• traveled 9 years ago
The only plus that I would like to note is the friendly, smiling and polite staff at the reception and in the restaurant (cafe, canteen, ... I don’t know how to properly call a catering establishment in your case). Even before arriving at the reception of your hotel, located on the top floor of the building, we were met by a narrow staircase of 5 long floors, climbing up with suitcases was not easy.
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The only plus that I would like to note is the friendly, smiling and polite staff at the reception and in the restaurant (cafe, canteen, ... I don’t know how to properly call a catering establishment in your case).
Even before arriving at the reception of your hotel, located on the top floor of the building, we were met by a narrow staircase of 5 long floors, climbing up with suitcases was not easy. About the location of the hotel itself on the 5th floor and the absence of an elevator, not a word is said on the site.
The offered breakfast was very poor: a choice of one of the cereals, 1 sausage, tea or coffee, a choice of two of the three (egg, yogurt, muffin).
The cleanliness of the rooms, or rather its complete absence, deserves special and close attention.
Mattresses, bedspreads and pillows had unpleasant yellow stains; duvets that were not tucked into duvet covers were dusty; the pillows themselves had a strange consistency inside with lumps that should have been replaced and written off long ago. Would you really like to sleep on such pillows and under such blankets? ! The refrigerators had an unpleasant smell and garbage left over from previous guests. Only 2 hangers hung in the wardrobe, apparently according to the principle "2 guests - 2 hangers". Similarly, we were answered the question "Why are there only 2 towels in the bathroom? ", "2 guests - 2 towels", However, even this single towel for hands, feet, face and body at the same time had an unpleasant, stale smell, it was simply disgusting to them to use, I just wanted to buy a new one in the store. The shower cabin was dirty, rusty, covered with mold, mold and possibly fungus, the door was difficult to close and barely held on, there were shampoo bags from previous guests on the sides, there was dirt and hair in the sink.
All information on the site about a convenient location in the city center, impeccable service, a high standard of reception and guest service, convenient, comfortable and spotlessly clean rooms is unreliable and misleading customers.
Even before arriving at the reception of your hotel, located on the top floor of the building, we were met by a narrow staircase of 5 long floors, climbing up with suitcases was not easy. About the location of the hotel itself on the 5th floor and the absence of an elevator, not a word is said on the site.
The offered breakfast was very poor: a choice of one of the cereals, 1 sausage, tea or coffee, a choice of two of the three (egg, yogurt, muffin).
The cleanliness of the rooms, or rather its complete absence, deserves special and close attention.
Mattresses, bedspreads and pillows had unpleasant yellow stains; duvets that were not tucked into duvet covers were dusty; the pillows themselves had a strange consistency inside with lumps that should have been replaced and written off long ago. Would you really like to sleep on such pillows and under such blankets? ! The refrigerators had an unpleasant smell and garbage left over from previous guests. Only 2 hangers hung in the wardrobe, apparently according to the principle "2 guests - 2 hangers". Similarly, we were answered the question "Why are there only 2 towels in the bathroom? ", "2 guests - 2 towels", However, even this single towel for hands, feet, face and body at the same time had an unpleasant, stale smell, it was simply disgusting to them to use, I just wanted to buy a new one in the store. The shower cabin was dirty, rusty, covered with mold, mold and possibly fungus, the door was difficult to close and barely held on, there were shampoo bags from previous guests on the sides, there was dirt and hair in the sink.
All information on the site about a convenient location in the city center, impeccable service, a high standard of reception and guest service, convenient, comfortable and spotlessly clean rooms is unreliable and misleading customers.
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