You can't go here with small children!

Written: 24 june 2012
Travel time: 10 — 21 june 2012
Who does the author recommend the hotel to?: For a relaxing holiday; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 5.0
Food: 5.0
Amenities: 6.0
Yes, and with older children, I would think, and here's why. To begin with, when choosing a country for a holiday, we were aware of the problems with food, service and the state of affairs in general. But the desire to visit again (on the fourth) off the coast of this luxurious sea prevailed. Therefore, the hotel was chosen one of the best in order to minimize the risks. We went with our son, who is 1 year and 9 months old. The hotel declared a children's menu, diets. menu and buffet. For us, this was of decisive importance, because with a little fidget it is not realistic to wait until you are served in a la carte. Last year we rested in Turkey in Papillon Belleville, the child was 11 months old. , everything was wonderful in terms of food and accommodation and service. What turned out to be here, firstly, there is no buffet (except for breakfast in the main restaurant), as well as a children's table and a diet menu. There is nothing steamed, boiled, cereals, a blender in a restaurant, etc. there. We were told that the children's menu meant sandwiches and french fries, they say, the British are used to feeding their children with this. Yes, by the way, there are very few Slavs there, so the knowledge of the Russian language among the staff is “2+”. If you need to decide something, contact the guest relation (GR below), it is better to Tatyana (a very understanding person). After negotiations with the GR, we agreed that the child would be cooked separately and brought to the room for free what I ordered. “Bomb!! ”, I thought, this is a service. By dinner, everything was already in the room, the food turned out to be surprisingly similar in taste to what I cook at home. My joy knew no bounds, but not for long. That same night, the child had vomiting, diarrhea in the morning, and a temperature of 38.5 in the afternoon. As a result: diarrhea for 5 days, 2 days of fever, 5 days on medication, and a nervous shock for the parents. I do not want to go into details, but the reaction from the hotel, I rate it as adequate. In principle, they went to meet us in everything: the doctor came to us for free (consulted, made an appointment), and the food for us was brought to the room for free, and for the baby all the food for cooking on demand. It's a good thing I brought a Cheek's blender steamer with me just in case. She saved herself. In short, in the room I cooked, fed, washed dishes. Our health was also far from ideal, we visited the toilet room often, until we ruled out raw vegetables and fruits. I want to note that the observance of the rules of hygiene in our family is mandatory. Do not wash your hands or drink water from the tap, or from the sea (pool), or eat from the floor, we do not have it. Why am I writing about this, because when the baby got sick, the doctor suggested just all of the above, and to our objections it was said, this is Egypt, here in the heat any infection develops at lightning speed. If you do not take into account the quality of food, its variety, taste and presentation can be considered quite satisfactory. A couple without children who came to hang out, eat, drink, swim, I think, will be quite happy, if, of course, they are lucky not to catch any infection. A few more words about the territory. She is really big and green, but not well-groomed. . It was striking that the lawns had not been mowed for a long time, bushes and trees were decorated near the central buildings, where the main part of the guests were located, and the buildings in the depths of the territory were in a state of disrepair, it was even somehow creepy to go there. The inventory is noticeably worn out, there is dirt in the central pool, foreign objects are floating. This pool has a very non-standard coating, this is the first time I have encountered this, the bottom is rubberized, but in some places it moves away (bubbles) from a solid base, it is very difficult to clean such a bottom, I think, and no one does it there. Paths are not swept and rarely washed. There was an empty Pepsi can lying around on our terrace for two days, until I threw it away myself. This is the situation throughout the hotel. Restaurants do not work all of those listed in the description. Only the main, Italian (except Thursday) and fish are constantly working, the rest are once a week, and a few more in Soho. We got a normal room, cleaned well. The staff is polite and helpful. I conclude that the local political situation and the decline in the flow of tourists still affected the financial stability of the tour. business and they tightened their belts, save on everything, hence the flaws in their work. In short, if you want to go to Egypt, do not take children, but take nifuroxazide, antipyretic, enterosgel and enema, and also a veil for women, because their current president in his election campaign promised to introduce a dress code for all European girls (just kidding) . Write if you have any questions, I will answer. Have a good rest everyone.
Translated automatically from Russian. View original