There are no questions about the hotel, the territory deserves applause, despite the +40 jura, the grass, the plants are all green, watered 24/7. After a night on the beach, cleanliness, the pool is washed every night). Of course, I won’t find fault with the number, we came for warmth, the sea and a change of scenery and not on a business trip according to sanitary standards. With small children (1 and 2 years old) we have a new Chaos in the room every day, thanks for cleaning and everything is fresh. Water is brought every day even if we don't ask. The food is not the same as it was for 4 years, there is less choice of dishes, but everything is fresh and tasty, a couple of extra pounds are provided to me.
The staff is as polite as possible, at least at least they will understand in Russian, and whoever doesn’t understand will pretend to understand and smile sweetly nodding his head.
I'm sitting now looking at the luminous territory, just can't take my eyes off the beauty.
For small children, the coast is as comfortable as possible, small pebbles and no shells for injuries. The shallow shore to the buoys is up to the shoulders of an adult, lying on your back in salt water relaxes as much as possible. I recommend it to everyone I know from the bottom of my heart.
All my expectations were justified. Service at the level. Clean, cleaning every day. Food for 5 points, everything is tasty and varied. I definitely recommend. Territory of stunning beauty, clean sea, 2 swimming pools, bomb animation.
The only thing that bothered me at first was the distance from the city.
When buying excursions via the Internet, they additionally asked for $ 25 for a taxi.
The territory is watered from the sewer day and night. The smell matches. There is no music at all in the evening. Only half an hour for children program.
All the same, those things that you are stuffed with and you can't breathe))))))) so there is no borsch and dumplings with cracklings)))) for that you will come home and eat that borsch for 4 days and say what is good in the house)))) it's so and we bought a card for 15 bucks at the airport and handed out on their phones no problems)) no mosquitoes and mosquitoes were not observed all ok) entertainment super every time something new, ticking show and just brainstorming)) someone who wants to taste a part of the life of another contingent will definitely find something to please yourself and learn something new, and those who have been dissatisfied with nothing all their lives and will not get anything for themselves! Definitely would return to this hotel for sure)) and all the rooms are cool new brand and if you're lucky and pay $ 20 then you will get into the hatch to whom it is very important))) and shob breakfast before check-in just $ 12 from the room. . .
There is nothing to do in a La Carte restaurants, the menu of the main restaurant is repeated. The music is monotonous, usually local spill and very loud. Air conditioning in the hotel lobby is very poor, stuffy and there are not enough seats for everyone. The rooms are not cleaned, only towels are changed (no denyushka, no chocolate, no persuasion helps). Furniture and fixtures are falling apart. And this is in buildings 1 and 2 near the sea, and in other buildings there were rooms where the toilet was cracked and leaking. Bottled water is provided only in 1 place. In a word, the impression of the hotel is very bad. Well done animators!! ! Thanks to them for the leisure and warm human attitude!! !
The next day we were moved, and voila, the music was already heard through the door, plus mosquitoes were added, they went to ask, to make the music quieter, but in response they received a refusal, I said that there were mosquitoes, mosquitoes in the room, we were all bitten, they were in the place of that, to bring an electric raptor, they came and sprayed mosquito spray in the room at night, it was impossible to sleep, the child began to choke and vomit, the request to be moved immediately to another room was refused, they brought some kind of antidote spray and it became even worse, to which it came to yelling at the reception, roaring and asking to be relocated, since at 1 am the child has a bad night we need to sleep, at 6 in the morning there is an excursion. And after an hour of prayer, they finally gave us another room at night, where there were also a bunch of living creatures (fortunately butterflies), but at least you could sleep. In general, the holiday is terrible. The previous review and all descriptions are true.
I did not like the hotel, we are not the first time in Egypt and there is something to compare, even if not compared, the impressions were not very pleasant.
There is no early check-in, only for an additional fee of $30. Breakfast is not provided for early arrivals. Well, that's okay. The reception is not cozy, dirty, dirty glasses, it seemed that after the repair they left the glasses not washed. There are a lot of glass partitions on the territory of the hotel, which also have not been wiped for a very long time, this is very striking, creates a look of abandonment and the impression of complete indifference of the staff. The presence of glass in the design implies purity and airiness only when the glass is impeccable. They give one room key so that they don’t leave the air conditioner when they leave, and the refrigerator is also turned off accordingly, you won’t be able to cool anything, since you don’t spend most of the time in the room.
The staff is kind of gloomy with the exception of a couple of people, at the bars they pour cocktails into small plastic cups))) For a dollar they will pour them into a large one and even with ice, but one-time))) In the bar on the beach they often ignore, pretend that you are not there! )) Apparently, we are poorly visible for the number of Arabs))) After they pour a cocktail or coffee, they put it as if on purpose to another person in the queue)) It's all funny)) It's the first time I see this in hotels. But I will say that it is very annoying.
The beach itself is well maintained, the lifeguards are great guys. They wash sunbeds, collect garbage, the sand is pleasant and clean. The sea is beautiful! Behind the buoys there are three turtles who allow you to watch them. You can go to see corals in a nearby hotel, we even met a guitar stingray there!
Territory: The pools are small, there are a lot of Arabs, they fill the whole space both inside the pool and around. Lawns are watered twice a day with water that smells very strongly of sewerage. The stench spreads throughout the territory and into the buildings. We already wrote about this here, the hotel promised to install filters, but why, because many people don’t care about it, anyway, people go and so it will do)))
During our stay at the hotel, the electricity was cut off several times throughout the territory, including late at night.
The food is normal for Egypt, but not tasty. Potatoes are often half-baked. The fish is good. The grill is disgusting, always burnt. Sweets are okay.
The tables were dirty for breakfast, as I understand it, they are wiped after breakfast. The dining room was uncomfortable. The staff is unfriendly, wine is offered selectively - according to mood)) More precisely, they do not offer it. Service is non-existent here. A couple of times they brought wine in a paper cup...
Room: Normal spacious, no complaints about cleaning, we left a chocolate bar every time, even spun swans) But for me it was a revelation, on the pillows under the pillowcase there was another oilcloth-based pillowcase like in a clinic for seriously ill patients. I understand everything, but sleeping on oilcloth is already too much, you wake up with a wet head (on the third day I realized this trick with a pillow).
Bottom line: enjoy the sea! It turned out to relax despite the disadvantages of the hotel. I liked that you can move along the coast, not limited to your own beach.
The hotel is not 5* at all. I will not recommend the hotel. And I wouldn't go here for free. I don't understand people who leave rave reviews.
Check-in went well, we had to wait a bit, because there was no early check-in). But we were not upset, we paid extra at the reception and we were taken to the room. All wishes were taken into account and it's nice. The rooms were all nearby (and there are 3 of them for a second). Although the hotel was 100% occupied.
The hotel has a lot of advantages. The hotel is new and modern. The area is large and spacious. The rooms are chic, furniture, etc. new, all conditions are there. From the balcony we had a view of the desert, I have not seen such sunsets and sunrises for a long time. There are many pools on the territory, a lot of greenery, there are places for recreation, locations for beautiful photos, for those who do not like to sunbathe, there are areas with shade. There are many bars where you can quench your thirst and have a bite to eat. And a small bonus plus, birds live on the territory))) With them, the territory looks even more beautiful.
The food is good and varied (I personally had enough of everything) even more than. Lots of cold drinks, delicious cocktails. Very polite and pleasant staff.
Since we went with a company, animation was still important to me.
On the 1st day of rest we went to Show Time (this is an entertainment program) in the evening for vacationers. There we met Fapio. As it turned out, he was the organizer of a cult mass program at the hotel. He has a cool and strong animation team. Honestly, the first time I was so fun and interesting. The animation team was able to usefully make our stay at the hotel as rich and unforgettable as possible. In the morning there was exercise, yoga, water aerobics. For lunch there was darts, volleyball, beach dancing, etc. There was a show tonight!
I want to thank Fapio and his team for such a rich and vibrant holiday! ) Guys, you are great individually. Everyone has their own talent and flair. Very active, responsive, interesting and creative. Very friendly team, as a whole. Thank you again for spending time with a smile on your face every minute. Didn't want to leave.
I recommend this hotel, you won't regret it. Anyone who loves an interesting and active holiday, you are here. Believe me, no one will be bored here! )))