Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
3.0
Food:
4.0
Amenities:
4.0
In Egypt, 21 times, of which the 19th in Sharm, the hotel is definitely not a five, not even a 4! Were with two children from May 16 for 10 days. We arrived at check-in at 16.00, there were no problems at the reception, since we flew in from Koral, and they have very good guides (they flew first with Koral, they were very pleased with their organization! ), Our room was rather poor (6 building) dark, dirty, and the curtain on the window was a crumpled, stained rag, why hang it up, because there are normal curtains, even if they hung by themselves! ? The distance to any objects of the hotel did not bother us, we like to walk, besides, the hotel is not very big. On the very first day after a detailed walk around the territory of the hotel, and especially after dinner, we realized that we would not be able to relax in this hotel and thanks for the help of the guide Korala-Mukhamed, already on May 18 we were in another hotel, which after Rehana seemed to us 7 * , I deliberately do not name where we moved, so that they would not say that this is anti-advertising. Now let me summarize our family's impressions of Rehana:
1. The territory is not for everyone, but the trees with yellow flowers were great! There were tourists who noticed that the territory was constantly tindered and cleaned, I don’t know... we saw 3 gardeners who weeded the lawn, and 5 people who cleaned the filters of the pools, but we didn’t notice cleaning there, a rocking table (which is near fountain where they smoke hookah in the evening) was covered in chocolate ice cream stains and no one wiped it off for 2 days, is this the level of 5 stars ?!
2. Definitely not enough staff, it should be at least 2 times more for 1400 hotel guests;
3. Very small restaurant and amphitheater, not enough seats;
4. Dirty tables and utensils in the restaurant, poor food, from the category of "a lot of bad things", there are always queues for everything;
5. Terribly dirty pools (I saw such for the first time), they themselves are very old and there are a lot of them, and there are not enough staff;
6. There is no lifeguard on the slides (unacceptable negligence);
7. Chaise lounges and mattresses are old and not washed for a hundred years;
8. Everything from facades to furniture and utensils is not the first or even second freshness, so the hotel was given to "kill" ours, I did not notice foreigners in this hotel, only ours and a few Arabs;
I will not write other "jokes" of the hotel, they refer to tourists vacationing there, and not to the hotel.
1. The territory is not for everyone, but the trees with yellow flowers were great! There were tourists who noticed that the territory was constantly tindered and cleaned, I don’t know... we saw 3 gardeners who weeded the lawn, and 5 people who cleaned the filters of the pools, but we didn’t notice cleaning there, a rocking table (which is near fountain where they smoke hookah in the evening) was covered in chocolate ice cream stains and no one wiped it off for 2 days, is this the level of 5 stars ?!
2. Definitely not enough staff, it should be at least 2 times more for 1400 hotel guests;
3. Very small restaurant and amphitheater, not enough seats;
4. Dirty tables and utensils in the restaurant, poor food, from the category of "a lot of bad things", there are always queues for everything;
5. Terribly dirty pools (I saw such for the first time), they themselves are very old and there are a lot of them, and there are not enough staff;
6. There is no lifeguard on the slides (unacceptable negligence);
7. Chaise lounges and mattresses are old and not washed for a hundred years;
8. Everything from facades to furniture and utensils is not the first or even second freshness, so the hotel was given to "kill" ours, I did not notice foreigners in this hotel, only ours and a few Arabs;
I will not write other "jokes" of the hotel, they refer to tourists vacationing there, and not to the hotel.
Translated automatically from Russian. View original
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