The hotel is chic, everything is on the territory, you don’t want to go anywhere. Excellent restaurant and bar, swimming pool, well-groomed territory. To the sea 2 minutes. I was with my wife and two children aged 6 and 12, there was something for everyone. By the way, food for children is not a problem, nothing spicy, cereals and soups for every taste, just like at home.
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The hotel is chic, everything is on the territory, you don’t want to go anywhere. Excellent restaurant and bar, swimming pool, well-groomed territory. To the sea 2 minutes. I was with my wife and two children aged 6 and 12, there was something for everyone. By the way, food for children is not a problem, nothing spicy, cereals and soups for every taste, just like at home. The hotel guide spoiled the impression a bit. I tried to sell the tour 4 times more expensive than it costs in the agency next door. Anex, what are you doing? In general, the hotel is super, the sea is super, the weather is super, the food is super.
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The second time in Thailand, after last year's holiday on Koh Chang, we decided to visit Phuket, and did not regret it. The hotel was chosen based on reviews primarily because of its excellent location between the beaches of Kata and Kata-noi; there is snorkeling on Kata Beach!! ! (exactly at the southern edge of the beach, which is 3 minutes walk), even better than Phi Phi! and on Kata Noi there is an excellent sparsely populated beach just for swimming, within walking distance (15 min) from the hotel.
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The second time in Thailand, after last year's holiday on Koh Chang, we decided to visit Phuket, and did not regret it. The hotel was chosen based on reviews primarily because of its excellent location between the beaches of Kata and Kata-noi; there is snorkeling on Kata Beach!! ! (exactly at the southern edge of the beach, which is 3 minutes walk), even better than Phi Phi! and on Kata Noi there is an excellent sparsely populated beach just for swimming, within walking distance (15 min) from the hotel. The hotel has room 6410 in the 6th building with a sea view exactly as in the advertisement on Booking - SUPER! , and this fully compensates for the difficulties of climbing): to the 4th floor. Yes, as stated in the reviews. there is construction going on behind the 4th and 6th buildings, and at first we even wanted to exchange for the 2nd or 5th building, but after the first night we were convinced that the construction site was almost inaudible. especially since during the day they were practically not in the room (only for this reason the rating for accommodation is 5-). The service and maintenance at the hotel is just excellent, a small surprise was a deposit of $ 100 upon check-in, which for some reason ANEX did not warn about (and I did not see it anywhere in the reviews), and my wife noticed that towels had not been replaced a couple of times, so also 5-. There are no complaints about the food, only advice - if you don’t want to wait until the tables are vacated and cleared, go for breakfast either before 9-00 or after 10-30 (the restaurant is open from 6-30 to 11-30). In general, in all price-quality parameters, this hotel is a solid 4 * superior to all others in Kata, except, of course, Kata Beach Resort Spa5 *. Special thanks to the guides Anex-Tour and the hotel guide Olga. Perfectly decorated the hotel for Christmas and New Year, well done! Minus one - good, but not enough, you have to come to the island for 3-4 weeks! Excursions were taken to Anex only 1-day on Pi-Pi (not bad) and sightseeing in Treasure Island (a point across the road from the hotel) - very good. We dined all over Katya, we recommend Katamama and KataSeafood, through which we pass to the beach, only advice - be sure to check receipts everywhere, both in cafes and in stores (even at 7-11 they managed to break through the third product for 27 baht by 2 toothpastes ! ). But these little things do not affect the main thing - a great vacation in an excellent hotel on a paradise island!
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We are writing at the request of more than 20 people from our tour to warn all compatriots from Russia. A guide Julia Lyakh works in Thailand - in no case do not take vouchers from her. She was at the Chanalai Garden Resort, but she may well work at other hotels. Despite the fact that the price of excursions is 2-3 times too high (leave the Chanalai hotel, to the right - compare prices in a tent) - obligations on them are not fulfilled, Yulia, when telling a story, adds from herself what is not included in the tour, and when it turns out that you will not receive anything like this - the money is not returned.
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We are writing at the request of more than 20 people from our tour to warn all compatriots from Russia. A guide Julia Lyakh works in Thailand - in no case do not take vouchers from her. She was at the Chanalai Garden Resort, but she may well work at other hotels. Despite the fact that the price of excursions is 2-3 times too high (leave the Chanalai hotel, to the right - compare prices in a tent) - obligations on them are not fulfilled, Yulia, when telling a story, adds from herself what is not included in the tour, and when it turns out that you will not receive anything like this - the money is not returned. Julia assigns arbitrary prices, there are no price lists, she sold a ticket to one couple for 4 (! ) times more expensive! Moreover, when problems arise (and they will be for sure - everyone who lived in the hotel from December 30.2014 to January 8.2015, Russian tourists) simply disappears. We ourselves had to solve all the problems, including those with a rescheduled flight to Moscow for 15 hours, check-in at a temporary hotel, etc. If someone is injured, call the Anex-Tour hotline in Thailand, write complaints about it, as we did, people like Y. Lyakh should not work with tourists!
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Yesterday, March 27, we checked into this hotel. Not only that, the road to the place of rest was terrible for almost a day on the road and a day of rest for nothing, although the package was 12 days. So also the hotel is terrible, old, dirty, shabby. Very noisy to sleep impossible to hear everything from the street and all the neighbors.
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Yesterday, March 27, we checked into this hotel. Not only that, the road to the place of rest was terrible for almost a day on the road and a day of rest for nothing, although the package was 12 days. So also the hotel is terrible, old, dirty, shabby. Very noisy to sleep impossible to hear everything from the street and all the neighbors. Just a nightmare, a lot of thumping Russians. The staff is polite and adequate. We'll check breakfast today. The sea is 5 minutes walk. The beach is also not very good on Karon. The hotel is blacklisted for us.
Review from — vOtpusk.ru
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On the first day, the cleaning lady opened the safe with a screwdriver and stole a hundred bucks. in the next room, two phones were stolen from a woman with a baby. the food is monotonous - sausages and potatoes, sausages and rice, sausages and noodles. lizards crawl everywhere, caterpillars the size of a garden hose and spiders.
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On the first day, the cleaning lady opened the safe with a screwdriver and stole a hundred bucks. in the next room, two phones were stolen from a woman with a baby. the food is monotonous - sausages and potatoes, sausages and rice, sausages and noodles. lizards crawl everywhere, caterpillars the size of a garden hose and spiders. Disgusting staff.
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• 3
Where to begin? Probably from the fact that we flew to Phuket not for the first and not even the second time. Before that, they only stayed at Kata Beach Resort & Spa (Hotel with elephants at the entrance). Declared 4 in this hotel suited us, but this time the family budget did not allow us to relax and we decided to choose 3.
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Where to begin? Probably from the fact that we flew to Phuket not for the first and not even the second time. Before that, they only stayed at Kata Beach Resort & Spa (Hotel with elephants at the entrance).
Declared 4 in this hotel suited us, but this time the family budget did not allow us to relax and we decided to choose 3.
Of all the hotels in terms of location, only Tropical Garden arranged.
We have never regretted it! ! ! ! And now we will only go there.
The view from the room ....yes, you can kill for it ! ! ! Beauty, the whole bay is visible. The rooms are spacious and comfortable. Deluxe Seaview. Take the Deluxe, overpay a little, but then you will understand that it's worth it! ! We lived in building number 6. Moderately high for a good view and not too long to climb up to it. Photos of the room are attached to my review, so you can see for yourself.
Regarding the food: We regretted that we took breakfast.
No, the choice is good, you won’t stay hungry for a lot of food, but after roughly calculating the difference between a room with and without breakfast, we came to the conclusion that we paid the hotel 250 rubles per person per day. In the evening, at a nearby restaurant (more on that later), we learned from the Thais that they have breakfast (buffet) + fruit (and not just watermelon and papaya, but also mango and pomelo and everything else) costs 150 rubles each. But the choice is still up to you.
Next, food in the evening. Yes, for many years of rest in Phuket (and in particular on Kata Beach), we visited all the restaurants. The most optimal price-quality is the beach. Kata Mama Seafood. Just don't confuse them, there are two restaurants there. This one is on the beach, there is also a SKA bar. For two to eat from about 450 to 700 rubles. BUT! ! If you want exotics and the price is not the main thing for you (at least once or twice), go to Tom Yam Koong Restaurant. If you leave the hotel, turn left. They cook very tasty and at the same time the owners speak Russian fluently. The cutest people)))
About the beaches.
According to previous reviews, I read from one girl that sunbeds will not sleep for a long time. I'll tell you this - they will always be! ! ! They came at 2 pm and in the evening after the tour, the guys always found a couple for us. It's not a problem at all. By the way If you walk a little along the beach, to its center, then you will be pleasantly surprised by the fact that there are VERY many empty sunbeds in the center of the beach. And the level of service is more, the prices are slightly lower.
About excursions. People! ! ! ! Do not take anything from your tour operator, this is pure rip off. And you are not in Egypt, where you have nowhere to go. Go outside the hotel and to the right on the road. There are a huge number of trays with tours. Don't be afraid, you won't be deceived. Drop prices. We managed to go to the Simelans for 2000 each. And besides, we were offered to pay extra for a Russian guide. We refused, but someone from our trip paid. So we got a guide for free))
I wish you a pleasant trip!
If you are flying for the first time, then fear not. Do not read any warnings about Tai. This is an amazing country where bad things rarely happen.
Declared 4 in this hotel suited us, but this time the family budget did not allow us to relax and we decided to choose 3.
Of all the hotels in terms of location, only Tropical Garden arranged.
We have never regretted it! ! ! ! And now we will only go there.
The view from the room ....yes, you can kill for it ! ! ! Beauty, the whole bay is visible. The rooms are spacious and comfortable. Deluxe Seaview. Take the Deluxe, overpay a little, but then you will understand that it's worth it! ! We lived in building number 6. Moderately high for a good view and not too long to climb up to it. Photos of the room are attached to my review, so you can see for yourself.
Regarding the food: We regretted that we took breakfast.
No, the choice is good, you won’t stay hungry for a lot of food, but after roughly calculating the difference between a room with and without breakfast, we came to the conclusion that we paid the hotel 250 rubles per person per day. In the evening, at a nearby restaurant (more on that later), we learned from the Thais that they have breakfast (buffet) + fruit (and not just watermelon and papaya, but also mango and pomelo and everything else) costs 150 rubles each. But the choice is still up to you.
Next, food in the evening. Yes, for many years of rest in Phuket (and in particular on Kata Beach), we visited all the restaurants. The most optimal price-quality is the beach. Kata Mama Seafood. Just don't confuse them, there are two restaurants there. This one is on the beach, there is also a SKA bar. For two to eat from about 450 to 700 rubles. BUT! ! If you want exotics and the price is not the main thing for you (at least once or twice), go to Tom Yam Koong Restaurant. If you leave the hotel, turn left. They cook very tasty and at the same time the owners speak Russian fluently. The cutest people)))
About the beaches.
According to previous reviews, I read from one girl that sunbeds will not sleep for a long time. I'll tell you this - they will always be! ! ! They came at 2 pm and in the evening after the tour, the guys always found a couple for us. It's not a problem at all. By the way If you walk a little along the beach, to its center, then you will be pleasantly surprised by the fact that there are VERY many empty sunbeds in the center of the beach. And the level of service is more, the prices are slightly lower.
About excursions. People! ! ! ! Do not take anything from your tour operator, this is pure rip off. And you are not in Egypt, where you have nowhere to go. Go outside the hotel and to the right on the road. There are a huge number of trays with tours. Don't be afraid, you won't be deceived. Drop prices. We managed to go to the Simelans for 2000 each. And besides, we were offered to pay extra for a Russian guide. We refused, but someone from our trip paid. So we got a guide for free))
I wish you a pleasant trip!
If you are flying for the first time, then fear not. Do not read any warnings about Tai. This is an amazing country where bad things rarely happen.
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1. For hotel accommodation - meeting us at the Phuket airport on 24.01. 2011 employee, firstly: he did not speak either Russian or English, and secondly: after dropping us off at the Tropikal Resort 4 * hotel, he immediately left; there were no Russian and English speakers at the “reception”, and until the local leader appeared, about half an hour passed, but even with his appearance it didn’t get any easier - checks of our documents, vouchers, telephone conversations in Thai began.
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1. For hotel accommodation - meeting us at the Phuket airport on 24.01. 2011 employee, firstly: he did not speak either Russian or English, and secondly: after dropping us off at the Tropikal Resort 4 * hotel, he immediately left; there were no Russian and English speakers at the “reception”, and until the local leader appeared, about half an hour passed, but even with his appearance it didn’t get any easier - checks of our documents, vouchers, telephone conversations in Thai began. As a result, he found out that a room was not booked for us in this hotel, we are not in the computer database, all the rooms are occupied. I urged to connect me with the representative of the Southern Cross Travel Tour Operator, but his phone did not answer.
Time passed slowly, it was very hot, moving from the Bangkok hotel to the airport + flight + transfer from the airport to the hotel tired us out, and when the hotel administration representative offered us to temporarily check into the Tropikal Garden 3 * hotel, we had to agree, after which again, we waited for a car for a long time, loaded, drove, unloaded.
2. At the Tropikal Garden 3 * hotel, when completing the documents, the girl at the “reception” told us that now we will live here for the entire vacation period, and to my question - Why? - stated that "... they received a call from the company" Southern Cross Travel "and gave this information. " And again, it was impossible for me or the administration of the second hotel to contact the representative of the Tour Operator - the phone did not answer. I didn’t even want to enter the room - peeled walls and old furniture, foul-smelling sheets, the incredible noise of the air conditioner.
My wife and I experienced strong negative feelings - disappointment, anger, indignation, resentment, confusion, a sense of humiliation of our dignity and other physical (fatigue, fever, dizziness) and moral suffering.
3. The next morning, 25.01. 2011, instead of a relaxing holiday, I was forced to fight for my rights in order to get the service of the quality that I paid for in Moscow: I myself went to the Tropikal Resort 4 * hotel, which cost me time and nerves (i. e. mental suffering), threats to the hotel management that I will live with them at the "reception" in order to overcome their resistance and obtain consent to our accommodation in a good room of their hotel.
4.
Even such a simple action as moving from hotel to hotel (without the personal participation of the representative of the Tour Operator) took about FOUR hours of time, brought us new physical and moral suffering, unforeseen financial expenses: Vera, the representative of the Tour Operator, guided us through SMS, in which she offered us at 12-00 we will move to the Tropikal Resort 4 * hotel, after which we waited for 40 minutes, standing in the heat, to be transported, and then for another THREE HOURS we waited for access to the room / Check out at the Tropical Garden hotel at 12.00, and at the hotel Tropical Resort - Check in at 15.00. Of course, Vera knew that we would have to wait a few hours after the move, but she did not inform us about this. Apparently, the leadership of the Tour Operator & quot; Southern Cross Travel & quot; installations such to their employees.
5. Vera, a representative of the Southern Cross Travel Tour Operator, behaved towards us DEFINITELY and UNETHICALLY (I didn’t give her last name, I just - Vera spoke irritably, dismissively;
- categorically refused to draw up a protocol on my comments on the quality of tourist services (in accordance with the provisions of clause 8.2. of the Agreement for the implementation of the tourist product of 17.01. 2011);
- even sign a copy of my (one-sided) application addressed to Yevgeny Yarkin, the head of the representative office of the Southern Cross Travel Tour Operator on about. Phuket she also refused. Having submitted the application addressed to Yevgeny Yarkin, I hoped to receive an answer, but I did not wait for it. After all, the employees of this company are very busy and often TIRED. See in Odnoklassniki how Mr. Yarkin is resting on about. Phuket - Fabulous rest! (a young man flew in from Barnaul, he is only 26 years old, is it cold there in Barnaul? ).
6.
The final chord: just like hotel accommodation, the obligation to provide us with a service included in the tourist product - transfer upon departure - was also improperly fulfilled: Vera - the representative of the Tour Operator - again guided us through SMS, in which she said that the departure to the airport at 4-45, and the flight to Bangkok at 7-10. There was no information about the flight number, there was no escort to the check-in counter - the driver drove to the airport and left. . .
Time passed slowly, it was very hot, moving from the Bangkok hotel to the airport + flight + transfer from the airport to the hotel tired us out, and when the hotel administration representative offered us to temporarily check into the Tropikal Garden 3 * hotel, we had to agree, after which again, we waited for a car for a long time, loaded, drove, unloaded.
2. At the Tropikal Garden 3 * hotel, when completing the documents, the girl at the “reception” told us that now we will live here for the entire vacation period, and to my question - Why? - stated that "... they received a call from the company" Southern Cross Travel "and gave this information. " And again, it was impossible for me or the administration of the second hotel to contact the representative of the Tour Operator - the phone did not answer. I didn’t even want to enter the room - peeled walls and old furniture, foul-smelling sheets, the incredible noise of the air conditioner.
My wife and I experienced strong negative feelings - disappointment, anger, indignation, resentment, confusion, a sense of humiliation of our dignity and other physical (fatigue, fever, dizziness) and moral suffering.
3. The next morning, 25.01. 2011, instead of a relaxing holiday, I was forced to fight for my rights in order to get the service of the quality that I paid for in Moscow: I myself went to the Tropikal Resort 4 * hotel, which cost me time and nerves (i. e. mental suffering), threats to the hotel management that I will live with them at the "reception" in order to overcome their resistance and obtain consent to our accommodation in a good room of their hotel.
4.
Even such a simple action as moving from hotel to hotel (without the personal participation of the representative of the Tour Operator) took about FOUR hours of time, brought us new physical and moral suffering, unforeseen financial expenses: Vera, the representative of the Tour Operator, guided us through SMS, in which she offered us at 12-00 we will move to the Tropikal Resort 4 * hotel, after which we waited for 40 minutes, standing in the heat, to be transported, and then for another THREE HOURS we waited for access to the room / Check out at the Tropical Garden hotel at 12.00, and at the hotel Tropical Resort - Check in at 15.00. Of course, Vera knew that we would have to wait a few hours after the move, but she did not inform us about this. Apparently, the leadership of the Tour Operator & quot; Southern Cross Travel & quot; installations such to their employees.
5. Vera, a representative of the Southern Cross Travel Tour Operator, behaved towards us DEFINITELY and UNETHICALLY (I didn’t give her last name, I just - Vera spoke irritably, dismissively;
- categorically refused to draw up a protocol on my comments on the quality of tourist services (in accordance with the provisions of clause 8.2. of the Agreement for the implementation of the tourist product of 17.01. 2011);
- even sign a copy of my (one-sided) application addressed to Yevgeny Yarkin, the head of the representative office of the Southern Cross Travel Tour Operator on about. Phuket she also refused. Having submitted the application addressed to Yevgeny Yarkin, I hoped to receive an answer, but I did not wait for it. After all, the employees of this company are very busy and often TIRED. See in Odnoklassniki how Mr. Yarkin is resting on about. Phuket - Fabulous rest! (a young man flew in from Barnaul, he is only 26 years old, is it cold there in Barnaul? ).
6.
The final chord: just like hotel accommodation, the obligation to provide us with a service included in the tourist product - transfer upon departure - was also improperly fulfilled: Vera - the representative of the Tour Operator - again guided us through SMS, in which she said that the departure to the airport at 4-45, and the flight to Bangkok at 7-10. There was no information about the flight number, there was no escort to the check-in counter - the driver drove to the airport and left. . .
Review from — vOtpusk.ru
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Excellent hotel, we were satisfied with the whole room, breakfast, location of the hotel and staff. The territory is green, well-groomed, there are two beaches nearby, we preferred Kata Noi, it is a little further, but more comfortable. Kata beach is very close to the hotel 2 minutes, also beautiful, but more crowded.
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Excellent hotel, we were satisfied with the whole room, breakfast, location of the hotel and staff. The territory is green, well-groomed, there are two beaches nearby, we preferred Kata Noi, it is a little further, but more comfortable. Kata beach is very close to the hotel 2 minutes, also beautiful, but more crowded.
Near the hotel there are a lot of cafes and shops, there is always where to go in the evening.
In general, Phuket struck with its beauty and hospitality.
Near the hotel there are a lot of cafes and shops, there is always where to go in the evening.
In general, Phuket struck with its beauty and hospitality.
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• -½
Before going to Thailand, we chose a place of rest for a long time. We stopped at. Phuket, travel agency "EstetTour" recommended the hotel Tropical Garden. It was the right decision, I liked everything in the hotel: breakfast, staff, rooms - you can say a solid five for a solid four. The territory is green, there are many exotic birds and funny little animals, the hotel is located on a mountainside in the tropical jungle - in the "literal sense of the word" (we climbed - we know).
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Before going to Thailand, we chose a place of rest for a long time. We stopped at. Phuket, travel agency "EstetTour" recommended the hotel Tropical Garden. It was the right decision, I liked everything in the hotel: breakfast, staff, rooms - you can say a solid five for a solid four. The territory is green, there are many exotic birds and funny little animals, the hotel is located on a mountainside in the tropical jungle - in the "literal sense of the word" (we climbed - we know). Cocktails are all paid, you can safely eat on the streets, mobile kitchens at the "Izhak base" are the salvation of a hungry "Khokhlo". Kebabs and pancakes for twenty baht (70 US cents) are quite tasty and safe food. In Bangkok, the food is twice as cheap, but the people are twice as dirty. Available canteen (they have a RESTAURANT) in the left corner of Kata Beach. Delicious and not expensive. Dinner for three 400-450 baht. 1 baht = 1 Russian ruble. It is better to relax and swim on "Kata Noi Beach", a quiet, closed, calm beach without fuss, "honey baklava" and all sorts of things, unlike Kata Beach and Karon Beach, there are no roads nearby. AT A HIGH LOW TIDE in the ocean, it’s better not to go further than the “knees”! Broken acrylic nails, a scratched face, dislocated heels - this is “lightly off”. But in general, the rest was fantastic, next time we will go to this hotel and only to Phuket.
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Very good 3, close to the beach. All liked it!!!! !
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Very good 3, close to the beach. All liked it!!!! !
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