Inadequate and incorrect attitude to customers. When asked to use the service - ironing, listened to a monologue that it is very dangerous and the hotel has no irons at all. In addition, the man from the reception allowed himself to change his personality and insult the client. Unfortunately, the leader of the group from Ukraine not only allowed it, but also did nothing to apologize .
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Inadequate and incorrect attitude to customers. When asked to use the service - ironing, listened to a monologue that it is very dangerous and the hotel has no irons at all. In addition, the man from the reception allowed himself to change his personality and insult the client. Unfortunately, the leader of the group from Ukraine not only allowed it, but also did nothing to apologize ...so - look for the best hotels!
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