Formal approach to the client.
I will not use Anex Tour services in the future. Indifference. The insurance contract is drawn up so as not to be responsible for anything. We are responsible for you if the service is provided by Anex Tour! And when we were poisoned in a diner on the road to Pamukkale, the insurance does not cover food poisoning, only surgical interventions ... They consider it normal to leave the hotel in Turkey at 3 am and pay for the lost day.