hard four

Written: 2 november 2014
Travel time: 26 october — 2 november 2014
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 7.0
Cleanliness: 7.0
Food: 9.0
Amenities: 7.0
Traveled from 2610 to 02112014
Group of 10 people - 7 adults and 3 children
From the pleasant, upon arrival we immediately upgraded our 4 standard rooms for 2 FAMILY suit rooms, each with an area of ​ ​.160 m2, for 2 bedrooms, 2 bathrooms, 4 balconies, 3 TVs for FREE (without cuts in the passport)
Good, as for Egypt, even excellent food (a varied table, normally cooked meat and seafood, without seasonings and not rubber), the presence of a Diet corner and Kids zone
4 large, I would even say, 1 HUGE and 3 large pools, including 1 heated (there were a couple of days when it was relevant))) There were no problems with the location on the pools or on the beach, tapchans could always be found. By the way, sun loungers with normal mattresses, in cotton mattress toppers (you won’t stick to them)
Of the GENERAL EGYPTIAN minuses, also inherent in the hotel
STAFF - lazy, not always well-trained and trouble-free, intrusive, and sloppy (junior staff)

For 7 days there was a day when neither our friends nor our rooms were cleaned
Bed-robes-slippers HAVE NOT BEEN CHANGED even once, I had to quarrel about this
A la carte restaurants, their 2 fish and Italian
We started with fish and regretted it . . half-and-half, located in the middle of nowhere, near the kitchen - no taste, no smell, staff - no speed of service, no attention... were disappointed and upset. We ate at the main restaurant
The Italian-restaurant is the complete opposite. Located near the stage, that is, you could watch the evening show. Excellent, REALLY EUROPEAN cuisine, the most well-trained of the previously met staff, who runs around you all evening, not leaving for a minute. Rehabilitated for fish ala disappointment card
From entertainment-spa-massage (they weren’t, we don’t know, but it’s clean, it smells good, the linen is clean. The staff is friendly)
Animation, well . . such . . at the level of school amateur performances, but it would not be worth waiting for something extraordinary from animation in Egypt in principle
For children, we had 3 people on the trip - 6.7, 8 years
Kids club, thanks to the animator LILA, a wonderful girl, she finds a common language with children of all ages instantly, ours even asked to spend the night with her. Children's mini-disco daily, as usual... Aram-zam-zam)))
Children's area in the restaurant with a children's menu (as for the smallest, not acceptable) - free-cutlets-chicken . . no milk, no baby food in jars, no hypoallergenic children's juices.
Rocky beach, ONLY IN SLIPPERS
Not deep, with its own coral reef, pantone, from which fish are regularly fed, so the flora and fauna is diverse, diving club and parasailing
But due to the location of the hotel, you can’t swim in the first half of the day from Pantone, a red flag, the sea is ALWAYS restless, a big wave and a strong current
after 14-00-yellow flag, you can swim, BUT after 14-00 the tide begins, so there is almost no water left near the shore (not at the Panton), so only . . wander through the pebbles up to the ankle

FROM sharply negative, which should be paid attention to management
Tiles on the pools... something needs to be decided with it. It's not that slippery - it's just an ice arena . . at all pools, it doesn't matter if you wear shoes or not...
With us, a woman suffered very badly, hit her head on the side, one of our children also kissed the crown, a bump-with-fist, moreover, that the girl walked at a step and just slipped out of the blue
In general, I would not compare Hyatt or RIXOS, but Savoy, Sheraton - plus or minus on
the same level.
A normal hotel, not a party one, but for young families, families with children, single tourists, you can and should... buy a helmet for the pool, slippers for the beach, do not visit the fish a la carte and you will be happy !!
Have a nice holiday! !
Translated automatically from Russian. View original