In short, the staff represented by the Receptionist (I unfortunately don’t remember his name) and Ferhat Sadi (Ferhat Sadi front office manager) and of course the representative from Anex tour Nuradin Adam, he played one of the key roles among those who spoiled us practically the whole vacation. In more detail, then: we bought a tour for a week, flew to Antalya airport and then our adventures began, we drove 4+ hours to the hotel, although our hotel was the second in terms of delivery, I don’t know if we got a unique driver, or we just so lucky as friends drove 2 hours and 30 minutes to a hotel that was further than ours.
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In short, the staff represented by the Receptionist (I unfortunately don’t remember his name) and Ferhat Sadi (Ferhat Sadi front office manager) and of course the representative from Anex tour Nuradin Adam, he played one of the key roles among those who spoiled us practically the whole vacation.
In more detail, then: we bought a tour for a week, flew to Antalya airport and then our adventures began, we drove 4+ hours to the hotel, although our hotel was the second in terms of delivery, I don’t know if we got a unique driver, or we just so lucky as friends drove 2 hours and 30 minutes to a hotel that was further than ours. Important! ! ! We traveled by bus, not by big bus.
After we arrived at the hotel, they asked us where we came from, what is our name, took our vouchers and issued a card from the room, the porter took our suitcase and led us towards the old building where the economy rooms are located, at the reception, and also on the way I clarified this we have a card from a standard room in the new building, to which there was a positive response. When we entered the room, our surprise knew no bounds, as we saw a completely different room that we had booked. We were simply fooled and settled in the old building in an economy room where there was an unpleasant smell in the shower. But it should be clarified that even in this economy there were slippers, bathrobes and two large towels (I will focus on this, since I will return to this point later).
After we saw that we were settled in the wrong room that we booked. We left our suitcases there and went to the reception to clarify the details why.
And at the reception the most interesting thing began in us: the receptionist began to say that this was a standard class room and they settled us correctly. I showed him a photo of the standard and economy which they have on the site also provided them with a voucher where there is all the information about our room, but there was zero sense.
We contacted our tour operator who sold the tour to us, and he confirmed everything that we really have a standard room that is located in the new building (aka the main building) and that we need to say this information again so that we would be given a different number, but on receptionists stood their ground and did not want to settle in our legal number in any way.
After that, we called Ferhad Sadi (Ferhat Sadi front office manager), he also said that they were not aware because no one had booked a standard room with them and these questions were not for them, but for the anex tour (the standard scheme of Turks who breed their guests)
But then we were lucky in the hotel there was a representative from Anex tour Nuradin Adam, we called him, asked how to solve this problem, to which he replied that he did not know and this was not his job. After that, we again contacted our tour agent and here special thanks to Him, since it was he who helped us a lot in somehow influencing Nuradin and he began to do his job. We spent more than 3 hours arguing and talking with the staff and Nuradin, while we were very tired and hungry.
After Nuradin was contacted from the main office of the Anex tour, he began to do something, but at the same time continued to do dirty tricks, which I will write about later.
After a while, he came up to us and said that tomorrow you will move to a new room, but this night you will be in the old one (a small victory for us, but not for long)
But the next day I approached Nuradin and asked what time we could check into a new room?
He replied that we will stop by when he says. After 15-20 minutes, I saw the doorman in the hotel lobby, it was around 11.20 in the morning, he himself came up to me and said that your new room was already ready and we could move, but we need to go to Nuradin (a representative from the annex tour) and come up with him to the reception. I was delighted and went to Nuradin and told him what the porter told me, while thinking that in a few minutes we would be in a new room, but Nuradin turned out to be that g@@nom as he said that you would check in when I said and it might be now, and maybe at 16 o'clock, and if he does not have a desire, then later.
Further, they gave us a new number, though not immediately, but somewhere after 2 pm, since Nuradin spoiled it a little.
After we arrived at the hotel, we were asked where we came from, what is our name, we took our vouchers and issued a card from the room, the porter took our suitcase and led us towards the old building where the economy rooms are located, at the reception, and also on the way, I clarified it is in us a card from a standard room in a new building, to which there was a positive response. When we entered the room, our surprise knew no bounds, as we saw a completely different room that we had booked. We were simply fooled and settled in the old building in an economy room where there was an unpleasant smell in the shower. But it should be clarified that even in this economy there were slippers, bathrobes and two large towels (I will focus on this, since I will return to this point later).
After we saw that we were settled in the wrong room that we booked. We left our suitcases there and went to the reception to clarify the details why.
He replied that we will stop by when he says. After 15-20 minutes, I saw the doorman in the hotel lobby, it was around 11.20 in the morning, he himself came up to me and said that your new room was already ready and we could move, but we need to go to Nuradin (a representative from the annex tour) and come up with him to the reception. I was delighted and went to Nuradin and told him what the porter told me, while thinking that in a few minutes we would be in a new room, but Nuradin turned out to be that g@@nom as he said that you would check in when I said and it might be now, and maybe at 16 o'clock, and if he does not have a desire, then later.
Further, they gave us a new number, though not immediately, but somewhere after 2 pm, since Nuradin spoiled it a little.
When we were settled in a new room there were no slippers, bathrobes, there was only one large towel, one for the feet and two small ones for the face.
Cleaning in the room occurs after you have pressed a special button (It is difficult to call it cleaning, since cleaning is to remove garbage if it does not fit into the bin, and if it does, then the ego is not cleaned, the floor is not cleaned, the maximum is covered with a bed and you can deliver the gel and shampoo)
The bed was not changed for 7 days! ! ! But that's not the most important thing
In more detail, then: we bought a tour for a week, flew to Antalya airport and then our adventures began, we drove 4+ hours to the hotel, although our hotel was the second in terms of delivery, I don’t know if we got a unique driver, or we just so lucky as friends drove 2 hours and 30 minutes to a hotel that was further than ours. Important! ! ! We traveled by bus, not by big bus.
After we arrived at the hotel, they asked us where we came from, what is our name, took our vouchers and issued a card from the room, the porter took our suitcase and led us towards the old building where the economy rooms are located, at the reception, and also on the way I clarified this we have a card from a standard room in the new building, to which there was a positive response. When we entered the room, our surprise knew no bounds, as we saw a completely different room that we had booked. We were simply fooled and settled in the old building in an economy room where there was an unpleasant smell in the shower. But it should be clarified that even in this economy there were slippers, bathrobes and two large towels (I will focus on this, since I will return to this point later).
After we saw that we were settled in the wrong room that we booked. We left our suitcases there and went to the reception to clarify the details why.
And at the reception the most interesting thing began in us: the receptionist began to say that this was a standard class room and they settled us correctly. I showed him a photo of the standard and economy which they have on the site also provided them with a voucher where there is all the information about our room, but there was zero sense.
We contacted our tour operator who sold the tour to us, and he confirmed everything that we really have a standard room that is located in the new building (aka the main building) and that we need to say this information again so that we would be given a different number, but on receptionists stood their ground and did not want to settle in our legal number in any way.
After that, we called Ferhad Sadi (Ferhat Sadi front office manager), he also said that they were not aware because no one had booked a standard room with them and these questions were not for them, but for the anex tour (the standard scheme of Turks who breed their guests)
But then we were lucky in the hotel there was a representative from Anex tour Nuradin Adam, we called him, asked how to solve this problem, to which he replied that he did not know and this was not his job. After that, we again contacted our tour agent and here special thanks to Him, since it was he who helped us a lot in somehow influencing Nuradin and he began to do his job. We spent more than 3 hours arguing and talking with the staff and Nuradin, while we were very tired and hungry.
After Nuradin was contacted from the main office of the Anex tour, he began to do something, but at the same time continued to do dirty tricks, which I will write about later.
After a while, he came up to us and said that tomorrow you will move to a new room, but this night you will be in the old one (a small victory for us, but not for long)
But the next day I approached Nuradin and asked what time we could check into a new room?
He replied that we will stop by when he says. After 15-20 minutes, I saw the doorman in the hotel lobby, it was around 11.20 in the morning, he himself came up to me and said that your new room was already ready and we could move, but we need to go to Nuradin (a representative from the annex tour) and come up with him to the reception. I was delighted and went to Nuradin and told him what the porter told me, while thinking that in a few minutes we would be in a new room, but Nuradin turned out to be that g@@nom as he said that you would check in when I said and it might be now, and maybe at 16 o'clock, and if he does not have a desire, then later.
Further, they gave us a new number, though not immediately, but somewhere after 2 pm, since Nuradin spoiled it a little.
After we arrived at the hotel, we were asked where we came from, what is our name, we took our vouchers and issued a card from the room, the porter took our suitcase and led us towards the old building where the economy rooms are located, at the reception, and also on the way, I clarified it is in us a card from a standard room in a new building, to which there was a positive response. When we entered the room, our surprise knew no bounds, as we saw a completely different room that we had booked. We were simply fooled and settled in the old building in an economy room where there was an unpleasant smell in the shower. But it should be clarified that even in this economy there were slippers, bathrobes and two large towels (I will focus on this, since I will return to this point later).
After we saw that we were settled in the wrong room that we booked. We left our suitcases there and went to the reception to clarify the details why.
He replied that we will stop by when he says. After 15-20 minutes, I saw the doorman in the hotel lobby, it was around 11.20 in the morning, he himself came up to me and said that your new room was already ready and we could move, but we need to go to Nuradin (a representative from the annex tour) and come up with him to the reception. I was delighted and went to Nuradin and told him what the porter told me, while thinking that in a few minutes we would be in a new room, but Nuradin turned out to be that g@@nom as he said that you would check in when I said and it might be now, and maybe at 16 o'clock, and if he does not have a desire, then later.
Further, they gave us a new number, though not immediately, but somewhere after 2 pm, since Nuradin spoiled it a little.
When we were settled in a new room there were no slippers, bathrobes, there was only one large towel, one for the feet and two small ones for the face.
Cleaning in the room occurs after you have pressed a special button (It is difficult to call it cleaning, since cleaning is to remove garbage if it does not fit into the bin, and if it does, then the ego is not cleaned, the floor is not cleaned, the maximum is covered with a bed and you can deliver the gel and shampoo)
The bed was not changed for 7 days! ! ! But that's not the most important thing
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• 5
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The vacation went perfectly, the price was acceptable, although a few days after buying the ticket, it almost doubled. I'll start with the cons and then the pros. Free Wi-Fi only in the lobby and on the beach and only half a megabit. Paid for 15 euros per week and only for 1 device a little better, but also r.
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The vacation went perfectly, the price was acceptable, although a few days after buying the ticket, it almost doubled. I'll start with the cons and then the pros. Free Wi-Fi only in the lobby and on the beach and only half a megabit. Paid for 15 euros per week and only for 1 device a little better, but also r... in the 21st year, this is not good at all. The second minus is the stones at the entrance to the sea, first scout the bottom, then move in the water. And the third minus is when the hotel is completely occupied, if you don’t arrive at the beginning of lunch or dinner, you can be left without a place and wander around the restaurant with plates for a long time in search of empty seats.
Everything else is just pluses. Here's the truth. The location is convenient, both to the beach and to stop in the center and to Alanium, close to the market on Mondays and not far on Thursdays. The food is delicious and varied, there are always several types of meat, chicken and fish, it’s a pity rarely just fried eggs, but there are a lot of dishes from them, soups, very tasty french fries, from which I could not tear myself away for a long time and forbid myself to eat it, in general, food for 2 weeks is not boring. Great snacks by the pool, not bad ice cream. Fruit at least 5 types. Juices are not yupi, but 100% natural nectars, about the same as in bags. Alcohol, as everywhere, beer and crayfish are excellent, wines are not bad, and strong, as usual, vaguely resembles the familiar names of the same name.
The pool is deep enough, there are enough places, very good slides, despite the outwardly ordinary appearance, they spin well, help to shake the stomach)) It’s not far from the beach and it’s nice to walk, about 7 minutes, there are enough sunbeds on the beach and there are drinks. The sunbeds are all intact, the pool is new. Everything in the room works, nothing is broken, there are no cracks or mold. Spacious shower for two, hair dryer, LCD TV 32", but without Ukrainian channels. Every day easy cleaning, without mopping, changing linen and adding water to the refrigerator, one 1.5 l and 2 small sodas, there is a tea set, everything free of charge. The view from the balcony was on everything, the mountains, the city, the sea and even the fortress on the mountain. At the same time, I didn’t hear the music from the animation, about which I can’t say anything, I’m not a fan.
In general, I recommend, if for adequate money, everything was super. I am in Alanya for the 7th time, there is something to compare.
Everything else is just pluses. Here's the truth. The location is convenient, both to the beach and to stop in the center and to Alanium, close to the market on Mondays and not far on Thursdays. The food is delicious and varied, there are always several types of meat, chicken and fish, it’s a pity rarely just fried eggs, but there are a lot of dishes from them, soups, very tasty french fries, from which I could not tear myself away for a long time and forbid myself to eat it, in general, food for 2 weeks is not boring. Great snacks by the pool, not bad ice cream. Fruit at least 5 types. Juices are not yupi, but 100% natural nectars, about the same as in bags. Alcohol, as everywhere, beer and crayfish are excellent, wines are not bad, and strong, as usual, vaguely resembles the familiar names of the same name.
The pool is deep enough, there are enough places, very good slides, despite the outwardly ordinary appearance, they spin well, help to shake the stomach)) It’s not far from the beach and it’s nice to walk, about 7 minutes, there are enough sunbeds on the beach and there are drinks. The sunbeds are all intact, the pool is new. Everything in the room works, nothing is broken, there are no cracks or mold. Spacious shower for two, hair dryer, LCD TV 32", but without Ukrainian channels. Every day easy cleaning, without mopping, changing linen and adding water to the refrigerator, one 1.5 l and 2 small sodas, there is a tea set, everything free of charge. The view from the balcony was on everything, the mountains, the city, the sea and even the fortress on the mountain. At the same time, I didn’t hear the music from the animation, about which I can’t say anything, I’m not a fan.
In general, I recommend, if for adequate money, everything was super. I am in Alanya for the 7th time, there is something to compare.
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• 5
We were attracted by the price / quality of this hotel. The territory of the hotel is good, it is located on the 2nd line. This is a small city hotel. The Internet here is weak, the food is good, you can even say that it is excellent. Everything is fine here, I can recommend this hotel to come here to rest.
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We were attracted by the price / quality of this hotel. The territory of the hotel is good, it is located on the 2nd line. This is a small city hotel. The Internet here is weak, the food is good, you can even say that it is excellent. Everything is fine here, I can recommend this hotel to come here to rest.
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• 10
Hello. From 20.09 to 3.10 we rested: I, my girlfriend and my adult daughter, in the Avena resorte & spa hotel, which we fell in love with last year, in Alanya, Obagol district. Despite all the nitpicking of those who have previously written about this hotel, I remain fully convinced that EVERYTHING suited me both last and this year.
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Hello. From 20.09 to 3.10 we rested: I, my girlfriend and my adult daughter, in the Avena resorte & spa hotel, which we fell in love with last year, in Alanya, Obagol district. Despite all the nitpicking of those who have previously written about this hotel, I remain fully convinced that EVERYTHING suited me both last and this year. The furniture in the lobby is a little old - the upholstery of the chairs is rubbed at the ends. Paid Wi-Fi has not fallen in price. And everything else remained the same. No complaints about the food at all. The staff is smiling and polite. It is clear that with a brush, on their knees, maids do not crawl on the floor. But, if you turn on the key asking for cleaning - towels, bedding will be changed, the bed will be made, there will be water in the refrigerator, soap and water will lie in the bathroom along with matches, cotton swabs and shower caps. The floor will be wiped, there will be no sand under your feet. Towels for the beach, as before, are free, however, sunbeds and umbrellas too. WiFi is free on the beach and in the lobby. On the territory there is another building, in which economy class rooms, a passage to it through the pool area.
+905550055348, Pasha - direct contact for the purchase of good fur and leather products without intermediaries, which, of course, for the better, affects the price. Very sociable, charming, Russian-speaking guy. By the pool, from 11 am to 4 pm snacks, at 4 pm ice cream for EVERYONE, just like last year! At the reception there is a Russian-speaking girl Victoria and the hotel manager, who speaks Russian very cheerfully. We booked a standard room. We arrived at the hotel at the beginning of the eleventh morning and after registration, a room was immediately provided. Bearing in mind that it is vital for us to live in separate rooms, because snoring))))), I asked about the possibility of getting a two-room suite, which was provided to us at no extra charge! So we love Avena!
BUT! We, and those around us, simply hated the bunch of elderly Germans who gathered during the week. There is a complete feeling that they got out of some village (I don’t want to insult the village), and they didn’t fly from a civilized state... Yelling, they shout at each other through 2 tables in the restaurant, darkness... 5 minutes before the doors open to the restaurant, it is impossible to break through to them! Damn invaders stand like a wall, as soon as the doors open, they grab plates and rush to the veranda to take places - horror! On the beach they smoke, shit on the surrounding people and children. Complete shamelessness! While we, with other Russian speakers, standing at the door, discussed their behavior loudly enough, they did not stop yelling. Adults who disgrace their country, kapets!
And yes, people are queuing at the restaurant, not because there is a shortage of food, as some have written, but because they want to take a place in the open air, on the veranda, because. stuffy in the room. . .
+905550055348, Pasha - direct contact for the purchase of good fur and leather products without intermediaries, which, of course, for the better, affects the price. Very sociable, charming, Russian-speaking guy. By the pool, from 11 am to 4 pm snacks, at 4 pm ice cream for EVERYONE, just like last year! At the reception there is a Russian-speaking girl Victoria and the hotel manager, who speaks Russian very cheerfully. We booked a standard room. We arrived at the hotel at the beginning of the eleventh morning and after registration, a room was immediately provided. Bearing in mind that it is vital for us to live in separate rooms, because snoring))))), I asked about the possibility of getting a two-room suite, which was provided to us at no extra charge! So we love Avena!
BUT! We, and those around us, simply hated the bunch of elderly Germans who gathered during the week. There is a complete feeling that they got out of some village (I don’t want to insult the village), and they didn’t fly from a civilized state... Yelling, they shout at each other through 2 tables in the restaurant, darkness... 5 minutes before the doors open to the restaurant, it is impossible to break through to them! Damn invaders stand like a wall, as soon as the doors open, they grab plates and rush to the veranda to take places - horror! On the beach they smoke, shit on the surrounding people and children. Complete shamelessness! While we, with other Russian speakers, standing at the door, discussed their behavior loudly enough, they did not stop yelling. Adults who disgrace their country, kapets!
And yes, people are queuing at the restaurant, not because there is a shortage of food, as some have written, but because they want to take a place in the open air, on the veranda, because. stuffy in the room. . .
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• 22
We rested in September 2018, flew from Ukraine. The hotel is 3 hours from Antalya Airport. We arrived around 11 am. Upon arrival, they said that there are no rooms, wait. After about an hour and a half, we were settled in the third building. The room was terrible, couldn't have been worse. There is very little space, but this is half the trouble.
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We rested in September 2018, flew from Ukraine. The hotel is 3 hours from Antalya Airport. We arrived around 11 am. Upon arrival, they said that there are no rooms, wait. After about an hour and a half, we were settled in the third building. The room was terrible, couldn't have been worse. There is very little space, but this is half the trouble. There was practically no light in the bathroom: one light bulb, barely glowing, above the mirror. In the very soul there is no light at all, you wash yourself at dusk. The water often flows red from the tap, once I had to wash the swimsuit, as it turned brown. And there were red stains on white towels after drying off after a shower.
Service staff. One gets the feeling that you owe it to all the staff, as they gave you the opportunity to relax in this hotel. If you do not give a bribe, no one will listen to you, they will only pretend. On the last day of rest, we were refused to change beach towels at the time indicated by the hotel in order to take a shower, since on this day we had a flight due to the fact that there were so few of them. But as soon as they slipped the money, towels suddenly became enough for everyone.
Hotel guide - Rustam (works with Russian tourists). Do not listen to anything that he will tell you, lies about everything that you just do not ask him about. The course is a little more profitable than in the hotel, but on the street the rate is even better. Across the road in exchangers, the exchange rate is the most profitable. Excursions are very expensive, we traveled on the same bus with the same people who bought excursions much cheaper on the street next to the hotel. On the street, if he sees you, he will pretend that he does not know you. We asked him to take care of the issue of our room, he promised that he would do it, but in the end he did nothing, he didn’t even lift a finger.
The food is satisfactory. For breakfast every day they gave a boiled egg, scrambled eggs or a fried egg and once for all the time pancakes. There was no choice at all. Dry breakfast, sweet, like everywhere else. The choice is very meager and almost the same, but there were always cutlets, chicken, fish on different days and one thing for dinner and lunch. Soups - one water. There was a BIG problem with fruits: plums, grapes (more or less), tangerines, apples, melon, watermelon, peaches, nectarine - but all this was unripe and completely tasteless. What ended was reported. Cleaned tables and plates promptly, which is also not unimportant. Coffee, cocoa and yuppies from the machine, soda to choose from, tea bags.
The beach, the sea - this is what we went for. The beach, in principle, the sand, walk nice. There are huge stones in the water, which can hurt your legs, be careful. Dirty water: mud, bottles, caps. Apparently the water is practically not cleaned or removed at the end of the season. GIVE OUT beach towels: they were with holes and spots of red color. TOWELS the size of the floor of the lounger, which is VERY inconvenient. On the beach, alcoholic drinks are not given, only yuppies from the apparatus, water and soda to choose from. Nearby there is a central local beach "Cleopatra": clean, without stones, beautiful with paid sunbeds. It seems that the sea is different there.
Animation, for me, is very weak. In the evenings, the show is monotonous, not impressed. Aqua aerobics is boring, water polo and that's it. In addition to volleyball on the beach, there are no hotel entertainments.
Public transport. The bus runs along Quay 101 with air conditioning. There is a minibus 1. The cost is 3 lire. Taxi - ask for prices, it was cheap for us. From the red tower to our hotel was delivered for 20 lire. 4 was very good.
We left the hotel after 18:00, no one cut off the bracelets. We used the bar and restaurant until we left.
The result... does not match the price and quality of the hotel. If they offer a ridiculous price, then take it. The main thing is that the number should be in the first or second building. At the reception in the passport upon check-in, put money and a chocolate bar with a request to settle in one of these buildings. Have a good rest and positive attitude.
Service staff. One gets the feeling that you owe it to all the staff, as they gave you the opportunity to relax in this hotel. If you do not give a bribe, no one will listen to you, they will only pretend. On the last day of rest, we were refused to change beach towels at the time indicated by the hotel in order to take a shower, since on this day we had a flight due to the fact that there were so few of them. But as soon as they slipped the money, towels suddenly became enough for everyone.
Hotel guide - Rustam (works with Russian tourists). Do not listen to anything that he will tell you, lies about everything that you just do not ask him about. The course is a little more profitable than in the hotel, but on the street the rate is even better. Across the road in exchangers, the exchange rate is the most profitable. Excursions are very expensive, we traveled on the same bus with the same people who bought excursions much cheaper on the street next to the hotel. On the street, if he sees you, he will pretend that he does not know you. We asked him to take care of the issue of our room, he promised that he would do it, but in the end he did nothing, he didn’t even lift a finger.
The food is satisfactory. For breakfast every day they gave a boiled egg, scrambled eggs or a fried egg and once for all the time pancakes. There was no choice at all. Dry breakfast, sweet, like everywhere else. The choice is very meager and almost the same, but there were always cutlets, chicken, fish on different days and one thing for dinner and lunch. Soups - one water. There was a BIG problem with fruits: plums, grapes (more or less), tangerines, apples, melon, watermelon, peaches, nectarine - but all this was unripe and completely tasteless. What ended was reported. Cleaned tables and plates promptly, which is also not unimportant. Coffee, cocoa and yuppies from the machine, soda to choose from, tea bags.
The beach, the sea - this is what we went for. The beach, in principle, the sand, walk nice. There are huge stones in the water, which can hurt your legs, be careful. Dirty water: mud, bottles, caps. Apparently the water is practically not cleaned or removed at the end of the season. GIVE OUT beach towels: they were with holes and spots of red color. TOWELS the size of the floor of the lounger, which is VERY inconvenient. On the beach, alcoholic drinks are not given, only yuppies from the apparatus, water and soda to choose from. Nearby there is a central local beach "Cleopatra": clean, without stones, beautiful with paid sunbeds. It seems that the sea is different there.
Animation, for me, is very weak. In the evenings, the show is monotonous, not impressed. Aqua aerobics is boring, water polo and that's it. In addition to volleyball on the beach, there are no hotel entertainments.
Public transport. The bus runs along Quay 101 with air conditioning. There is a minibus 1. The cost is 3 lire. Taxi - ask for prices, it was cheap for us. From the red tower to our hotel was delivered for 20 lire. 4 was very good.
We left the hotel after 18:00, no one cut off the bracelets. We used the bar and restaurant until we left.
The result... does not match the price and quality of the hotel. If they offer a ridiculous price, then take it. The main thing is that the number should be in the first or second building. At the reception in the passport upon check-in, put money and a chocolate bar with a request to settle in one of these buildings. Have a good rest and positive attitude.
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• 10
The hotel has 2 buildings: old and new. The old rooms are much worse than shown in the photos. I recommend checking in advance about the availability of places in the new building. The staff is polite. The food is good. 2 min walk to the beach, own beach. BUT: My phone was stolen between the SPA of the hotel and the lobby bar.
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The hotel has 2 buildings: old and new. The old rooms are much worse than shown in the photos. I recommend checking in advance about the availability of places in the new building.
The staff is polite. The food is good. 2 min walk to the beach, own beach.
BUT: My phone was stolen between the SPA of the hotel and the lobby bar. I had my phone with me when I finished the massage. Then I went up to the lobby bar, ordered tea and sat on the sofa, where I found it missing. When trying to watch the recording of the cameras, the SPA stated that the cameras were not working that day. Other acquaintances of vacationers in the SPA lost their glasses.
I recommend not to take valuables with you to the SPA hotel.
The staff is polite. The food is good. 2 min walk to the beach, own beach.
BUT: My phone was stolen between the SPA of the hotel and the lobby bar. I had my phone with me when I finished the massage. Then I went up to the lobby bar, ordered tea and sat on the sofa, where I found it missing. When trying to watch the recording of the cameras, the SPA stated that the cameras were not working that day. Other acquaintances of vacationers in the SPA lost their glasses.
I recommend not to take valuables with you to the SPA hotel.
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• 15
very good hotel, especially the staff, thank you so much! But... the cons are a small pool, girls with long hair swim in the pool, then you scrape off this hair from yourself. There are not enough places by the pool, people take sunbeds from early morning. The kitchen is great, but very little space! And everything else is great! nice beach, nice bar on the beach, everything is clean! I recommend this hotel to everyone!! !.
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very good hotel, especially the staff, thank you so much! But... the cons are a small pool, girls with long hair swim in the pool, then you scrape off this hair from yourself. There are not enough places by the pool, people take sunbeds from early morning. The kitchen is great, but very little space!
And everything else is great! nice beach, nice bar on the beach, everything is clean! I recommend this hotel to everyone!! !
And everything else is great! nice beach, nice bar on the beach, everything is clean! I recommend this hotel to everyone!! !
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• 6
I decided to write my own review. We arrived at the hotel at 12:30 pm and checked in at 2:30 pm. , as it should be. But first we had lunch. Nobody asked us for money. We lived on the 5th floor overlooking the pool. There is water in the room, in the shower for each shampoo, shower gel (your own hair balm), take slippers too.
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I decided to write my own review. We arrived at the hotel at 12:30 pm and checked in at 2:30 pm. , as it should be. But first we had lunch. Nobody asked us for money. We lived on the 5th floor overlooking the pool. There is water in the room, in the shower for each shampoo, shower gel (your own hair balm), take slippers too. To the beach 5 minutes (through the passage and to the left, beach number 5, the name of the hotel is written). Bar from morning to night, you can ask for water with you and they will give you a large bottle. All shops are on the right. On Monday, the market comes and it is better to buy everything there: shoes, clothes, sauces, sweets. And bargain. Throw off well. The market is very large: first clothes, shoes, etc. , then fruits and vegetables, then the continuation of the market. Market next to the hotel. Better go after dinner. You can go to the center. Get to the road and turn left. Bus number 101.01, 1. Travel 1 dollar (or 3 lira). Drive about 10 minutes, get out when you see the monument to Ataturk on the left. And go straight, shops along the way. Cross to the other side to go back, there is also a sea of shops. And there, too, you can bargain. sometimes tourists come, but there are no places yet. Settled for one night in other hotels. They come here to eat, because. It's worse (I heard it myself). Do not buy Turkish delight in boxes, because there is such nonsense. . . , the best on the market by weight. And all this needs to be put in a suitcase. When checking out, all your bags are weighed, even what you put on yourself, it's useless to argue. The hotel has a shop, something you can buy there (inferior). There you can weigh your luggage for $1. They accept our money (I paid 500 rubles, 1000 rubles at the rate). In September 2017 is 17 dollars. I liked it, only go 3 hours, taking into account the delivery of tourists along the way. Good luck with your trip and vacation! Good hotel!
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• 23
I chose this hotel based on reviews and I was not wrong. The rooms are good, clean (cleaning every day), the furniture is solid, the plumbing is new and of high quality. Drinking water is always in abundance. In terms of nutrition, there is a lot of food, but the products are very cheap, for those who like to eat, it will be great, but if you eat deliciously, then in a couple of days there will be nothing to eat from a large amount of food.
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I chose this hotel based on reviews and I was not wrong. The rooms are good, clean (cleaning every day), the furniture is solid, the plumbing is new and of high quality. Drinking water is always in abundance. In terms of nutrition, there is a lot of food, but the products are very cheap, for those who like to eat, it will be great, but if you eat deliciously, then in a couple of days there will be nothing to eat from a large amount of food. But you will never be hungry. There are many fruits, but most often they are not ripe. Ripe and tasty were only watermelons. There are also a lot of desserts, but all of them are crazy chemical. Baking is good.
As for the staff, claims only to the administrators at the reception. As soon as we arrived at the hotel (13.00), of course, we were not settled. No questions, not yet 14.00. But the administrator, who does not really speak Russian, tried to explain to us that our room is very small and hot, because. located on the roof of the hotel. And they won’t be able to check us in at 14.00, and they don’t know when they can. But for a surcharge of $ 20 for each day, they can provide a more comfortable room, with air conditioning, with instant check-in. At the same time, he cannot answer my questions, because. does not understand me, and requests only $20. As a result, we did not understand each other, and were left to wait. Then, as it turned out, the Russian-speaking administrator was sitting nearby,
and did not even try to help and explain. Internet on the 1st floor is free, they also refused to provide it to us, only for paying 1 euro per hour.
After 14.00 we were settled. The room is very good, comfortable. With a mountain view. Air conditioning is available and working. Refrigerator and TV, everything is like everyone else. They just wanted money!
The next day, when meeting with our tour operator, I heard a bunch of such stories. There were problems for everyone who did not pay extra. Or spent one night in another hotel. The day is lost, with these suitcases to go back and forth...
But the waiters and bartenders work perfectly, they try very hard and always fuss!
The representative from the operator, Sabina, was also very rude. She was openly rude, and was not competent in some matters, as it turned out later.
The hotel is good, if you are aware of all the nuances, then nothing will spoil your vacation!
As for the staff, claims only to the administrators at the reception. As soon as we arrived at the hotel (13.00), of course, we were not settled. No questions, not yet 14.00. But the administrator, who does not really speak Russian, tried to explain to us that our room is very small and hot, because. located on the roof of the hotel. And they won’t be able to check us in at 14.00, and they don’t know when they can. But for a surcharge of $ 20 for each day, they can provide a more comfortable room, with air conditioning, with instant check-in. At the same time, he cannot answer my questions, because. does not understand me, and requests only $20. As a result, we did not understand each other, and were left to wait. Then, as it turned out, the Russian-speaking administrator was sitting nearby,
and did not even try to help and explain. Internet on the 1st floor is free, they also refused to provide it to us, only for paying 1 euro per hour.
After 14.00 we were settled. The room is very good, comfortable. With a mountain view. Air conditioning is available and working. Refrigerator and TV, everything is like everyone else. They just wanted money!
The next day, when meeting with our tour operator, I heard a bunch of such stories. There were problems for everyone who did not pay extra. Or spent one night in another hotel. The day is lost, with these suitcases to go back and forth...
But the waiters and bartenders work perfectly, they try very hard and always fuss!
The representative from the operator, Sabina, was also very rude. She was openly rude, and was not competent in some matters, as it turned out later.
The hotel is good, if you are aware of all the nuances, then nothing will spoil your vacation!
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• 14
Good afternoon. My advice, if possible, better rest in Antalya. It is very far to go to Alanya from the airport and if you go to Pamukkale again you have to return to Antalya. Alanya is also not bad there are many shopping centers near the hotel and the market comes once a week right next to the hotel. The location of the hotel is not four star.
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Good afternoon. My advice, if possible, better rest in Antalya. It is very far to go to Alanya from the airport and if you go to Pamukkale again you have to return to Antalya. Alanya is also not bad there are many shopping centers near the hotel and the market comes once a week right next to the hotel. The location of the hotel is not four star. Very little territory. Since the hotel is located in a residential area. So do not expect to see the sea and mountains. Everything is closed by nearby houses, so the sun in the pool comes up late and disappears early. The pool is clean with no debris or chlorine smell. We were out of season and there were plenty of free sunbeds. But on the other hand, there weren’t enough places at the tables to watch the animation, I can’t imagine what’s going on in the season. The beach is not far to go. On the way there is a tour agency, a Russian worker there does not cheat, you can safely buy. If you go to bed early this hotel is not for you. Animation rattles until 11 o'clock even closed windows do not help. This hotel is not for Russian speaking tourists. Only 1 receptionist and animator speak Russian. Everyone else knows a couple of dozen words on duty in Russian. The food is good but no frills. A couple of times there were delicious dishes such as grilled trout. From fruits only apples and oranges in the season there were not even strawberries. From seafood, only a couple of mackerel and sprat. Delicious coffee from machines. Decent quality alcohol is not drunk as in Egypt. Service is good. But you will feel comfortable if you know English. There is no such service as a lunch box. for a night tour. All animations of the song and the rest are not in Russian. The rooms are excellent after renovation. Gorgeous double showers though no bathtub. Very comfortable beds. Small flat TV with Russian channels. There isn't much room in the closet though. They have two niches. Their purpose has remained a mystery to me. They are without hangers, shelves and hooks. You can’t cram a suitcase there either. The beach is located next to the hotel. For safety, I recommend using the underground passage. The beach is clean. There are sun loungers, mattresses, umbrellas. I dived with a mask and saw that the bottom was a dump of concrete blocks.
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• 22
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