Our stay at the hotel

Written: 14 february 2019
Travel time: 1 — 10 february 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
I want to leave my review about the hotel! We flew from Anex tour, from Kharkov, everything is fine without delay! The departure was at night at 2.00, the hotel was in the morning. Settled immediately upon arrival, without waiting for 14.00, which was very nice! Settled in the building Rose ???? , deluxe room. The room is large, decent, originally there was room 3123, which is located near the Privat room (service staff room), which was very noisy and swearing in the mornings, it was from this that we woke up early in the morning and decided to move to another room! We moved to room 3120, which is a little further along the corridor in which they decided to stay! Behind the case there is a transformer, which a couple of times during the whole rest buzzed so that it was not possible to fall asleep, but not for long! Cleaned in the room every day, the bar replenished regularly! Once the tap broke, the water did not shut off, they fixed it within an hour! The food at the hotel is very decent, there is even a coffee machine! Everything that is written in previous reviews is the absolute truth, turkey meat, chicken, lamb, all kinds of Fish, lightly salted red, mackerel, etc. . , crabs, shrimp (Saturday once a week), fruits, in the morning fresh mango in glass jugs, The kitchen tries and the chef personally comes out and asks what you like or not and what you want! I was very surprised that ice cream was served without gloves, I made a remark, which was immediately responded to! There are several pools in the hotel, they clean and disinfect in the evenings! During our visit, the paths were being painted at the hotel, there was a smell of paint, but this did not bother us, since there was no smell of paint near our building! the hotel area is very beautiful, especially in the evening, when all the lights are on! the animation is weak, I liked the live music of a local singer, we went and listened several times! The beach is good, with decent sunbeds, the waiter delivers drinks (we gave tips, it was not a pity, because everyone is trying and it's nice), there are few fish, but don't forget that it's winter! Several times there were a huge number of jellyfish, it was impossible to swim! Two falcons live on the territory of the hotel, they watched how they caught fish every day, an Egyptian heron arrives every day, which walks along the shore without fear of people! YOU CAN SAY THAT THE HOLIDAY WAS A SUCCESSFUL IF NOT FOR ONE CIRCUMSTANCE!!! ! I VERY HOPE THAT THE HOTEL ADMINISTRATION WILL UNDERSTAND AND TAKE ACTION!!! 10.02. 2019 we had a late flight, we decided to pay $35 extra for the room and stay until 18.00. The suitcases were almost packed, it was very windy in the morning, but we came to the beach, there was a tide and there were a lot of broken corals and shells, because of the strong wind and tide, there were practically no one on the beach! We went to the end of the beach behind the pontoon, where it was less windy, and that's where we stayed! We were served as usual by our waiter, The mood was good, despite the wind and waves, it was possible to swim in the sea! We decided to swim and go to the room to pack our suitcases! There was not a single person on the pier! There are three of us and a lifeguard! to whom we said that we would swim and fly away !! ! There are 4 sections in my beach bag that close with snakes!!!! ! And in one section there were all the phones and AirPods headphones (in the charger), we took the masks and went swimming and doing underwater photography! The lifeguard took our bag and put it in our closet under the rescue chair! We were at the pier from 13.00 to 14.00, since there were strong waves, we did not swim far and swam near the stairs! There was not a soul on the pier! Only we and the lifeguard!!! ! after bathing we came to the room and I immediately discovered that the AirPods were missing (which were bought before the trip)!! ! Since we had a very good opinion about the hotel, it could not even occur to us that they were STOLEN !!! ! husband and son ran to the beach BUT Alas !! ! Came back with nothing! I went looking for the same! There was no time to investigate where the AirPods disappeared !!! ! I reported to the reception, but to no avail!! ! We left!! ! The sediment remained and was very unpleasant, the waiter on the beach knew that we were leaving (we just don’t think about him) and the lifeguard on the beach (who took our bag and what he did while we were swimming, we didn’t see !!! ) I I reported the loss and I hope that the hotel management will figure it out and take action !! ! I really don’t want such a wonderful hotel to spoil its reputation !! ! Personally, during my vacation I found an IPHONE 6, which was returned to the owner !! ! I am going to return to the hotel in March, I hope our AirPods will be found by this time!!! ! I recommend the hotel, but be careful, cases are different!! ! Thank you for your attention! Have a good rest and good mood!
Translated automatically from Russian. View original