Good hotel but there are moments

Written: 25 november 2020
Travel time: 3 — 10 october 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 10.0
Food: 10.0
Amenities: 8.0
Traveled with my daughter (6 years old). I will briefly describe all the points:
pros
1. A nice hotel, although compact, but everything is well thought out, the territory is small, but everything is cozy.
2. The Internet is absolutely everywhere and fast.
3. The rooms are after renovations, very nice, the beds are comfortable, the shower is large.
4. Food - an excellent choice, there were always several types of fish, meat, a lot of fruits, sweets. Everything is delicious.
5. I don't drink alcohol, so I won't say anything.
6. Beach - not far from the hotel, cross the road, but it's not annoying at all, and even a pleasant walk.
7. In the room in the refrigerator, water, sweet drinks, replenished every day.
8. Bar on the beach - everything is clean, tidy and a good range of food.
9. Staff - everything except the reception staff, helpful, smiling.
Minuses

1. Reception staff - arrived at about 8 in the morning, the hotel was filled somewhere by 50-60 percent, with all the buses there were only us and another family. Immediately offered to go to breakfast. I specified when the check-in could be - not earlier than 12, because. the child did not sleep all night, and was very tired, then she went to negotiate for a fee about early check-in. 10 dollars did not really improve the situation and we were offered to check in no earlier than 11. I asked for the only request - one double bed. When we returned to the reception at 11-30 and went up to the room, there were two separate beds. Really pissed off, because the request was simple and uncomplicated. I returned to the reception, and only after I raised my voice, they immediately found the room. Couldn't it have been right away? And the second point about the staff - friends were supposed to come to us for a few days, asked how much the room cost, called 800 lira, clarified about the discount - they threw off up to 600 lira, and then found a room on the internet (there was a promotion for this hotel) for 500 lira . Everyone is trying to deceive someone and make money. It was unpleasant.
2. Animation is very soft, but we needed it, so we didn’t pay much attention to it. But for those who want to hang out, it is clearly not in this hotel.
3. Music rumbles until 12 at night and if the windows overlook the amphitheater, it is difficult to fall asleep even with the windows closed.
Conclusion: if you want to relax, sleep off, lie on the beach, eat delicious food, then this hotel is suitable.
Translated automatically from Russian. View original