This is our fourth time staying at the Miarosa Hotel. Before this year, the hotel was under different ownership, and our stays were always a pleasant one: varied and delicious food, excellent management, and attentive staff. Unfortunately, after the change of ownership this year, the situation has changed dramatically.
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This is our fourth time staying at the Miarosa Hotel. Before this year, the hotel was under different ownership, and our stays were always a pleasant one: varied and delicious food, excellent management, and attentive staff.
Unfortunately, after the change of ownership this year, the situation has changed dramatically. The food has become very meager and monotonous. Even the simplest dishes and appetizers that were previously available to guests, such as French fries, ketchup, and onion rings, are missing. The meat dishes offered are mostly fatty lamb and overdried, sometimes burnt chicken. The dessert selection has also been significantly reduced.
The restaurant and bar hours have become less convenient for guests. For example, lunch is now only served from 1:00 PM to 2:00 PM. The beach bar, which used to open at 11:00 AM, now only opens at 12:00 PM, and there is virtually no food available on the beach.
It's a shame to see such changes at a hotel we loved and enjoyed returning to for many years. We hope management will pay attention to the numerous comments from guests and take measures to improve the quality of their stay.
I'd like to especially highlight the hotel management's work. The response to any comments or legitimate complaints from guests is extremely strange and unconstructive—instead of resolving the issues, they simply suggest moving to another hotel. This approach is completely inconsistent with the level of service expected from a hotel of this category.
The cleaning staff's performance is also surprising. The room wasn't cleaned at all, or was done poorly, and the floors weren't mopped at all. Cosmetics were stolen from the room.
Unfortunately, after the change of ownership this year, the situation has changed dramatically. The food has become very meager and monotonous. Even the simplest dishes and appetizers that were previously available to guests, such as French fries, ketchup, and onion rings, are missing. The meat dishes offered are mostly fatty lamb and overdried, sometimes burnt chicken. The dessert selection has also been significantly reduced.
The restaurant and bar hours have become less convenient for guests. For example, lunch is now only served from 1:00 PM to 2:00 PM. The beach bar, which used to open at 11:00 AM, now only opens at 12:00 PM, and there is virtually no food available on the beach.
It's a shame to see such changes at a hotel we loved and enjoyed returning to for many years. We hope management will pay attention to the numerous comments from guests and take measures to improve the quality of their stay.
I'd like to especially highlight the hotel management's work. The response to any comments or legitimate complaints from guests is extremely strange and unconstructive—instead of resolving the issues, they simply suggest moving to another hotel. This approach is completely inconsistent with the level of service expected from a hotel of this category.
The cleaning staff's performance is also surprising. The room wasn't cleaned at all, or was done poorly, and the floors weren't mopped at all. Cosmetics were stolen from the room.
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1. The price is 780 bucks (32000 UAH) for 2 adults on the ultra all v. , Standard with views of the forest, flying Antalya Chisinau and vice versa with a transfer to the hotel and vice versa. The beginning of the season pleased the price. Some for 10 nights and cheaper were caught (31000 UAH). The flight of the night and 30th, and 08.
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1. The price is 780 bucks (32000 UAH) for 2 adults on the ultra all v. , Standard with views of the forest, flying Antalya Chisinau and vice versa with a transfer to the hotel and vice versa. The beginning of the season pleased the price. Some for 10 nights and cheaper were caught (31000 UAH). The flight of the night and 30th, and 08.05.
2. Flight 2 hours, transfer to the hotel 2 hours, as a result at the hotel somewhere at 06-00. Bracelets were given immediately. The settlement had to wait until 10-00. Some (12 people came to us) tried to agree, but no. We went to explore the territory (purely green), the beach (underground transition under the highway, identical to Naama Bay Bay, small sand and gold - a fairy tale), the location of the buildings (a is the whole party, feeding, spa, massage, towels, store (you can buy everything that we forgot and pronunciations, too). The case is with their pools with the hills, amphitheater and around and around The greens of the territory is comfortable for the territory.
3.
We went to the restaurant to have breakfast (they knew that it was not supposed, but no one had expelled, they also ate dinner and dinner after a check-out). A lot of cuts, cheese, sausages, butter-linen, vegetable slices, greens, dry breakfast, soup, baking, amleto-rayeno on the street, pancakes. Tea is brewed in teapots, coffee machines for all meals. The food was also amazing, but such falls occurred that the shoulders of the wings, an eager mackerel, were fried on the grill, and from a honeycomb from a turkey he carried boiled boiled borsch. The ultra was expressed in a large amount of food, but the quality was sometimes limp. Fox in the bar at the Basin of the Corps A to everyone went to everyone. In the bars, young smiling and not yet dedicated bartenders. Local alcohol poured with a river. The bar at the basin of the case A pours around the clock. The people were happy.
4. The number went to 2610 - this is the case B (2), the sixth floor (6) - but the numbering of the floors of Aglitskaya - in the elevator, click 5.
10 -Nomer for the forest -park and a slightly lateral view of the sea. There is no canopy on the balcony, the rain was completely poured. In total, on the floor like 18 rooms - two on the pool, 2 on a pure forest, the rest have a side view of Moro. It’s good that they settled in this building. Corps A is still that fun, listen to the noise of the highway around the clock.
5. The beach is the reflection of the soul and body. Topchanov is enough - near the bar is mesh, then to the sea plastic + dermantine mattresses. The umbrellas are small, but the shadow gave enough, during our rest, t of the air above 27 did not rise. Of course, it will be not enough in the frying. In a bar on the beach at dinner, hamburger, with 10-00 beer, sprites, coffee machine, water packaged in all refrigerators in all bars and restaurant.
6. Animators are trying, entertaining. Guys and girls from Kazakhstan. Volleyball, Boch. Young people played constantly. The sunbeds next to the volleyball court flew.
7. The rooms are clean, white, light.
The plumbing worked properly. But shortcomings like the lack of hooks for towels, a watering can leak, a balcony door with a slit - they just took a picture on the phone, went to the reception showed, left to rest and, about a miracle - it was eliminated. True, Kryuchkov did not wait. The towels were hung on chairs.
8. The eldest at the reception is very greedy for money. In the folder of information about the time of transfer from the hotel, a sheet with a tariff is glued - 10 bucks for every hour after a check -out. We approached Comesh to the elder to agree later to release the number. The question followed: “How much does Tiba have? ” They offered 30. He puffed and betrayed: “60 euros. Come on. ” For this money, you can rent a number for a day, but we need 8 hours. They collected luggage, at 12-00 they stuffed it into the luggage room, and they themselves were on the beach. We dined, dinner, shower on the beach, and there were also changed.
Personnel of varying degrees of cloak, but mostly loyal and polite.
Conclusion: we rested normally with our money.
But now the price tags are 2 times higher. This hotel is not worth it!
2. Flight 2 hours, transfer to the hotel 2 hours, as a result at the hotel somewhere at 06-00. Bracelets were given immediately. The settlement had to wait until 10-00. Some (12 people came to us) tried to agree, but no. We went to explore the territory (purely green), the beach (underground transition under the highway, identical to Naama Bay Bay, small sand and gold - a fairy tale), the location of the buildings (a is the whole party, feeding, spa, massage, towels, store (you can buy everything that we forgot and pronunciations, too). The case is with their pools with the hills, amphitheater and around and around The greens of the territory is comfortable for the territory.
3.
We went to the restaurant to have breakfast (they knew that it was not supposed, but no one had expelled, they also ate dinner and dinner after a check-out). A lot of cuts, cheese, sausages, butter-linen, vegetable slices, greens, dry breakfast, soup, baking, amleto-rayeno on the street, pancakes. Tea is brewed in teapots, coffee machines for all meals. The food was also amazing, but such falls occurred that the shoulders of the wings, an eager mackerel, were fried on the grill, and from a honeycomb from a turkey he carried boiled boiled borsch. The ultra was expressed in a large amount of food, but the quality was sometimes limp. Fox in the bar at the Basin of the Corps A to everyone went to everyone. In the bars, young smiling and not yet dedicated bartenders. Local alcohol poured with a river. The bar at the basin of the case A pours around the clock. The people were happy.
4. The number went to 2610 - this is the case B (2), the sixth floor (6) - but the numbering of the floors of Aglitskaya - in the elevator, click 5.
10 -Nomer for the forest -park and a slightly lateral view of the sea. There is no canopy on the balcony, the rain was completely poured. In total, on the floor like 18 rooms - two on the pool, 2 on a pure forest, the rest have a side view of Moro. It’s good that they settled in this building. Corps A is still that fun, listen to the noise of the highway around the clock.
5. The beach is the reflection of the soul and body. Topchanov is enough - near the bar is mesh, then to the sea plastic + dermantine mattresses. The umbrellas are small, but the shadow gave enough, during our rest, t of the air above 27 did not rise. Of course, it will be not enough in the frying. In a bar on the beach at dinner, hamburger, with 10-00 beer, sprites, coffee machine, water packaged in all refrigerators in all bars and restaurant.
6. Animators are trying, entertaining. Guys and girls from Kazakhstan. Volleyball, Boch. Young people played constantly. The sunbeds next to the volleyball court flew.
7. The rooms are clean, white, light.
The plumbing worked properly. But shortcomings like the lack of hooks for towels, a watering can leak, a balcony door with a slit - they just took a picture on the phone, went to the reception showed, left to rest and, about a miracle - it was eliminated. True, Kryuchkov did not wait. The towels were hung on chairs.
8. The eldest at the reception is very greedy for money. In the folder of information about the time of transfer from the hotel, a sheet with a tariff is glued - 10 bucks for every hour after a check -out. We approached Comesh to the elder to agree later to release the number. The question followed: “How much does Tiba have? ” They offered 30. He puffed and betrayed: “60 euros. Come on. ” For this money, you can rent a number for a day, but we need 8 hours. They collected luggage, at 12-00 they stuffed it into the luggage room, and they themselves were on the beach. We dined, dinner, shower on the beach, and there were also changed.
Personnel of varying degrees of cloak, but mostly loyal and polite.
Conclusion: we rested normally with our money.
But now the price tags are 2 times higher. This hotel is not worth it!
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Very dirty hotel, rooms, old, we checked in at 23.00, we were given a room on the 5th floor, to say that I was in shock, to say nothing, the bed was dirty, in the bathroom, there was simply no soap, I'm not talking about what should be in 5 stars, the room stinks a lot, some kind of carbon monoxide, a balcony with access to the road, all night Cars fly, it’s impossible to sleep, there is no variety of food, the restaurant is dirty, you can’t find coffee in the morning, the only thing they have on 10, this is the sea and the beach itself, the sandy shore and the clear sea, but this is not the merit of the hotel, it is practically not removed on the pochu itself, a bunch of gobies from cigarettes, if you go to lie down in the shade, you will have to get up at 7 in the morning and run to the sea to grab an umbrella, because their straw mushrooms are not a spa, they themselves from the sun in general, but 15 simple umbrellas, huge ones walk on the beach.
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Very dirty hotel, rooms, old, we checked in at 23.00, we were given a room on the 5th floor, to say that I was in shock, to say nothing, the bed was dirty, in the bathroom, there was simply no soap, I'm not talking about what should be in 5 stars, the room stinks a lot, some kind of carbon monoxide, a balcony with access to the road, all night Cars fly, it’s impossible to sleep, there is no variety of food, the restaurant is dirty, you can’t find coffee in the morning, the only thing they have on 10, this is the sea and the beach itself, the sandy shore and the clear sea, but this is not the merit of the hotel, it is practically not removed on the pochu itself, a bunch of gobies from cigarettes, if you go to lie down in the shade, you will have to get up at 7 in the morning and run to the sea to grab an umbrella, because their straw mushrooms are not a spa, they themselves from the sun in general, but 15 simple umbrellas, huge ones walk on the beach.
Dogs thus spoil the rest very much, the beach bag was missing in the room, in which there was a small amount of money, nothing was returned to us, as we didn’t get it, we just hung a do not disturb sign, thus we spent the remaining days without cleaning, so that. There were no more nuances, tourists cut the bread themselves in the kitchen, everyone comes up and takes the bread with their hands ...in general, if you want to spoil your mood on vacation, fly to Miarosa, every day people who came made a scandal and shouted, demanded a manager ...saw how a woman simply sheds tears from what is happening to him . .
Dogs thus spoil the rest very much, the beach bag was missing in the room, in which there was a small amount of money, nothing was returned to us, as we didn’t get it, we just hung a do not disturb sign, thus we spent the remaining days without cleaning, so that. There were no more nuances, tourists cut the bread themselves in the kitchen, everyone comes up and takes the bread with their hands ...in general, if you want to spoil your mood on vacation, fly to Miarosa, every day people who came made a scandal and shouted, demanded a manager ...saw how a woman simply sheds tears from what is happening to him . .
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• 7
I really liked the hotel, we rested with my son, the beach is clean, every day they remove garbage, arrange sunbeds, smooth the sand, the entry into the sea is smooth, ideal for children. The food is varied, the staff is friendly, the towel is free, the safe is free, excellent wi fi, catches throughout the hotel and on the beach! Beach bar - beer, coffee, water, soft drinks until 18.
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I really liked the hotel, we rested with my son, the beach is clean, every day they remove garbage, arrange sunbeds, smooth the sand, the entry into the sea is smooth, ideal for children.
The food is varied, the staff is friendly, the towel is free, the safe is free, excellent wi fi, catches throughout the hotel and on the beach!
Beach bar - beer, coffee, water, soft drinks until 18.00
French fries, burgers, vegetables, fruits until 16.00
On the territory of the hotel there is a pool bar, a restaurant, a lobby bar (round the clock).
Delicious ice cream is served from 14.00 to 15.00.
There is a Spa (extra charge) and a gym, a shop where you can buy souvenirs and everything you need, quite reasonable prices. There is animation, every evening in the amphitheater there is a children's disco, performances, then an adult disco until 12.30.
Two pools, one with slides - we didn’t even swim there, because the sea was amazingly clean and warm!
The room is clean, bright, TV, refrigerator, air conditioning, plumbing - everything works fine, we lived in the first building overlooking the forest and the sea on the 5th floor.
What bothered me was the noise from the road, from the disco, the narrow coastline of the beach, at 7.30 in the morning you go to take a place on the beach - 5 rows of sunbeds are already occupied, but I think these are trifles. In general, I liked everything very much! We were very pleased with our vacation! The main thing is a positive attitude! Have a great vacation everyone! )))
The food is varied, the staff is friendly, the towel is free, the safe is free, excellent wi fi, catches throughout the hotel and on the beach!
Beach bar - beer, coffee, water, soft drinks until 18.00
French fries, burgers, vegetables, fruits until 16.00
On the territory of the hotel there is a pool bar, a restaurant, a lobby bar (round the clock).
Delicious ice cream is served from 14.00 to 15.00.
There is a Spa (extra charge) and a gym, a shop where you can buy souvenirs and everything you need, quite reasonable prices. There is animation, every evening in the amphitheater there is a children's disco, performances, then an adult disco until 12.30.
Two pools, one with slides - we didn’t even swim there, because the sea was amazingly clean and warm!
The room is clean, bright, TV, refrigerator, air conditioning, plumbing - everything works fine, we lived in the first building overlooking the forest and the sea on the 5th floor.
What bothered me was the noise from the road, from the disco, the narrow coastline of the beach, at 7.30 in the morning you go to take a place on the beach - 5 rows of sunbeds are already occupied, but I think these are trifles. In general, I liked everything very much! We were very pleased with our vacation! The main thing is a positive attitude! Have a great vacation everyone! )))
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• 5
We drove here through Tui. When we arrived, we settled in taking $ 20, given that the hotel was half empty. As a result, we changed the room, since the room was on the 6th floor, the air conditioner did not work, it was dirty in the room, there was a frank hole in the ceiling where the air conditioner was.
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We drove here through Tui. When we arrived, we settled in taking $ 20, given that the hotel was half empty. As a result, we changed the room, since the room was on the 6th floor, the air conditioner did not work, it was dirty in the room, there was a frank hole in the ceiling where the air conditioner was. Moved to the 2nd floor here is better but....There is a fungus in the bathroom, the shower head is broken. But these are all trifles. After 2 days, people began to arrive. The restaurant can't cope, the queues are long. It takes you an hour to eat. Half of what is stated on the tui website does not work (food on the beach, a bar with 4 types of beer, a la carte restaurant). There are not enough sunbeds on the beach. 90% of the hotel's tourists are locals. On the beach, the bartender washes glasses with a bare hand under a tap. Room cleaning is terrible. They just sweep. The floors are not washed at all.
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• 10
The rating of 3.9 is the real rating of the hotel. 5 stars does not pull, even after the repair. The hotel is just teeming with the Russian world, 90 percent of the Russian Federation, it's very annoying. The hotel is located near the main road with very high traffic, the main recreation area, swimming pool, restaurant and bar 10 meters from the road in 4 lanes.
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The rating of 3.9 is the real rating of the hotel. 5 stars does not pull, even after the repair.
The hotel is just teeming with the Russian world, 90 percent of the Russian Federation, it's very annoying.
The hotel is located near the main road with very high traffic, the main recreation area, swimming pool, restaurant and bar 10 meters from the road in 4 lanes. Accordingly, the noise and burning is always even at night. The area is not big.
Rooms are in good condition after renovation. But the corridors, especially the carpet, will tell you about a lot of things that have been passed, repairs have not reached them. Room cleaning is mediocre.
Food, the usual format for a hotel is 4 stars, for the last three days fruits have disappeared, only pears and apples remain. But it's ultra. And zakordonny alcohol is constantly absent. It's lucky if something is available.
The contingent of the hotel, a la Gelendzhik, since Ruska Nama is peaceful. Animation accordingly. But they are present, they are trying. Again, contingent.
The beach is across the road, you need to go through an underpass, which is constantly poured by a conscientious Turk with water, thereby spreading dirt.
The sea and the coastline are very decent, nature has tried. Small pisochek, the sea is clean warm, the entrance is smooth, very convenient for children. But do not rush to rejoice, for this hotel they have allocated 25 meters of coastline and a depth of up to 40 meters. It is in this area that a very cramped beach is located. There are not enough sun loungers, you have to fight for a place under the sun. There is a stall on the beach, which is kept as a bar.
The staff didn’t upset anything, I’ll say they tried, it’s not easy for them in these quarantine times, they are wearing masks all the way.
Summing up, I will say one thing, the hotel is overrated, a lot of compromises.
Suitable for a family, not demanding tourist. But it's not five stars.
The hotel is just teeming with the Russian world, 90 percent of the Russian Federation, it's very annoying.
The hotel is located near the main road with very high traffic, the main recreation area, swimming pool, restaurant and bar 10 meters from the road in 4 lanes. Accordingly, the noise and burning is always even at night. The area is not big.
Rooms are in good condition after renovation. But the corridors, especially the carpet, will tell you about a lot of things that have been passed, repairs have not reached them. Room cleaning is mediocre.
Food, the usual format for a hotel is 4 stars, for the last three days fruits have disappeared, only pears and apples remain. But it's ultra. And zakordonny alcohol is constantly absent. It's lucky if something is available.
The contingent of the hotel, a la Gelendzhik, since Ruska Nama is peaceful. Animation accordingly. But they are present, they are trying. Again, contingent.
The beach is across the road, you need to go through an underpass, which is constantly poured by a conscientious Turk with water, thereby spreading dirt.
The sea and the coastline are very decent, nature has tried. Small pisochek, the sea is clean warm, the entrance is smooth, very convenient for children. But do not rush to rejoice, for this hotel they have allocated 25 meters of coastline and a depth of up to 40 meters. It is in this area that a very cramped beach is located. There are not enough sun loungers, you have to fight for a place under the sun. There is a stall on the beach, which is kept as a bar.
The staff didn’t upset anything, I’ll say they tried, it’s not easy for them in these quarantine times, they are wearing masks all the way.
Summing up, I will say one thing, the hotel is overrated, a lot of compromises.
Suitable for a family, not demanding tourist. But it's not five stars.
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• 15
The hotel is 100% full. 98% of vacationers from Russia (very crowded and uncomfortable). for breakfast the same every day. Huge queues for coffee and tea. For lunch there are meat dishes and fish (not very tasty). There is a choice of greens, grilled fish and chicken are prepared for dinner. Chicken is always delicious.
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The hotel is 100% full. 98% of vacationers from Russia (very crowded and uncomfortable).
for breakfast the same every day. Huge queues for coffee and tea. For lunch there are meat dishes and fish (not very tasty). There is a choice of greens, grilled fish and chicken are prepared for dinner. Chicken is always delicious. From vegetables there is always a watermelon. Melon. Peach. Grapes, plums. Watermelon and melon are not sweet for some reason. I do not get much pleasure from cooked food at the hotel. Some sweets are delicious. There is always a lack of free tables for breakfast or dinner ...
Beach: sunbeds are not enough! ! ! ! ! At 7 am they are all busy, but there are no people. The sea is clean and warm. There is always water, beer and snacks on the beach.
Room: the room is decent, small, after cosmetic repairs. The room has bathrobes and slippers. Replenish water daily. Cleaning so-so. Nobody wipes the dust. Garbage is taken out, I don't notice anything else. The hotel level does not match 5 stars ...3+ or 4 ...
We regret that you bought the tour here on the recommendation of a travel agent. For this money you can choose a hotel of the highest level. Many people are not happy with this hotel. Rating 3.9 is quite true.
for breakfast the same every day. Huge queues for coffee and tea. For lunch there are meat dishes and fish (not very tasty). There is a choice of greens, grilled fish and chicken are prepared for dinner. Chicken is always delicious. From vegetables there is always a watermelon. Melon. Peach. Grapes, plums. Watermelon and melon are not sweet for some reason. I do not get much pleasure from cooked food at the hotel. Some sweets are delicious. There is always a lack of free tables for breakfast or dinner ...
Beach: sunbeds are not enough! ! ! ! ! At 7 am they are all busy, but there are no people. The sea is clean and warm. There is always water, beer and snacks on the beach.
Room: the room is decent, small, after cosmetic repairs. The room has bathrobes and slippers. Replenish water daily. Cleaning so-so. Nobody wipes the dust. Garbage is taken out, I don't notice anything else. The hotel level does not match 5 stars ...3+ or 4 ...
We regret that you bought the tour here on the recommendation of a travel agent. For this money you can choose a hotel of the highest level. Many people are not happy with this hotel. Rating 3.9 is quite true.
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• 12
The hotel was recommended by tour operator TUI. 1. The food is disgusting, there is a lot of food but there is nothing to eat. Either peppered or tasteless. The bartenders have menus, many of them do not know how to cook cocktails, and they cook poorly. 2. The beach is good, sand, the sea is warm. But the beach is small.
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The hotel was recommended by tour operator TUI.
1. The food is disgusting, there is a lot of food but there is nothing to eat. Either peppered or tasteless. The bartenders have menus, many of them do not know how to cook cocktails, and they cook poorly.
2. The beach is good, sand, the sea is warm. But the beach is small. Nearby, a mountain river flows into the sea, so it can be cool for children to swim.
3. The room was cleaned every day. But sometimes it's even too good. They removed the children's silver chain with a cross and a small toy (maybe of course they forgot, but before leaving the room was empty, everything was checked).
4. The staff at the SPA where they take beach towels for the first 2 days imposed on the hamam for money. Massage $20 per person. Forgetting to tell you that you can go for free. To be honest, I didn't even want to go there.
5. No one said anything about the hotel, about what is possible and what is impossible. The only thing they said is that you can buy a tour.
6. Flat cakes that grandma makes on the beach are not always tasty. And they are not worth standing in line for them.
7. Juices from vending machines are just yuppies.
8. In the kids club, the houses are closed.
9. Of the three slides, 2 work, the 3rd is closed for security reasons.
From the pros:
1. Adam in the kids club is attentive, plays well with the kids, and is just a nice person.
2. Clean warm sea.
3. There are adequate people at the reception.
In general, the hotel does not deserve 5 stars at all. I don't know who gave them to them.
1. The food is disgusting, there is a lot of food but there is nothing to eat. Either peppered or tasteless. The bartenders have menus, many of them do not know how to cook cocktails, and they cook poorly.
2. The beach is good, sand, the sea is warm. But the beach is small. Nearby, a mountain river flows into the sea, so it can be cool for children to swim.
3. The room was cleaned every day. But sometimes it's even too good. They removed the children's silver chain with a cross and a small toy (maybe of course they forgot, but before leaving the room was empty, everything was checked).
4. The staff at the SPA where they take beach towels for the first 2 days imposed on the hamam for money. Massage $20 per person. Forgetting to tell you that you can go for free. To be honest, I didn't even want to go there.
5. No one said anything about the hotel, about what is possible and what is impossible. The only thing they said is that you can buy a tour.
6. Flat cakes that grandma makes on the beach are not always tasty. And they are not worth standing in line for them.
7. Juices from vending machines are just yuppies.
8. In the kids club, the houses are closed.
9. Of the three slides, 2 work, the 3rd is closed for security reasons.
From the pros:
1. Adam in the kids club is attentive, plays well with the kids, and is just a nice person.
2. Clean warm sea.
3. There are adequate people at the reception.
In general, the hotel does not deserve 5 stars at all. I don't know who gave them to them.
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• 9
If you live in the North and summer is one week of the year. If you are cold all the time, then this hotel is for you! As this hotel does not have air conditioning. And this is in 40-degree heat and 100% humidity. But there are pluses, you don’t have to spend money on a hammam, because after 12.00 and until 19.
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If you live in the North and summer is one week of the year. If you are cold all the time, then this hotel is for you! As this hotel does not have air conditioning. And this is in 40-degree heat and 100% humidity. But there are pluses, you don’t have to spend money on a hammam, because after 12.00 and until 19.00 you will have a hammam in your room. There is one small elevator in the building with 100 rooms and it is used by both guests and attendants (they carry linen and water for mini-bars in trolleys), so it is unrealistic to wait for it. On the beach, instead of awnings from the sun, as in normal hotels, there are old holey straw umbrellas that do not hide from the sun. The hotel staff is very polite and calm, when you tell them about problems, they smile sweetly, nod their heads, say that everything will be fixed, but they do nothing. All in all, a completely ruined holiday. On this hotel I put 4 black, bold crosses. At Tui, too. Don't spoil your vacation. Do not visit this hotel under any circumstances!! !
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• 11
Bought discount tickets. At full cost, I would be upset at all, but I feel sorry for this money for such a "service". The hotel pulls on 3 stars and that's too much. We arrived in the evening, after 21:00, settled in another room, because ours was busy. The air conditioners don't work. Stuffiness. The view of the sea is also not happy, everything is spoiled by the road from below.
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Bought discount tickets. At full cost, I would be upset at all, but I feel sorry for this money for such a "service". The hotel pulls on 3 stars and that's too much. We arrived in the evening, after 21:00, settled in another room, because ours was busy. The air conditioners don't work. Stuffiness. The view of the sea is also not happy, everything is spoiled by the road from below. To call it the first line by the sea does not turn the tongue.
The hotel is more focused on the Turks. There are many of them here. In the queues at bars and snack bars, Turks are served first of all. Considering that they prevail here, calculate how long you will stand and wait. The beach does not belong to the hotel, that is, it is just a city beach. Rubbish, umbrellas, heads, slippers. This is Adler, but not the beach of a five-star hotel. In the sea itself, there is nowhere for an apple to fall, solid vacationers.
Separately, I want to say about the animation, it's just no. Half-cooked animators hang out around the hotel. Children are simply left to their parents. Instead of resting, they jostle with adults. Toucan turned into Istukan. They don't do anything, I asked about the animation, they told me to go to the play area. Come on, there's nobody there. It's just not a disappointment. It feels like you've just been ripped off.
On the beach, they ask to be photographed with equipment for Aqua aerobics. Report type. We took pictures, packed our inventory and left. You can't bring towels to the beach. They are not, they are after 12 hours.
You will hear the sound of the road instead of the sound of the surf.
I do not recommend it as a family hotel.
They have bird scarers around the perimeter of the hotel. It's a terrible chirp. It is impossible to shoot a video, only a chirring is heard, but not a voice. Take earplugs if you go to the relax zone.
The hotel is more focused on the Turks. There are many of them here. In the queues at bars and snack bars, Turks are served first of all. Considering that they prevail here, calculate how long you will stand and wait. The beach does not belong to the hotel, that is, it is just a city beach. Rubbish, umbrellas, heads, slippers. This is Adler, but not the beach of a five-star hotel. In the sea itself, there is nowhere for an apple to fall, solid vacationers.
Separately, I want to say about the animation, it's just no. Half-cooked animators hang out around the hotel. Children are simply left to their parents. Instead of resting, they jostle with adults. Toucan turned into Istukan. They don't do anything, I asked about the animation, they told me to go to the play area. Come on, there's nobody there. It's just not a disappointment. It feels like you've just been ripped off.
On the beach, they ask to be photographed with equipment for Aqua aerobics. Report type. We took pictures, packed our inventory and left. You can't bring towels to the beach. They are not, they are after 12 hours.
You will hear the sound of the road instead of the sound of the surf.
I do not recommend it as a family hotel.
They have bird scarers around the perimeter of the hotel. It's a terrible chirp. It is impossible to shoot a video, only a chirring is heard, but not a voice. Take earplugs if you go to the relax zone.
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