lines and eating it is already 9:30 PM and if the dishes are still being renewed a little, then there's no problem with fruit - they're already the choice is limited (there were always only oranges cut into 4 parts and dates - sometimes they gave small green melons and once, during the whole time, they gave watermelon (they cut it into thin 1cm pieces and gave each one 2-3 pieces.
The food is monotonous - no changes in 10 days...
The vegetables were carrots, cabbage, thin green pepper, lettuce, arugula and cucumbers - no tomatoes at all, and if there were, then only in salads, chopped into small pieces....A lot of national food that we couldn't eat...For breakfast, boiled eggs - which we never had....an omelette that was fried 1 mm thick. plastic sausage and cheese product that creaks under your teeth.....Coffee - none, tea - only 1 type (black in bags) - they give a bag and a mug of boiling water, on the side of the table there are plastic chopsticks and sugar in sticks, no spoons....
But the choice of food is not the most important thing, I could do with a piece of fish and greens, it would be enough for me, the worst thing is the arrogant, rude attitude....
The staff who distribute it is impudent, arrogant, divides vacationers into two categories....They throw skin and bones into one plate, and when "their" come, they put clean, good meat in large pieces...I am attaching a photo as proof - my plate where there is bone and the plates of Arab women where there is good meat, or 2 pieces of fish each...
When a man who was thrown a mini piece - asked for more - he was rudely answered - "come on, come on, go", and a woman from Saratov, who stood in line for alcohol and was poured a little at the bottom - drank this whiskey right at the counter and asked for more - she heard in response - "go away, you idiot"
Bartenders in bars near the pools - this is a separate story, if you don't pay, then cocktails are made at most primitive brandy-cola or gin-sprite and then with such a face as if you owe them a million and still want to drink at their expense, beer is poured so that there is only foam and 3-4 cm of beer in a plastic cup, when we said why he was doing that, he started rudely saying that it's beer, and it foams, he can't do otherwise, take it and go before it gets warm...

In short - we went for beer, coffee, tea and fruit to supermarkets, so as not to humiliate yourself for your own money - because here it's just a name - "ALL INCLUDED"..... .
Translated automatically from Ukrainian. View original

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