Do not trust your vacation to just anyone
I have never written anything negative on the forums, but in this case - it's a cry!!! Periodically, quite often, I bought tickets on a cruise. The guys (husband and wife), like, competent, everything was fine. Recently, they have defiantly begun not to pay attention, like, due to being busy: either they forget to warn about the time of ticket redemption (I come, but the price has increased, that reservation has burned down), then I wait 20 minutes in the office until other customers are served - and what, I don’t I pay the same amount of money! I accidentally wandered into the ticket office near the Sphere (on Golovnaya where there were air and railway ticket offices in my youth), now I buy tickets there.