Не рекомендуем данный отель! За ним не смотрят! Обслуживание на 0 We do not recommend this hotel! They don't look after him! Maintenance at 0

Guys, DO NOT RECOMMEND THIS HOTEL! We arrived at the hotel on 09/17/2020, we were settled somewhere at 15-00, and then it started: the air conditioner does not work, mold in the bathroom, the door has been opened since the fifth time, this is at best, the floor is dirty, stained, in the dispenser no soap! In general, until the evening I ran to the reception with complaints and discontent! They quickly resolved the problems with the air conditioner, but there were always problems with cleanliness in the room, the room was cleaned once and then after numerous requests - the cleaning leaves much to be desired, the floor was washed and the bed was made, bath towels were changed at our request. The food at the hotel is monotonous, but in principle delicious, I was pleased with the snack bar - you could eat fresh food there, also a plus is the lobby bar and the ALI bartender, who made delicious cocktails.
Everywhere continuous lines, sun loungers in the first half of the day were all busy, I had to swim in the pool. There are very few staff, they can’t cope, the service is 0. My wife had a birthday, ordered a cake and champagne, which waited 50 minutes, until I ran to the reception 6 times again with complaints. As a result, the cake was brought, and the champagne in glasses just fell from the waiter's tray right on the table and on us, the holiday was ruined, the money was not returned, despite numerous complaints!
The guides are very arrogant and intimidate tourists (tour operator TUI), they say that if you go on an excursion not through them, then the insurance will not be valid, the prices for excursions from the guide are the lowest - $ 55, in the city 2 times cheaper. The pros of the hotel - location - 2 minutes walk to the sea, territory, pleased with the beautiful sea and weather and wonderful views of the mountains! The hotel does not deserve 5 stars! With a stretch of 3 stars - the ceiling! WE DO NOT RECOMMEND ANYONE TO GO TO THIS HOTEL - SAVE YOUR MONEY AND FIRST OF ALL NERVES! MORE THERE IS NO FOOT!!!!!! !