good vacation

Written: 8 september 2011
Travel time: 30 august — 8 september 2011
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
Hello . I am writing from Turkey. I did not wait to return home, I want to warn those leaving for vacation. I'll start from the beginning. We have a tour operator Evelina Tur (PRENTS GROUP), a disgusting tour operator !!!!!!! ! . We flew to Turkey, we were collected and taken by IMPEREAL SUNLAND. 15 minutes before arrival at the hotel, we are told the news that the Turks have a holiday and all the hotels are full, and they give us a gift by moving us to IMPERIAL DE LUXE. I IMMEDIATELY DROPPED THE MOOD because I read about this hotel. For some reason, people are often relocated there from other hotels. In general, we were given a room, normal, but after 5 minutes, as we drove in, the condo stopped working, and something leaked in the bathroom, there was water on the floor. I went downstairs and began to demand another number, but they told me that everything will be fixed for you now. But they didn't fix anything. My family sat and sweated, it was very stuffy in the room. I have already insistently began to demand another number. I was given a room with a cot for a child, and then I got carried away. I went downstairs and already in a rude form demanded to move me. The manager of our tour operator said, I will now settle everyone in numbers, and then you. so that's why we have to wait for everyone, but it turns out we were already offered two rooms, but they didn't suit us. I tell him, will you yourself settle in such a room? where it is not possible to breathe, especially since I am with a child. But this is a scoundrel named Maxim, he says everything to the children, everyone paid money and everyone is waiting. Then my patience snapped, as I began to scream at him in front of all the guests, and demand a new number, I will not go into the details of our explanations. But he is a very arrogant type, no subordination. He began to threaten me that I would be evicted altogether. The scandal was for the whole hotel. These damn managers were rude to me, and I answered them. It turns out that I can't control myself and I don't like everything. Since they were shouting loudly, the hotel manager came out, they explained everything to him, he called our hotel and agreed that we would be received the next day. And the next day we were transferred to our imperial sunland. Moreover, when we moved, he says that we will regret it, that everything is worse there. But I want to tell you we like imperial sunland, upon arrival they immediately gave 10 dollars. , and they gave us a good room, on the 4th floor, with access to the sea, a good bed for a child, condo, TV, refrigerator, everything works. The food is normal, fish and poultry every day, meat in the form of roasts with vegetables, different side dishes, any salads, different buns from dough, only soups are bad. You won't stay hungry. Swimming pool, slides for children, sauna free of charge. And the beach is very good. The pier is comfortable, there are a lot of sunbeds, the shore is small pebbles, and the sand is deeper with tracing paper, the little kids run along the shore completely, there are no problems. And the road separating the hotel and the beach is not felt, the underpass is very convenient, everything is in marble and paintings, and there is a cafe there, you can have a bite to eat. Prices for entertainment in the water are as follows: riding a banana 7 dollars per person. , scooter 40-50 dollars per person, parachute 70 dollars per person. Sightseeing tours. from 40-80 official agencies, not official. from 15-50 dollars per person The animation is not very good, but it doesn’t matter to us, the child likes the most important thing. Like this . I'll try to post pictures tomorrow. And I want to say again, you have to tear your throat for yourself, otherwise they are too smart here. It turned out that of all those who were settled in the wrong hotel, only we were moved, and the rest stayed there, we met with them, they are sad there and the view from the window to the neighboring windows is not pleasing, but no one wants to get involved, but in vain! !!! ! Until communication.
Translated automatically from Russian. View original