Good hotel, but not for Ukrainians

Written: 30 august 2017
Travel time: 19 — 27 august 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 8.0
Food: 1.0
Amenities: 9.0
We chose this hotel based on the reviews and didn't find a single bad one. To relax with a child, we needed sand, a gentle entry into the sea and 1 line, 50 meters from the sea. This is in the hotel. So in order.
1. We arrived at the hotel at 12.00, we were immediately put on bracelets and offered to go to the bar to eat, and we had to wait until 14.00 to check in. When registering the room, I wanted to give $ 20 to get a room with a sea view, but they didn’t take it, they said later. As a result, for all Russians and Ukrainians, the rooms are only with a view of the highway and without a balcony (it was very noisy, there were probably no seals on the windows). There was nowhere to dry clothes and towels. We turned to the reception with a request to change the room, they said there were no free ones and they would change it in 2-3 days. But even after 3 days they refused us, in short, why promise if they were not going to change. Rooms with balconies and sea views were given only for Germans and Turks, of which there are a lot in the hotel. The bed was changed every 3 days. Towels, if you don't throw them on the floor, they won't change them. Sometimes towels were given with yellow spots. Surely the number is 5? doesn't pull at all. Everything is old and the furniture is cheap.
2. The sea is of course gorgeous, warm, clean, the beach is sandy, the entry into the sea is smooth. But the beds came across black from mold, the mattresses were tired. But it's free. We were very pleased with morning exercises in the sea.

3. The food is chic, the variety of dishes was surprising. Service was excellent, dirty dishes were cleaned immediately. In addition to breakfast, brunch, lunch, dinner, you could eat at the bar (french fries, salads, watermelon, pizza to choose from, they bake in front of you). At the second bar, you could take ice cream without restrictions, they also baked cakes in front of you. In the lobby bar cakes, cakes, cookies, tea, coffee, drinks, apples - around the clock. Coffee machines at every turn: cappuccino, hot chocolate, americano, espresso. . .
Conclusion: room for 3 *, food and beach for 5 *.
Translated automatically from Russian. View original