The biggest decoration of the hotel is, without a doubt, its location and beach area. The coastline is simply magnificent, the beach is comfortable, and the water in the sea is incredible! It is definitely worth coming here for the sake of such a sea.
As for the service, it is perhaps too early to call it ideal. There are some minor flaws, but they do not spoil the overall impression at all. The most important thing is that the hotel does not stand still, but is constantly developing and becoming better.
I would like to separately mention the hotel team. The management staff is constantly in touch with vacationers: they are sincerely interested in the opinions of guests, listen carefully to comments, take into account weaknesses and immediately take measures to eliminate them.
The atmosphere is very hospitable thanks to the extremely friendly and polite staff - from ordinary employees (cleaning, waiters, animation) to senior management. Everyone is trying very hard to make your stay comfortable.
Thank you for the warm welcome! We will be happy to follow your development and come back again!
You won't go hungry, but....they wash disposable glasses, they don't give drinks at the bar, whether to children or adults (probably this is a new service to play around with), but it's unpleasant. The restaurant is in no hurry to clear the tables for the next guests.
The pool is dirty, cups and napkins are floating.
There is no greenery on the beach, and no playground, everything has been completely demolished
You can meet topless women on the beach, which is unpleasant to watch. And the security does nothing to prevent this disgrace.
There is no paid bar, which used to be with delicious food.
The hotel's changes are not for the better.
It's a pity that they took away the Breakfast option, all inclusive is a waste of money
The animation is not interesting, the beach is sad
In the evening they don't let you sit on the beach, it's very insulting, having your own beach you won't be able to see the evening sea.
Until the management changed, it was more or less normal, but I wanted to return
And now unfortunately everything is terrible
The best employee is the manager Ali at the reception, an adequate and friendly person, solves any questions.
Other managers just pretend to be the director, but there is no point in it
The management has changed (and the hotel hasn't improved).
They've removed the greenery from the beach, there's no playground, and nowhere to play basketball. The paid bar is closed, and you can't order without paying upfront (previously, they'd bring your order and then charge you).
The children's entertainment has been moved to the pool; we asked to be moved back to the beach.
The entertainment staff themselves are uninteresting; the previous staff was better.
The elevator windows are dirty, making it unpleasant to go down to the beach.
The hotel is washing disposable cups after drinks, even though the coronavirus and Hantavirus are still rife.
At the restaurant, a child was denied a glass of beer at dinner by fans (he asked three times).
Adults are denied a glass of beer, citing a broken machine.
The cook can't make pancakes for 20 minutes; everything sticks to the pan. Can't they replace the pans?
The plumbing in the rooms is leaking, the outlets aren't working, and in some, the windows don't even open (and how are you supposed to dry clothes and air them out? ).
When you go to complain, they're in no hurry to solve the problem.
The hotel only has the top managers around, but to no avail.
It's a shame that the beach is the only one left with a 10+.
1 and what they say there is "all included" It's a complete lie, you will pay for everything. The only thing that was good was the dining room. The staff are great, especially Muhammed (I think that's his name) the manager!! !
Food to choose from, everything seems to be the same every day, but there is plenty to choose from, pasta, potatoes, rice, gravy, meat every day, beef, liver, chicken, fish. Stuffed eggplant and peppers. There are a lot of vegetables to choose from, sauces for them. Fruit. Variety of tasty pastries.
A very pleasant beach, you don’t have to walk 500 meters to it, it’s nearby, there is a smooth entrance without stones along the sand into the water, a long pier with two rows of sunbeds on it, above which there are folding awnings to protect your head from the sun. On the pier you can sunbathe until sunset, you can also jump into the water from it, and then swim 50 m to the shore.
5-7 minutes walk to City Boulevard.
Guided tours are not worth buying. They behave self-confidently, they scold the hotel and competitors for no reason.
Great guy Mahmoud offers tours on the beach much cheaper than guides. At first, people on the beach made inquiries, no one said a bad word, everyone responded positively. The main thing is that he has an anchor - his travel agency is right under the hotel, he does not run away anywhere.
We wanted a boat trip. Found an offer on the Internet, 35 dollars, the guides 50. This trip with a dive at Mahmoud 20 dollars. He advised all the same for 35, but completely different, with Paradise Island.
We talked closer - a very sincere person who wishes everyone well.
We took advantage of his boat trip with three stops and scuba diving, we are delighted!
They also bought a video from the guys with their own dive. Thanks Mahmoud!
On the beach there is also volleyball, bucce, darts, dancing and exercises.
Thanks to the hotel staff for a wonderful family holiday. We recommend it to everyone who does not need pathos, but needs a normal rest with a good price-quality ratio.
Upon arrival, with passports they gave 20 euros (for 2 rooms) and they gave us rooms with a balcony, overlooking the road and a piece of the sea))), the food is of course monotonous, as for me you can cook different dishes from the same products, they don’t work (BUT in principle, everything was delicious and just enough.
I liked the beach, we were with a 5-year-old child, I was very pleased with the entry, sand and no stones. The bar on the beach for hotel guests is free, there is a toilet, and there is a restaurant near the beach - very convenient.
I was very pleased with the towels, both beach and in the room - soft, terry and snow-white. Minus - the lack of bath accessories (only liquid soap). They cleaned every day, not very high quality, but it was not critical, they changed towels, twisted animals on the bed, took out the garbage - we didn’t litter much)))
Heated pool, just big (towels are also provided near the pool), but clean and really warm. The staff was friendly, especially the boys at the bars are helpful, thanks to them.
We took excursions not from a guide, but on the beach near Mahmud, a cool excursion was "3 in 1" for $ 50 per person: diving + snorkeling + Paradise Island (there were 9 of us on the yacht, and the photographer as an animator, it was cool, a fun and very tasty lunch. We also took a parachute flight (from a yacht) from Mahmud, the organizers approached the process very responsibly.
In general, the RESULT: I advise tourists to the hotel if rest is important for you, and I would also advise the hotel owners to work with the menu and buy a cookbook for the chef : )))
About the hotel it is of an urban type, cozy, compact, clean at the reception there is internet that catches on the lobby, on the territory of the hotel, even in the room the speed is good, it allows video connection viber pulls, there is internet both on the BEACH and IN the Dolphin BAR. There are different larger rooms for couples of 4 people and more compactly, immediately ask to get a room with a view of the pool, as there are rooms facing the street or a hotel under construction, at the reception you can agree on how. The hotel has two swimming pools, one heated, turned on from December 5, the water is good, the children swam, the restaurant is the first in the hotel for eating scrambled eggs, boiled eggs, asparagus, vegetables, all kinds of yogurt, pilaf, etc. in the morning. In general, like everyone else. Lunch: side dishes mashed or fried potatoes, rice pasta, baked tomatoes with cheese, chicken, fish, meat pilaf, sausages, sausage; evening meat boiled with spices is very tasty, fish and so very different side dishes. With fruits, melon, grapefruit, dates, of course, it would be possible to expand the circle. Alas, what is not there is not.
I’ll also point out that there is NO coffee machine like in some hotels and you can only drink it in a restaurant by pouring it from a teapot (just instant), like tea (there is no kettle and tea or coffee in the room). Frankly, just enough is enough hungry, you won’t be tasty enough and you don’t need anything extra. Five types of chicken are enough, one but well cooked. We had enough for a family of 4 people. Crabs are not given, but even if there is nothing to eat there anyway, only claws (I compare with 5 stars).
The hotel rooms were cleaned almost every day, and the bed was changed and the staff reacted instantly, there was no toilet paper and soap was immediately brought and put a card on the door handle that cleaning was needed, everything was cleaned from the beach and nothing was given for cleaning. I didn’t see mosquitoes on the street as they were poisoning, but at night they can appear in the room and bite, I immediately write their immunity to fumulgator sprays, etc. , dichlorvos helped, that they brought with them all the mosquitoes lay 15 minutes after that, it was ventilated BUD.
According to the infrastructure at the hotel, from the front side of the building, there is a Dolphin PUB - a restaurant - a bar as you like and call all the drinks for free there and animation for children and a disco, you don’t need to go anywhere, everything is in place, tables both inside and outside, you can good and free to rest, minus one - smoky.
The beach is located next to the hotel, you can go through the passage from the hotel, which is made above the roadway of Sheron Street and take the elevator down, 25 meters long passage, or just cross the roadway from the hotel. Now the Dream Beach beach in its structure includes a restaurant which, in my opinion, is more luxurious than in the hotel building, so drinks and a full lunch and dinner can be held right there, so the birthday celebration itself is all the same food as in the central building no need to go anywhere from the beach and eat right there on the spot. There is also a bar on the beach (all drinks are free + pizza and sandwiches), there is also animation every day and exercises near the bar and in the water in the sea, oriental dances and performances in national costumes, very fun and boring. The beach is completely sandy, the entrance to the sea and the bottom is sandy, the sunbeds are comfortable and clean, there are enough of them for everyone, they are also equipped with sun visors, which is convenient, the sand is clean and without coral shells and remained in the suitcase, the sea is clean and even at 20 meters you can see the bottom , the color of the sea is TURQUOISE, sun loungers are also located on the pier from which you can jump, equipped with a pontoon with slides with a descent into the water.
I also warn you that tablets 123 are popular when they pick them up at the airport upon arrival, so do not buy.
Here I will add a video review of the hotel so that you can clearly read my review and see everything yourself: https://youtu. be/TX7FAx7fE_I
Also a review of the medicines that he brought from Egypt: https://youtu. be/D3wEZryQfjM