Все отлично кроме гида) Everything is great except the guide

I really liked the hotel. We flew for the first time and we were advised by a travel agency at a suitable price for us. We arrived early in the morning. But we were seated right away. The hotel is green and large area. The room we were given was nice and clean. We will not write new shortcomings of the hotel, we will simply confirm the words of many - this is a guide. Rude and arrogant. We forgot about him five minutes after the meeting and enjoyed the rest. Thanks animators! It's something with something. They make the mood of the whole hotel! Day and night. Exercises, yoga, evening show, outdoor disco - thank you for everything, guys! We went on three small excursions to Israel. We took a taxi to Naama Bay. They hardly walked outside the hotel, they just went out to take a Vodafone card (there is a market and many shops all over the bay 15 minutes from the hotel). The Internet in it was enough for the whole holiday. The hotel has everything in abundance, and food with drinks, and entertainment. The staff is normal, clean, smiling. I would like to come here again. We advise.