Waiting for a miracle and a good number

Written: 4 april 2021
Travel time: 28 march — 8 april 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 5.0
Food: 4.0
Amenities: 9.0
We paid for delux, which is $500 more expensive than a standard room and, judging by the photo from the Tui tour operator, is more modern.
And they got a terrible number, shabby, broken, with stains, of unknown origin and ancient repairs.
The representative of Tui, the unreal boor Mohammed, and the boys at the reception did not react in any way. At least somehow Katya got into position and helped to change the number to a standard one.
Naturally, no one plans to return the difference, bonuses from the hotel are also not provided, customer focus is at zero.
Translated automatically from Russian. View original