Average hotel. Everything is good, except for the cleanliness of the room. Requires repair

Written: 28 october 2021
Travel time: 21 — 27 october 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 7.0
Cleanliness: 3.0
Food: 8.0
Amenities: 6.0
Hotel.
The hotel is located in the windy area of ​ ​ the resort. From morning to afternoon there is always wind, waves and a red flag. After lunch is usually calm. The hotel is big. Old but well maintained. 3 storey buildings with balconies. Everywhere tiles, gently sloping, non-slip entries into the pools. There is a gym with decent equipment. There is a spa (did not use)
Territory.
She is big and well-groomed. A lot of greenery, a lot of beautiful palm trees, bushes. Trees and bushes trimmed. It can be seen that the territory is looked after regularly. There are mosquitoes, but not critical. We used all sorts of fumigators in the room, everything is fine.
Pools.

There are many pools from 50 cm to 150 deep. Most of the pools are 100 cm deep. The water is clear. Every evening they take a sample of water (I saw it myself), chlorinate it late in the evening (where without it)). I really liked that there are a lot of pools, not just one or two large ones, but many medium ones and a couple of large ones. There are also a lot of sun loungers, but not enough for everyone, as there are really a lot of people. Early in the morning (around 5-6 in the morning) it is interesting to watch the picture of our people going to take sun loungers) We were with children, so we didn’t even use sun loungers) we ran from one pool to another, from one slide to another and, of course, to the bar))
Bar.
The most active bars are by the pool and on the ground floor (under the restaurant) and in the lobby too. Beer is sorted out, quickly ends. There are always cocktails, sweet waters, alcoholic cocktails) The most delicious coffee (for me) is made in the lobby. From 14 to 17 they make ice cream, cotton candy and popcorn in a bar near the playground.
Animation.
Animation in the hotel is. Every evening there is a mini-disco (for children) then an adult disco, a performance in the amphitheater. During the day, various activities are held in the pool.
Main restaurant.
Lots of food and delicious! Breakfasts are the same. Lunch and dinner are interesting. Meat, fish, vegetables, fruits, herbs. Sweets - just a lot! Thanks for this! There is a children's table - but it does not differ much from an adult, it's just that there is food without seasonings. My youngest is 2 years old - he ate from a common table. As for the food, I personally have no comments. Only positive feedback. A little dirty in the restaurant itself (tables, floor, chairs) I don’t know why, as they always seem to clean it. But it is clear that the restaurant has not seen a general cleaning for a long time ((On the day of arrival, they were shocked by the broken glass in the restaurant, then they got used to it)) But the cutlery and plates are always clean. Some are chipped but clean.
Number.

We arrived at 7 am. There were no empty rooms and we waited for check-in until 12 approximately. The bracelets were given to us immediately and we went to have breakfast. Our room was drunk in building 3. Very good location. Quiet, you can see the sea, a fresh breeze in the morning. Closest to the sea 1.2, 3 buildings. (Near the children's slides, building 5 is closest) The room has 2 large beds, a sofa, a TV, a wardrobe, a safe, a refrigerator and a kettle. According to the hotel policy, the room is cleaned every 48 hours. The room is a little old, needs renovation, but it fully fulfills its function! Very comfortable mattresses!
Check out from the hotel.
Check-out before 12.00 Bracelets are cut off (children are not cut off) and you can use the entire territory except the main restaurant. They cut off the bracelet for me, we didn’t let my husband cut it, because someone had to feed young children all day in the restaurant.
Sea.
The pier is short. The reef is unfortunately dying, but there are a lot of fish! Various types and sizes. I am not a fan of diving, I went to the sea only once))) So I can’t write anything detailed here.
People.
There were a lot of people this year. Russians, Ukrainians, Poles, Germans, Kazakhs, maybe other nationalities. I got aesthetic pleasure watching how all nationalities rest together, laugh, help each other! Thank you Rihana for bringing nations together.
Hotel wishes.
Grow, don't stop! Please pay attention to cleaning. It is the washing of walls, glass and other surfaces. Lots of dust and fingerprints. Many thanks to the hotel for the hospitality!
I want to contact the hotel management.
You have a person with a university education working in an elevator (to a restaurant)! He speaks amazing English, some French and Polish. He is polite, smiling and always in a cheerful mood! We talked every day. He is intelligent, has a good sense of humor and will hold any topic of conversation! Wasn't there a better job for him than pushing a button in an elevator?
Translated automatically from Russian. View original