Отвратительный отель Disgusting hotel

At the very beginning, I want to say that apparently we were deceived by the tour operator, we flew from Novatours, Andrei M praised the hotel.
But here comes a big disappointment, we rested in hotels 3 * and 4 and 5. Kemal does not pull even 3 stars.
1. There are only 2 small elevators for a huge hotel, it has 6 floors, we lived on 4, the restaurant is located on 1, it is impossible to use the elevator! You will have to wait a very long time!
2. Wifi only at the reception, but there are terrible interruptions, because all the guests go online, there is practically no connection!
3. I don’t know, only we were so lucky or the whole hotel was like this, cleaning -1, for 2 weeks of stay they didn’t change bed linen even once !!!!!! ! The cleaning lady never went to the balcony!!! ! Washed the floor in the room 3 times! Towels are torn, with stains, 1 time I collected all the towels, went to the cleaning lady and asked to change! Cleaning duties included - taking out the trash and that's it!

4. There are only 2 sockets for 4 people in the room.
5. Only one trash can in the toilet.
6.
We were rested by 4 people, there were 2 beds in the room and they brought a cot, which broke on the 3rd day, was replaced, but there was a surprise, the mattresses were old, each spring dug into the body, on the 5th day my back ached terribly.
7. There were 2 disposable cups for 4 people, the cleaning lady added tea, coffee, water and cups, apparently from the mood, sometimes she will put it, sometimes not.
With regards to food - only breakfasts are monotonous and a small choice, lunches and dinners are delicious and a large selection, varied, but there were not always enough places for dinner, we had to wait with plates in our hands for the table to be free. The dishes are dirty and broken, just a nightmare and it's 5 *, take wet wipes with you to wipe the plates, it's disgusting to eat from them. Mugs are also dirty.
Entertainment is good, yoga, water aerobics, zumba - just class, special thanks to the host, sweet, active. Children's evening entertainment, as in all hotels, the program for adults is also interesting.
The beach is good, sometimes the water was dirty, the beach was rarely cleaned.
In general, 2 * no more!!!!!!
The hotel is isolated, there is nowhere to go, there are only a few shops, the prices are too high, you can’t reach the Kanakli village by taxi for 10 euros one way, you can’t reach it on foot.