Muz Hotel 3*– Reviews

18
Rating 7.410
based on
18 reviews
№102 in the hotel rating Alanya
7.9 Rooms
8.1 Service
6.5 Cleanliness
6.6 Food
8.3 Amenities
Hotel Muz is located right on its own private beach on the Mediterranean Sea. The hotel was built in 2010. Good quality city hotel with spacious rooms. Located on Cleopatra Beach, 2 km from the center of Alanya.More →
аватар al1973na
 •  traveled 3 years ago
Rating 8.0
All health and good mood! ) From the first minute of the flight there, to landing at home, everything was great, except for two unpleasant moments. Transfer rushed to the hotel for a record 2 hours 10 minutes. and back and forth)) Guides of the host Alena and Daniil, very nice and well-mannered guys! ) What can not be said about the hotel guide Emir (Fit Holidays company), he is a scoundrel, without shame and conscience, who does not care about everything except the $ he earns on gullible ("suckers") tourists. … More ▾ All health and good mood! ) From the first minute of the flight there, to landing at home, everything was great, except for two unpleasant moments.
Transfer rushed to the hotel for a record 2 hours 10 minutes. and back and forth)) Guides of the host Alena and Daniil, very nice and well-mannered guys! ) What can not be said about the hotel guide Emir (Fit Holidays company), he is a scoundrel, without shame and conscience, who does not care about everything except the $ he earns on gullible ("suckers") tourists. He makes excursions almost twice as expensive as their real cost, but this is half the trouble, I personally encountered this for the first time, he began to be rude, carry "game" and threaten me that he would not register my voucher, that I would not see information on the return transfer, I’ll lose my insurance... And I also witnessed his nightly conversation with a girl who has a minor child, who was supposed to go on an excursion, but was injured and could not even step on her foot, but this scoundrel persistently offered her to go anyway. People, DO NOT buy tour guides!!!
Check-in: arrived at 8.00, be prepared that, subject to an early arrival, as well as a large hotel occupancy, the administrator will offer a bad room (there are several of them), before checking in, carefully check everything, whether everything suits you. On the second attempt, I got a normal room, settled at 12.00, no extra charge. ) What's nice... the bracelet was put on immediately, sent for breakfast, you could also use the bar and the beach! )) Where sunbeds and umbrellas are free), beach towels only their.
The rooms are normal, the furniture is not new but solid, the beds are wide, the mattresses are comfortable, the plumbing is working, there is hot water. ) The bed and towels have not been changed even once in 7 days, but I didn’t ask.
Cleaning consisted of taking out the garbage and sweeping the floor, I was satisfied.
The food is normal, from the series "you will not stay hungry", for good nutrition it is quite. If someone is not enough)) "Migros" is a 5-7 minute walk, you can go to a cafe or restaurant, if you wish.
Bar: very tasty brewed and bagged tea, coffee machine with instant norms, water in the cooler, soda, yuppies juice.
Alcoholic, high-quality dry white and red wine, beer is not bad. Those who drink, duty free and migros to help; )) What's nice, alcohol is poured into glass! )) Hot drinks in paper.
The territory is not big but cozy, exactly 15 steps to the sea! )) Dining room and a veranda overlooking the sea, and a stunning sunset, it pleases)), because. most hotels have a road in front of them.
The beach is clean, but the entry is not the best, when strong waves do not come in because of the plates. On the 19th beach, which is a five-minute walk, 20 meters without a slab. The best and most beautiful beach "Cleopatra", without slabs, it takes 25-30 minutes to get there along the coast or promenade.
The hotel staff is friendly, at the reception Abdul does not speak much Russian, at night a wonderful guy Mehmet will help in everything, you can use Google translator with him. There are good guys in the dining room and at the bar, the bartender Boris, a very good, intelligent person, does not speak much Russian, he will go to a meeting. )
The contingent is 80% former compatriots, the rest are Germans. Age 55-60 + active girls) and boys... 70%, several couples and mothers with children, just couples, a few independent travelers.
Children entertain themselves as best they can) For cat lovers, their presence will be a pleasant surprise, not for lovers on the contrary))
I do not recommend it for whiners, and people who are looking for flaws in everything, and who see the negative in everything.
If you are a positive and sociable person, then if you wish, you will always find yourself a good company, both in the hotel and in Alanya itself. . . ))
Alanya is very beautiful, where you can find a vacation for every taste and budget!
Have a good rest and interesting, exciting trips!!! )))
аватар lorakrush
 •  traveled 3 years ago
Rating 10.0
We were the first visitors after the opening on June 1.2021. arrived early in the morning. we were immediately sent to the restaurant for breakfast and settled in rooms overlooking the sea. the sea is a stone's throw away, right on site. The beach is clean, as soon as you enter, a beach worker immediately runs up and opens umbrellas. … More ▾ We were the first visitors after the opening on June 1.2021. arrived early in the morning. we were immediately sent to the restaurant for breakfast and settled in rooms overlooking the sea. the sea is a stone's throw away, right on site. The beach is clean, as soon as you enter, a beach worker immediately runs up and opens umbrellas. The restaurant has excellent food. The portions are just huge, it was very tasty and varied. Pears, apples, apricots, watermelons were given from fruits. We all recovered in 10 days by 3 kg, although I am on proper nutrition and do not eat everything. Tea and drinks were always available. and water to drink in the cooler at the bar. It was enough for us to eat and feed the cats and the dog. Very tasty wine on the bar, both white and red. I have not tried the beer, but they said it was also delicious.
The front desk has great people who are ready to help with any questions. I especially liked Mehmet, he is on duty in the evening. Very courteous and competent. The hotel has three floors, but there is no elevator, so the guys from the reception helped to lift the suitcases during check-in and check-out. I clean the rooms every day, the bed was changed three times in exactly 10 days, maybe more, but we didn’t really delve into it. There was always hot water, it was necessary to drain a little so that the water was hot. In the beginning, there was even a gel and shampoo. There are mosquito nets on the windows and balcony doors. There is air conditioning and a TV, but we hardly watched it, because. The weather was beautiful and the sea was warm.
The rooms are standard, there is a closet. safe for a fee. Internet at the hotel is paid, for 10 days they paid $ 12, next to the left there is a bus stop 1, travel 5 lira to the city center. On Fridays in the center near Waikiki, the city market, we bought strawberries, cherries, olive oil, and sweets there. The hotel is located at the very beginning of Alanya and the central Cleopatra beach. If you wish, you can walk along the embankment in the evening. As for the sea: you need to have slippers to enter the sea, because. the sand has huddled into large slabs. at first we did not dare to go in, we found a good entrance near the 17th and 22nd beaches, but then we got used to it so much that we went in and out in slippers without any problems.
There is a fish restaurant nearby, but it was just opening and we were fed so well that there was no desire to go to it))). Disinfectants and boxes of masks are everywhere. The hotel has a beautiful swimming pool, it is cleaned every day and does not stink of bleach. We visited the hammam at the hotel and went for massages. I really liked the masseuse Gulya, an excellent specialist, you still need to look for such massages for the whole body !! ! We missed the music in the evening. But we turned on the music on the phone and made ourselves dances.
P. S. The hotel is great for those who have something to compare. We felt at home. 10 days flew by like a minute and for the first time I did not want to leave. Suitable for a relaxing holiday by the sea. There is no children's kitchen and it is difficult for children to go into the sea. There were 6 of us and we all already miss our Muses hotel and dream of returning there again.
аватар moreksenia
The hotel is small, the price is attractive, and right on the beach. But its owner has a few more hotels that are less in demand among tourists who love beach holidays and do not bother with the conditions. Therefore, the hotel administration accepts the proposals of all tour operators in a row for package tours, and at the same time resells seats purchased by baggage holders, visiting tourists, or booking. … More ▾ The hotel is small, the price is attractive, and right on the beach. But its owner has a few more hotels that are less in demand among tourists who love beach holidays and do not bother with the conditions. Therefore, the hotel administration accepts the proposals of all tour operators in a row for package tours, and at the same time resells seats purchased by baggage holders, visiting tourists, or booking. As a result, there is a constant overbooking, although the booking and tour operators shine that the hotel has free seats.

Packagers are told that there are no places and are offered to stay in other hotels that are not full. People are reluctant to go there because it is far from the sea. As our host tour guide told us, everyone knows about this situation - both our tour operators and the host tour guide are asking not to send tourists here, because there are constant conflicts, but no one listens or wants to hear them.
So they have already ruined the holiday for many.

I do not want to mention all the details of our wanderings. In short, while we won our paid early booking at the Moose Hotel, we lost 2 days of rest and a lot of lost nerves.

In the Moose Hotel itself, except for the sea nearby, there is no good night. In addition, all the time something is missing, then the tea runs out, which they do not brew again, but simply add boiling water to the old tea, then bread, napkins, then water. And the tea itself is tasteless, low-grade. This is surprising, because the Turks love tea, know how to brew it well, and drink it constantly. There is no oil at all - only portioned margarine. And sweets can not be eaten at all, they are gluttonous, filled with syrup, and float in it. To change towels or bed linen once a week, you have to ask and monitor several times.

And in addition, a few words about the masseur who works in the hotel hammam.
He is considered a good specialist in lymphatic drainage. Someone has launched such a sensitivity, and it is supported by the administration and exiled women. Really nasty guy with sadistic cravings and offers sex. After his massages, women walk with bruises on their arms and legs. Kind of not for the faint of heart. It takes from 25 to 35 euros per hour, and works 40-45 minutes. It's expensive and not worth it. We have something to compare with, because we went to another hotel, where we had a rest last time, there is a masseur for 10 dollars. in half an hour restores flexibility of all joints and a feeling of lightness throughout the body.

People who go to this hotel for 15-20 years in a row, mostly Baltics and Germans, admit that the hotel has deteriorated after the change of ownership. It used to be a cozy place for a family vacation. Therefore, do not take into account the old positive feedback. The Germans say they will not go to this hotel next year.
аватар
 •  traveled 5 years ago
Rating 9.0
We were settled immediately, there is a manager who comes at 9 am and with him you can solve this problem with the settlement, but there were nuances when people arrived, and they were not settled, they waited for almost a day. We were lucky they settled us right away. The beach is the first line. The food was delicious, the rooms were cleaned. … More ▾ We were settled immediately, there is a manager who comes at 9 am and with him you can solve this problem with the settlement, but there were nuances when people arrived, and they were not settled, they waited for almost a day. We were lucky they settled us right away. The beach is the first line. The food was delicious, the rooms were cleaned. We chose our own hotel based on reviews. But be prepared that you can be accommodated in the BALIK HOTEL 3 * hotel not near the sea, but across the road, this hotel belongs to the owner of the Muz Hotel. If the Muz Hotel is full, you can be accommodated in this hotel.
аватар Larisa854170
 •  traveled 5 years ago
Rating 8.0
Turkey We had a nuance that we arrived at one hotel, and we were moved to another. But I read that this is a common practice in hotels in Turkey. But we did not expect this to happen to us. We had to go to Wasa Hotel 3* in Alanya. It's clean, all is well. And we got to this hotel. Of course, we stayed in this hotel, because in our opinion, it turned out to be better and was closer to the sea. … More ▾ Turkey
We had a nuance that we arrived at one hotel, and we were moved to another. But I read that this is a common practice in hotels in Turkey. But we did not expect this to happen to us. We had to go to Wasa Hotel 3* in Alanya. It's clean, all is well. And we got to this hotel. Of course, we stayed in this hotel, because in our opinion, it turned out to be better and was closer to the sea. This is one owner of these hotels. The room we got was clean and nice. Nice staff, good service. I have no complaints about this hotel. The Internet is bad there, but the sea is close and there are enough sunbeds for everyone. For me, everything is good here.
аватар Tatjana130338
 •  traveled 5 years ago
Rating 8.0
For three stars, this hotel is quite normal. I chose him according to my financial capabilities. It was just for the check-in that I lowered the hotel score a little, because, as usual, they first settle in a bad room, and then they want money. I did not offer them anything, and said that I would not be settled in this room. … More ▾ For three stars, this hotel is quite normal. I chose him according to my financial capabilities. It was just for the check-in that I lowered the hotel score a little, because, as usual, they first settle in a bad room, and then they want money. I did not offer them anything, and said that I would not be settled in this room. And after half an hour they gave me a better room. The sea was generally three steps away, you just go straight out of the restaurant, three steps and you are already in the sea. This is generally a big plus, everything is super. There was no Internet in the room, but you go out to the balcony and everything is in order. Food for a Muslim country is quite normal, no one remained hungry. I never bought anything from food, everything was always enough.
аватар ladi2008
 •  traveled 5 years ago
Rating 9.0
We went to this hotel in May, the weather was good, the sea is gorgeous, clean and beautiful) the first days it was stormy and the water was cool for me personally, but then it was warmer and calmer. The hotel is really located on the 1st line, you don’t need to go through any transitions and you don’t need to cross the roads, you immediately go out and the sea, which I consider to be a huge plus) We did not check into the room quickly, as we had a flight at night and we arrived in the morning, and check-in at the hotel from 14-00. … More ▾ We went to this hotel in May, the weather was good, the sea is gorgeous, clean and beautiful) the first days it was stormy and the water was cool for me personally, but then it was warmer and calmer. The hotel is really located on the 1st line, you don’t need to go through any transitions and you don’t need to cross the roads, you immediately go out and the sea, which I consider to be a huge plus)
We did not check into the room quickly, as we had a flight at night and we arrived in the morning, and check-in at the hotel from 14-00. In order not to wait until dinner, we were offered 20 dollars. (which at first I didn’t really like), but we were so tired that we bargained for 15 dollars.
The room is cozy, clean, cleaned every day, everything was enough. We had a room with a sea view.
There was enough food, the cuisine was different, with alcohol - beer, wine, gin, cocktails already for a fee (1 euro in my opinion).
To the center of Alanya on foot about 30 minutes, you can drive by bus, there is a stop nearby. Prices in the center are reasonable.
I think this hotel is suitable for a budget relaxing holiday, young people will certainly be bored here, since mostly people were families with children. But it was still a good time for us : )
аватар
 •  traveled 5 years ago
Rating 6.0
We had a spontaneous vacation, then we didn’t have to choose for a very long time, we chose this hotel. This is a good 3 for your money. We had to wait for check-in. We arrived early in the morning, it was raining, and we were extorted $20 to check in. Since I was with a child, I could not wait. Room, as for 3ki, very clean. … More ▾ We had a spontaneous vacation, then we didn’t have to choose for a very long time, we chose this hotel. This is a good 3 for your money. We had to wait for check-in. We arrived early in the morning, it was raining, and we were extorted $20 to check in. Since I was with a child, I could not wait. Room, as for 3ki, very clean. The furniture is the latest, plasma, a large balcony where I caught Wi-Fi. We were very pleased with the room. The Internet caught absolutely everywhere. The hotel does not have any territory. This is a tiny hotel and it is right next to the sea, it's not even the 1st line. There is no animation in the hotel, just pleasant music for vacationers. The food is standard, not very varied, everything is quite simple. Nearby there is where to go for a walk, a beautiful embankment. For the money this is a great hotel.
аватар korzik30
We settled in the hotel for a long time, but not through the fault of the hotel, through the fault of the tour operator. The staff is very hospitable and hospitable. The rooms are spacious, overlooking the sea. The furniture in the rooms is old, cleaning is not carried out every day, towels are changed when you ask. … More ▾ We settled in the hotel for a long time, but not through the fault of the hotel, through the fault of the tour operator. The staff is very hospitable and hospitable. The rooms are spacious, overlooking the sea. The furniture in the rooms is old, cleaning is not carried out every day, towels are changed when you ask. The toilet and shower are clean but yellowed from age. The food is normal - a wide variety of vegetable dishes. From meat, mostly chicken, they also gave fish. The dishes are old with broken edges.
The approach to the sea is not very good, but if you have special slippers, it's not a problem. The pool on the territory is clean, but swimming in it is only allowed during the day, it is not allowed in the evening. The hotel is for a quiet holiday, without noisy animations, but if you want to dance, the bartender can turn on the music at your request and everything can be arranged.
The hotel has its own sauna, hammam and massage (professional masseurs), all for a fee.
Since there were many excursions in our holiday program, the hotel suited us perfectly, we only ate and spent the night in it. I advise it to those who want to save on comfort and come to enjoy nature and travel.
аватар Tetjana741328
 •  traveled 6 years ago
Rating 9.0
Check-in was on time, we arrived late. The room was small, on the spot we agreed to move to a room that satisfied us. This is a city hotel, near the amusement park, beach, many cafes and shops. The food was good. The guide bought a tour, it did not match the stated, which I told the guide, he promised to take into account. … More ▾ Check-in was on time, we arrived late. The room was small, on the spot we agreed to move to a room that satisfied us. This is a city hotel, near the amusement park, beach, many cafes and shops. The food was good. The guide bought a tour, it did not match the stated, which I told the guide, he promised to take into account.
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Отель Muz расположен прямо на собственном частном пляже на берегу Средиземного моря. Отель построен в 2010 году. Городской отель хорошего уровня, с просторными номерами. Расположен на пляже Клеопатра в 2 км от центра г. Алания.

Location Отель расположен в 40 км от аэропорта г. Алания, в 2 км от центра г. Алания, в 800 м от автовокзала, в 130 км от аэропорта г. Анталия, на берегу моря.
Description of the beach Пляж рядом с отелем.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
In a hotel

Круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, факс/ксерокопирование, Wi-Fi в лобби (бесплатно), 1 основной ресторан, 1 бар, ТВ-уголок, 1 открытый бассейн, у бассейна зонтики, шезлонги (бесплатно).

  • restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • car rental
  • free wi-fi
  • laundry
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
Entertainment and sports Волейбол на пляже бесплатно, дартс бесплатно, водные виды спорта платно.
  • table tennis  FREE 
  • volleyball  FREE 
  • water activities
Description of rooms

В отеле 85 номеров. Состоит из двух 3-х этажных корпусов.

In the rooms

Сейф на ресепшн (платно), индивидуальный кондиционер, телефон, телевизор, мини-бар (пустой), балкон, ванная комната, фен, смена белья: 2 раза в неделю, уборка номера: ежедневно.

The address Dinek Mahallesi Emirgan, Cad No:5, 07400 Alanya, Antalya, Turkey
Phones: Tel: +90 242 519 3939
Website: Muz Hotel
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж.
Какие развлечения есть в отеле?
В отеле есть водные развлечения.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями.