First time the service ruined the holiday

Written: 19 december 2019
Travel time: 8 — 17 december 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 4.0
Food: 8.0
Amenities: 5.0
1. Check-in is fast, but there was no hot water in the room for 5 days. Every day I spoke at the reception about this many times, but alas, nothing has changed. Then they moved to another room (where there was a smell of gas) and the remaining 4 nights I slept with a child with an open balcony so as not to suffocate.
2. Housekeeping is disgusting, towels and bedding have never been changed (even for a tip).
3. Mosquitoes are not poisoned, you must definitely take a fumigator (nearby, where the bus to the sea, there is a shop for $ 4).
4, Separately for the beaches and buses to the beach. Everything on the beach is paid, even water. Buses to Sandy are overcrowded (especially in the opposite direction). We traveled all the time by taxi back $2 and from the reef $1.
2. I liked the atmosphere in the hotel, the music (classical).
Translated automatically from Russian. View original