Красивый отель с ужасными менеджерами и персоналом. Beautiful hotel with terrible managers and staff.

Check-in is a nightmare - an attempt to sell cheaper rooms instead of paid ones. The crib ordered in advance was received in the form of an arena three hours after the scandal. Very nice rooms with excellent service. In the end, they stole 90 dollars from their pocket and said that it was their own fault - they should be kept in a safe. Poor service at the bar. Why do you need to pour with such a look that he is doing me a favor. It is not clear how they manage to always give warm beer. Redneck of a rare suit. There are practically no fruits on the table. And those that are tasteless. True, like all products.
If you drive out the news of the staff and management, then with a beautiful area and excellent rooms, you can get a good hotel.
A separate remark about the hotel manager of the host company Anus (Anex) Tour. If it were allowed to use foul language here, I would talk about it. When at 5 am there was a confusion with the air tickets and he was called from the counter, he said that I had no right to disturb him and call him.