Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
1.0
Food:
2.0
Amenities:
10.0
The territory is beautiful, the beach, like in many hotels, is quite normal. Corals and sea are great. Everything else spoiled the impression of the rest. This is not 5 *, it is a maximum of 3 *, I have been to different ones, including cheap 4 *, I have never seen such horror, although I have seen a lot, I go twice a year for more than 10 years. Well, the little things that I remember a month later, let's go:
Pools
I have never seen such squalor anywhere, the linoleum is blue, has moved out of old age, cracks are visible and it is with influxes, the water is not heated, as if there are pools, but it’s not very good to swim there. The linoleum itself is old, faded, almost white, no one cleans up dirt and debris, it is not only dirty in the corners, but all over the pool.
Room status
Everything is dead, on the TV there is a self-tapping screw instead of the power button, the remote works halfway, the cabinets are dirty, the shower itself is old and rusty, sometimes there is simply no water, hot water every other time.
The toilet bowl staggers, the wastebasket near the toilet bowl is crumpled, as if they were playing football with it. The ceiling in the bathroom is made of metal lining, it just lies and does not fit, there are 5 cm gaps between them, you can see the old concrete ceiling, where the cobweb is 30 years old.
Nutrition
They cook normally, as in all hotels, but they had to fight for meat, there were days that meat dishes were made from what they had collected in a week, well, maybe they also grilled chicken, but you had to stand in line for 20 minutes, and they would put the maximum 2 small pieces. In those days when feasting, there were a maximum of 2 meat dishes, but hungry tourists tore apart a tray of food in seconds, everyone is angry and pushing. In short, he became a vegetarian.
Bar and alcohol
Bars are just dirty liquor, there was almost never beer, they pour everything from 100 gram plastic cups, 50 grams of beer 50 grams of foam, sometimes diluted beer, half with water.
Plain water without gas is poured into cocktails instead of tonic or sprite. As I understand it, they sell drinks and pour water into empty ones and shout if something is over, there is food in the fridge behind your back, but as usual, as a rule, you saved money, so you earned it. Diluted alcohol, I bought a bottle of tequila from a savage for 2 bucks, checked it at home with a professional hydrometer - 18 degrees. They pour a maximum of 1 cm into 100 grams and say 2 glasses in one hand, no more, that is, you can’t take it to anyone. By the closing of the bars at 17-00 they try to sell everything to tourists, some for 2 bucks, some for 3. The hotel management is aware, as they complained a couple of times, they do nothing, they are rude.
Staff
Rude, arrogant, constantly muttering something in the face of tourists and laughing, as I understand it, something vulgar, with confidence that they are not understood. Cleaners in the canteen (you can't call it a restaurant) make jokes that are completely inappropriate with hints of sex and the like, to both women and men.
They can take away a plate of food if you didn't say what else you were eating. There are never cutlery or napkins in the canteen. You still need to run after them.
Cleaner
Of all the cleaning, he swept it up, scuffed it with a rag, made the bed, picked up a towel from the floor. It’s dirty in the corners, there’s utter horror under the bed, he didn’t wash the glasses, he didn’t wipe the dust, he constantly threw the do not disturb sign on the floor, apparently he liked it. After three such cleanings, I hung a do not disturb sign, there was nothing for him to do there. The peak of impudence was the case on the last day. I got out of the shower, naturally naked, someone wrote to me on viber and I corresponded, then the door opens and this m ....comes into the room and starts a dialogue with me about the questionnaire that needs to be filled out, no mats about him came out did not react, for which he was thrown slippers, in short, I pushed him out of the room.
Departure blocking
On the day of departure at 7 in the morning we went for breakfast, Check out was at 8.00, at 7.
30 I returned to the room, but the card was already blocked, I called the reception from the neighbors and they promised to unblock me, no one unblocked anything, I had to go to the reception to unblock it, it would seem a trifle, but running to the reception and back is not a short way, but also not in disguise and then pulling suitcases is not fun when the bus is waiting for a full of people. It turned out later that they had such a joke so that the porter would not be left without a tip.
NEVER go to this hotel called REHANA 5 *, not to be confused with a similar 4 * on the second line, it is cleaner and more pleasant there.
Pools
I have never seen such squalor anywhere, the linoleum is blue, has moved out of old age, cracks are visible and it is with influxes, the water is not heated, as if there are pools, but it’s not very good to swim there. The linoleum itself is old, faded, almost white, no one cleans up dirt and debris, it is not only dirty in the corners, but all over the pool.
Room status
Everything is dead, on the TV there is a self-tapping screw instead of the power button, the remote works halfway, the cabinets are dirty, the shower itself is old and rusty, sometimes there is simply no water, hot water every other time.
The toilet bowl staggers, the wastebasket near the toilet bowl is crumpled, as if they were playing football with it. The ceiling in the bathroom is made of metal lining, it just lies and does not fit, there are 5 cm gaps between them, you can see the old concrete ceiling, where the cobweb is 30 years old.
Nutrition
They cook normally, as in all hotels, but they had to fight for meat, there were days that meat dishes were made from what they had collected in a week, well, maybe they also grilled chicken, but you had to stand in line for 20 minutes, and they would put the maximum 2 small pieces. In those days when feasting, there were a maximum of 2 meat dishes, but hungry tourists tore apart a tray of food in seconds, everyone is angry and pushing. In short, he became a vegetarian.
Bar and alcohol
Bars are just dirty liquor, there was almost never beer, they pour everything from 100 gram plastic cups, 50 grams of beer 50 grams of foam, sometimes diluted beer, half with water.
Plain water without gas is poured into cocktails instead of tonic or sprite. As I understand it, they sell drinks and pour water into empty ones and shout if something is over, there is food in the fridge behind your back, but as usual, as a rule, you saved money, so you earned it. Diluted alcohol, I bought a bottle of tequila from a savage for 2 bucks, checked it at home with a professional hydrometer - 18 degrees. They pour a maximum of 1 cm into 100 grams and say 2 glasses in one hand, no more, that is, you can’t take it to anyone. By the closing of the bars at 17-00 they try to sell everything to tourists, some for 2 bucks, some for 3. The hotel management is aware, as they complained a couple of times, they do nothing, they are rude.
Staff
Rude, arrogant, constantly muttering something in the face of tourists and laughing, as I understand it, something vulgar, with confidence that they are not understood. Cleaners in the canteen (you can't call it a restaurant) make jokes that are completely inappropriate with hints of sex and the like, to both women and men.
They can take away a plate of food if you didn't say what else you were eating. There are never cutlery or napkins in the canteen. You still need to run after them.
Cleaner
Of all the cleaning, he swept it up, scuffed it with a rag, made the bed, picked up a towel from the floor. It’s dirty in the corners, there’s utter horror under the bed, he didn’t wash the glasses, he didn’t wipe the dust, he constantly threw the do not disturb sign on the floor, apparently he liked it. After three such cleanings, I hung a do not disturb sign, there was nothing for him to do there. The peak of impudence was the case on the last day. I got out of the shower, naturally naked, someone wrote to me on viber and I corresponded, then the door opens and this m ....comes into the room and starts a dialogue with me about the questionnaire that needs to be filled out, no mats about him came out did not react, for which he was thrown slippers, in short, I pushed him out of the room.
Departure blocking
On the day of departure at 7 in the morning we went for breakfast, Check out was at 8.00, at 7.
30 I returned to the room, but the card was already blocked, I called the reception from the neighbors and they promised to unblock me, no one unblocked anything, I had to go to the reception to unblock it, it would seem a trifle, but running to the reception and back is not a short way, but also not in disguise and then pulling suitcases is not fun when the bus is waiting for a full of people. It turned out later that they had such a joke so that the porter would not be left without a tip.
NEVER go to this hotel called REHANA 5 *, not to be confused with a similar 4 * on the second line, it is cleaner and more pleasant there.
Translated automatically from Russian. View original
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