We rested in Turkey for the first time, we liked everything, initially in the foreground we wanted to relax, away from the hustle and bustle, but with comfort, for which we thank the hotel staff. Special thanks to the restaurant staff - everything is very tasty and diverse, as well as to the animators - well done guys, every day a new program.
… More ▾
We rested in Turkey for the first time, we liked everything, initially in the foreground we wanted to relax, away from the hustle and bustle, but with comfort, for which we thank the hotel staff. Special thanks to the restaurant staff - everything is very tasty and diverse, as well as to the animators - well done guys, every day a new program. Cleaning was done daily. Internet throughout the hotel, which is very important. We went from Intourist, the company super organized everything without any questions. Transfer to the beach every hour, on the beach umbrellas, sun loungers for free. We enjoyed it very much, THANK YOU!! !
Like
You like
• 8
Show other comments …
Unfortunately we took a small transfer from the hotel. There is no playground. This is a budget five, so we did not expect shrimp and rapani, we did not go hungry. There were three or four types of meat, salads, desserts. There were drinks of your choice alcoholic. Walk to the sea bus. Rooms are nice, clean, very nice view from the window on the mountain, well not for construction.
… More ▾
Unfortunately we took a small transfer from the hotel. There is no playground. This is a budget five, so we did not expect shrimp and rapani, we did not go hungry. There were three or four types of meat, salads, desserts. There were drinks of your choice alcoholic. Walk to the sea bus. Rooms are nice, clean, very nice view from the window on the mountain, well not for construction.
Like
You like
• 3
• traveled 4 years ago
I want to make a warning tip for people who are going to rest at the Campus Hill Hotel. My husband and I have been to this hotel twice. First time in October 2019, second time from 11 to 14 November 2019. Since we came more on business than on vacation, and from this hotel we were close to the places we needed, we chose it for the second time.
… More ▾
I want to make a warning tip for people who are going to rest at the Campus Hill Hotel.
My husband and I have been to this hotel twice. First time in October 2019, second time from 11 to 14 November 2019.
Since we came more on business than on vacation, and from this hotel we were close to the places we needed, we chose it for the second time. Which is very much regretted.
I will try to write as objectively as possible. I very rarely write reviews on the Internet, I have been in different hotels in different countries, but I have not seen this even in three-star hotels.
When we were in this hotel in October, the hotel was full, the disadvantages of the stay were that the elevators could stop, even if there was no maximum load, we got stuck twice in 5 days. Water in the room should bring a bottle per day, but it had to be asked. The maids will not replenish tea, coffee, sugar until you start looking for them and asking again. Cleaning is minimal, we can say that it is almost non-existent.
When leaving, they said that we had two cards in the system (the rules say that in case of loss, a fine of 10 euros), although they issued only one. We said that let them call and ask the woman who received us at the reception how many cards she gave us. No one called anywhere and we did not pay anything.
The second time I doubted, there was a choice between the four in the center of Alanya, by the way, it was much cheaper, and this hotel. But the convenience of the location outweighed.
For 3 nights, the cost of a package tour turned out to be $ 450 (breakfast + dinner), it’s good that All Inc was not chosen.
We arrived in the evening, we were immediately given a room and we went to dinner, at the reception we were told that there were only 11 people in the hotel, there was a regular buffet.
In the morning there was also an ordinary breakfast, but then miracles began to happen in the hotel. The staff began to wash and clean kitchen utensils, tea and coffee machines near the pool, wash kitchen vats, urns, and so on.
The restaurant left a few tables for the remaining guests.
I could understand everything, although I consider this a disrespect for my guests (why should I watch all these cleanings from the balcony), but the hotel decided to save the remaining days.
Just imagine, you come for breakfast in a five-star hotel, and they bring you several bowls with windy spreads and the remaining spicy preservation (why should the good disappear), 1 soft-boiled egg and ONE! Omelet for two! And for the next breakfast, there wasn’t even one omelette for two, we decided that 1 boiled egg would be enough for you. But they gave me a plate of bread, thank you very much! For dinner, it’s even better - a plate of spicy sour soup, a spoonful of chopped lettuce and, for the second, a spoonful of rice, a bunch of french fries and a little chicken. I don’t even want to talk about battered cutlets in tomato, which are more likely left over from past times. No greens, no fruits, nothing.
And while you are sitting here eating what you didn’t eat at the end of the season, the staff walks around and tightens the tables and kitchen utensils with foil. Here you feel like an uninvited guest.
I understand that the end of the season, there are few customers, but you took money for these days from us at the full rate, there must be respect for your guests, but you position yourself as 5 stars.
The result is this - my husband and I are not going to your hotel again, I will never recommend this hotel to all my friends and acquaintances. Well, I advise people, do not be fooled by 5 stars, if you are traveling in season and do not really pay attention to service, then you can still consider. But in no case do not go there at the beginning or end of the season. There are much better four star hotels in Alanya and not on the mountain like this one and not for the money. I am attaching photographic evidence.
P. S: the tour was taken through the Anex tour Ukraine.
I immediately wrote to the tour operator that sold us the tour, they sent a complaint to the host company (hotel) and I wrote to the Anex service hotline in Turkey with the application number and a description of the situation. So no one answered me. So choose proven hotels, as the Anex tour operator in Turkey will also score a big bolt on you.
My husband and I have been to this hotel twice. First time in October 2019, second time from 11 to 14 November 2019.
Since we came more on business than on vacation, and from this hotel we were close to the places we needed, we chose it for the second time. Which is very much regretted.
I will try to write as objectively as possible. I very rarely write reviews on the Internet, I have been in different hotels in different countries, but I have not seen this even in three-star hotels.
When we were in this hotel in October, the hotel was full, the disadvantages of the stay were that the elevators could stop, even if there was no maximum load, we got stuck twice in 5 days. Water in the room should bring a bottle per day, but it had to be asked. The maids will not replenish tea, coffee, sugar until you start looking for them and asking again. Cleaning is minimal, we can say that it is almost non-existent.
When leaving, they said that we had two cards in the system (the rules say that in case of loss, a fine of 10 euros), although they issued only one. We said that let them call and ask the woman who received us at the reception how many cards she gave us. No one called anywhere and we did not pay anything.
The second time I doubted, there was a choice between the four in the center of Alanya, by the way, it was much cheaper, and this hotel. But the convenience of the location outweighed.
For 3 nights, the cost of a package tour turned out to be $ 450 (breakfast + dinner), it’s good that All Inc was not chosen.
We arrived in the evening, we were immediately given a room and we went to dinner, at the reception we were told that there were only 11 people in the hotel, there was a regular buffet.
In the morning there was also an ordinary breakfast, but then miracles began to happen in the hotel. The staff began to wash and clean kitchen utensils, tea and coffee machines near the pool, wash kitchen vats, urns, and so on.
The restaurant left a few tables for the remaining guests.
I could understand everything, although I consider this a disrespect for my guests (why should I watch all these cleanings from the balcony), but the hotel decided to save the remaining days.
Just imagine, you come for breakfast in a five-star hotel, and they bring you several bowls with windy spreads and the remaining spicy preservation (why should the good disappear), 1 soft-boiled egg and ONE! Omelet for two! And for the next breakfast, there wasn’t even one omelette for two, we decided that 1 boiled egg would be enough for you. But they gave me a plate of bread, thank you very much! For dinner, it’s even better - a plate of spicy sour soup, a spoonful of chopped lettuce and, for the second, a spoonful of rice, a bunch of french fries and a little chicken. I don’t even want to talk about battered cutlets in tomato, which are more likely left over from past times. No greens, no fruits, nothing.
And while you are sitting here eating what you didn’t eat at the end of the season, the staff walks around and tightens the tables and kitchen utensils with foil. Here you feel like an uninvited guest.
I understand that the end of the season, there are few customers, but you took money for these days from us at the full rate, there must be respect for your guests, but you position yourself as 5 stars.
The result is this - my husband and I are not going to your hotel again, I will never recommend this hotel to all my friends and acquaintances. Well, I advise people, do not be fooled by 5 stars, if you are traveling in season and do not really pay attention to service, then you can still consider. But in no case do not go there at the beginning or end of the season. There are much better four star hotels in Alanya and not on the mountain like this one and not for the money. I am attaching photographic evidence.
P. S: the tour was taken through the Anex tour Ukraine.
I immediately wrote to the tour operator that sold us the tour, they sent a complaint to the host company (hotel) and I wrote to the Anex service hotline in Turkey with the application number and a description of the situation. So no one answered me. So choose proven hotels, as the Anex tour operator in Turkey will also score a big bolt on you.
Like
You like
• 8
I liked everything at the hotel, thank you all! We had a good time, we arrived early, but the room was prepared for us faster. The food is good, the service as well. The area is small, this is a minus of this hotel, the beach - line 3, access to the water only from the neighboring beach, it is also a minus.
… More ▾
I liked everything at the hotel, thank you all! We had a good time, we arrived early, but the room was prepared for us faster. The food is good, the service as well. The area is small, this is a minus of this hotel, the beach - line 3, access to the water only from the neighboring beach, it is also a minus. I would like to go to sea, clear the beach. The hotel had a restaurant on the ground floor, but not from the hotel, which could be visited separately, and there was nothing else, there was nowhere to go, because it is a suburb, so to speak.
Like
You like
• 4
Traveled with my wife. The hotel is new. Everything is clean, the food is tasty and varied, the show programs are interesting every evening something new. Nothing to complain about.
… More ▾
Traveled with my wife. The hotel is new. Everything is clean, the food is tasty and varied, the show programs are interesting every evening something new. Nothing to complain about.
Like
You like
• 7
For the first time in Turkey, therefore, there is nothing to compare with yet. We got there before even settling into the room. We were sent there from the reception so that we could change, and hung there for 2 hours, and it was divine!! ! Invest in a hammam and a massage. Leila met us and told us everything and handed it over to the masseurs.
… More ▾
For the first time in Turkey, therefore, there is nothing to compare with yet. We got there before even settling into the room. We were sent there from the reception so that we could change, and hung there for 2 hours, and it was divine!! ! Invest in a hammam and a massage. Leila met us and told us everything and handed it over to the masseurs. I liked it so much that I then went five more times for a massage to Osman, he did a great job!! ! And the hotel is min. 30 (by bus) from the center of Alanya, on a hill, therefore, very beautiful views of the sea and mountains open up.
We lived on the 10th floor, the view from the balcony was gorgeous, the sea, mountains and Alanya. The rooms are clean, there were no problems with cleaning, every day they clean, bring water and toiletries. They settled us at 2 o'clock as it should be according to the standards, if you want earlier, you can give them money. Everything is good with food, always fruits, sweets, etc. The animation is really weak, but the animator boys are very charismatic and funny. Animation in the hotel for children min. 30, and then for adults, also about min. 30. Next, you can go to a paid disco. The staff are all good.
To the sea on foot min. 30-40, by bus (transfer) 7 minutes, if there are a lot of people, they come several times. The beach is rocky, but everything is cleared for swimming. The bar on the beach is weak, you can drink water, juice and buy beer. Once we stayed for a snack on the beach, it was a tortilla, which is also baked there. Near the hotel there is a bus stop, 101 and 202 buses can take you to the center. Or at 20.00 from the reception for $ 1 to get to the center, back at 24.00 they are taken to the hotel.
I personally liked the hotel, it is not particularly noisy, cozy. There is not enough near the sea and places where you can take a walk in the evening. there is no bazaar, no shops, as in the center of Alanya. If you like a relaxing holiday, you can safely choose this hotel, it’s also good to go with children, there will be few temptations for children. there is simply nowhere to beg for some purchases))) There is no entertainment on the beach, well, except for volleyball. Wi-Fi is excellent throughout the hotel, in general there were no problems with this, which was very pleasing. I liked the rest in this hotel, I did not regret that I chose it! Special thanks to the spa!
We lived on the 10th floor, the view from the balcony was gorgeous, the sea, mountains and Alanya. The rooms are clean, there were no problems with cleaning, every day they clean, bring water and toiletries. They settled us at 2 o'clock as it should be according to the standards, if you want earlier, you can give them money. Everything is good with food, always fruits, sweets, etc. The animation is really weak, but the animator boys are very charismatic and funny. Animation in the hotel for children min. 30, and then for adults, also about min. 30. Next, you can go to a paid disco. The staff are all good.
To the sea on foot min. 30-40, by bus (transfer) 7 minutes, if there are a lot of people, they come several times. The beach is rocky, but everything is cleared for swimming. The bar on the beach is weak, you can drink water, juice and buy beer. Once we stayed for a snack on the beach, it was a tortilla, which is also baked there. Near the hotel there is a bus stop, 101 and 202 buses can take you to the center. Or at 20.00 from the reception for $ 1 to get to the center, back at 24.00 they are taken to the hotel.
I personally liked the hotel, it is not particularly noisy, cozy. There is not enough near the sea and places where you can take a walk in the evening. there is no bazaar, no shops, as in the center of Alanya. If you like a relaxing holiday, you can safely choose this hotel, it’s also good to go with children, there will be few temptations for children. there is simply nowhere to beg for some purchases))) There is no entertainment on the beach, well, except for volleyball. Wi-Fi is excellent throughout the hotel, in general there were no problems with this, which was very pleasing. I liked the rest in this hotel, I did not regret that I chose it! Special thanks to the spa!
Like
You like
• 7
Stayed in this hotel for 5 nights. I liked the hotel, everything is new, clean, good staff (except for the reception staff). We lived on the 6th floor, from the window a view of the mountains and the pool. Free wifi, catches everywhere. Cleaning of the room daily, regardless of the tip. The mini bar is paid, there is free water 1.
… More ▾
Stayed in this hotel for 5 nights. I liked the hotel, everything is new, clean, good staff (except for the reception staff). We lived on the 6th floor, from the window a view of the mountains and the pool. Free wifi, catches everywhere. Cleaning of the room daily, regardless of the tip. The mini bar is paid, there is free water 1.5 liters, the supply of which is replenished every day during cleaning.
The food is good, in sufficient quantity, there was always meat "beef, turkey, chicken", fish "steamed, grilled, with vegetables", a lot of salads, vegetables, fruits, sweets. In the afternoon, after dinner, they give ice cream, hamburgers, etc. , in general, you will not be hungry. On the territory there is a gym, spa, shops, a hairdresser, a swimming pool, although it works only until 18:00.
The animation is weak, there was karaoke, a Miss Hotel contest, a disco and a mini disco for children. All activities are up to 11:00 pm, so if the windows overlook the pool, there will not be much noise from the animation.
A bus runs to the beach every hour, in time the road takes 5-6 minutes. The beach is clean, there are enough sun loungers and umbrellas for everyone, the entrance to the sea is cut through and cleared of stones, there is a lifeguard on duty, showers, changing rooms, and a toilet. There is also a cafe on the beach, drinks are free, except for alcohol, during the day in a cafe a woman makes delicious cakes with cheese and potatoes. Last bus from the beach at 19:00.
In general, everything is fine, but there are a couple of minuses, these are: poor sound insulation, you can hear all the sounds from the corridor, how the doors close, neighbors walk, water drains, etc. And also, when leaving the hotel, the receptionist Mustafa demanded $ 1 for a call, which is allegedly not enough in the mini bar, although we did not use it at all) since we had a very early check-out ? 02:00? and there was no time to find out this question we paid $ 1, we will not get poor on it, but the overall impression of the hotel has deteriorated a bit.
The food is good, in sufficient quantity, there was always meat "beef, turkey, chicken", fish "steamed, grilled, with vegetables", a lot of salads, vegetables, fruits, sweets. In the afternoon, after dinner, they give ice cream, hamburgers, etc. , in general, you will not be hungry. On the territory there is a gym, spa, shops, a hairdresser, a swimming pool, although it works only until 18:00.
The animation is weak, there was karaoke, a Miss Hotel contest, a disco and a mini disco for children. All activities are up to 11:00 pm, so if the windows overlook the pool, there will not be much noise from the animation.
A bus runs to the beach every hour, in time the road takes 5-6 minutes. The beach is clean, there are enough sun loungers and umbrellas for everyone, the entrance to the sea is cut through and cleared of stones, there is a lifeguard on duty, showers, changing rooms, and a toilet. There is also a cafe on the beach, drinks are free, except for alcohol, during the day in a cafe a woman makes delicious cakes with cheese and potatoes. Last bus from the beach at 19:00.
In general, everything is fine, but there are a couple of minuses, these are: poor sound insulation, you can hear all the sounds from the corridor, how the doors close, neighbors walk, water drains, etc. And also, when leaving the hotel, the receptionist Mustafa demanded $ 1 for a call, which is allegedly not enough in the mini bar, although we did not use it at all) since we had a very early check-out ? 02:00? and there was no time to find out this question we paid $ 1, we will not get poor on it, but the overall impression of the hotel has deteriorated a bit.
Like
You like
• 9
• traveled 5 years ago
We stayed at this hotel at the end of August. The hotel was chosen based on the price, the fact that it is new and 5 *. The hotel really matches the description. When we entered the room, it even smelled pleasantly of freshly finished repairs. Our room was standard, three separate beds. Small but beautiful, everything is brand new and serviceable.
… More ▾
We stayed at this hotel at the end of August. The hotel was chosen based on the price, the fact that it is new and 5 *. The hotel really matches the description. When we entered the room, it even smelled pleasantly of freshly finished repairs. Our room was standard, three separate beds. Small but beautiful, everything is brand new and serviceable. Interesting design, colors. Air conditioning, TV, shower room, bathroom - everything is fine. There are shampoos, shower gels, balms, bathing caps, etc. Indeed, as mentioned above, there are a lot of cabinets and shelves - there is where to place even a huge wardrobe.
Cleaning was done (you can ask for this by pressing the appropriate button at the entrance to the room). Towels were changed, there is a brown beach, you can take it to the pool, to the beach. there is a bar in the room, except for water, drinks in it are paid, there is a kettle, coffee, tea, sugar. The view from the balcony on the left was the sea. We had an extreme balcony, so we could watch the most beautiful sunset, and during the day we could watch floating yachts on the sea. The balcony is big.
Elevator serviceable, glass, with music. Excellent new spa center, gym (many trainers, new, but no air conditioning).
The pool is new, clean, three slides. Ride with the whole family)
The food is excellent. There are always several side dishes, delicious fish, chicken, there was beef, a lot of salads, cheeses, vegetables. Fruits (watermelon, melon, plums, grapes, pears, apples). But there are a lot of people, and if you come at the end of dinner, then, for example, there may be no soup. There are snacks after dinner - french fries, hamburgers, ice cream. Cocktails, beer, wine.
Regarding entertainment, there was a Turkish night, live music, belly dancing, the Miss Hotel and Mister Hotel contest, children's discos. It's all in the evening.
The beach is far away, but the bus runs every hour. The last picks up people from the beach at 19-00. If everyone does not fit, then it goes again. The sea is clean and beautiful. There is a gently sloping entrance to the sea, marked with ribbons, but on the sides of it the entrance is very rocky. Lots of sunbeds and umbrellas. But walking from the beach is far away - half the way you will need to go uphill. On the beach there is a cafe from the hotel - you can eat there.
In general, the description of the hotel on the site is true. I liked the rest very much.
Cleaning was done (you can ask for this by pressing the appropriate button at the entrance to the room). Towels were changed, there is a brown beach, you can take it to the pool, to the beach. there is a bar in the room, except for water, drinks in it are paid, there is a kettle, coffee, tea, sugar. The view from the balcony on the left was the sea. We had an extreme balcony, so we could watch the most beautiful sunset, and during the day we could watch floating yachts on the sea. The balcony is big.
Elevator serviceable, glass, with music. Excellent new spa center, gym (many trainers, new, but no air conditioning).
The pool is new, clean, three slides. Ride with the whole family)
The food is excellent. There are always several side dishes, delicious fish, chicken, there was beef, a lot of salads, cheeses, vegetables. Fruits (watermelon, melon, plums, grapes, pears, apples). But there are a lot of people, and if you come at the end of dinner, then, for example, there may be no soup. There are snacks after dinner - french fries, hamburgers, ice cream. Cocktails, beer, wine.
Regarding entertainment, there was a Turkish night, live music, belly dancing, the Miss Hotel and Mister Hotel contest, children's discos. It's all in the evening.
The beach is far away, but the bus runs every hour. The last picks up people from the beach at 19-00. If everyone does not fit, then it goes again. The sea is clean and beautiful. There is a gently sloping entrance to the sea, marked with ribbons, but on the sides of it the entrance is very rocky. Lots of sunbeds and umbrellas. But walking from the beach is far away - half the way you will need to go uphill. On the beach there is a cafe from the hotel - you can eat there.
In general, the description of the hotel on the site is true. I liked the rest very much.
Like
You like
• 5
We went with a friend the other day, we wanted a comfortable hotel, with amenities, Wi-Fi for working in the rooms and throughout the territory, a special bias was on spa treatments, because it was necessary to relieve stress after working days. The hotel is new, the furniture is new, the staff is good, attentive, they speak Russian or English, all wishes were taken into account.
… More ▾
We went with a friend the other day, we wanted a comfortable hotel, with amenities, Wi-Fi for working in the rooms and throughout the territory, a special bias was on spa treatments, because it was necessary to relieve stress after working days. The hotel is new, the furniture is new, the staff is good, attentive, they speak Russian or English, all wishes were taken into account. The rooms are clean, the food is not luxury (there is something to compare), but decent, we didn’t go hungry and it was for every taste, I was especially surprised by the honey that was served in the combs. The pool is clean, the smell of bleach is light, it does not give into the nose. The slides are cool in the pool, the main thing is that I don’t put my hands on the railing, the wounds remained))) Then I took into account this nuance and it was just a buzz)) What is the spa swinging. . . Ideally. Hamam with peeling, massage and masks is something, do not spare money, it's worth a try at least once. Leila at the SPA will tell and show everything, a unique person, she always goes forward, advises, helps. As for the massage, I had Osman (masseur from God, 10 years of practice, highly recommend), a friend had a woman Ephesus (also good, works in parallel in the hospital) and also Umit (the owner of the salon, also a very good masseur). I took 10 sessions of 1.5 hours, but before that I had a trial session for 15 minutes for free. So, before the massage, I had a migraine for 2 days, but in general I had it intermittently for a couple of months. They gave me a back massage, Osman straightened my back and pressed a couple of points, literally after 30 minutes I was released, although even pills did not help (by the way, I didn’t say anything about problems with a headache). My best recommendations!! ! By the way, especially for jealous husbands - none of the staff of the SPA and the hotel sticks, they are very disciplined, don't worry, for them it's just a job, nothing more. They are forbidden to communicate closely with the guests of the hotel, only for work. Guys with good experience, professionals in their field, as long as they don’t take anyone there, which is very pleasing, because I was very afraid to set the bones, knowing the possible consequences. But check it out for yourself, you won't regret it. We enjoyed our stay very much and will go there again as soon as we have a chance.
Like
You like
• 5
This hotel is new, it just opened in the month of May, but there were already a lot of people there. Checked in quickly, but then we changed the room. We asked for a different view, but everything was done quickly enough. The only thing I didn't like was the very intrusive people who offer sauna/spa services at the hotel.
… More ▾
This hotel is new, it just opened in the month of May, but there were already a lot of people there. Checked in quickly, but then we changed the room. We asked for a different view, but everything was done quickly enough. The only thing I didn't like was the very intrusive people who offer sauna/spa services at the hotel. I didn't like it, it was too intrusive. The sea is far away, but he drove his bus there. Their beach is quite normal, given that there is a rocky shore. But there was a good entrance cut through. Food and internet are pretty good. But the more people were in the hotel, the worse the internet was.
Like
You like
Show more »
