Самый ужасный отель The most terrible hotel

I was vacationing with my family and a two-year-old child at the end of September, and we have never had such a terrible vacation, such a terrible hotel....
Everything was bad: the room - a torn bed, not enough towels, I asked for a rug on the floor in the bathroom, they promised me but they didn’t bring it for 12 days, the carpet in the room was covered in hair, stains, I wanted to roll it up, but there was more under it worse.
The sea, the pool - broken and torn sunbeds, their lack, did not have time until 9 - you need to look for a sunbed or ask someone for an extra one, the pools are dirty to such an extent that many did not allow their children to swim there, at the bottom everything is in the sand, swimming Hair , papers;

Food - The food was good, every day a delicious first, for lunch and dinner they offered pasta, fish, Meat, even shrimp twice in 12 days, BUT those dishes that the cooks gave out, and this is all that I have listed above, ask for an addition or come for the second portion was a nightmare. At first I fed the child, and then I came up to take Meat for myself, they threw Meat into a plate and said that many people could not put Meat more than a piece (about 5/5 cm). For children only water, no juices.
Services for children - they simply do not exist, there was a small one slide, for the entire large territory.
We try to find positive emotions everywhere and did not come up to complain even once, but we did not know what awaits us on the last day!
Receptionist - I have never met such a boorish attitude anywhere. As is customary in every hotel, departure from the room at 12 noon, and we had a plane at 12 at night, I initially wanted to pay for a late check-out, to which the tour operator told me to talk better at the hotel, because it turns out to be more expensive in advance, but I called she gave me the sum of the renewal of the room 30$. In fact, the hotel charged us $70, they showed me a booklet with prices, where the extension until 17.00 was $35, but the guy at the reception added that the price was for one, since the room was for two, then pay for two. I approached different people at the reception for 3 days and everyone said the same thing, so I had to pay.
On the day of our departure, we handed over the paid room at 17.00 and went to dinner, and we were asked to pay for it..... $ 15 per person. I went up to the reception and they told me there that dinner was not included in the price, although when I extended the room, the guy clearly told me that until the bus picks us up, we can use all the services of the hotel. The guys who were from our hotel and who were supposed to leave with us on the bus were also not warned, and after they had eaten they were taken out of the dining room and told to pay or they would not be given their suitcases.
By the way, last year I was in a hotel for $ 350 per person and was satisfied, for this hotel $ 750, and the whole vacation was ruined.
I do not know who wrote all the reviews that I read before choosing a hotel, but I will never recommend this hotel