The check in was very fast. They stated that the check-in was at 14, but we were settled at 10 in the morning in a family room. The room was ready, clean and tidy. We had no complaints about cleaning, nor about the hotel grounds.
Very good agency and not the first time we use them, will always help and prompt. We had an Annex Tour operator, so all departures were on time and without delays. In the Annex, they seem to be out of order.
Sahl Hasheesh is a protected resort area in Hurghada. 10 hotels along the 15 km promenade. Excellent bike path. Public beaches, pier, playground cafes and restaurants are vaguely reminiscent of Europe.