bed bugs in the room, no wi-fi

Written: 22 october 2015
Travel time: 11 — 18 october 2015
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
A couple of days ago we flew home, rested at the Porto azzuro delta hotel, room number 1541, flew in with the whole family, along with a large group. Arrived on the 11th, via Anex Tour. On the 12th we went on an excursion in the morning, and my whole body is in red spots with blisters and itches terribly. Temperature in the evening. 13 in the morning we call a doctor under insurance, the call is paid, since insurance does not cover allergic reactions and insect bites. The doctor concludes that it is an allergy, at first he wanted to give an injection because there was a possibility of bedbugs, but after learning that there was a temperature, he decided not to do it. I paid 80 ye for the challenge, I bought the ointment prescribed by him, I smear myself, I drink suprastin, tsetrin, but it is getting worse and worse, and of the three of us, I am a husband and only I have been bitten by a child. And in the evening..... that is, on October 16, the husband sees a crawling bug on the wall, we begin to look for them and find them. We turn to the reception, they will not call the manager because the working day is already over, the director is not there. They called the main cleaner from the reception and someone else was with her from the staff, they say they need to make sure that we have bedbugs, we go into the room and 2 handsome men crawl along the wall. They decide to do disinfection in our room, they don’t relocate from the room,... there is nowhere. We find a manager with a woman from our group, I demand a replacement of the number and payment for the last doctor’s call and now the payment for the doctor’s call, he replies that you come in the morning, when we say that you are a bad employee, he starts yelling and insulting... time passes, my husband finds him, negotiations again , . . total.... said do what you want, I don't care.... The child was put to sleep in his mother's room, they sat in the hall with her husband until half past 4 in the morning. Guide froze, they say he can not solve this issue. The next day....on the 17th, they again put people in the room with bedbugs! we went to them, they both ran there and ran, disinfection did not help. Not only did everyone get frostbitten, but we need to process all the things, since the possibility of bringing their eggs is very good, so also the treatment for a month in injections !!! ! I do not recommend this hotel to anyone!! ! some rooms were not cleaned for a week, towels were changed only after the call.
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https://www.youtube.com/watch? v=L6w_2H3haPM

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SONER BALABAN WATCH THE HOTEL!!!!!!!!!!!!!!!!!!!!!! !
Translated automatically from Russian. View original