Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
5.0
Cleanliness:
7.0
Food:
3.0
Amenities:
4.0
Good afternoon!
I am very sorry that after reading the laudatory reviews, I left my long-awaited vacation at the Royal Albatros Moderna hotel. At what the hotel was chosen mainly for the child.
The star rating of the hotel is 5 * well, that's too much!!! ! In Egypt for the 4th time, three times in Sharm and once in Hurghada, that is, there is an experience of visiting Egypt!
I'll start in order:
We flew with Egyptian airlines, took off and landed (clever pilot), fed on the plane. Everything is wonderful.
We had the best guide in the entire practice of our travels, his name is HANI (representative of Biblio-Globus and SUNMAR), he did not load us with unnecessary information, everything was short and to the point.
They settled in a renovated room (next to the water park), the balcony overlooked the neighboring hotel, in which music played all night, but fortunately it was not heard, the soundproofing from the exit to the balcony is excellent, which cannot be said about the front door.
A cardboard door (I would call it a screen), at the bottom of which there was a gap, let in every bunch of people passing by. Our room on the 2nd floor was a corner on the landing, which means that vacationers from the 3rd floor and our entire second floor passed by us. I saw off all the vacationers, and listened to their conversations, laughter, the cries of children. When the birds began to sing at dawn, it seemed that they were in our room.
And so after the arrival, it was decided to wash and hurry to the sea. But there were no towels in the room. I ran to the reception, brought in 10 minutes. ( Towels!!!! ! This is the first hotel where there were towels that you can’t wrap yourself in, the size was small and the quality was not ice! By the way, everything is in order with beach towels, why do they save so much on hotel ones??? ? ) As soon as the turn came Before washing my hair, there was no shampoo in the room. My husband washed his head with gel, I ran to the reception again.
There are many children's pools on the territory (again, which influenced my choice of hotel), BUT ARE THEY SAFE? I began to think after the child's temperature rose to 40 on the third day. Vomiting, loose stools! Every three hours I brought down the temperature, and I had to turn on the general light in the room, because there were no sconces, night lamps or table lamps in the room, this was a great inconvenience, because I woke up both the child and the husband with the light.
This went on for three days, the child lay like a rag! When I realized that there were no positive changes in the child's condition, antipyretic and antimicrobial did not help. On the fourth day, I contacted the insurance company. The child was dripped and released home. But after a day, new symptoms were added to the previous state. I contacted the insurance company again. Again we were taken away, they dripped us with a large volume and took the biomaterial for the test.
I posted the result in the photo-DYSENTERIC AMEBA!
Where in the hotel could my child have caught this parasite? I am a meticulous mom and I watch the child, I don’t let his games go by chance, I control in the pool so that I don’t swallow water in any case, fast food is not for our family! But despite this, the result is deplorable!
Now about cleaning the room. As I already wrote, shampoos were brought after repeated reminders, and after five days three tubes were over, but they were never reported. I had to look for a cleaner to beg for shampoo and toilet paper, which was also coming to an end (because the bidet in the toilet did not work, as well as the backlight of the mirror)!
But most of all, the quality of cleaning killed the change of bed linen!
I don’t change bedding every 10 days at home and I don’t need it at all on vacation, but after the child had vomiting and loose stools, there were some embarrassments when my daughter simply didn’t run to the toilet and something fell on the bed, I myself removed and washed global stains, hung out the bed on the balcony - it's good that everything dried quickly! For three days she asked the cleaner not to clean, because the child was not transportable. But when we were in the clinic for the next three days, I hoped that the cleaner would change my daughter's bed linen. Because there were still stains that I did not cover with washing (I attach the photo). But the bed was regularly refueled daily by the cleaner and the stains on the bed remained!
Now about food!
The phrase: "You will not stay hungry, but there is nothing to catch your eyes on" - this is a characteristic for this hotel.
The choice is poor and monotonous!
The waiters in the restaurants are smart guys, everyone is friendly, there are no complaints, the only thing I understand is where the laudatory odes to this hotel come from! Three times in our 10 days, different waiters (in different restaurants) approached me with the question:
- Is it okay?
Well, why should he tell that there in your room you have a husband with a child with a temperature of 40 ...?
And you answer, so as not to annoy:
- Okay!!
And here the "dancing with tambourines" began:
because they speak Russian in standard phrases, and I use standard phrases in English, the dialogue did not go well, but I understood the word Internet clearly from their phrases.
To which I reply:
-the internet is bad.
After that, the waiter takes my phone and I follow his movements, he distributes his Internet and opens the review of the well-known site T ********* or, you know, the site with the owl logo (I don’t write the name, so as not to thought to be advertising). And invites me to write a review. This is perseverance and perseverance.
Apparently, clear instructions were given to get the glory of the hotel in this way (((
And yes, the hotel internet is terrible, and if you still want to visit this place, buy a local SIM card.
Animation in the hotel is, it is weak, but the guys are trying. Standard kids disco. They painted the faces of the children. There was a foam party. I saw water aerobics in the pool. The show was visited three times - interesting, got to the belly dance, fire show and three more girls danced (very incendiary)!
The bartender at the bar near the adult pool from the side of the water park (a tall, thin guy) added negativity to my impressions: I asked for white wine, he poured warm wine, at an air temperature of +36. Perhaps it was a pity for the ice. I drank and realized that it was impossible to drink this warm drink, returned and asked for ice.
When leaving, the room was extended until 15:00, the transfer picked up at 17:00, but at exactly 12:00 they came to evict the room, I had to deal with the reception, show a receipt for the extension! It's good that at that time I was in the room and packed my bags.
Thank you for reading my review to the end, it is certainly quite different from those written about this hotel. But this is the first hotel in which I really wanted to go home!
+ Green, well-groomed territory, air conditioning, sweets
- DYSENTHERIC AMEBA, kitchen, room cleaning, soundproofing, darkness in restaurants and room
I am very sorry that after reading the laudatory reviews, I left my long-awaited vacation at the Royal Albatros Moderna hotel. At what the hotel was chosen mainly for the child.
The star rating of the hotel is 5 * well, that's too much!!! ! In Egypt for the 4th time, three times in Sharm and once in Hurghada, that is, there is an experience of visiting Egypt!
I'll start in order:
We flew with Egyptian airlines, took off and landed (clever pilot), fed on the plane. Everything is wonderful.
We had the best guide in the entire practice of our travels, his name is HANI (representative of Biblio-Globus and SUNMAR), he did not load us with unnecessary information, everything was short and to the point.
They settled in a renovated room (next to the water park), the balcony overlooked the neighboring hotel, in which music played all night, but fortunately it was not heard, the soundproofing from the exit to the balcony is excellent, which cannot be said about the front door.
A cardboard door (I would call it a screen), at the bottom of which there was a gap, let in every bunch of people passing by. Our room on the 2nd floor was a corner on the landing, which means that vacationers from the 3rd floor and our entire second floor passed by us. I saw off all the vacationers, and listened to their conversations, laughter, the cries of children. When the birds began to sing at dawn, it seemed that they were in our room.
And so after the arrival, it was decided to wash and hurry to the sea. But there were no towels in the room. I ran to the reception, brought in 10 minutes. ( Towels!!!! ! This is the first hotel where there were towels that you can’t wrap yourself in, the size was small and the quality was not ice! By the way, everything is in order with beach towels, why do they save so much on hotel ones??? ? ) As soon as the turn came Before washing my hair, there was no shampoo in the room. My husband washed his head with gel, I ran to the reception again.
There are many children's pools on the territory (again, which influenced my choice of hotel), BUT ARE THEY SAFE? I began to think after the child's temperature rose to 40 on the third day. Vomiting, loose stools! Every three hours I brought down the temperature, and I had to turn on the general light in the room, because there were no sconces, night lamps or table lamps in the room, this was a great inconvenience, because I woke up both the child and the husband with the light.
This went on for three days, the child lay like a rag! When I realized that there were no positive changes in the child's condition, antipyretic and antimicrobial did not help. On the fourth day, I contacted the insurance company. The child was dripped and released home. But after a day, new symptoms were added to the previous state. I contacted the insurance company again. Again we were taken away, they dripped us with a large volume and took the biomaterial for the test.
I posted the result in the photo-DYSENTERIC AMEBA!
Where in the hotel could my child have caught this parasite? I am a meticulous mom and I watch the child, I don’t let his games go by chance, I control in the pool so that I don’t swallow water in any case, fast food is not for our family! But despite this, the result is deplorable!
Now about cleaning the room. As I already wrote, shampoos were brought after repeated reminders, and after five days three tubes were over, but they were never reported. I had to look for a cleaner to beg for shampoo and toilet paper, which was also coming to an end (because the bidet in the toilet did not work, as well as the backlight of the mirror)!
But most of all, the quality of cleaning killed the change of bed linen!
I don’t change bedding every 10 days at home and I don’t need it at all on vacation, but after the child had vomiting and loose stools, there were some embarrassments when my daughter simply didn’t run to the toilet and something fell on the bed, I myself removed and washed global stains, hung out the bed on the balcony - it's good that everything dried quickly! For three days she asked the cleaner not to clean, because the child was not transportable. But when we were in the clinic for the next three days, I hoped that the cleaner would change my daughter's bed linen. Because there were still stains that I did not cover with washing (I attach the photo). But the bed was regularly refueled daily by the cleaner and the stains on the bed remained!
Now about food!
The phrase: "You will not stay hungry, but there is nothing to catch your eyes on" - this is a characteristic for this hotel.
The choice is poor and monotonous!
The waiters in the restaurants are smart guys, everyone is friendly, there are no complaints, the only thing I understand is where the laudatory odes to this hotel come from! Three times in our 10 days, different waiters (in different restaurants) approached me with the question:
- Is it okay?
Well, why should he tell that there in your room you have a husband with a child with a temperature of 40 ...?
And you answer, so as not to annoy:
- Okay!!
And here the "dancing with tambourines" began:
because they speak Russian in standard phrases, and I use standard phrases in English, the dialogue did not go well, but I understood the word Internet clearly from their phrases.
To which I reply:
-the internet is bad.
After that, the waiter takes my phone and I follow his movements, he distributes his Internet and opens the review of the well-known site T ********* or, you know, the site with the owl logo (I don’t write the name, so as not to thought to be advertising). And invites me to write a review. This is perseverance and perseverance.
Apparently, clear instructions were given to get the glory of the hotel in this way (((
And yes, the hotel internet is terrible, and if you still want to visit this place, buy a local SIM card.
Animation in the hotel is, it is weak, but the guys are trying. Standard kids disco. They painted the faces of the children. There was a foam party. I saw water aerobics in the pool. The show was visited three times - interesting, got to the belly dance, fire show and three more girls danced (very incendiary)!
The bartender at the bar near the adult pool from the side of the water park (a tall, thin guy) added negativity to my impressions: I asked for white wine, he poured warm wine, at an air temperature of +36. Perhaps it was a pity for the ice. I drank and realized that it was impossible to drink this warm drink, returned and asked for ice.
When leaving, the room was extended until 15:00, the transfer picked up at 17:00, but at exactly 12:00 they came to evict the room, I had to deal with the reception, show a receipt for the extension! It's good that at that time I was in the room and packed my bags.
Thank you for reading my review to the end, it is certainly quite different from those written about this hotel. But this is the first hotel in which I really wanted to go home!
+ Green, well-groomed territory, air conditioning, sweets
- DYSENTHERIC AMEBA, kitchen, room cleaning, soundproofing, darkness in restaurants and room
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- good hotel
- Terrible child poisoning
- Below the average
- So-so
- OK, but I won't come again
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