Подробный отзыв Detailed review

Just want to thank the hotel staff for the excellent attitude towards tourists. Such a total friendliness of the staff was not met anywhere else. Now first. The tour was booked at the "Turlyandiya" agency in Zaporozhye, 166 Soborny Ave. , (Festivalnaya stop) 09.757 4407. Such detailed information provided by the agency staff helped a lot (we travel often). We highly recommend the agency. We flew with Azureir. Flights were made on time, no complaints, satisfied, flew this company for the first time. Upon arrival, we were met by representatives of the tour operator "Annex Tour", everything is very organized. The transfer is fast, comfortable, information-intensive. Upon arrival at the hotel we were greeted with smiles and wet towels. They offered to fill out questionnaires in the lobby, put on bracelets and sent to breakfast at about 7.30 (free of charge). They were waiting for a settlement in a room (renovated) until 11.00 (no extra charge) because they asked to accommodate two families (2 and 3 people) nearby. Settled in the "Italian" part of the hotel. Let me explain: vacationers are mostly Italians and Russian-speaking, animation and beaches are also divided, Italians on the left, everyone else on the right if you look at the sea. Pontoon on our beach. I advise corals, our countryman was "attacked" by fish, his hand was swollen, contact the insurance company (he did not touch the fish). To the sea 30 steps, to the main restaurant to climb along a winding path. There are no problems for families with children in strollers. There are almost no steps. Super friendly staff everywhere. You have to be a superbook to be negatively reacted to. Delegations headed by Guest relations and heads of all services constantly walked around the territory, who asked tourists how they rest, what questions and complaints they have. All issues were resolved within 20 minutes (checked). The food is delicious, varied, the fish is different and the meat is different every day. There were no shrimps and squids, etc. Vegetables are varied and always fresh. Fruit according to the season. Children's mini was not tracked, there were all adults. But we saw children's seats covered with a film. Alcohol, like everywhere else, is local. They drank mostly. Most importantly, no one had indigestion (talked with many). The food is all very tasty. We ate at the Indian a la carte restaurant. Highly recommend, a little spicy. The chef is just great. Special thanks to the leader and the guys of the Russian-speaking animation, which is only a month on the territory of the hotel. They organized not only children's and adult animation during the day, but also super performances in the evening. Our likes and gratitude are separate to the girls Irochka and Katyusha. We love you!!! ! We recommend the hotel to everyone from 100% to 100%. Regarding excursions, we recommend the company Sharm star, fully verified by us for several years, viber +201225219190, https://www.facebook.com/login/? next= https%3A%2F%2Fwww. facebook. com%2Fgroups%2F1437911463003023%2F, host Abdulla, with whom you can coordinate all excursions, dives, etc. The guy is multilingual, speaks Russian like you and I. If you have any questions please write. I will answer with pleasure. Most importantly, all the hotel staff are people who are determined to make our vacation the best!! !