Отдыхали в этом отеле первый и последний раз Stayed at this hotel for the first and last time.

The hotel consists of several buildings. When buying a tour to this hotel, specify which one you will live in. We faced deception from the Versa company. We fly very often, we encountered such services of a tour operator for the first time.

The hotel consists of several buildings. When buying a tour to this hotel, specify which one you will live in. We faced a scam from the Versa company. We fly very often, we encountered such services of a tour operator for the first time.

We arrived at 6 am, we were informed on the bus that they would check us in only at 12 noon, as a result, we received the keys only at 2 pm (Although, in the morning there were a lot of people leaving and any self-respecting hotel can clean the room and provide it to newcomers. On In our practice, the tour operator usually offers to pay extra when buying a tour (another day - for convenience), or he himself agrees on an early check in. Nothing like this has been reported from the Versa company.

Then we got the keys (we were settled in the Nubia building, which is located two blocks from the main territory of the hotel. The building itself consists of one building standing in the middle of abandoned premises inhabited by blacks - illegal immigrants, there is solid dirt around. There was no reception desk in this building, as well as any service personnel, the entrance was carried out with a plastic card. The room was provided on the first floor without a balcony, three beds stood close to each other, while the distance from the wall did not exceed 50 cm. The bathroom was one by two meters, at the same time it contained a toilet, a sink and a shower that poured onto the floor. The air conditioner did not work, there was a smell of mold and audibility with neighboring rooms was as if there were no walls.

From the hotel administration, I learned that my tour operator with which I had an agreement, i. e.
Travel company "Versa" booked exactly this room in the Nubia building. I contacted the meeting party with the Adramar company, to which I was given an answer that nothing depends on them and all claims for accommodation must be made to the company with which the contract for the sale of the tourist product was concluded (i. e. , the Versa company ). I was also informed that the buildings located outside the territory of the hotel, i. e. Nubia, Sahara and Gobi are sold at a significantly lower price than the buildings located on the territory of this hotel. We were offered to pay extra for relocation and further comfortable accommodation in a building located already on the territory of the hotel itself. The amenities supplement was 10 euros per person per night, the child was free. As a result, I made a payment of 160 euros for the next eight nights in a habitable room of this hotel in the Havana building.
In general, the vacation was ruined thanks to the operator (

The hotel itself is an ordinary trio. It is located in a built-up area, there are only cheap hotels and hostels around, where constantly drunk German teenagers live, blacks are illegal immigrants right there in the basements. There are 5 pools on the territory, but they are very small in size, they are designed for a maximum of 10 people each, depending on the number of people - in the evening a muddy and unpleasant film appears there ((((Far enough from the sea (10 minutes on foot), but to a normal good beach and entrance in the sea for another 10 minutes, as a result, 20 minutes in the heat there and then back (

The hotel is not worth the money for which it is sold! ! ! ! ! Absolutely economy class (((((((On arrival, they made a claim to the company "Versa", to which there is still no answer or greetings (