• traveled 6 years ago
Good afternoon ! A lot of bad things have been written about the hotel, but everything is very subjective! We have something to compare! And it's not such a terrible hotel as it is described! And so in order - arrived in the evening at 19.30 at 20.30 were already at the hotel - settled immediately. The room is standard.
… More ▾
Good afternoon ! A lot of bad things have been written about the hotel, but everything is very subjective! We have something to compare! And it's not such a terrible hotel as it is described! And so in order - arrived in the evening at 19.30 at 20.30 were already at the hotel - settled immediately. The room is standard. Clean . there are towels. Dinner until 22.00 - the plates are clean - (I read in the review that the plates were not washed), as well as the waiters. The food is great! There is a dish for every gourmet. Breakfast pastries are very good! There are flies - but this is a different question - the country is dirty - outside the hotel while you are driving along the road you can get scared))) The beach is clean - the algae are cleaned every two days. There are jellyfish - their number depends directly on the weather - it stings not scary - a nettle bite. Animators are great! Water park - slides - very good! The staff is kind and accommodating. I can give rebuttals to reviews point by point !! ! do not forget - three stars - there is no hair dryer, gel and shampoo! There are no safes in the rooms either! But cleanliness and order - this can not be taken away! Security is permanent!
Like
You like
• 15
Show other comments …
• traveled 6 years ago
When choosing a hotel, we chose a family hotel, where it will be good, first of all, for children, but.... Cons: . 1. We stopped by on July 11, two adults and two children. One is not 4 years old, the second is not a year old. We got there at 9 am!!!! ! Check-in from 14:00. At the reception, I repeatedly approached with a request to check us in early, as the baby was already crying and could not sleep.
… More ▾
When choosing a hotel, we chose a family hotel, where it will be good, first of all, for children, but....
Cons: . 1. We stopped by on July 11, two adults and two children. One is not 4 years old, the second is not a year old. We got there at 9 am!!!! ! Check-in from 14:00. At the reception, I repeatedly approached with a request to check us in early, as the baby was already crying and could not sleep. She offered a surcharge to wash the room herself, but..... a young tall girl pretended that she did not understand anything and referred to "international standards". At the same time, a couple of Muslims arrived and they were immediately settled . . Our baby was already in hysterics. Only after other vacationers began to resent LOUD, we were settled (at 13.40). At the same time, those who are already resting there said that there are FREE rooms... There are no rooms similar to "mother and child" in order to feed the child and put him to bed
2. On this day, we had time to go to breakfast, if you can call it that. You take a plate in your hands, and there is dried food on it !!! ! This is not one plate . . If you run your hand over it, it seems that sand has stuck to the plate. As a result, we had something to eat....At lunch, it was the same with dishes, only worse with tables. The lunch itself is designed for a short period of time. And all vacationers are forced to queue before the opening to take a table.....We did not have time to eat ourselves and feed the children, as vacationers are already standing over their souls and asking if we are leaving. (This question is not for vacationers, but for workers, We need to calculate the number of vacationers and tables!!! ) The men who cleaned the dishes were in very dirty clothes!!!!!
The queue for fruit, the queue for fried potatoes, the queue, the queue....This spoiled the mood specifically......
When vacationers came to our aid (on the issue of settling), they expressed everything about the dining room. For dinner, the dishes were more or less tolerably washed.
From the 12th, the dishes were clean and the staff in clean clothes.
3. On July 19, a fire alarm went off in one of the buildings at night. I left 5 minutes after the start, more vacationers began to come up behind me. The smell of smoke, visible smoke was not visible anywhere, but NO ONE came from the side of the hotel for 15 minutes !!!! ! Then we just all dispersed, without waiting for anyone. It's good that it was a false alarm, but what if the fire was real? Rescue of vacationers is the work of vacationers themselves ????!!!!!
4. There were a lot of jellyfish only on July 15th. The rest of the days were, but less. There was a lot of grass, but it could be bypassed.
5. Wi-fi worked only at the reception and then if you're lucky.
6. There is no soundproofing in the room, the audibility is excellent. What the neighbors are doing and what they are talking about can be heard perfectly. Although the Germans lived nearby, maybe they were just loud-voiced?
7. Separately, I would like to not very pleasantly mention the administrator from the reception (a tall young girl), who pretended that she did not understand what we were asking her about, did not even know how to call from room to room, did not know the Wi-Fi password, and much more etc. The administrator is the face of the hotel, and after talking with this lady, you understand that there is no order here and never will be. You can kiss her at the workplace and DO NOT SOLVE the problems of vacationers, but just smile sweetly and pretend that you don’t understand anything...
8. There are no fruits as such. You could only buy figs next to the shop at the hotel. Standing in line for watermelons or green peaches with children is not very convenient.
9. When we checked in, there were 2 bars of soap in the room, then we had to beg from the maids . . It's good that they took shampoo and shower gel from home.
10 Flies!!! ! There are sooooo many flies! Have to eat and drive away the flies.
BENEFITS: 1. sandy beach for children, good
2. The hotel, although old, is quite clean and beautiful. Quite good for its three stars.
3. Separately, I would like to mention their pastry chef. Everything was very tasty, from pastries to a variety of soufflé s.
Bottom line: I don’t want to go to Tunisia anymore. During the rest felt some haughty-arrogant attitude of the staff to vacationers. Starting with the reception, ending with the maids. And the cons somehow turned out to be more......
Cons: . 1. We stopped by on July 11, two adults and two children. One is not 4 years old, the second is not a year old. We got there at 9 am!!!! ! Check-in from 14:00. At the reception, I repeatedly approached with a request to check us in early, as the baby was already crying and could not sleep. She offered a surcharge to wash the room herself, but..... a young tall girl pretended that she did not understand anything and referred to "international standards". At the same time, a couple of Muslims arrived and they were immediately settled . . Our baby was already in hysterics. Only after other vacationers began to resent LOUD, we were settled (at 13.40). At the same time, those who are already resting there said that there are FREE rooms... There are no rooms similar to "mother and child" in order to feed the child and put him to bed
2. On this day, we had time to go to breakfast, if you can call it that. You take a plate in your hands, and there is dried food on it !!! ! This is not one plate . . If you run your hand over it, it seems that sand has stuck to the plate. As a result, we had something to eat....At lunch, it was the same with dishes, only worse with tables. The lunch itself is designed for a short period of time. And all vacationers are forced to queue before the opening to take a table.....We did not have time to eat ourselves and feed the children, as vacationers are already standing over their souls and asking if we are leaving. (This question is not for vacationers, but for workers, We need to calculate the number of vacationers and tables!!! ) The men who cleaned the dishes were in very dirty clothes!!!!!
The queue for fruit, the queue for fried potatoes, the queue, the queue....This spoiled the mood specifically......
When vacationers came to our aid (on the issue of settling), they expressed everything about the dining room. For dinner, the dishes were more or less tolerably washed.
From the 12th, the dishes were clean and the staff in clean clothes.
3. On July 19, a fire alarm went off in one of the buildings at night. I left 5 minutes after the start, more vacationers began to come up behind me. The smell of smoke, visible smoke was not visible anywhere, but NO ONE came from the side of the hotel for 15 minutes !!!! ! Then we just all dispersed, without waiting for anyone. It's good that it was a false alarm, but what if the fire was real? Rescue of vacationers is the work of vacationers themselves ????!!!!!
4. There were a lot of jellyfish only on July 15th. The rest of the days were, but less. There was a lot of grass, but it could be bypassed.
5. Wi-fi worked only at the reception and then if you're lucky.
6. There is no soundproofing in the room, the audibility is excellent. What the neighbors are doing and what they are talking about can be heard perfectly. Although the Germans lived nearby, maybe they were just loud-voiced?
7. Separately, I would like to not very pleasantly mention the administrator from the reception (a tall young girl), who pretended that she did not understand what we were asking her about, did not even know how to call from room to room, did not know the Wi-Fi password, and much more etc. The administrator is the face of the hotel, and after talking with this lady, you understand that there is no order here and never will be. You can kiss her at the workplace and DO NOT SOLVE the problems of vacationers, but just smile sweetly and pretend that you don’t understand anything...
8. There are no fruits as such. You could only buy figs next to the shop at the hotel. Standing in line for watermelons or green peaches with children is not very convenient.
9. When we checked in, there were 2 bars of soap in the room, then we had to beg from the maids . . It's good that they took shampoo and shower gel from home.
10 Flies!!! ! There are sooooo many flies! Have to eat and drive away the flies.
BENEFITS: 1. sandy beach for children, good
2. The hotel, although old, is quite clean and beautiful. Quite good for its three stars.
3. Separately, I would like to mention their pastry chef. Everything was very tasty, from pastries to a variety of soufflé s.
Bottom line: I don’t want to go to Tunisia anymore. During the rest felt some haughty-arrogant attitude of the staff to vacationers. Starting with the reception, ending with the maids. And the cons somehow turned out to be more......
Like
You like
• 6
We just returned from Tunisia, I’ll say right away if it weren’t for the excursions, our vacation would have been ruined. In the picture everything is very beautiful, in fact it is terrible. In the canteen there are plastic dirty tables on the street, indoor tables are covered with a tablecloth, more or less normal.
… More ▾
We just returned from Tunisia, I’ll say right away if it weren’t for the excursions, our vacation would have been ruined. In the picture everything is very beautiful, in fact it is terrible. In the canteen there are plastic dirty tables on the street, indoor tables are covered with a tablecloth, more or less normal. From food - CABBAGE - coarsely chopped, cabbage finely chopped with carrots, cabbage with onions. . a little bit of cucumbers with tomatoes. From meat every day there was beef goulash, not bad. . chicken and some small smelly fish. . . from garnish stewed vegetables, rice. . if there were fried potatoes, it was almost a fight from our redneck compatriots, which 90% of the Fruits give out !! ! you take a plate and stand like a sheep in line for a watermelon, there were still peaches. . this is all. About compatriots. . if you are not afraid of a crowd of people with screaming children, aunts and grandmothers in sundresses from the Cherkizovsky market, feel free to go. . for those who are not accustomed to "ANAPA" think carefully when choosing a hotel. The audience is a clean collective farm, breaking free for free food and free alcohol (terrible quality). The people are dark, the pools are full, both! At sea, sunbeds are occupied by redneck compatriots at 5 am, so you come to an empty beach covered with towels)))). Farther. . sea. . the sea is cloudy, I'm not really picking on it, it's just that in the same Monastir in the same Sousse the water is clear, in Eden the water is always muddy, there is always wind and small waves. Territory.... here I will put 5, a lot of beautiful plants, palm flowers, everything smells and smells sweet. Do not settle on the first floor, they will assure you that they gave you a super duper room and they will ask for more money for it, do not be fooled. . why? because it stinks of dampness and mold, the rooms are simple without frills, but it doesn't matter. On the first floor, each room has a small balcony approximately 0.5 m2, along the balcony there is a path that people constantly walk there, you won’t open either the window or the balcony door at night - there is a chance that someone will climb into you. . And most importantly, the first floor of the corridors is a passage courtyard, you won’t be able to sleep at night, children are running around, drunken aunts and fat-bellied uncles are yelling. Animators are normal, children are cool in the evening, the same dancing program. An important point - towels for the sea are given on bail 20 dinars (approximately 7 bucks) apiece, you pay - you get a receipt. . and a card, which is exchanged for towels in the service. So, God forbid, when you leave, you will lose this very receipt, no one will return the money to you. It is useless to prove it, the maximum is to take away their smelly gray towels as a souvenir))). Wi-Fi - works intermittently at the reception, designed for a maximum of 20 checks, usually all 50 checks sit there (((. I advise you not to be shy and not afraid to go to the city of Sousse, this is 5-6 km from the hotel, you can take a bus, you can take a taxi about 5-7 dinars ($ 2), there is a promenade and a clear sea. And I also advise the Excursion SAHARA, for the sake of it it’s probably worth going to Tunisia. If you have small children, sugar is not for you, it’s hot there and almost 2 days on the road in the bus Carthage, Tunisia, Sidi Bou Said are also interesting to see)) If you go to the Colosseum in El Jem (it's cool there), the guides will tell you that the film Gladiator was filmed there, get them away from me pzhl. . because it's a scam! ! filmed in many places, but not in Tunisia, and the scenery was reproduced in Malta. Olive oil can be bought in the shop at the hotel, the price is a normal difference of 1-2 dinars with a supermarket. I don’t advise you to go to a pirate ship, there is crazy pitching, 70% burped, heat, dolphins once or twice and counted. . If you are thinking of going to Tunisia (country), consider the island of Djerba and the city of Mahdia better, in the latter they say the azure sea and calmly. Good luck to all.
Like
You like
• 18
Ultra all inclusive - this is because of the snacks near the beach. They tried alcohol, but did not use it (diluted only for smell and painted over for color). The beach is small, but there were always sun loungers. The territory satisfied that it was not huge, but nevertheless... it was where to be like. Meals are like in many hotels.
… More ▾
Ultra all inclusive - this is because of the snacks near the beach. They tried alcohol, but did not use it (diluted only for smell and painted over for color). The beach is small, but there were always sun loungers. The territory satisfied that it was not huge, but nevertheless... it was where to be like. Meals are like in many hotels... standard: three types of meat, four types of side dishes, salads, vegetables, in a vat in the evenings like pilaf... cous cous (delicious), weak grill, fruit: watermelon, niktorina, peaches, plums. Bottled water in any bar. Take your coffee with you! Only children got to the animation, as they were with a three-year-old child... the child was delighted. The slides pleased the child!!! ))) Considering that we paid less than $1000 for the tour, the rest was a success.
Like
You like
• 3
• traveled 6 years ago
We are resting now in Edam Club 3 after reading the reviews I was in hysterics, everything is bad I will not repeat in one word HORRIBLE starting from the AZUR airline do not trust anyone... starting from the plane they constantly delay, they did not delay for a single minute, the stewardesses are lovely girls drinks coffee, there is a minus lunch is boring but due to cheap tickets of this airline, they flew in, met us, fed us what else we need, we are here for the third day, but my son and I are happy with everything, he is 26 and I am 59, the sea is dirty, I agree, but there are 6 pools, counting with children, and there are more children here than adults, This we flew April 27 to May 8.
… More ▾
We are resting now in Edam Club 3 after reading the reviews I was in hysterics, everything is bad I will not repeat in one word HORRIBLE starting from the AZUR airline do not trust anyone... starting from the plane they constantly delay, they did not delay for a single minute, the stewardesses are lovely girls drinks coffee, there is a minus lunch is boring but due to cheap tickets of this airline, they flew in, met us, fed us what else we need, we are here for the third day, but my son and I are happy with everything, he is 26 and I am 59, the sea is dirty, I agree, but there are 6 pools, counting with children, and there are more children here than adults, This we flew April 27 to May 8.2018 and do not trust anyone food super HOTEL huge staff super animation even better
Like
You like
• 13
We decided to go on vacation with my mother spontaneously, so we chose the offer from Anex Tour. There are no questions about the flight, and there are no questions for the guide who met and saw off. The hotel guide Adam is just making money, I can’t say anything good or bad about him either. Now the hotel.
… More ▾
We decided to go on vacation with my mother spontaneously, so we chose the offer from Anex Tour. There are no questions about the flight, and there are no questions for the guide who met and saw off. The hotel guide Adam is just making money, I can’t say anything good or bad about him either.
Now the hotel. We were brought at 12. Check-in at 14. we were tired and I didn’t want to wait, I paid $ 30 at the reception and got my number. The room is clean (relatively) at least clean linen, the cleaning lady came in too often to change linen, or rather just turn it over to the other side! It is useless to say something, they pretend that they do not understand you.
We got to the holiday season of the Arabs and Algerians and it's just hell. They themselves seem to be calm, but they eat like pigs and their children scream terribly always and everywhere.
The first 5 days we swam and in the morning the beach was cleaned from algae.
Then the jellyfish and the swimming season ended, it is unrealistic to enter the water, the pool is something, it was packed with Arabs.
Food is 3. You can eat, though the monotony quickly gets bored, the alcohol is of medium porosity - but the Russians got drunk normally, so I’ll say that it’s strong and diluted in moderation.
For the fact that I gave a "bribe" on the first day, the attitude was more or less
The most disgusting thing is the male employees of the hotel
I have never seen such arrogant, persistent people. They climbed both to my mother and to me every day, it is simply unbearable. It's the same in the city
The city itself did not hook anything, the country too, I will not go again.
A typical holiday for Russian couples who drink and lie down on the beach! If this is you, then welcome! )
Now the hotel. We were brought at 12. Check-in at 14. we were tired and I didn’t want to wait, I paid $ 30 at the reception and got my number. The room is clean (relatively) at least clean linen, the cleaning lady came in too often to change linen, or rather just turn it over to the other side! It is useless to say something, they pretend that they do not understand you.
We got to the holiday season of the Arabs and Algerians and it's just hell. They themselves seem to be calm, but they eat like pigs and their children scream terribly always and everywhere.
The first 5 days we swam and in the morning the beach was cleaned from algae.
Then the jellyfish and the swimming season ended, it is unrealistic to enter the water, the pool is something, it was packed with Arabs.
Food is 3. You can eat, though the monotony quickly gets bored, the alcohol is of medium porosity - but the Russians got drunk normally, so I’ll say that it’s strong and diluted in moderation.
For the fact that I gave a "bribe" on the first day, the attitude was more or less
The most disgusting thing is the male employees of the hotel
I have never seen such arrogant, persistent people. They climbed both to my mother and to me every day, it is simply unbearable. It's the same in the city
The city itself did not hook anything, the country too, I will not go again.
A typical holiday for Russian couples who drink and lie down on the beach! If this is you, then welcome! )
Like
You like
• 5
Country- Tunisia Hotel - EDEN CLUB 3* Tour operator- Anex tour Airline- Azurair A country to which we will never return! ! I don't even know where to start writing a bad review... The airline company - we flew for 4 hours on stools instead of seats, it was terrible, the belts were fastened after one ...in principle, there is nothing to say about food, inedible sandwiches with mayonnaise and some kind of plastic cheese were given back and forth .
… More ▾
Country- Tunisia
Hotel - EDEN CLUB 3*
Tour operator- Anex tour
Airline- Azurair
A country to which we will never return! !
I don't even know where to start writing a bad review...
The airline company - we flew for 4 hours on stools instead of seats, it was terrible, the belts were fastened after one ...in principle, there is nothing to say about food, inedible sandwiches with mayonnaise and some kind of plastic cheese were given back and forth ...the flight was delayed back by 6 for hours they didn’t announce anything and didn’t let the crew on the plane (the pilots were sitting with us in the waiting room), then we were told that some detail on the plane was changing - we generally precipitated ...but we flew fine, the pilot was amazing, he talked to the passengers kindly and said where to look out the window to see the night Sicily and Naples is a beauty! ! ! the landing was magnificent, so soft we have not yet sat down!
Now about the tour operator...
Anex tour - half-asleep and dissatisfied girls met us at the airport, but everything was much worse back, no one notified us about the flight delay, the departure was originally at 20:00, but it was moved to 22:30 a day, they took us from the hotel at 17:00 and getting off the bus, the girl almost laughingly said that "it seems like your flight was postponed" ...we were shocked, this is putting it mildly ...3 small children were traveling in our company, we were all left without dinner and a normal rest. .. then we found out that we had to cuckoo at the airport until 2 am ...there’s nothing good to say about the hotel guide either ...instead of solving our problems, he played for several days and fed us with promises ...without doing anything sensible... but I will describe this in more detail in the comments to the hotel!
Hotel EDEN CLUB 3*:
THIS IS JUST A NIGHTMARE AND NOT A HOTEL! ! !
Everywhere dirt, Arabs, Algerians flooded the hotel every day ...so, okay, everything is in order!
Check-in - we arrived at the hotel at 17:00 (check-in was from 14:00), going up to the administrators, we filled out the documents and we were asked to wait 10 minutes ...we waited half an hour ...no one paid attention to us (a company from 9! man), I came up and asked what the problem was, to which the administrator answered me "no problem", I said "so populate", he started yelling something in Arabic and threw a key at me ...it was the finish line... we went to the room and realized that it would be better if we stayed at the reception ...I am attaching a photo ...the room for 3 was so small that there was nowhere to turn around, but it was half the trouble ...the condo did not work, things were scary in the closet put it - dust, sand, hair ...the same thing on the sheets - hair, sand - apparently they haven’t been changed ...it’s even scary to write about the bathroom ...everything is moldy, the toilet is dirty, the sink is stained, hair hung on the wall and stickers from used pads, a towel was lying on the bathroom, everything was dirty and in my hair ...
we rushed to the reception, but they told us that the room was being cleaned and there were no free ones today ...we offered money, but it didn’t solve anything ...after spending the night in clothes, we ran in the morning to the hotel guide Adam, demanded to move to another hotel , but he talked to the management and a day later we were given another room - cleaner of course, but with a broken toilet bowl, the same dirty towels and a terrible bathroom, we washed exclusively in slippers, because it was scary to step there with bare feet ...after 2 days Adam offered us a move to another hotel with a surcharge of 500!! ! ! dollars, we were shocked and realized that it was simply not profitable for them to relocate us, so they would not offer anything adequate to us ...we stayed in this viper, although a couple of times we wanted to fly home at our own expense ...the attitude of the hotel to Russians, to put it mildly, swine, they didn’t consider us as people there, in principle, they insulted us as best they could or, in principle, did not pay attention to us ...
The cafe food was sooo scarce, but there was always pasta and cucumbers - the children ate almost the same thing as we did ...we wiped the plates and cutlery with antibacterial wipes, as there were food residues and stains on them, lunch was only 1.5 hours and it was very difficult to break through Arab women with children ...sometimes even impossible ...my husband said that alcohol and lemonades were terribly diluted, I didn’t try it myself, I can’t say!
The pools and the sea - the filtration system apparently almost did not work, no one apparently wore children to the toilet either, and after 1.5 hours of staying in the children's pool, swimwear stank of urine ...but unfortunately we had no choice, there were so many jellyfish in the sea that even it was dangerous to stand near the shore! 3 times our men cleaned the water from jellyfish for an hour (with a children's shovel) and we could dip the children in salt water in shallow water for 5 minutes, then the jellyfish attacked! . . the beach is dirty, they found glasses a couple of times, and near the pool we found a needle ...
A little more about the hotel - upon arrival we were immediately announced - they steal here - hand over valuables to the safe, but after learning from the residents that the cameras are sometimes turned off in the room with the safe and things disappear there, we decided not to risk it and carried documents, money and phones with tablets with yourself!! ! ! there are many more small nuances, but there is sooo much to write, so I will limit myself to the most egregious ones!
Hotel - EDEN CLUB 3*
Tour operator- Anex tour
Airline- Azurair
A country to which we will never return! !
I don't even know where to start writing a bad review...
The airline company - we flew for 4 hours on stools instead of seats, it was terrible, the belts were fastened after one ...in principle, there is nothing to say about food, inedible sandwiches with mayonnaise and some kind of plastic cheese were given back and forth ...the flight was delayed back by 6 for hours they didn’t announce anything and didn’t let the crew on the plane (the pilots were sitting with us in the waiting room), then we were told that some detail on the plane was changing - we generally precipitated ...but we flew fine, the pilot was amazing, he talked to the passengers kindly and said where to look out the window to see the night Sicily and Naples is a beauty! ! ! the landing was magnificent, so soft we have not yet sat down!
Now about the tour operator...
Anex tour - half-asleep and dissatisfied girls met us at the airport, but everything was much worse back, no one notified us about the flight delay, the departure was originally at 20:00, but it was moved to 22:30 a day, they took us from the hotel at 17:00 and getting off the bus, the girl almost laughingly said that "it seems like your flight was postponed" ...we were shocked, this is putting it mildly ...3 small children were traveling in our company, we were all left without dinner and a normal rest. .. then we found out that we had to cuckoo at the airport until 2 am ...there’s nothing good to say about the hotel guide either ...instead of solving our problems, he played for several days and fed us with promises ...without doing anything sensible... but I will describe this in more detail in the comments to the hotel!
Hotel EDEN CLUB 3*:
THIS IS JUST A NIGHTMARE AND NOT A HOTEL! ! !
Everywhere dirt, Arabs, Algerians flooded the hotel every day ...so, okay, everything is in order!
Check-in - we arrived at the hotel at 17:00 (check-in was from 14:00), going up to the administrators, we filled out the documents and we were asked to wait 10 minutes ...we waited half an hour ...no one paid attention to us (a company from 9! man), I came up and asked what the problem was, to which the administrator answered me "no problem", I said "so populate", he started yelling something in Arabic and threw a key at me ...it was the finish line... we went to the room and realized that it would be better if we stayed at the reception ...I am attaching a photo ...the room for 3 was so small that there was nowhere to turn around, but it was half the trouble ...the condo did not work, things were scary in the closet put it - dust, sand, hair ...the same thing on the sheets - hair, sand - apparently they haven’t been changed ...it’s even scary to write about the bathroom ...everything is moldy, the toilet is dirty, the sink is stained, hair hung on the wall and stickers from used pads, a towel was lying on the bathroom, everything was dirty and in my hair ...
we rushed to the reception, but they told us that the room was being cleaned and there were no free ones today ...we offered money, but it didn’t solve anything ...after spending the night in clothes, we ran in the morning to the hotel guide Adam, demanded to move to another hotel , but he talked to the management and a day later we were given another room - cleaner of course, but with a broken toilet bowl, the same dirty towels and a terrible bathroom, we washed exclusively in slippers, because it was scary to step there with bare feet ...after 2 days Adam offered us a move to another hotel with a surcharge of 500!! ! ! dollars, we were shocked and realized that it was simply not profitable for them to relocate us, so they would not offer anything adequate to us ...we stayed in this viper, although a couple of times we wanted to fly home at our own expense ...the attitude of the hotel to Russians, to put it mildly, swine, they didn’t consider us as people there, in principle, they insulted us as best they could or, in principle, did not pay attention to us ...
The cafe food was sooo scarce, but there was always pasta and cucumbers - the children ate almost the same thing as we did ...we wiped the plates and cutlery with antibacterial wipes, as there were food residues and stains on them, lunch was only 1.5 hours and it was very difficult to break through Arab women with children ...sometimes even impossible ...my husband said that alcohol and lemonades were terribly diluted, I didn’t try it myself, I can’t say!
The pools and the sea - the filtration system apparently almost did not work, no one apparently wore children to the toilet either, and after 1.5 hours of staying in the children's pool, swimwear stank of urine ...but unfortunately we had no choice, there were so many jellyfish in the sea that even it was dangerous to stand near the shore! 3 times our men cleaned the water from jellyfish for an hour (with a children's shovel) and we could dip the children in salt water in shallow water for 5 minutes, then the jellyfish attacked! . . the beach is dirty, they found glasses a couple of times, and near the pool we found a needle ...
A little more about the hotel - upon arrival we were immediately announced - they steal here - hand over valuables to the safe, but after learning from the residents that the cameras are sometimes turned off in the room with the safe and things disappear there, we decided not to risk it and carried documents, money and phones with tablets with yourself!! ! ! there are many more small nuances, but there is sooo much to write, so I will limit myself to the most egregious ones!
Like
You like
• 3
Who flies to rest in a good mood, you will like it very much! The hotel is worthy for its 3+. There is no hairdryer and shampoo in the rooms, take it with you, and most importantly, do not forget to take a good mood! The food is very good, you will never be hungry, pastries are real jam! Animators class! There are Ganik and Biblo-guys on hinges, they dance so much that it’s simply impossible to repeat them! The head of the animators Mango rarely comes out, but aptly, he also does miracles.
… More ▾
Who flies to rest in a good mood, you will like it very much! The hotel is worthy for its 3+. There is no hairdryer and shampoo in the rooms, take it with you, and most importantly, do not forget to take a good mood! The food is very good, you will never be hungry, pastries are real jam!
Animators class! There are Ganik and Biblo-guys on hinges, they dance so much that it’s simply impossible to repeat them! The head of the animators Mango rarely comes out, but aptly, he also does miracles.
We rested at the beginning of May, the weather was beautiful, the sea is cool, but having plunged, we don’t want to leave it.
Animators class! There are Ganik and Biblo-guys on hinges, they dance so much that it’s simply impossible to repeat them! The head of the animators Mango rarely comes out, but aptly, he also does miracles.
We rested at the beginning of May, the weather was beautiful, the sea is cool, but having plunged, we don’t want to leave it.
Like
You like
• 7
We just arrived from Tunisia. We rested at the Eden Club hotel. The hotel is worth the money! Very kind and helpful staff, delicious cuisine (not very diverse though), but you won't go hungry. The baked goods are great, they have a wide variety. The animators Gani and Biblo fell in love with us, they are so wonderful, pleasant and very active.
… More ▾
We just arrived from Tunisia. We rested at the Eden Club hotel. The hotel is worth the money! Very kind and helpful staff, delicious cuisine (not very diverse though), but you won't go hungry. The baked goods are great, they have a wide variety. The animators Gani and Biblo fell in love with us, they are so wonderful, pleasant and very active. Having seen them once, you will never forget! Memories from these guys are unforgettable! Disadvantages: no hair dryer in the room, shampoo, dirty sea.
Review from — vOtpusk.ru
Like
You like
• 8
arrived at the hotel everything is fine 90 percent of the vacationers are Russians, settled in an uncleaned room with dirty bedding, at the reception how they found out that the room should be cleaned suddenly everyone forgot the Russian language pretending not to understand, I had to explain in English, okay, figured it out, the next morning I wake up and see a cockroach the size of a matchbox on my bed, I thought that such a cockroach does not exist, it turned out that I was wrong, for a long time I drove it with a slipper around the room and still caught it in the area of u200bu200bthe washbasin where it then continued to lie crushed for another five days, until it finally I didn’t notice the cleaning, as for cleaning, the room is cleaned every day, that is, they pretend that they are cleaning, the bed linen is not changed, just do they turn it from side to side, you can check by putting marks on the linen, there is a TV but without a remote control and the remote control is at the reception for money , in general, the rest is not bad if you don’t go into the room, the kitchen is at the highest level, good beautiful slides in the water park.
… More ▾
arrived at the hotel everything is fine 90 percent of the vacationers are Russians, settled in an uncleaned room with dirty bedding, at the reception how they found out that the room should be cleaned suddenly everyone forgot the Russian language pretending not to understand, I had to explain in English, okay, figured it out, the next morning I wake up and see a cockroach the size of a matchbox on my bed, I thought that such a cockroach does not exist, it turned out that I was wrong, for a long time I drove it with a slipper around the room and still caught it in the area of u200bu200bthe washbasin where it then continued to lie crushed for another five days, until it finally I didn’t notice the cleaning, as for cleaning, the room is cleaned every day, that is, they pretend that they are cleaning, the bed linen is not changed, just do they turn it from side to side, you can check by putting marks on the linen, there is a TV but without a remote control and the remote control is at the reception for money , in general, the rest is not bad if you don’t go into the room, the kitchen is at the highest level, good beautiful slides in the water park. as for the all-inclusive option, half of the hotel along with the animators begin to drink alcohol without measure and it starts until the morning with the women, in general, such a vacation, and even there everyone is responsible for himself, it’s better not to be extreme,
Review from — vOtpusk.ru
Like
You like
• 4
Show more »
