dangerously tivoli

Written: 3 june 2018
Travel time: 18 — 28 may 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 3.0
Tivoli.
Recently, my friends and I went to Egypt for a ten-day vacation. Vouchers were bought through the tour operator Anekstur, ended up in the Tivoli Hotel. The meaning of rest turned out to be in the word hit. I bought an all-inclusive package with a separate room for one person.
For this hotel, I would suggest hanging the following slogan over the entrance to the administrative building: "Who is not afraid of difficulties and is ready to overcome them every day of rest - WELCOME in Tivoli. "

We arrived on time, an excellent plane from Germany flying through Kyiv, nothing foreshadowed trouble. 5 couples were registered at the reception, the administrator did not speak English, Russian well, so the check-in process was delayed. It was lunch time, so we decided to have lunch, surprised by the small dining room itself and the proposed menu. Noteworthy is the complete lack of air conditioning at the reception and in the dining room. After dinner, I wanted to first see the proposed room, there was a misunderstanding with the administrator. After an altercation, they agreed and showed a room with a view of the current construction site. Asked to see other options, they were even worse. I decided to stay in the first offered room, the only thing was that I asked to change the bed linen, which looked like dirty. The janitor resisted, but after receiving the chocolate bar, he replaced the linen. For ten days, the linen was changed once, and then after a persistent request.
The hotel is located on the third line from the sea. The hotel has 120 rooms, of which no more than 60 rooms are occupied. The hotel is very small (400x400 sq. m), in the center of the hotel there is a small pool with a bar, the only one in the entire hotel. There is a constant tension in the bar, you have to constantly wait for the order, moreover, with tips, and without them. The menu in the dining room caused particular discomfort, the food was not tasty. The dishes were not washed well. On the 4th day, 8 people were poisoned. Surprising in the all-inclusive system, the absence of coolers in the buildings, the only cooler in the dining room is guarded by the waiter and does not allow you to take out water from the dining room, you can only take a glass of water. For hot drinks, tea and coffee, during lunch and dinner, you need to go to the pool bar.
Since the hotel is located on the third line from the sea, there is a transfer to the beach twice a day, 9:30 am and 2:30 pm immediately after a meal, which is extremely uncomfortable. The beach is public, they bring people from 3 hotels. If they bring a lot of tourists, there may not be enough sunbeds, especially in the morning. The bar on the beach for tourists from the Tivoli hotel is paid, even water. There are no changing rooms and a dirty toilet on the beach. You can walk to the beach, the distance is not close in time (30-40 minutes), a taxi is $ 1.
A separate topic is the dominance of mosquitoes (mosquitoes) in the rooms and on the street in the evening. For ten days only once poisoned mosquitoes. Mosquitoes had full exclusive, despite the fact that he took with him all the protective equipment. I note that friends could not stand the exclusivity and moved to another hotel (Elmerkato), paying a significant amount of money.
Summing up the above, it can be argued that the all-inclusive system for three (two)-star hotels is cheating vacationers. The tour operator is responsible for this fraud.
Translated automatically from Russian. View original