Хороший отель, замечательный СПА-салон, но слабый менеджмент, слабый Wi-Fi Nice hotel, great spa, but poor management, poor wifi

Chose this hotel for its location and reviews. Really very good location of the hotel, practically, on the seashore, the sea is magnificent, the territory is small, but very clean and well-groomed. Unfortunately, the problems started immediately upon arrival. We arrived at the hotel around 12 noon. day. At the reception met an unfriendly employee, said that the check-in at 14 o'clock. and, slipping a booklet about the work of bars and a restaurant, sent it to the beach. It looked like she was just trying to get rid of us as soon as possible. At the appointed time, we received the key to room 121. Entering the room, we were horrified - there was a stench in the room, going out onto the balcony we understood its source. The room is located above the kitchen and trash cans. The invited hotel employees began spraying the room with air freshener as if it could get rid of the smell of the landfill! Considering our indignation, they promised to relocate the next day, which fortunately happened. Rest day was lost.
The biggest advantage of this hotel is the spa and masseurs. We fell into the hands of ANNA, a super-specialist, who not only diagnosed the existing problems, but also performed 10 sessions of therapeutic massage, which completely relieved pain in the spine, swelling and other problems. Thank her very much. There are no questions about food: tasty, varied, beautiful, with the exception of the fish restaurant, where we decided to celebrate my husband's birthday. Alas, the holiday was spoiled by tasteless cold food, disgusting service. There was an impression that they were trying to get rid of visitors as soon as possible, when asked to bring a glass of orange juice, they brought a glass of water, painted over with something yellow, odorless and tasteless. We have never had dinner as quickly as in this restaurant. In general, we were satisfied with the rest, mainly thanks to the masseur ANNE, the sea, the sun.