Отель неплохой, сервис плохой Good hotel, bad service

Vacationing with mom in March! The territory is compact, small, the rooms are decent, all deployed on the territory (cleaning is standard Egyptian). The pools are wildly cold in March, what is heated is a paddling pool! I was surprised that there is no toilet at more than one pool, well, you yourself understand, there is a bar on the pool - drunken parents and a bunch of children, but there is no toilet nearby... no one goes to the lobby, it's a puddle of urine... sun loungers by this pool not enough, if you do not have time to take a place, look for other points of rest. For food, normal / good, theme nights, and everything else according to the standard (just beg for food, queues, the staff does not understand you, etc. ), for seafood - crabs and shrimp flashed in themed evenings.
As for the service, I liked only the reception, and three waiters in the sea cafe, fish a la carte, everything... The guys from the bar on the heated pool, constantly cursed loudly among themselves, you won’t interrogate anything, you won’t wait for anyone, two people for such there are very few tourists! It’s not very pleasant to watch this, on the beach the waiters approach more to those who are at the stairs, and to noisy companies! When we reached the end of the beach, the guys took orders from everyone... in general... I waited 40 minutes for the sprite! Having freaked out, she herself went for water, so they still neighed from me !! ! In general, a boorish and disregarding attitude, and the dollar did not help, there was an unpleasant aftertaste from the rest (there were expectations from the service, since everyone praised it in the reviews, but I got the reverse side), the same picture with the waiters in the lobby, they fit to people selectively! In general, the service is notably lame, *zero for mass - three for the track*. . .
In general, then we had to run after the staff ourselves, so that they would at least pour a drink, since they are only busy issuing drinks to the waiters who give drinks to the elite, but not to everyone... Animation does not interest us, but there was something in the background, but after 22 -23 nothing to do. Wi-fi, which is inexplicable, it is generally paid, then free, that is, then not. Reef - normal, classic, there are lagoons for swimming near the Nubians, there are ebbs and flows