Kleopatra Neray Hotel 3*– Reviews

9
Rating 3.810
based on
9 reviews
№301 in the hotel rating Alanya
4.3 Rooms
5.3 Service
5.7 Cleanliness
2.3 Food
7.0 Amenities
The hotel is located on a quiet street in the heart of the popular resort of Alanya. The hotel was built in 1997 and renovated in 2014.More →
аватар usoly_1961
 •  traveled 7 years ago
Rating 1.0
Don’t even think about stopping by, it’s just a back room of the KaRaT HOTEL, the room hasn’t been cleaned for six nights, there’s dirt in the corridors, a mess, there’s no Wi-Fi, the pool doesn’t work, in general everything is in the next (across the road) building, even for water from the cooler you have to run across the road, so is wifi across the road, there is never anyone at the reception, that is, security is zero, and if we talk about drinks, it’s darkness, they make not only vodka, but also white wine, but there is never red, in general not a bar, but sucks, I had to buy red wine in a store, and this is called all inclusive. … More ▾ Don’t even think about stopping by, it’s just a back room of the KaRaT HOTEL, the room hasn’t been cleaned for six nights, there’s dirt in the corridors, a mess, there’s no Wi-Fi, the pool doesn’t work, in general everything is in the next (across the road) building, even for water from the cooler you have to run across the road, so is wifi across the road, there is never anyone at the reception, that is, security is zero, and if we talk about drinks, it’s darkness, they make not only vodka, but also white wine, but there is never red, in general not a bar, but sucks, I had to buy red wine in a store, and this is called all inclusive. And in my room 305, water constantly dripped from the ceiling for six nights, as a result, the plaster about 2 square meters collapsed and no one cares, but who to speak if the staff is only in the neighboring building, when they were told after 2 days they brought a towel and laid it on the floor. But we ate at a nearby hotel, to be honest, the food was very good and the beer was delicious.
Вот такой потолок в номере 305, шесть дней и ночей капала вода, и ни разу в номер сотрудник отеля не появился, хотя на рецепшен я сообщал неоднократно, вот и отдохните в отеле KaRaT Aneks
аватар i098kor
 •  traveled 9 years ago
Rating 1.0
Disadvantages : badly cleaned room always cold and poor food no sweet tea bed linen dirty and torn Electricity problems only beer and wine in the bar and it ended at noon no fridge in the room … More ▾ Disadvantages :
badly cleaned room
always cold and poor food
no sweet tea
bed linen dirty and torn
Electricity problems
only beer and wine in the bar
and it ended at noon
no fridge in the room
аватар Jakof8585
 •  traveled 9 years ago
Rating 3.0
I chose the Mirage Appart hotel, they brought me to the holiday world, a terrible hotel, they said there were no single rooms and there were many children. One owner, In the end settled in Cleopatra is not paradise. The hotel is really not a paradise, I met a very cool company, but two of them, one adult and a child, caught E. … More ▾ I chose the Mirage Appart hotel, they brought me to the holiday world, a terrible hotel, they said there were no single rooms and there were many children. One owner, In the end settled in Cleopatra is not paradise. The hotel is really not a paradise, I met a very cool company, but two of them, one adult and a child, caught E. coli there. 4 days fought with dirty dishes. I don’t know about 2 bars - a bar is one beer, dry red, white wine, nothing more. The tennis table was swollen in a terrible state. In general, no conditions, by the way, hot water only after 13 days and 16 who managed to eat it. Water and food are disgusting everywhere imported in bottles, and there they took half a bottle from the hoses and poured them. Eating rice barley eggplant. In short, you should not go to this hotel with children at all. Not to mention adults. For children, nothing but a small pool and then in which they wash off the floor in the evenings. People don't even think about taking trips to mirage appart, holiday world, cleopatra nerai hotels, otherwise your vacation will be ruined!!! !
аватар
 •  traveled 9 years ago
Rating 1.0
This is a 0 star hotel. The only plus is that they settled right away. The rooms are old. There is no hot water!! ! Some rooms do not have air conditioning. From food only cucumbers and tomatoes, sometimes rice and pasta are all cold. For breakfast, there are not even eggs in any form (after writing a complaint to various authorities, only boiled eggs appeared and they were given every other day). … More ▾ This is a 0 star hotel. The only plus is that they settled right away. The rooms are old. There is no hot water!! ! Some rooms do not have air conditioning. From food only cucumbers and tomatoes, sometimes rice and pasta are all cold. For breakfast, there are not even eggs in any form (after writing a complaint to various authorities, only boiled eggs appeared and they were given every other day). Baking here is only loaves. There is water all over the dining room floor due to a problem with the cooler. The waiters immediately wash the floors and clear the table. Alcohol in the bar is constantly missing. The water in the cooler was always yellow. During the rest there were frequent cases of poisoning. With us, one family was hospitalized in the hospital after being poisoned. The dishes are greasy. The hotel is sold exclusively for Russian tourists. I do not recommend anyone to stay in this hotel. Even if you only spend the night in it, it is not possible to wash and take a shower in cold water!! !
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 1.0
I was in this hotel in May 2014 and was very disappointed on the topic of relaxation, the price of the tour does not match the quality of service. I understand that we eat to rest and not to eat, but still I want to eat. All inclusive!!!! ! And in the evenings we went to eat in a cafe, because. in our hotel we were fed with nausea, purely in the morning an egg, coffee, and bread and butter and all day on a diet. … More ▾ I was in this hotel in May 2014 and was very disappointed on the topic of relaxation, the price of the tour does not match the quality of service. I understand that we eat to rest and not to eat, but still I want to eat. All inclusive!!!! ! And in the evenings we went to eat in a cafe, because. in our hotel we were fed with nausea, purely in the morning an egg, coffee, and bread and butter and all day on a diet. The pool is small, where there are sun loungers several times seen from the bottom (there is a kitchen) healthy, hairy rats came out... Fu! Someone saw cockroaches, I didn’t. Everything is so clean! Wine and vodka drinks? forget! They bring wine in open bottles, after which they were bent over from pain in the stomach. They breed wine in the same place, it is not possible to drink, beer! Which very often and quickly comes to an end. So when you choose this hotel, it means diet and prohibition. Why pay that kind of money then? The sea is very far to go for 15-20 minutes. Mahmutlar sea is nearby, the food is excellent, the hotels are large - and there is something to do. And in Nereia there is no entertainment at all at 22-00 hours the lights are turned off everything ends
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 5.0
I was very disappointed with this hotel, the price does not match the quality, the food is disgusting. The hotel website indicates that natural food is served twice a week, and on other days soy dishes (rare disgusting), for some reason the tour operator forgets to mention this when he sells you a ticket to this hotel! Indeed, on Tuesday they give a tiny piece of chicken, and on Saturday a piece of bony fish. … More ▾ I was very disappointed with this hotel, the price does not match the quality, the food is disgusting. The hotel website indicates that natural food is served twice a week, and on other days soy dishes (rare disgusting), for some reason the tour operator forgets to mention this when he sells you a ticket to this hotel! Indeed, on Tuesday they give a tiny piece of chicken, and on Saturday a piece of bony fish. On other days for lunch and dinner, soy mince dishes, I also saw fried potato peelings, in general, the savings of the hotel owner are amazing! Drinks from the bar, this is the cheapest beer from plastic bottles and sour wine, from stronger ones - vodka, gin and local vodka. "All inclusive" do not take in any case, you will constantly go hungry and leave a lot of money in cafes and beach restaurants. This hotel is for overnight stays only and tour packages are BB only. The hotel itself is clean, the staff is polite and friendly, the only problem is the stinginess of the owner.
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 7.0
the hotel is terrible. The owner is a rare skate. … More ▾ the hotel is terrible. The owner is a rare skate.
Review from — vOtpusk.ru
аватар Lana1731
 •  traveled 12 years ago
Rating 8.0
My family stayed at the hotel in May 2012. The hotel is really small and cozy. We bought a tour to this hotel based on the reviews of vacationers. I especially liked the review of Vadim from Pushkino. Vadim, thank you very much, we read your feedback as a good story, what we learned was useful to us, thanks again! We knew that the hotel was small, located in the city itself. … More ▾ My family stayed at the hotel in May 2012. The hotel is really small and cozy. We bought a tour to this hotel based on the reviews of vacationers. I especially liked the review of Vadim from Pushkino. Vadim, thank you very much, we read your feedback as a good story, what we learned was useful to us, thanks again! We knew that the hotel was small, located in the city itself. True photographs are posted on all sites - where you can see that the pool is tiny, we knew that there was no animation there, that the hotel was family.
SO in order:
Hotel -3 *, urban - with a tiny territory, located on a quiet street 2 steps from the main Ataturk street. All rooms are neat and clean. Cleaned regularly, linen was changed often, we threw towels on the floor and immediately appeared clean. There were no problems with hot water, the balcony overlooked a quiet street and you could touch the medlar branches with your hand. In the hotel, in principle, there are few Russians, mostly foreigners.
Indeed, the manager is in the hotel all day long. His name is Ali. All the staff in front of him flies, any of our requests were fulfilled instantly. For example, we brought corn from the market - we asked her to cook it (my daughter loves it) - we quickly did everything and packed it with us to the beach. We also brought artichokes and asked them to cook. For dinner, in addition to the meal, there was a huge dish on our table - with some unthinkably delicious stew - where artichokes were present as a decoration. The attentiveness and attentiveness of the staff was amazing. We were in Turkey for the 4th time, but for the first time we met such a warm attitude. On the last day, we rented a car to drive around the neighborhood - and we were immediately given a lunch package with us, nothing special, but still... Nobody counts coffee and tea, and does not look into the plates, this is a complete lie. Ali has an office on the 1st floor, and of course he is aware of all the events.
That's why he's the manager. Thanks to him, the hotel is completely tidy and quiet. For two weekends, 22 people from Turkish families with children stopped by. So we didn't hear or see them. And no one in the hotel "got drunk", did not fight, did not yell, did not litter, did not interfere with others, as is usually the case with our Russian tourists. We met and became friends with all the staff. The cook came out to us at the end of dinner and listened to our compliments in a funny way, not understanding a word of Russian. Once he even created a chic cake, airy, from cream and fruit! Regarding food - we had all inclusive, but since there were few vacationers - we were served right at the table. Even my husband never asked for supplements, as there was enough of everything. There really was no meat. But there was always a chicken, fish a few times too. We simply did not eat soy sausages. And in Turkey, in general, very expensive meat,
we advise the curious to simply walk around the grocery stores and look at the prices. We had enough food. Several times we went to cafes in the city and skipped lunch or dinner at the hotel. So what? Who can resist the freshest sea bream, grilled and piping hot, along with a dish of vegetables and herbs brought by the waiter. For only 10-12 lire? Is it money? The hotel, of course, did not have much fruit or vegetables, although there were plenty of them in the market. But who will reproach Ali for this? The hotel is triple, small and to conduct business so as not to be a minus - you need to be able to! We paid for 11 nights - 17 thousand rubles per person. This includes transfer, accommodation, meals all inclusive. And, mind you, "regular Aeroflot flight back and forth" !! ! One ticket to Antalya round trip cheaper than 10-11 thousand can not be found. So draw your own conclusions, gentlemen, is it worth it or not to go for that kind of money to such a hotel. How many such cases
when people pay huge sums of money and end up in terrible conditions. Here, no one is deceiving anyone. And no one looked at us, not only in a cup of tea, but also poured alcohol - undiluted! and as many as you want. No problem. We fondly remember the night porter. Wow, we miss you! He spoke German to me, English to my daughter, and had learned some Russian by the time we left. We really enjoyed our stay at this hotel. Silence, cleanliness, complete relaxation. This is what I wanted. We went to the Cleopatra beach to swim and Uur also advised us to go to the Gunesh beach of the hotel by minibus. It was also cool there, there were almost no people, only the bottom was worse with stones. Near the wild beach. We spent a lot of money in stores. These are Waikiki, Alanium, Kipa, Collins. Chic jersey, good quality men's shirts, cool jeans. Of course, you cannot buy such things in Moscow for such money.
We ourselves went by car to the mountain river Dimchay, there is such beauty around! And they cook very tasty there, we dined right on the water, there are floating tents. We took a lot of beautiful photos on the Ulash beach, which is located right along the highway, before reaching Alanya. There is a great observation deck. We rode on a yacht, bought tickets ourselves right on the pier. In the evening we walked on the embankment - it is very beautiful when the evening lighting turns on. We walked along Ataturk, drank real Turkish coffee there, which must be washed down with cold water. We ourselves went to the village of Avsallar to the beach of the Greenfugla Beach Hotel, there are many souvenir shops, and a gorgeous beach with turquoise clear water. On Fridays, we went to a spontaneous market where ordinary Turks trade, who come here that day. It's close to the hotel. Fruits, herbs - the sea, and a lot of all sorts of exotics. There is always a Turk in national dress and sells freshly squeezed pomegranate juice.
The truth is that every year it gets more and more expensive. But you can take a picture with him. In Kip, we bought a fresh, awesome Turkish delight, and another 5 liters of real good olive oil. Well, of course, we bought olives in the market when we were driving home, the size of a plum. Turkish ayran is generally a swan song. We drank it always and everywhere we saw it. Very tasty, especially if you drink it very cold. Were on top of the mountain in the fortress, interesting and impressive sea view. My daughter and grandmother went to the Damlatash cave, where there are beautiful stalactites and stalagmites. This cave is right next to Cleopatra Beach. In general, we had a very good rest. And plus everything, without any problems and on time flew home on a good plane with good food, a regular flight. Tickets were taken through Sunrise. Everything that was promised to us was fulfilled. I think everyone who reads this review already understood that we fell in love with Turkey. Fell in love from the first time
finally and irrevocably. This country is mesmerizing. With its sea, air, sun. And believe me, if you treat the inhabitants of this country kindly and with a smile, you will be answered the same. Necessarily. It simply cannot be otherwise.
And now think, do you need or do not need such a rest? In a quiet family hotel, where cleanliness and order, and all the entertainment - nearby. And you will get for your money everything that you can get for such an amount. Last year we rested in May Garden 4 *, we still can’t forget, so sorry for the wasted money, the tours were much more expensive, the food was terrible, the rooms are terrible, the beach is full of stones, who can’t swim - don’t go in. So draw your own conclusions, gentlemen. If you want parties, general round-the-clock fun, this is not here. Party and fun in general is nearby. If you want chic food all 24 hours, then it costs a lot more, then you are not here.
And in the Botanist or in the Dolphin for a couple of thousand dollars per person. To each his own.
аватар Nadiay
 •  traveled 13 years ago
Rating 7.0
Rested at the beginning of September this year, 12 days, in a small family (city) hotel Nerai. The hotel is located in a 4-storey building, on the 1st floor (floor 0) - reception, restaurant-dining room, bar, swimming pool; 2-3 floors - rooms; 4th floor - residential. the hotel staff is a big friendly family, the hotel owner's children also work in the hotel (in their free time). … More ▾ Rested at the beginning of September this year, 12 days, in a small family (city) hotel Nerai.
The hotel is located in a 4-storey building, on the 1st floor (floor 0) - reception, restaurant-dining room, bar, swimming pool; 2-3 floors - rooms; 4th floor - residential. the hotel staff is a big friendly family, the hotel owner's children also work in the hotel (in their free time). The hotel staff is very friendly: the porter, maids and restaurant workers; always ready to help. If you yourself treat the employees of the hotel kindly and respectfully, then they also treat you. During my entire stay at the hotel, I have never encountered rudeness or rudeness. Smile more often and don't forget to say "magic" words: hello, thank you, please, etc. Don't forget to tip the maid from time to time and she will adjust her cleaning schedule for your room. Checked!
The rooms are simple without frills, but this is a "three-ruble note"! Everything we needed was there except for a fridge. I had all inclusive, so I didn't suffer from that.
The composition of the hotel guests is international - Germans, British, Russians, Poles, etc. The hotel staff speaks a little Russian. School (university) knowledge of English is enough to communicate in a hotel, shops and cafes. There were no problems. Residents of Alanya are always ready to help: on the first day I got lost and could not find a hotel. They helped me.
The hotel is located on the 3rd line, in the city center, to the beach - 10 minutes. (without going to shops and cafes). In 2-3 min. from the hotel the central street - in the evening there is where to walk, close to shopping centers, shops, bazaar, market, cafes and restaurants. At 5-10 min. walk - the port and the beautiful promenade.
The sea in September was very warm 27 degrees, the air - 35. The sea is clean, transparent. Very good entry into the sea next to the Dalmatas cave, under the fortress.
The only downside is the poor food. There is something to compare (Montenegro, Cyprus). Although it is very difficult to stay hungry, everything is edible and quite fresh and tasty. From meat - chicken in all forms, as well as sausages and sausage, which were eaten with pleasure by hotel kittens. Food is a "minus" to the owner of the hotel.
The hotel can be recommended for an economical holiday.
The vacation was wonderful: I had a rest, sunbathed, looked at new places.


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Отель расположен на тихой улочке в самом центре популярного курорта Аланья. Построен отель в 1997 году, а реставрирован в 2014 году.

Location В 120 км от аэропорта г. Анталья, в городе Аланья.
Description of the beach В 650 м от отеля.
  • 3rd and beyond
  • private beach
  • sand beach
In a hotel
  • restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • free wi-fi
  • elevator
  • laundry
  • doctor
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids
  • children's swimming pool
  • children's chairs in the restaurant
Entertainment and sports Дартс.
  • table tennis  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • water activities
  • surfing
  • windsurfing
Description of rooms

В отеле 39 номеров.

  • bath / shower
  • hair dryer
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi  FREE 
  • balcony/terrace
The address Neray Hotel Ataturk Caddesi Fevziler Sokak, No:14, Alanya, 07400
Phones: +90 0 242 511 78 33
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. У отеля собственный песчаный пляж.
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. В отеле есть водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами серфинга, виндсерфинга.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Детские стульчики для кормления Ваших малышей всегда под рукой.