Xeno Eftalia Resort 4*– Reviews

49
Rating 7.910
based on
49 reviews
№20 in the hotel rating Alanya
8.6 Rooms
8.3 Service
8.4 Cleanliness
8.0 Food
7.4 Amenities
The hotel was built in 2005. Last renovation - 2019. Consists of one 5-storey main building and an additional 5-storey building ANEX. Located 150 meters from its own beach. Good service, quality food. The hotel is suitable for families with children.More →
аватар elena83050
 •  traveled 1 year ago
Rating 10.0
We were in Turkey for the first time. We chose a hotel according to the rating in the program. I liked everything. Clean linen changed towels for the beach every day. Great Russian speaking staff. The large dining room has enough seating for everyone. There are plenty of sunbeds near the beach. Beautiful Nice pools are clean, slides work and at a certain time they give delicious ice cream. … More ▾ We were in Turkey for the first time. We chose a hotel according to the rating in the program. I liked everything. Clean linen changed towels for the beach every day. Great Russian speaking staff. The large dining room has enough seating for everyone. There are plenty of sunbeds near the beach. Beautiful Nice pools are clean, slides work and at a certain time they give delicious ice cream.
аватар nataliarodnik
Not worth the money paid, the disdain for non-Turks (Russians, Ukrainians, etc. ) immediately catches the eye!! ! Both at the reception and in the restaurant: they won’t pay attention to you right away, they won’t see you point-blank, but if a Turk comes up, the employee will immediately rush to help or serve him. … More ▾ Not worth the money paid, the disdain for non-Turks (Russians, Ukrainians, etc. ) immediately catches the eye!! ! Both at the reception and in the restaurant: they won’t pay attention to you right away, they won’t see you point-blank, but if a Turk comes up, the employee will immediately rush to help or serve him... A couple of hours before checking in, for the first time I encountered a situation of extortion of money at the reception: we have free rooms, and if you pay me a certain amount, then I will check you in early, otherwise come back in a couple of hours, then you will receive the key and the password for Wi-Fi... (( (The rooms are not cleaned carefully, they forget to add soap to the dispensers. The wet foot towel was not replaced, but simply wrung out and the dirty one was thrown on the wall of the shower partition. Yes, the water in the shower is weak pressure, the drain does not work well and the water spills all over the toilet.
The food is a solid four, but they refused to provide us with the promised a la card restaurant, they say it’s impossible because of Covid, while the table was set in the restaurant and there was a sign - a la card... , apparently only this option was canceled for us))) The dining room is clean and cleaned quickly. A lot of fruits, vegetables, a large selection of sweets, various meats... - you won't go hungry, it's delicious! Every day there is ice cream on the beach, the children are happy, but even here the adult Turks push the Slavic children without a queue! On the slides, at first there was an unpleasant situation: people did not follow the safety rules and could slowly walk in the water next to the slide, along which a person was already rushing... there were several injuries! After that, the next day, rescuers appeared and began to regulate the order and drive away the blunted turtles) The beach is very dirty, they don’t clean it up: cigarette butts, glasses, used diapers are lying around (there are a lot of local residents with small children who are very untidy and leave a lot of garbage after themselves ). The air conditioning in the lobby does not work at all.
аватар okulazenko89
 •  traveled 3 years ago
Rating 9.0
The settlement went quickly. We were asked on which floor we would like to live. We chose the third one. The room is cozy and clean. Cleaning daily. The food is excellent, almost round the clock. The beach is nearby. The sea was warm but rough. We went to Alanya three times. On public transport and once on an excursion there was a transfer. … More ▾ The settlement went quickly. We were asked on which floor we would like to live. We chose the third one. The room is cozy and clean. Cleaning daily. The food is excellent, almost round the clock. The beach is nearby. The sea was warm but rough. We went to Alanya three times. On public transport and once on an excursion there was a transfer. Rest were satisfied. All liked it.
аватар fishechka.ua
 •  traveled 4 years ago
Rating 1.0
Respect yourself gentlemen! So, in turn. We didn't have time to book another hotel, so we had to go here… The owner of the hotel (or so the reception staff presented him) is a fan of taking pictures of girls of Slavic appearance, and is even ready to raise his hand against the guests... At the disco, along with his friends, he beat young people because his girl came up and said that she was free and wants to dance with one of our friends. … More ▾ Respect yourself gentlemen! So, in turn.
We didn't have time to book another hotel, so we had to go here…
The owner of the hotel (or so the reception staff presented him) is a fan of taking pictures of girls of Slavic appearance, and is even ready to raise his hand against the guests... At the disco, along with his friends, he beat young people because his girl came up and said that she was free and wants to dance with one of our friends. As a result, they called the gendarmes (the police), they didn’t fill out the paper, but they accused us of debauchery and said that in any case the local would be right... so, don’t expect any protection ((even if you are right in the situation (
A hotel for old people. . . young people have nothing to do here.
The declared "good level of service" was not noticed unfortunately! Swine attitude towards guests. On the first day, they came for lunch at 13.55 (used to have lunch usually in hotels from 12 to 15) - the dining room is empty, the food was collected. At the reception, they shrugged, saying your problems, that they did not have time. If there was a company of 10 of us...
“The hotel is suitable for families with children” - as a result, the bartender, who pours drinks in the dining room, raised his voice at my child in my presence ((. There is no children's animation (although the adult was in quarantine), why such a statement is not clear.
There is practically no music and they are not allowed to listen to their column directly before the scandals. There is no strong alcohol on the beach, only no beer. It is problematic to take out from the pool bar, the security makes comments, they say you can’t take it out, only drink near the pool. Attention! Don't drink too much, they won't let you into the hotel. The guard did not let the girls into the territory from the beach.
The beach is disgusting, there are not enough sun loungers for so many guests (occupied at 7.30). The sand is like dry cement, gray and dusty. There are cobblestones in the sea, you can break your legs (((especially in a storm, be careful.
Room: the beds are old, the walls are white, the curtains are red, old and smelly. Attention, there are bedbugs! Bitten hands, went allergic. The shell is beaten, all in the cobweb-cracks. It is stated that the shower cabins have been updated))) ahaha... they removed the bathroom - they put a short glass door, the whole floor is wet. There are screw marks on the tiles. Ceiling in mold
We have a large company, 4 rooms and didn’t get a single one with a view of the pool, all views of the roof-dump, they asked for a surcharge of $ 40 for the view! (
Review in hot pursuit, draw your own conclusions.
I do not recommend the hotel!
аватар gvozdikaamy
 •  traveled 4 years ago
Rating 7.0
Settlement Upon arrival at the hotel, a representative from Anex, instead of sending us to lunch (we still had time for lunch, it was 13:50, and lunch until 14:00), at first he played for time, then he took us on an "excursion" to SPA-center. We are tired and hungry after the road, what SPA center? ! And they wanted to make money! He began to tell fables that only today and only now we have the opportunity to buy a spa at half price for $25 instead of $50, then there will be no discounts. … More ▾ Settlement
Upon arrival at the hotel, a representative from Anex, instead of sending us to lunch (we still had time for lunch, it was 13:50, and lunch until 14:00), at first he played for time, then he took us on an "excursion" to SPA-center. We are tired and hungry after the road, what SPA center? ! And they wanted to make money! He began to tell fables that only today and only now we have the opportunity to buy a spa at half price for $25 instead of $50, then there will be no discounts. And whoever does not buy a SPA on the first day will not be able to visit the sauna and bath for free later. Although the description of the hotel states that these services are free and without the purchase of SPA services. The gym is closed during the quarantine.
After that, we waited another half hour for check-in ...clearly no one is in a hurry. In total, from the time of arrival at the hotel to the settlement took about 1 hour. They just gave us the key and told us which floor ...EVERYTHING ...no one showed us, let alone helped with the bags.

Hotel
Animation may have been, but we did not notice it. In the evenings, the noise from the stage was very disturbing. The music blared until 12 midnight, and sometimes longer. I can't imagine how you can relax here with children. Wi-Fi is available throughout the hotel. More than half of the tourists are locals.

Number
Spacious, bright. The room had 1 double and 1 single bed, sofa, table, mirror, TV, wardrobe, refrigerator, balcony with table and chairs. Wi-Fi is available in every room (free of charge). Every day they give 1.5 liters of water to the room. During the week of stay at the hotel bed and towels were not changed.

Beach
It is located 3-5 minutes walk from the hotel. There is a beach with free sunbeds and a canopy. There was always enough space for everyone. Beach towels are not provided. The sea was dirty - rubbish floated from the beach. If you swim a little further, a wide strip of stone blocks begins, on which you can stand, but because of the waves you can injure your legs there. A couple of times stumbled in the sand on hooks for fishing.
The beach has a bar serving snacks and drinks. Nearby there are water attractions, shower, toilet.

Nutrition
Food is poured by restaurant workers. It is better to come to the beginning of the meal, because then the queues are longer. Fruits: watermelon, melon, grapes, apples, oranges, pears. Meat, fish, rice, potatoes, spaghetti, vegetables, various salads, sauces, soups, buns, cakes. There was enough food.

Excursions from the tour operator
I would like to leave special attention to excursions from the tour operator Anex tour. The representative at the Ravdan hotel sold us 2 excursions to Pamukkale (for 2 for $118) and Demre-Mira-Kekova (for 2 for $107).
P. S. : Initially, these excursions cost $65/person for Pamukkale and $59/person for Demre.
Since these excursions with an early departure, we skipped breakfast, and a late return, we did not have time for dinner, the hotel guide Ravdan said that the excursions included breakfast, lunch and dinner, which we really counted on. Since the hotel does not issue dry rations for excursions.
In fact, only lunch was included in Demre-Mira-Kekova. We didn't take any food with us. We arrived at the hotel hungry and angry. Ravdan promised to settle everything later, to find out...but nothing...the sediment remained.

On an excursion to Pamukkale, everything was in order with the food, there were the promised breakfast, lunch and dinner. This time, Ravdan double-checked everything, no matter what happened on the previous one.

But the conclusions have been drawn ...from this tour operator we will no longer go. Tourists everywhere want to make money. They promise everything and more just to sell the tour. And on each excursion they will be brought in on the way to shops, wineries, etc. , from sales in which the tour operator receives a percentage. Business is business. BUT because of these stops there was not enough time to enjoy the stay in Pamukkale. I recommend renting a car and driving on your own.
аватар elena_elena0813
 •  traveled 5 years ago
Rating 5.0
Vacationing with children. In principle, the hotel is not bad, clean, beautiful, but with disadvantages: 1. There is no variety in food, every day is the same. 2. Fruits were apples, pears, tangerines, watermelon, melon and sometimes peaches. The melon was almost always hard, not ripe. 3. Wi-Fi in the rooms does not catch, I had to go out into the corridor or go down to the reception. … More ▾ Vacationing with children. In principle, the hotel is not bad, clean, beautiful, but with disadvantages:
1. There is no variety in food, every day is the same.
2. Fruits were apples, pears, tangerines, watermelon, melon and sometimes peaches. The melon was almost always hard, not ripe.
3. Wi-Fi in the rooms does not catch, I had to go out into the corridor or go down to the reception.
4. The hotel staff, although friendly, speaks Russian very poorly. It was especially outrageous that the girl who signs up for the A la carte restaurant does not speak Russian at all and does not understand (((it is not possible to speak with. Almost all tourists are from Russia in the hotel, and the staff does not know the Russian language (((
5. There is animation for children, but every day is the same, no variety. The songs are almost all in German. Why don't they play Russian songs for Russian children???
To the sea to go 5 minutes on foot, the sea is beautiful, clean, the beach is also not bad. The hotel pulls on a solid 3, but not 4.
аватар stv_76
 •  traveled 5 years ago
Rating 9.0
Rested in early June with children. This is not the first time in Turkey. I liked everything very much. The food is like everywhere else in Turkey. You won't leave hungry for sure. Lots of fruits for the beginning of summer (watermelon, melon, peaches, apricots, apples, pears, citrus fruits). The choice of food is quite varied. … More ▾ Rested in early June with children. This is not the first time in Turkey. I liked everything very much. The food is like everywhere else in Turkey. You won't leave hungry for sure. Lots of fruits for the beginning of summer (watermelon, melon, peaches, apricots, apples, pears, citrus fruits). The choice of food is quite varied. In the end, we are not going to eat off, but to rest. Quite decent in terms of food for 4 stars and for a hot resort. The rooms are standard, everything worked, cleaning daily, towels changed every day, although I think it was superfluous. Wi-Fi catches in the room, at the reception and by the pool, free of charge. Sometimes it doesn’t matter if it catches, but the main thing is that it depends on how many people are sitting at the same time. The beach is right next to 1 minute down the alley. The beach is clean and there are always enough sunbeds. Entrance to the sea sand pebbles. They recommended buying corals, bought houses, went to them for the first week, then it turned out that it was quite possible to do without them. The sea is good clean, but it does not depend on the hotel, but on the season and weather. If it is stormy, then the sea will be muddy and in a 7-star hotel and mud will sail there, and if everything is fine, then the sea is always clean. We were lucky the sea was good. There is a bar on the beach with drinks and food. . Drinks: sodas, juices (such as UPI), water, beer. Food: burgers (pick it yourself), french fries, spaghetti, pizza, grilled chicken wings, vegetables, salads, watermelons. In the evening from 16 to 17 on the beach free ice cream (at least how much). The hotel has 2 bars (not counting the bar in the dining room). Drinks are everywhere. Beer, wine, crayfish, vodka, gin, whiskey, cocktails, soda. Vending machines with tea, coffee and UPI juices are self-service everywhere. The staff, which struck a very polite, not intrusive, cultured. Animation is the same everywhere. During the day, darts, water aerobics, etc. , etc. In the evening, a children's disco, a small show and an adult disco, up to 12 hours. There are 3 pools. Slides 3 pieces are quite cool, even adults rode. Right next to the hotel shopping malls, prices and choice like everywhere else, you just need to be able to bargain. 10 minutes on foot and the Kanakli center itself, shopping centers and the same rows with the same prices and clothes. At the expense of excursions, this is not about the hotel, but of course it is much cheaper to buy them at offices located in shopping arcades than from a tour operator in a hotel (2 times). There is a Denizbank ATM near the hotel (withdraws money from the savings without interest) and there is a stop there (travel is less than a dollar (4 lira), 15 minutes and you are in Alanya without problems). In general, everything is quite good, the optimal ratio of price, quality, convenience, availability. There is absolutely nothing bad to say.
аватар Kristina4569
 •  traveled 6 years ago
Rating 8.0
I rested in the Xeno Eftalia Resort, everything was fine, I chose this hotel because they have a large territory, and it was located in the city that interested me. Check in was fast, room was clean and nice. The sea is not far. The food is quite good, but there was a lot of soy products for breakfast and lunch, I didn't really like it. … More ▾ I rested in the Xeno Eftalia Resort, everything was fine, I chose this hotel because they have a large territory, and it was located in the city that interested me. Check in was fast, room was clean and nice. The sea is not far. The food is quite good, but there was a lot of soy products for breakfast and lunch, I didn't really like it. The staff is good, friendly. constantly saying hello, if something was wrong, trying to fix it. Near the hotel - a mini market, not far from the shopping center and entertainment attractions, they had to walk 10 minutes along the road. Not far away was a supermarket, playground, cafes, currency exchange. It was difficult to find an exchange office where hryvnias could be exchanged, because for them this is not money, they found it only in Alanya. There was a guide at the hotel, we sat with him for 5 minutes, he told us what to eat from the excursions, gave his phone number and that's it. We like to travel by ourselves, by public transport, so we did not use the services of a guide.
аватар Kristina4569
1. Friendly and very kind staff, settled immediately upon arrival. 2. The rooms are clean, beautiful and not small. 3. Clean pools, cool slides. 4. Free WiFi, works well throughout. 5. Food: fed 4 times a day (Breakfast, Lunch, Dinner, Late dinner), + free ice cream - once a day, Between main meals, you can have a bite of pita bread with meat (cooked by a woman on site. … More ▾ 1. Friendly and very kind staff, settled immediately upon arrival.
2. The rooms are clean, beautiful and not small.
3. Clean pools, cool slides.
4. Free WiFi, works well throughout.
5. Food: fed 4 times a day (Breakfast, Lunch, Dinner, Late dinner), + free ice cream - once a day, Between main meals, you can have a bite of pita bread with meat (cooked by a woman on site. You can eat deliciously, but you need to to choose what, since there is not much meat, more soy meat products. Lots of fruits (Melon, tangerines, Bananas, Grapes, Apples). Lots of pastries and sweets.
6. The hotel is on the second line from the sea (That is, it’s not a long walk, 3 minutes, but you can’t see the sea from the rooms). The sea was clean and warm in early October. It’s normal to enter, sometimes it’s not convenient because of small pebbles, but if you go further, then somewhere waist-deep sand begins.
7. The hotel is located 2 hours from Antalya (airport) and 15 minutes from Alanya. Not far from the hotel there is a road where you can take a minibus to Alanya and get to a very beautiful city in 15 minutes (Sights: Cleopatra Beach, Red Tower, Alanya Castle on the mountain).
I put 8 because it was written on the tour that the rest lasts 7 nights and 8 days, but we spent a total of 6 whole days and 7 nights (Since we arrived late in the evening at 23:30, and this was already considered our first day, and left at before the last day in the evening at 22:00, and it turned out that we spent the night on the plane for the night 7. And there was no eighth day as such at all. (But this is no longer a hotel problem, but a tour operator).
аватар w00l83
 •  traveled 6 years ago
Rating 9.0
We were in Turkey for the first time but will be remembered for a long time....The hotel met us as dear guests... They settled quickly. But what would they give the best room immediately slipped 10 bucks, but this was our initiative with my wife, no one asked. The rooms are good. Clean (by the way, they clean them every day) . … More ▾ We were in Turkey for the first time but will be remembered for a long time....The hotel met us as dear guests... They settled quickly. But what would they give the best room immediately slipped 10 bucks, but this was our initiative with my wife, no one asked. The rooms are good. Clean (by the way, they clean them every day) . . Wi-Fi Caught right in the room, well, not a fountain of course, although they called several times on WhatsApp (but so many people in the hotel) suffered and yes absolutely free...
Now we read reviews about the kitchen. that people went hungry... ohh, this is not about this hotel (now I know where the supplies of the homeland are) There is a lot of food. . . And the workers are very smart (only men, women were not visible) the food is delicious. no problems with the stomach... but about sweets, this is a separate topic; there were a lot of cakes. halva. pakhlova... Turkish delight . . Fruits were watermelons. melons. grapes. peaches, plums, pears, apples... of course, this month of August there was a lot of everything... And they gave ice cream. Especially for the holiday, a whole huge cake, probably under 30 kg...
Now about the beach. well, there is also a bar, you can have lunch there from 10-16. especially for children (fries. fruits. nuggets) the beach itself is decent. . so that adults do not splash in the paddling pool with small ones).
We saw little animation. We went shopping (bargain) more. But karaoke and dancing. Contests were by the way. Participate in the disco prize in Alanya with free cocktails and massage from the hotel (10 bucks) not bad...
Thanks to the foreign tourist and Heno Eftalia for opening Turkey to us
Show more »


avatar ale1129
Tell me, please, the cost of a safe in the room? And what's in the mini bar? Is it free?
6 years ago  •  2 subscribers 2 answers
avatar nuretdinov
We are traveling with children aged 6 and 7. Interested in whether there is Wi-Fi? What is the water temperature in the indoor pool? How much is the sauna, hammam in the hotel or nearby? How much is the safe in the room? Any information will be helpful.
10 years ago  •  1 subscriber no answers
avatar Jinks
I have been going to Eftalia Resort since October 8th. People, tell me, please))) Where is the best place to stay? What about nutrition? Beach... What should you pay special attention to? In general, any information will be useful. Thanks!!!
13 years ago  •  3 subscribers 2 answers
HOTEL EXPERTS
Representative hotels
Attractions
Alanya fortress
Rating 8.9
Turkey, Alanya
Museums, Story, architecture
Cleopatra Beach
Rating 8.5
Turkey, Alanya
Beaches, Nature
Ruins of the city of Olympos
Rating 10.0
Turkey, Alanya
Story, architecture

Отель построен в 2005 году. Последняя реновация — 2019. Состоит из одного 5 этажного основного здания и дополнительного 5-этажного корпуса ANEX. Расположен в 150 м от собственного пляжа. Хороший уровень сервиса, качественное питание. Отель подходит для семейного отдыха с детьми.

Location Отель находится в 110 км от аэропорта г. Анталия, в 50 км от аэропорта Газипаша, в 120 км от г. Анталия, в 12 км от г. Алания, в 1 км от поселка Конаклы
Description of the beach Пляж в 150 м от отеля. Бар на пляже (бесплатно). Пляжные полотенца (платно).
  • 2nd line
  • private beach
  • sand and pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Wi-Fi в лобби (бесплатно), 1 основной ресторан, 1 османский ресторан a la carte: по предварительной записи, посещение 1 раз — плата за резервацию, 7 баров, 2 конференц-зала, 3 бассейна (1 крытый с подогревом, 2 открытых), у бассейна зонтики, шезлонги, матрасы (бесплатно), полотенца (платно), tv-room, амфитеатр, магазины.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
  • the hotel doesn't accommodate men without women
For kids 2 бассейна (1 крытый, 1 открытый), водные горки, детский клуб (4–12 лет).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 3 водные горки, сауна бесплатно, парная платно, турецкая баня (хаммам) бесплатно, освещение теннисного корта платно, аквааэробика бесплатно, волейбол на пляже бесплатно, дартс бесплатно, водные виды спорта платно, живая музыка бесплатно (в определенные дни), мини-футбол платно, анимация бесплатно, Play Station платно.
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • table tennis  FREE 
  • squash  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • animation
Description of rooms

В отеле 325 номеров: 251 standard room (из них 4 номера для инвалидов, макс. 3+1 чел., 26 м2), 42 двухкомнатных family room A (гостиная, спальня, макс., 4 чел, 38 м2), 28 трехкомнатных family room B (гостиная, 2 спальни, макс. 6 чел., 55 м2).

  • bath / shower
  • hair dryer
  •  FREE 
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
The address Konaklı Mah. Alanya, Antalya, Turkey
Phones: +90 242 565 03 93
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. У отеля собственный песчано-галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.