2 stars MAXIMUM with Stretch

Written: 14 july 2017
Travel time: 12 — 22 july 2017
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 1.0
Food: 6.0
Amenities: 6.0
Wanted to share my experience
I couldn't help myself after reading all the positive reviews.
1. Arrived at the hotel 2 children asked to be placed closer, placed far away (sometimes there are no places)
2.45 minutes waiting in the heat to be taken to the room
3. in the room, the floors were washed, I don’t know when....3 spots with crushed chewing gum stick, you walk....
4. I went out to the balcony to admire the sea view, but unfortunately, in addition to the sea, there are about 5 empty bottles and cigarette butts on the grass, plus other things lying around
5. There are 2 TVs in the room but only one remote control (cool)
6. They said that a golf cart will pick you up if you call 5555
calling your number golf machine is not serviced
Taking 2 small children and walking 38 degrees 10 minutes to the canteen
7. And then the ambush took 30 minutes to sit down with the children, there was no queue, who was more dexterous and captured the table
8. Food is normal, no complaints

9. on the beach you want a cocktail for 30 minutes in line (one bar and 2 bartenders are very slow)
9. I go to complain about these problems, they refer to the customer service, I state all the problems with a serious face, they listened, they said that they would do it.
It's been 2 days and no one has come. . .
and for 2 days the rooms were not cleaned.......
dirt and debris outside the window..............................
BUT THE SEA IS COOL GOOD LUCK TO YOU
Translated automatically from Russian. View original