Pleasant hotel experience

Written: 29 july 2018
Travel time: 16 — 27 july 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 10.0
Cleanliness: 10.0
Food: 9.0
Amenities: 10.0
We rested at the hotel at the end of July 2018 together with our 13-year-old son. We arrived at the hotel by taxi, 10 dollars, 10 minutes drive. Late in the evening. The superior room was paid for, and they received it. Room in the Lily building on the first floor. The room matches the pictures on the hotel website. Everything is clean, although it is clear that the room is tired. Exit to the terrace with working air conditioners. We spent the night, in the morning we decided to change the room. We asked at the reception to a higher floor. They promised to relocate as soon as there are free rooms, since the hotel is completely full. Indeed, after a couple of days we were notified by Watsap when and where we can move. We stayed in the same building, but on the 3rd floor with a beautiful view of the pools and the sea. Regarding the location of the buildings, I can say that if at first it seemed to us that we were living in the backyard of the hotel, then after examining the territory, we came to the conclusion that the location of our building is very good. Equidistant from the sea and reception, in a quiet area, next to the Relax pool. Near the building there is a bus stop that runs around the hotel. But we moved everywhere on foot, everything is not so far away. In the room there is an iron with an ironing board, a kettle with tea bags, coffee, sugar and cream. Shower gel, soap, shampoo, hair conditioner, disposable razor, toothbrush, cap available. Slippers and bathrobes are the same)) electronic safe, with an internal socket, very convenient! Plasma TV, 7 Russian channels and the same number of Ukrainian channels. All information about the hotel on the first TV Channel
The hotel was full during our stay. Mostly local Arabs and a little Ukraine rested, very few from Russia, Kazakhstan and Europe. The Arab contingent pleased us with their upbringing, there were no very noisy large families with many children. Given the expensive price tag of the hotel, it can be assumed that the contingent of vacationers is appropriate.
The hotel has one main restaurant, the air-conditioned room is small, it is especially felt at dinner, there are a lot of people, there are few seats. We always dined on the terrace outside under a large fan. In terms of nutrition, I can say that it is very good for today's Egypt. Meat, chicken, fish are available in both lumps and minced meats. There is always a choice. Three types of soups. For lunch and dinner, delicious pasta with various additions is prepared in front of you and according to your desire. They bake pizza. For dinner, there is always a grill in 3 options, I want to note very good and different pastries. But I would like more fruit. But daily chopped apples, melons, grapes, dates, oranges. A day later, watermelons and nectarines. From 10 am throughout the hotel ice cream Drinks: packaged juices, bottled beer. There are a la carte restaurants. They work by appointment, you can sign up at the reception, or on the monitors in the lobby. We visited Greek, Italian, Thai. Restaurants with good service and interior. Everything is delicious and on the menu.

On the territory there is a snack bar near the main pool, and a bar on the beach, where Italian cuisine is served from 12. Drinks brought by waiters
The hotel has several pools, but even when the hotel is fully loaded, it makes no sense to run and take sunbeds in the morning. We could always find a couple of free sunbeds.
Sea! That's why we go)) the sea is beautiful and warm. But you won't be able to swim from the shore, snarl! Only closer to the neighboring Sultan there is a small area for children, not deep - I was knee-deep. We swam from a pontoon, it is stationary, wooden, there is always a lifeguard, those who wish are given life buoys. In the morning, they periodically offer a trial free diving lesson. We swam in our masks and filmed the fishes. But according to the "fish world" I can say that it is not rich. Behind the fish you need to go on excursions to the sea to the reefs. There are enough sun loungers on the beach, drinks are served by the waiters.
Animation is unobtrusive, which is very good! Darts before lunch. Gymnastics, water aerobics Water games. The son played with pleasure, was satisfied. The evening program went unnoticed by us. With a big time difference, and different excursions, we went to bed early. We went to Soho, there is a shuttle from the hotel every evening and free of charge, you need to book in advance. They return the same for free. We went, took pictures, looked at the fountains.
In general, the hotel left a very pleasant impression, beautiful and green Staff smiling and friendly. I did not notice any rudeness and discrimination on the basis of nationality. Everyone is polite and smiling. The guest service works perfectly, periodically conducts guest surveys, minor complaints are resolved promptly!
I definitely recommend the hotel! A hotel for a relaxing and worthy stay. Today one of the best in Sharm. When we flew back on the plane and listened to stories about other hotels, we realized that we had made the right choice!
I wish you all good, warmth and money for rest!
Translated automatically from Russian. View original