We were brought to the hotel at 21.20, they promised that in any case they would feed us at least something, we got there from 7.00. They offered absolutely nothing, there was no water even in the room to drink. upon check-in, it turned out that sun loungers and an umbrella are a separate fee - $ 5.5 per day, although it was stated on the site - free of charge.
… More ▾
We were brought to the hotel at 21.20, they promised that in any case they would feed us at least something, we got there from 7.00. They offered absolutely nothing, there was no water even in the room to drink.
upon check-in, it turned out that sun loungers and an umbrella are a separate fee - $ 5.5 per day, although it was stated on the site - free of charge.
We were settled in the room right above the kitchen - from the balcony there is a view of the terrace where people drink beer until night, but this is not the worst! in the bathroom, the smell is just disgustingly nauseating, apparently from the drain and the cockroaches, which ran along the pillow. They asked to change the room, offering 5 euros, they said there are no more rooms.
Nutrition at first we were all right, but absolutely the same thing every day, on the 4th day we were already sick of such a "variety".
For all the days they never gave a fish, and this is a country where the sea is! solid chicken and a couple of times the wrong beef, it was not clear that it was cut into pieces. On the 5th day, I got poisoned (I guess with soup, since my daughter didn’t eat it and she was fine), for 1.5 days I hugged the toilet in this terrible room. That's more fun to relax! This is how "wonderful" we rested for the first time in Turkey. Only the warm clear sea compensated us for all this. 4 stars were given to this hotel apparently only for the fact that the 1st line from the sea.
upon check-in, it turned out that sun loungers and an umbrella are a separate fee - $ 5.5 per day, although it was stated on the site - free of charge.
We were settled in the room right above the kitchen - from the balcony there is a view of the terrace where people drink beer until night, but this is not the worst! in the bathroom, the smell is just disgustingly nauseating, apparently from the drain and the cockroaches, which ran along the pillow. They asked to change the room, offering 5 euros, they said there are no more rooms.
Nutrition at first we were all right, but absolutely the same thing every day, on the 4th day we were already sick of such a "variety".
For all the days they never gave a fish, and this is a country where the sea is! solid chicken and a couple of times the wrong beef, it was not clear that it was cut into pieces. On the 5th day, I got poisoned (I guess with soup, since my daughter didn’t eat it and she was fine), for 1.5 days I hugged the toilet in this terrible room. That's more fun to relax! This is how "wonderful" we rested for the first time in Turkey. Only the warm clear sea compensated us for all this. 4 stars were given to this hotel apparently only for the fact that the 1st line from the sea.
Like
You like
Show other comments …
• traveled 4 years ago
The biggest minus of the hotel is the mosque, every morning you will be awakened by the attendant of the mosque. It's very loud and feels like it's near the bed. Cleaning was every day, but the hair of the tenants who lived in the room before me was removed on day 4 when cleaning every day!! ! The smell from the drain in the shower was personally eliminated with plastic bags.
… More ▾
The biggest minus of the hotel is the mosque, every morning you will be awakened by the attendant of the mosque. It's very loud and feels like it's near the bed. Cleaning was every day, but the hair of the tenants who lived in the room before me was removed on day 4 when cleaning every day!! ! The smell from the drain in the shower was personally eliminated with plastic bags. Food: for 10 days there were fish twice and 1 time chicken drumstick, the rest were very small pieces of chicken fillet with potatoes, rice or vegetables. I didn’t like alcohol, I had heartburn from half a glass of beer, white and red wine is normal, but after the second glass my head hurts. There is a shop next to the hotel that saved the holiday.
Like
You like
• 4
Very close to the sea. There is a hotel in the city, it is small. If someone wants a big hotel, they may be uncomfortable there. But due to the fact that it is located in the city center, in the evenings will be a great walk through the streets of the city. It's very nice and the hotel is not closed, but open.
… More ▾
Very close to the sea. There is a hotel in the city, it is small. If someone wants a big hotel, they may be uncomfortable there. But due to the fact that it is located in the city center, in the evenings will be a great walk through the streets of the city. It's very nice and the hotel is not closed, but open. There was a swimming pool on the territory and the slide worked constantly. The food is just super, I really liked it. I also liked that everything was clean, cleaned every day. And also lucky with the weather, it was very warm. I really enjoyed everything at this hotel. I totally recommend it for a holiday.
Like
You like
• 8
Our holiday started with a conflict, in fact we had a small conflict with the hotel staff. There was an overbooking in the apartments in which we were supposed to live, so we were temporarily settled in others for three days, but we liked others even more than those in which we were supposed to be settled initially, in principle, the conflict was settled on this.
… More ▾
Our holiday started with a conflict, in fact we had a small conflict with the hotel staff. There was an overbooking in the apartments in which we were supposed to live, so we were temporarily settled in others for three days, but we liked others even more than those in which we were supposed to be settled initially, in principle, the conflict was settled on this. We had an apartment with a kitchen, we cooked for ourselves. We all liked it very much. If it is possible to somehow book specific apartments in advance through a tour operator, it would be great, since our apartments overlooked the road where transport often ran, then it was quite noisy there. It is impossible to sleep at night with the windows open, very noisy.
Like
You like
• 7
As for the hotel, it's hard to say, it seems to be good, but not 4 * as they say, but 3, with such a stretch. We arrived on 09/24/2019 and settled on the ground floor opposite the dining room! They check in after 14:00, for example, we waited, even had time to dine. Some people have been waiting since 7 am.
… More ▾
As for the hotel, it's hard to say, it seems to be good, but not 4 * as they say, but 3, with such a stretch.
We arrived on 09/24/2019 and settled on the ground floor opposite the dining room! They check in after 14:00, for example, we waited, even had time to dine. Some people have been waiting since 7 am.
The room is normal, but the windows rested against the fence, through which not only cats could easily climb.
Cleaning the room is a separate conversation. Removed if you complain at the reception. Bed linen has not been changed in 7 days! Towels were changed only once, and then only one large and small!!! ! They come with cleaning in the evening, as if they are waiting for them to be in the room.
As for food - you can eat enough, chicken every day. Many salads, fruits, there were even tangerines, but green ones. There are grilled dishes, very tasty pancakes in the morning - the chef cooks them on the grill, very tasty) once there was turkey, several times fish, beef.
But on September 30.2019, after lunch, my mother and I became ill!!!! ! We got poisoned!! ! We thought that maybe we overate on vacation, but no, later we found out that a lot of people were poisoned !!!! ! Some were taken by ambulance! And we had to fly out on the 1st, of course it was tin...
The beach is a separate conversation. The first row of sunbeds - paid! You can be sure that the person who cleans and looks after the beach will start yelling at you in their own language. Yes, and you can only be on the beach until 19, then this person will push you off the beach. And advice, be careful with the hotel leather store, if you don’t want to spoil your vacation, avoid it.
Let's talk about the sea, sunset - stones, in principle, as elsewhere, be careful. The sea at this time is gorgeous, warm, transparent)
As for the Internet - it catches on the beach, it's free. But in the room we caught very badly, which was strange.
In general, there are positive impressions, but there are also bad ones.
I advise you to go to the local bazaar, when you leave the hotel, turn to the right, and walk about 1.2 km, the landmark is McDonald's (and then walk for 5-10 minutes from it). There are very cool leather shops there (you can buy a jacket for $150) and you can buy t-shirts and everything is not expensive!! ! Who needs to write, I will answer where and where to go)
Of course, the nature is gorgeous))) this is not the first time in Turkey, and the hotel is a little shocked, I repeat, there are pluses and there are minuses.
P. S. The hotel area is not large, the pool is small, there is no animation, the room is cleaned in about 3 minutes (I personally counted and watched while they were cleaning). The Internet is free, at the reception they can change your money for a smaller one, the guys at the bar are fast, they clean up quickly in the dining room.
We arrived on 09/24/2019 and settled on the ground floor opposite the dining room! They check in after 14:00, for example, we waited, even had time to dine. Some people have been waiting since 7 am.
The room is normal, but the windows rested against the fence, through which not only cats could easily climb.
Cleaning the room is a separate conversation. Removed if you complain at the reception. Bed linen has not been changed in 7 days! Towels were changed only once, and then only one large and small!!! ! They come with cleaning in the evening, as if they are waiting for them to be in the room.
As for food - you can eat enough, chicken every day. Many salads, fruits, there were even tangerines, but green ones. There are grilled dishes, very tasty pancakes in the morning - the chef cooks them on the grill, very tasty) once there was turkey, several times fish, beef.
But on September 30.2019, after lunch, my mother and I became ill!!!! ! We got poisoned!! ! We thought that maybe we overate on vacation, but no, later we found out that a lot of people were poisoned !!!! ! Some were taken by ambulance! And we had to fly out on the 1st, of course it was tin...
The beach is a separate conversation. The first row of sunbeds - paid! You can be sure that the person who cleans and looks after the beach will start yelling at you in their own language. Yes, and you can only be on the beach until 19, then this person will push you off the beach. And advice, be careful with the hotel leather store, if you don’t want to spoil your vacation, avoid it.
Let's talk about the sea, sunset - stones, in principle, as elsewhere, be careful. The sea at this time is gorgeous, warm, transparent)
As for the Internet - it catches on the beach, it's free. But in the room we caught very badly, which was strange.
In general, there are positive impressions, but there are also bad ones.
I advise you to go to the local bazaar, when you leave the hotel, turn to the right, and walk about 1.2 km, the landmark is McDonald's (and then walk for 5-10 minutes from it). There are very cool leather shops there (you can buy a jacket for $150) and you can buy t-shirts and everything is not expensive!! ! Who needs to write, I will answer where and where to go)
Of course, the nature is gorgeous))) this is not the first time in Turkey, and the hotel is a little shocked, I repeat, there are pluses and there are minuses.
P. S. The hotel area is not large, the pool is small, there is no animation, the room is cleaned in about 3 minutes (I personally counted and watched while they were cleaning). The Internet is free, at the reception they can change your money for a smaller one, the guys at the bar are fast, they clean up quickly in the dining room.
Like
You like
• 1
Minus 1. Wi-Fi current catches in the rooms 2. They steal things from me a new towel was stolen from the sunbeds near the pool 3. The beach is terrible, half sand, half pebbles, entering the sea leaves the best 4 a man walks on the beach who fixes umbrellas, what he does (he reserves the first places for the Turks with his towels and does not let him lie down, well, or those who pay him) the reception does not want to understand 5 It’s not possible to cross the road.
… More ▾
Minus
1. Wi-Fi current catches in the rooms
2. They steal things from me a new towel was stolen from the sunbeds near the pool
3. The beach is terrible, half sand, half pebbles, entering the sea leaves the best
4 a man walks on the beach who fixes umbrellas, what he does (he reserves the first places for the Turks with his towels and does not let him lie down, well, or those who pay him) the reception does not want to understand
5 It’s not possible to cross the road. The Turks don’t have the concept of a pedestrian crossing, they also go on red, so with a stroller we just fly across the road every time, they can knock down and this will be the norm for them
6. They don’t understand the language Russian, Ukrainian at all
7. You are not the only one on the beach, as this is the beach of the city, you need to keep an eye on things in both
8. The food is the same type every day, 1 time the fish was given fruit, everything is the same as in Ukraine, we taste better, there is no baby food either!
9. Rooms economy option wishes better air conditioners killed old in most rooms, where the key was inserted, the light was knocked out 2 times the electrician was called
10 Cockroaches climb in the rooms and near the kitchen!!!!
Plus
1 Warm sea
2 Walk around the city
Having traveled to Turkey for the first time, the vacation was ruined, when you choose a hotel, work out this moment with your tour operator, because upon arrival he will receive a lot, for telling a lot about the hotel, but in fact garbage.
1. Wi-Fi current catches in the rooms
2. They steal things from me a new towel was stolen from the sunbeds near the pool
3. The beach is terrible, half sand, half pebbles, entering the sea leaves the best
4 a man walks on the beach who fixes umbrellas, what he does (he reserves the first places for the Turks with his towels and does not let him lie down, well, or those who pay him) the reception does not want to understand
5 It’s not possible to cross the road. The Turks don’t have the concept of a pedestrian crossing, they also go on red, so with a stroller we just fly across the road every time, they can knock down and this will be the norm for them
6. They don’t understand the language Russian, Ukrainian at all
7. You are not the only one on the beach, as this is the beach of the city, you need to keep an eye on things in both
8. The food is the same type every day, 1 time the fish was given fruit, everything is the same as in Ukraine, we taste better, there is no baby food either!
9. Rooms economy option wishes better air conditioners killed old in most rooms, where the key was inserted, the light was knocked out 2 times the electrician was called
10 Cockroaches climb in the rooms and near the kitchen!!!!
Plus
1 Warm sea
2 Walk around the city
Having traveled to Turkey for the first time, the vacation was ruined, when you choose a hotel, work out this moment with your tour operator, because upon arrival he will receive a lot, for telling a lot about the hotel, but in fact garbage.
Like
You like
• 1
Vacationing with children. The check-in went quickly, but the host side of the tour operator booked only 1 room instead of 2. No persuasion, bakshishi, threats helped. I had to check into the family room of the main building on the 4th floor. (As compensation, we were given a free tour of Alanya). The room is large, 2 rooms.
… More ▾
Vacationing with children. The check-in went quickly, but the host side of the tour operator booked only 1 room instead of 2. No persuasion, bakshishi, threats helped. I had to check into the family room of the main building on the 4th floor. (As compensation, we were given a free tour of Alanya). The room is large, 2 rooms. Everything in the room worked (conder, TV, etc. ). Wifi pulled without problems, for free. The furniture is new. The room was cleaned every day, towels were changed every two days, bed linen was changed for 7 days of rest.
Food: there were no special frills, but there was chicken every day, beef and fish 3 times. You won't leave hungry, there are plenty to choose from. From fruits: watermelon, peaches, apricots, plums, cherry plums, apples, oranges. From alcohol I drank only beer - our best)))...
Beach: close, across the road, no underground passage. Sunbeds, mattresses, umbrellas are new, the beach is well-groomed. The sea is clean and warm. The only point - the bar on the beach is paid. The staff is friendly. In general, we are satisfied with the rest.
Food: there were no special frills, but there was chicken every day, beef and fish 3 times. You won't leave hungry, there are plenty to choose from. From fruits: watermelon, peaches, apricots, plums, cherry plums, apples, oranges. From alcohol I drank only beer - our best)))...
Beach: close, across the road, no underground passage. Sunbeds, mattresses, umbrellas are new, the beach is well-groomed. The sea is clean and warm. The only point - the bar on the beach is paid. The staff is friendly. In general, we are satisfied with the rest.
Like
You like
I stayed with my husband, we didn't like it very much. I explain: they waited a very long time at the reception for check-in, it turned out that they simply forgot about us, if they hadn’t been reminded, they would have waited a long time, after a long wait we were naturally settled in a bungalow, these are two separate two-story houses, with terribly narrow corridors, the room itself is incredibly small , for a four, it’s just tin, we asked through the guide to change our room, we were told that this would be possible only in a couple of days, subject to an additional payment for the safe, we even agreed to these conditions, but no proposals for relocation were received, despite the fact that we saw that there were empty seats in the main building.
… More ▾
I stayed with my husband, we didn't like it very much. I explain: they waited a very long time at the reception for check-in, it turned out that they simply forgot about us, if they hadn’t been reminded, they would have waited a long time, after a long wait we were naturally settled in a bungalow, these are two separate two-story houses, with terribly narrow corridors, the room itself is incredibly small , for a four, it’s just tin, we asked through the guide to change our room, we were told that this would be possible only in a couple of days, subject to an additional payment for the safe, we even agreed to these conditions, but no proposals for relocation were received, despite the fact that we saw that there were empty seats in the main building.
The rooms are cleaned terribly, they only wipe the bathroom, towels are not changed every day, the smell from the bathroom is very often unbearable, I had to constantly close the door there, the staff is absolutely unfriendly. The sauna services in the hotel are also very intrusive, this boy offering services is just a boor, I had to be rude at the next meeting so that he would forget about us. The beach from the hotel is also not a fountain, solid stones, with us several times people cut their legs. As for food, it's normal, there is enough of everything, there are no questions. The sun loungers by the pool are constantly occupied, there is not enough space for everyone, in general the hotel is very modest, it doesn’t pull on a four, it’s uncomfortable. I absolutely do not recommend this hotel.
The rooms are cleaned terribly, they only wipe the bathroom, towels are not changed every day, the smell from the bathroom is very often unbearable, I had to constantly close the door there, the staff is absolutely unfriendly. The sauna services in the hotel are also very intrusive, this boy offering services is just a boor, I had to be rude at the next meeting so that he would forget about us. The beach from the hotel is also not a fountain, solid stones, with us several times people cut their legs. As for food, it's normal, there is enough of everything, there are no questions. The sun loungers by the pool are constantly occupied, there is not enough space for everyone, in general the hotel is very modest, it doesn’t pull on a four, it’s uncomfortable. I absolutely do not recommend this hotel.
Like
You like
• 2
• traveled 5 years ago
What we liked: -beautiful view, -friendly and helpful staff -tasty food, -wi-fi (creaks, but breathes), - cozy room. I really liked the hammam at the hotel: many thanks to the administrator Alla, who met us, told us about all the nuances and differences of the spa culture in Turkey and much more. Separately, I would like to thank the workers Derya and Alena, who actually carried out the procedures, they were very attentive and felt with their whole body what they were masters of their craft.
… More ▾
What we liked:
-beautiful view,
-friendly and helpful staff
-tasty food,
-wi-fi (creaks, but breathes),
- cozy room.
I really liked the hammam at the hotel:
many thanks to the administrator Alla, who met us, told us about all the nuances and differences of the spa culture in Turkey and much more. Separately, I would like to thank the workers Derya and Alena, who actually carried out the procedures, they were very attentive and felt with their whole body what they were masters of their craft.
What did not like:
-1 key to all rooms. We were afraid to leave valuables in the room, even in the safe. Also, anyone could inadvertently confuse and fall into the room.
-Cleaning leaves a lot to be desired. I don't consider normal room cleaning: making the bed and mopping the floor. Towels and soap were not changed for 4 days.
At the entrance to the room there were only 2 towels and a bar of soap. Towels for hands and face were reported only after 2 days. There were no gels or shampoos.
- Near the hotel there is a Mosque and a school. Since the door went straight into the courtyard Namaz with the first rays of the sun and the noise from the school were clearly audible.
In general, the overall impression was good.
-beautiful view,
-friendly and helpful staff
-tasty food,
-wi-fi (creaks, but breathes),
- cozy room.
I really liked the hammam at the hotel:
many thanks to the administrator Alla, who met us, told us about all the nuances and differences of the spa culture in Turkey and much more. Separately, I would like to thank the workers Derya and Alena, who actually carried out the procedures, they were very attentive and felt with their whole body what they were masters of their craft.
What did not like:
-1 key to all rooms. We were afraid to leave valuables in the room, even in the safe. Also, anyone could inadvertently confuse and fall into the room.
-Cleaning leaves a lot to be desired. I don't consider normal room cleaning: making the bed and mopping the floor. Towels and soap were not changed for 4 days.
At the entrance to the room there were only 2 towels and a bar of soap. Towels for hands and face were reported only after 2 days. There were no gels or shampoos.
- Near the hotel there is a Mosque and a school. Since the door went straight into the courtyard Namaz with the first rays of the sun and the noise from the school were clearly audible.
In general, the overall impression was good.
Like
You like
• 7
initially we went to the kleopatra arsi hotel but at the reception we were offered to move to this hotel. the taxi was paid for by the hotel representatives... they arrived at about 2.00 greeted us kindly escorted to the room . . they practically don’t speak Russian in hotels . . they settled us in the so-called "BUNGALOW" these are 2 separate buildings built near the pool .
… More ▾
initially we went to the kleopatra arsi hotel but at the reception we were offered to move to this hotel. the taxi was paid for by the hotel representatives... they arrived at about 2.00 greeted us kindly escorted to the room . . they practically don’t speak Russian in hotels . . they settled us in the so-called "BUNGALOW" these are 2 separate buildings built near the pool . . the room is about 9 meters bed 2 bedside tables built-in wardrobe bedside table with a refrigerator and a mirror . . the balcony rested against a dense fence. There were 2 chairs and a table on the balcony. but it would not be comfortable to be on it....the curtains were sweaty the sunlight did not penetrate the room..... from + there was WI-FI in the room . . the hotel after the repair everything is clean and tidy . . cleaned every day well . . the food is varied and a lot . . water could be taken in the cooler is always....the hotel has a hammam, though paid... the beach is across the road. they didn’t pay extra for sunbeds and umbrellas . . it’s true that you can’t drink and eat brought food. you can only buy at the bar
Like
You like
• 5
Show more »
