Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
6.0
Food:
10.0
Amenities:
5.0
Good afternoon. My name is Natalia, I stayed at the hotel from 17/11/2015-24/11/2015. Room 3227. We visited this hotel with my daughter (the director of a travel agency) as part of a non-promotional tour, but simply wanted to relax without studying and analyzing, but to enjoy the vacation. To be honest, I rarely write reviews because this is the work of my daughter and her choice has always justified what was expected from the rest. But I decided to write, probably this is more a review for the hotel management.
The first impression - the Hotel sets itself the standard for a high-level hotel. Well then, let's figure out what we pay for and whether the hotel lives up to our expectations.
Meeting guests and settling:
quickly, comfortably and without complaints (you don’t need to offer money for the best room or settlements nearby, they take money, but everyone is accommodated the same way).
Territory:
The hotel is built in the form of a cascade of buildings, smoothly descending to the sea is very beautiful and with constant nutrition it is good to train your body. A large green area with lots of flowers and palm trees (it's nice to walk, plant care is excellent). There are hammocks scattered throughout the territory, a separate relaxation area - only for adults.
WiFi:
throughout the territory for free - BUT!
According to the declared services of the hotel, we had to have Wi-Fi not only on the territory, but also in the room itself. A complete lie if you specifically selected a hotel for this, because communication with family, friends is important for you, and most often you will have to sit in the lobby for work. The choice is yours if this is a trifle for you Your choice, but do not forget that you are charged for this service in the cost of the hotel. There are exceptions if Arabs come to the hotel Wi-Fi flies everywhere, sad in relation to other tourists, but true.
Rooms:
Deserves a facelift (tired).... very spacious and not badly designed, large beds. Replenished mini-bar, fruits upon arrival. There were no slippers in the room, but after the request they were brought to the room, there are bathrobes, it seemed that they were left after other tourists, they were clean, but you have to ask for the sizes. Tea set: (the mug is broken, the kettle didn’t turn off by itself, you had to watch it, the mirror light burned out, the board and iron in all rooms are very convenient. Replenishing bathroom accessories is a separate issue, it’s easier to say take all your own, English is not for communication , or they don't put anything for two days in a row or they put 10 pieces of gel for the body. Advice give the staff a photo with 4 bottles that should be in the bathroom, not forgetting the number of people living in the room. For 5 * it's a shame!!! The cleaning of the room is good. They left tips.
Nutrition:
Here is the complete order! The chef is 7 *, for Egypt above all praise. Choice, assortment, quality of prepared dishes. Please thank the kitchen staff!!!
A wide choice of a la carte restaurants - 9 restaurants in total, 6 of them a la carte, the concept of food is open 24 hours..... you can eat a total of 15 hours)). Delicious nutty coffee!
With children, I advise this hotel for food, there will be no problems.
Animation:
Quite active, a team of 10 animators, despite the crisis and few vacationers, the guys are trying very hard. In addition to a variety of sports activities, there is also live music in the evenings, karaoke, (drinks included). For children, everything is also thought out: children's pool, mini-club, playground, children's menu, 2 water slides.
Swimming pool:
Well, now for the sad part!
When you are planning a holiday in Egypt in November and are ready to spend your money for what you are promised and guaranteed. You pay for a warm pool and the hotel concept guarantees this to you. In response, you hear: no one will heat up 100 people for you (and this not the beginning of November, but the connection should be from November 1, children with a temperature on the second day of their stay are only your problems). Previously, before arrival, a request was sent specifically for heating the pool, there was no answer. , then the choice did not fall on your hotel. SHAME FOR YOUR LIES. How to advertise and sell your hotel with such an attitude towards people.
Professionally understanding the economy, I can say that the hotel has that part of the costs that can be cut, but keep the FACE of the hotel!!!
This minus for the attitude towards people!! ! We pay not to turn our vacation into a trip to the pharmacy and find out why we are people of the wrong category.
Beach:
the length is 250 meters, the entry is gradual, but rocky, the coral reef adjoins the beach, so the entry is only along the pontoon, the length is 30 m, the depth is immediately from the pontoon. The reef is quite rich.
The hotel is located in a small bay, thus protected from the wind (but from November to March, without a warm pool, you should not count on the mercy of nature)
Conclusion:
In general, the price and quality do not match yet. The hotel for Egypt is expensive, but does not stand up to the stated proposals. At the moment, the hotel is pulling out food, staff who are trying very hard and SPA (very good level), territory. Alas, but you can’t reach the expensive 5 *.
I would like the owners of the hotel to reconsider their planning.
I recommend this hotel, but not for the price policy that is now.
The first impression - the Hotel sets itself the standard for a high-level hotel. Well then, let's figure out what we pay for and whether the hotel lives up to our expectations.
Meeting guests and settling:
quickly, comfortably and without complaints (you don’t need to offer money for the best room or settlements nearby, they take money, but everyone is accommodated the same way).
Territory:
The hotel is built in the form of a cascade of buildings, smoothly descending to the sea is very beautiful and with constant nutrition it is good to train your body. A large green area with lots of flowers and palm trees (it's nice to walk, plant care is excellent). There are hammocks scattered throughout the territory, a separate relaxation area - only for adults.
WiFi:
throughout the territory for free - BUT!
According to the declared services of the hotel, we had to have Wi-Fi not only on the territory, but also in the room itself. A complete lie if you specifically selected a hotel for this, because communication with family, friends is important for you, and most often you will have to sit in the lobby for work. The choice is yours if this is a trifle for you Your choice, but do not forget that you are charged for this service in the cost of the hotel. There are exceptions if Arabs come to the hotel Wi-Fi flies everywhere, sad in relation to other tourists, but true.
Rooms:
Deserves a facelift (tired).... very spacious and not badly designed, large beds. Replenished mini-bar, fruits upon arrival. There were no slippers in the room, but after the request they were brought to the room, there are bathrobes, it seemed that they were left after other tourists, they were clean, but you have to ask for the sizes. Tea set: (the mug is broken, the kettle didn’t turn off by itself, you had to watch it, the mirror light burned out, the board and iron in all rooms are very convenient. Replenishing bathroom accessories is a separate issue, it’s easier to say take all your own, English is not for communication , or they don't put anything for two days in a row or they put 10 pieces of gel for the body. Advice give the staff a photo with 4 bottles that should be in the bathroom, not forgetting the number of people living in the room. For 5 * it's a shame!!! The cleaning of the room is good. They left tips.
Nutrition:
Here is the complete order! The chef is 7 *, for Egypt above all praise. Choice, assortment, quality of prepared dishes. Please thank the kitchen staff!!!
A wide choice of a la carte restaurants - 9 restaurants in total, 6 of them a la carte, the concept of food is open 24 hours..... you can eat a total of 15 hours)). Delicious nutty coffee!
With children, I advise this hotel for food, there will be no problems.
Animation:
Quite active, a team of 10 animators, despite the crisis and few vacationers, the guys are trying very hard. In addition to a variety of sports activities, there is also live music in the evenings, karaoke, (drinks included). For children, everything is also thought out: children's pool, mini-club, playground, children's menu, 2 water slides.
Swimming pool:
Well, now for the sad part!
When you are planning a holiday in Egypt in November and are ready to spend your money for what you are promised and guaranteed. You pay for a warm pool and the hotel concept guarantees this to you. In response, you hear: no one will heat up 100 people for you (and this not the beginning of November, but the connection should be from November 1, children with a temperature on the second day of their stay are only your problems). Previously, before arrival, a request was sent specifically for heating the pool, there was no answer. , then the choice did not fall on your hotel. SHAME FOR YOUR LIES. How to advertise and sell your hotel with such an attitude towards people.
Professionally understanding the economy, I can say that the hotel has that part of the costs that can be cut, but keep the FACE of the hotel!!!
This minus for the attitude towards people!! ! We pay not to turn our vacation into a trip to the pharmacy and find out why we are people of the wrong category.
Beach:
the length is 250 meters, the entry is gradual, but rocky, the coral reef adjoins the beach, so the entry is only along the pontoon, the length is 30 m, the depth is immediately from the pontoon. The reef is quite rich.
The hotel is located in a small bay, thus protected from the wind (but from November to March, without a warm pool, you should not count on the mercy of nature)
Conclusion:
In general, the price and quality do not match yet. The hotel for Egypt is expensive, but does not stand up to the stated proposals. At the moment, the hotel is pulling out food, staff who are trying very hard and SPA (very good level), territory. Alas, but you can’t reach the expensive 5 *.
I would like the owners of the hotel to reconsider their planning.
I recommend this hotel, but not for the price policy that is now.
Translated automatically from Russian. View original
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