Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
3.0
Cleanliness:
5.0
Food:
6.0
Amenities:
8.0
To begin with, I will tell you what kind of hotel it is, so that there would be an understanding of where you are going. Opened in 2010 (i. e. already quite "old" and having seen a lot of tourists) with renovation in 2018 (under the renovation it was the repair of superior (deluxe) rooms, but apparently nothing else was done). I say right away - the hotel is a weak 4-ka, for a big price (over $ 700 for 8-10 days) do not take it. I highly recommend paying extra for a room (I had a friend - there is always no water, no balcony, they don’t clean every day), bring down to $ 5 per day, or even less. There is no service at the hotel, it feels like you owe money to each employee. Another thing that killed me is that bracelets with AI are given to you only after 10:00, and just at 10:00 lunch ends ...As I understand it, this is specially so that they don’t have breakfast !!
What is IL Mercato?
Imagine a huge closed, narrow and long alley, in which there are a huge number of cafes and shops (including branded ones - adidas, levi's, puma, woman'secret, etc. ).
) and in which the hotel is still located, and so - this is IL Mercato. Once it was a very cool place, at one time tourists from all hotels and outskirts came to Il Mercato to take a walk, look at the beautiful alleys, and take a photo. A cult place, there is even a MacDonalds.
But it was, but NOW THIS IS NOT ALL. 70% of the shops do not work, everything is collapsed, the state of this whole complex is so sad, the paint is peeled off everywhere and everything is filthy with birds (I had lanterns above the balcony, so always in the late afternoon the chair on the balcony and the table were always fouled with bird droppings and no one cleaned nothing), even one letter with the name of the hotel fell off. Ratings (especially Google rating) are screwed up, such a hotel cannot have such reviews, obviously not 5 *, here 3.5 *, well, a maximum of 4.1 * Several times during the rest in the middle of the night and during the day the light went out for several minutes.
Those who lived in standard rooms complained about huge gaps in the doors (you could stick 2 fingers through) and terrible soundproofing.
Settlement
We arrived at the hotel at 7 am, very tired from the road. There are no snacks, snacks in the lobby, there is not even drinking water for free (it starts to be issued only from the all inclusive time, i. e. from 10:00 to 22:00) and we are sitting, so hungry, cold, without water, without anything and we can’t be settled want. I had to negotiate for an early check-in, he said $ 30 dollars and if you want an improved room, then another $ 10 per day, of course, this situation didn’t suit me and bargained up to $ 50 for an improved room and early check-in ...And I’m sure that he could have settled us, I just wanted to make money! And we didn’t have a choice, either sit for 4 hours without water in a cold lobby, or pay money and sleep well!
Alcohol / youth / animation
With alcohol, the guys are young, it's a problem. The only thing you can drink here is beer, it is more or less.
All cocktails are an abomination poured from plastic bottles. Of course, I knew that it was the case with alcohol in Egypt, but I didn’t think that everything was so bad. I tried to get drunk, I drank 2 glasses of beer, 8 cocktails, 1 triple whiskey and 2 more whiskeys with cola in the evening and got to the point that I can’t drink anymore (I realized that if I still drink I’ll go puke), but I’m still adequate I think, I walk on my feet, etc. What they interfere with there - only the bartender knows.
Special thanks to the bartender A. El Rahman Ramadan for excellent service, a very cheerful and positive person, always smiling and remembering what to pour)) He is located in the bar in the lobby.
There are enough young people in the hotel, there are people to meet and hang out with, by the way, many guys, as I noticed, take alcohol with them and drink it in the lobby.
Animation is not enough, only 5-6 people. They dance so-so, but they try and are cheerful, the Russian-speaking girls showed themselves very well.
On the roof in the evening there are competitions (the prize is a bottle of vodka in a plastic bottle), dances and performances, in other respects, as in any hotel.
Mentality - who will be your neighbors?
Ukrainians - 75%, Belarusians - 15%, Kazakhs - 8%, Russians - 1%, All others - 1%. More or less like this
A lot of arrogant, evil fat attendants. They climb into the bus without a queue, push, swear. In the canteen they always scoop up full plates and throw them away. It can be seen that the hotel is budget, the community of neighbors in a panel house.
Food and bar
The hotel has 1 restaurant or a la carte.
In terms of food, everything, in principle, is more or less. Everything is edible, they didn’t get poisoned during the vacation. There were always not enough forks and knives, for everyone they put only 1 napkin (one!! ). Sometimes they gave ice cream and even crabs, but the crabs were very small and there was no meat in them. I must pay tribute to the cook (thin one), who makes an omelet in the morning, a very attentive and sensitive person.
I saw how he saw a spoiled tomato in a girl’s plate, so he took this tomato from her plate, threw it away and went to the kitchen for a new one. Works with gloves. If the scrambled eggs were a little burnt, they threw them away and made them again. Well done!
There is also a la carte and I don’t advise you to go there at all) Everything that will be there is everything in the main restaurant, they just bring it to the plate. Don't waste your time and go for dinner in the main restaurant or for shrimp in Fares.
Bar only 2 in the hotel, one on the roof, the second in the lobby. As already mentioned - a sober rest. In addition to normal beer, there is nothing, beer often "ended" and miraculously appeared after 22:00, they pour plastic glasses into 100 ml, when I asked for 4 glasses, the bartender from the roof said to me "1 glass - 1 person" and walked together like fools back and forth , savings, what can I say.
Bus on the sea
The bus goes to 4 beaches: Reef, Terrazzina, Lantern ($3/person), Palms ($2/person).
The first 2 are free, the Reef is the best of all, excellent reefs, the beauty is unreal. Then there is a paid lantern, it is no different from palm trees, only more well-groomed.
Terrazina is a homeless person with hammering music and they are always trying to sell something, you can’t take anything of your own and they always poke you with a piece of paper with the rules.
The bus itself runs in just an hour, after 12 it rarely runs, it is always clogged and you stand waiting for another one to arrive, it happened that it didn’t come and just walked or took a taxi ! ! Tin!
Overall
I won't go to this hotel again. After the Turkish five, this is some kind of nightmare, it is worth going only at a very cheap price. If you are flying for the first time - you will be fine, if you have already been in normal hotels and know what service is - choose another hotel, this is definitely not your choice.
What is IL Mercato?
Imagine a huge closed, narrow and long alley, in which there are a huge number of cafes and shops (including branded ones - adidas, levi's, puma, woman'secret, etc. ).
) and in which the hotel is still located, and so - this is IL Mercato. Once it was a very cool place, at one time tourists from all hotels and outskirts came to Il Mercato to take a walk, look at the beautiful alleys, and take a photo. A cult place, there is even a MacDonalds.
But it was, but NOW THIS IS NOT ALL. 70% of the shops do not work, everything is collapsed, the state of this whole complex is so sad, the paint is peeled off everywhere and everything is filthy with birds (I had lanterns above the balcony, so always in the late afternoon the chair on the balcony and the table were always fouled with bird droppings and no one cleaned nothing), even one letter with the name of the hotel fell off. Ratings (especially Google rating) are screwed up, such a hotel cannot have such reviews, obviously not 5 *, here 3.5 *, well, a maximum of 4.1 * Several times during the rest in the middle of the night and during the day the light went out for several minutes.
Those who lived in standard rooms complained about huge gaps in the doors (you could stick 2 fingers through) and terrible soundproofing.
Settlement
We arrived at the hotel at 7 am, very tired from the road. There are no snacks, snacks in the lobby, there is not even drinking water for free (it starts to be issued only from the all inclusive time, i. e. from 10:00 to 22:00) and we are sitting, so hungry, cold, without water, without anything and we can’t be settled want. I had to negotiate for an early check-in, he said $ 30 dollars and if you want an improved room, then another $ 10 per day, of course, this situation didn’t suit me and bargained up to $ 50 for an improved room and early check-in ...And I’m sure that he could have settled us, I just wanted to make money! And we didn’t have a choice, either sit for 4 hours without water in a cold lobby, or pay money and sleep well!
Alcohol / youth / animation
With alcohol, the guys are young, it's a problem. The only thing you can drink here is beer, it is more or less.
All cocktails are an abomination poured from plastic bottles. Of course, I knew that it was the case with alcohol in Egypt, but I didn’t think that everything was so bad. I tried to get drunk, I drank 2 glasses of beer, 8 cocktails, 1 triple whiskey and 2 more whiskeys with cola in the evening and got to the point that I can’t drink anymore (I realized that if I still drink I’ll go puke), but I’m still adequate I think, I walk on my feet, etc. What they interfere with there - only the bartender knows.
Special thanks to the bartender A. El Rahman Ramadan for excellent service, a very cheerful and positive person, always smiling and remembering what to pour)) He is located in the bar in the lobby.
There are enough young people in the hotel, there are people to meet and hang out with, by the way, many guys, as I noticed, take alcohol with them and drink it in the lobby.
Animation is not enough, only 5-6 people. They dance so-so, but they try and are cheerful, the Russian-speaking girls showed themselves very well.
On the roof in the evening there are competitions (the prize is a bottle of vodka in a plastic bottle), dances and performances, in other respects, as in any hotel.
Mentality - who will be your neighbors?
Ukrainians - 75%, Belarusians - 15%, Kazakhs - 8%, Russians - 1%, All others - 1%. More or less like this
A lot of arrogant, evil fat attendants. They climb into the bus without a queue, push, swear. In the canteen they always scoop up full plates and throw them away. It can be seen that the hotel is budget, the community of neighbors in a panel house.
Food and bar
The hotel has 1 restaurant or a la carte.
In terms of food, everything, in principle, is more or less. Everything is edible, they didn’t get poisoned during the vacation. There were always not enough forks and knives, for everyone they put only 1 napkin (one!! ). Sometimes they gave ice cream and even crabs, but the crabs were very small and there was no meat in them. I must pay tribute to the cook (thin one), who makes an omelet in the morning, a very attentive and sensitive person.
I saw how he saw a spoiled tomato in a girl’s plate, so he took this tomato from her plate, threw it away and went to the kitchen for a new one. Works with gloves. If the scrambled eggs were a little burnt, they threw them away and made them again. Well done!
There is also a la carte and I don’t advise you to go there at all) Everything that will be there is everything in the main restaurant, they just bring it to the plate. Don't waste your time and go for dinner in the main restaurant or for shrimp in Fares.
Bar only 2 in the hotel, one on the roof, the second in the lobby. As already mentioned - a sober rest. In addition to normal beer, there is nothing, beer often "ended" and miraculously appeared after 22:00, they pour plastic glasses into 100 ml, when I asked for 4 glasses, the bartender from the roof said to me "1 glass - 1 person" and walked together like fools back and forth , savings, what can I say.
Bus on the sea
The bus goes to 4 beaches: Reef, Terrazzina, Lantern ($3/person), Palms ($2/person).
The first 2 are free, the Reef is the best of all, excellent reefs, the beauty is unreal. Then there is a paid lantern, it is no different from palm trees, only more well-groomed.
Terrazina is a homeless person with hammering music and they are always trying to sell something, you can’t take anything of your own and they always poke you with a piece of paper with the rules.
The bus itself runs in just an hour, after 12 it rarely runs, it is always clogged and you stand waiting for another one to arrive, it happened that it didn’t come and just walked or took a taxi ! ! Tin!
Overall
I won't go to this hotel again. After the Turkish five, this is some kind of nightmare, it is worth going only at a very cheap price. If you are flying for the first time - you will be fine, if you have already been in normal hotels and know what service is - choose another hotel, this is definitely not your choice.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Don't ruin your mood and your holiday
- Long and far from 5*
- Spoiled vacation
- Good rest in winter
- Good hotel, good food, friendly staff! Excellent value for money
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