Low price is not compatible with high quality

Written: 22 september 2017
Travel time: 16 — 27 september 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 5.0
Food: 5.0
Amenities: 8.0
Throughout the summer of 2017, Spice gave a big discount on accommodation, which caused a large influx of Russian tourists. The hotel management may have made adjustments for the increased number of tourists, but the money and people were clearly not allocated enough.
As a result:
1. It is impossible to find two free sun loungers at 10 am on the beach. Sometimes there were problems with one (I remind you that we rested at the end of September). People got up at 7 in the morning, occupied sun loungers and went on to sleep. The hotel management did nothing. Someone went to the neighboring beach of another hotel, someone was placed on a towel in the sand.

2. The restaurant is small in size, so there are literally queues for food. For an omelette for breakfast from 9 to 11 am, the queue is on average 10 minutes. For lunch and dinner, the restaurant is open for 2 hours and therefore turns into a hellish anthill - noisy and crowds of people colliding with each other with plates in their hands. There are also queues for 5-10 minutes for dishes from the chef. Obviously it was necessary to extend the working hours in order to distribute people in time, but this did not happen. Save only a la carte restaurants, but for them you need to pay a nominal fee of $ 10 per nose.
3. The waiters do not have time to serve orders, reduce the time for hygiene - in my presence they put ice into glasses with their hands several times, although tongs lay idle nearby. And this is just one example. As a result, people get sick. At the moment we are on vacation for a week and during our vacation we encountered three cases of poisoning (three different families). These are only those who got to the hospital and a dropper. Those who have been ill in the room do not count.
I think that the listed problems would be eliminated by themselves if the price of the hotel were a little higher. In the meantime, many choose Spice, because. the price is lower than that of competitors by 10-15%.
The rest will tell the spouse in a separate review.
Translated automatically from Russian. View original