Mersoy Bellavista Suites 4*– Reviews

17
Rating 6.410
based on
17 reviews
№74 in the hotel rating Marmaris
7.4 Rooms
7.3 Service
7.7 Cleanliness
7.9 Food
7.0 Amenities
Located right next to Icmeler beach. The basis of the hotel is excellent service, high quality and modern design. Built in 2008, the total area is 2700 m2, the last restoration was made in 2012. The hotel consists of one 4-storey building and one 5-storey building. Suitable for both youth and families.More →
аватар Vladimir.Vladimir
We went with a family with an adult child to Mercoy Bella Vista 4 * in early October. We bought a suite type room (family) on a hot ticket. Hot - this is 5 days before the trip. I liked the photos of the hotel, the price was right, we bought a tour and only then read shocking reviews. We mentally prepared ourselves for moving into basement rooms and a long, unsuccessful confrontation with the Turkish administration. … More ▾ We went with a family with an adult child to Mercoy Bella Vista 4 * in early October. We bought a suite type room (family) on a hot ticket. Hot - this is 5 days before the trip.
I liked the photos of the hotel, the price was right, we bought a tour and only then read shocking reviews. We mentally prepared ourselves for moving into basement rooms and a long, unsuccessful confrontation with the Turkish administration. However, at the reception they were pleasantly surprised: it seems that we were the only Russian speakers at that time who were given a luxurious room on the second floor.
The balcony overlooked the annex, where the owner of the hotel lives. We were the only Russian speakers on the floor. Toward the end of the holiday, they noticed that there were more Russians on the floor, and flocks of Germans met in the rooms on the minus floor.

ACCOMMODATION:
What they write about unpleasant surprises with the settlement is the absolute truth.
This seems to be the biggest problem of the hotel, which, judging by the reviews on various sites, has been dragging on from season to season for several years. Every day, the reception staff tried to reassure the newly arrived Russian-speaking tourists (Russians, Ukrainians, ... ), who received rooms on the minus floor: it really smells of dichlorvos and dampness, and some rooms have no windows at all.
The essence of surprises with the settlement - there are 2 types of rooms: "standard" and "suite". "Standard" of several types - more expensive and cheaper. It seems that tour operators are selling cheaper options to Russian-speaking tourists, passing them off as an expensive "standard", but at the same time, people are not told anything. As a result, a person arrives and honestly receives a cheap room he paid for - a basement or an attic floor.
In most cases, it is useless to make a scandal - the reception will find convincing explanations why he cannot give a normal room (in fact, he paid for something cheap) and will offer to check in the tourist at the nearby Mersoy hotel across the road. Many did so in order not to spoil the already not very long vacation.
With the second type of rooms - suites - not everything is simple either. There were Russian-speaking tourists who paid for suites, but were accommodated in suites on the basement floor. By what criteria there is placement - it is not clear at all. There is an assumption that the administration does not want to settle together - foreigners and ours. Perhaps, when you check in, the administration visually evaluates whether you will behave like a rowdy cattle or not, and if not, then welcome (just kidding). In fact, probably, here someone is as lucky + the price of the tour + the availability of rooms.

ABOUT THE HOTEL:
I liked the stunningly beautiful places around - the mountains and the picturesque nature surrounding the hotel.
To the warm sea about seven minutes along the beautiful cobbled streets. The territory of the hotel itself is small - a small pool around which there are two buildings with rooms and a restaurant. The hotel positions itself rather as a European hotel in the heart of Turkey.

ATTITUDE TO RUSSIAN:
I did not notice hostility towards Russian speakers at all. The staff is very friendly, always willing to help. Waiters and waitresses - just the soul of the company! : ) The only thing is that almost no one except the top staff speaks English, but no one canceled the sign language and the word "pliz".

SETTINGS IN THE HOTEL:
The hotel is for adults only, so you will miss the children's squeals. Very calm, I would even say lazy atmosphere, helped by measured music and silence. In fact, sometimes it was heard how the cake was eaten at the next table, and sometimes the Germans cackled. Unusual. I'm talking about the cake.
Sometimes I wanted to turn on the music in a more cheerful way and animation, but by the end of the vacation I even liked this unusual atmosphere of lingering calm. No drunken debauchery for the rest of the holiday! The only disturbance of the peace is when someone jumps into the icy pool and sprinkles a little on the faces near the lying vacationers. Yes, the water in the pool is really ice cold. For some reason, the paid SPA center with a heated pool was not popular.
They close the season in October. This is probably why on the third day of our stay they stopped giving us bottles of water in the room. We went for five-liter bottles to a nearby supermarket - three minutes across the road. A bottle costs 4 lira. The exchange rate is 1 dollar = 5.8 lira. (1 lira = 10 rubles)
From excursions we took a trip to the Gold Factory from Anex Tour and were very pleased. The rest of the excursions - on their own.
Of the events on the territory - twice during the whole week there was a performance by invited artists.
Late we found out that the hotel turns out to have a nightly disco in block C. Geographically, the Merskaya hotel chain is three different locations. Block A is Mercoy Bella Vista. There is also block B, where they offer to settle dissatisfied Russian-speaking tourists. And block C is Mersoy Aqua, which is located almost at the mountain (about 5 minutes away). Every evening in block C there is a disco until 23. After 23 they take you to the street of bars in neighboring Marmaris (8 km). Return transfer at 3 am.
All noisy events on the territory of Mercoy Bella Vista ended around 22 - 23 pm, but the street nearby rumbles with music until one or two in the morning.

ROOM:
We were very lucky - the room itself was chic. The only thing you can complain about because of the overkill is that it could have been a little more lighting in the room, but my girls lacked a mirror in one of the rooms. But this is all nonsense.

SERVICE:
The room was cleaned every day. The small towels were changed every day.
Large towels - three days later, and so, they just neatly folded, like replaced ones. Requests through the reception were not always fulfilled. Sometimes it was necessary to approach several times.

NUTRITION:
Dishes were often dirty. I didn’t notice a special variety in nutrition, but nevertheless you are unlikely to leave hungry. If anyone cares - the hotel does not know what byvet "diet table". The food is basically almost all peppery, and even what does not seem to be peppery in appearance will turn out to be peppery in taste.
In the morning they arrange show cooking for you - they prepare an omelet for you with the ingredients you specified - tomatoes, mushrooms, cheese, sausage, onions. Show cooking is when the ingredients of your dish flash spectacularly to the ceiling and are deep-fried for 20 seconds, then they are poured over with an egg and served to you on a plate.
There was also a traditional omelet, greens, cucumbers, tomatoes, peppered sausages, peppered sausages, french fries, a bunch of different sauces and 4 different types of cakes + bread, tea (delicious Turkish) and different types of coffee from the machine.
For lunch, you will be served peppered sausages, french fries, peppered sausages, peppered powdered potato cream - a viscous substance with a taste of potatoes in which peas, carrots, and corn are mixed. Very tasty meat and chicken. Didn't even smell like fish all week. There was rice in different variations.
For dinner, almost everything is the same as for lunch, but for some reason more tasty cooked (or maybe just wanted to eat))). As mentioned in the reviews earlier - not enough light. Really, in the evening you dine in intimate twilight. A good solution would be for more intimacy - to put beautiful candles on the tables and light them. Although, probably, it’s different here ...in the twilight people will not eat so much, but here the season is closing, so, comrades, intimate twilight! )))
Drinks alcohol - beer, vodka, wine, cocktails. Basically, everything, of course, is diluted and the quality is appropriate. From juices - everyone's favorite natural yuppies.
There are a couple of snacks during the day: a tray is brought out with a few pieces of slightly weathered biscuits and a bit of shortbread cookies.

OTHER:
Be sure to visit Marmaris! 20 minutes and you are in a great place! Minibuses go there every 10 minutes - the fare is 3 lira per person. You can get back by minibus with the inscription Icmeler or by taxi (the fare is the same 3 lira)

TOTAL:
We were satisfied with the rest. If there were cons, they drowned safely in the Aegean Sea : )
Ladies and gentlemen, if you have already bought tickets and there will be no problems with check-in, then you will enjoy your vacation in Bella Vista!
аватар regis6
 •  traveled 6 years ago
Rating 3.0
We paid good money and expected to receive the chic promised 4-star rooms, but upon arrival, almost no one was given a room in a good hotel for Russian tourists. They were settled in the neighboring hotel Mersoy Exclusive, there are 3 stars, air conditioners do not work and the rooms on one side of the building are heated by the sun and the room is very stuffy and the air conditioner does not cool and makes noise. … More ▾ We paid good money and expected to receive the chic promised 4-star rooms, but upon arrival, almost no one was given a room in a good hotel for Russian tourists. They were settled in the neighboring hotel Mersoy Exclusive, there are 3 stars, air conditioners do not work and the rooms on one side of the building are heated by the sun and the room is very stuffy and the air conditioner does not cool and makes noise. The other side is noisy and overlooks the road, roaring motorcyclists and cars drive until the morning and it is impossible to sleep. We were told at the reception that there were no places in the hotel, the rooms that we bought, and therefore they pushed everyone into the next building. We're still lucky! ! The girls who arrived before us threw a tantrum at the reception. They were settled in a basement-fungal room with no windows where to be, dangerous to health, besides, it stank strongly. Don't be fooled by pretty pictures! Almost 100% Europeans or Russians who are incredibly lucky live in these Bellavista rooms. Our guide Dmitry from Anex said to bite the bullet and endure, because the hotel resells our rooms to Europeans at exorbitant prices))) came to the reception several times and we were told that there were no rooms in a good building (
аватар sasha-musica
Returned from Marmaris. Traveled with a friend. The nature, the beach, the sea are beautiful. They fed well. The only problem is accommodation. To all Russians!! ! (with the exception of a couple from Tatarstan, with a Muslim surname) they gave terrible numbers. We were lucky, we got a tiny room in the attic!! ! At first we were shocked, but the next morning, when everyone gathered on the ground floor to meet with the guide Dmitry, we realized that we were very lucky!! ! Our compatriots found themselves in basements, without windows, with a terrible smell of mold. … More ▾ Returned from Marmaris. Traveled with a friend. The nature, the beach, the sea are beautiful. They fed well. The only problem is accommodation. To all Russians!! ! (with the exception of a couple from Tatarstan, with a Muslim surname) they gave terrible numbers. We were lucky, we got a tiny room in the attic!! ! At first we were shocked, but the next morning, when everyone gathered on the ground floor to meet with the guide Dmitry, we realized that we were very lucky!! ! Our compatriots found themselves in basements, without windows, with a terrible smell of mold. We did not scandalize, we lived in our shabby room on the 3rd floor, but with a balcony. They fed well, they were full. Although fruits and sweets are, to put it mildly, 3. I tried it once, it’s impossible to eat. Marmaris is beautiful, I recommend it to everyone, but choose a different hotel. I so understand, that this problem throughout the last two years!! !
аватар Aalena13
 •  traveled 6 years ago
Rating 8.0
We arrived on the fourth, in pairs. Friends were placed in a room on the 2nd floor, very comfortable, and we were on 4, under the very roof, as they call it here - the attic)) the room was not terrible, clean, towels were changed. The food, of course, is not very diverse, but delicious, a lot of pastries, fruits, awesome scrambled eggs were prepared for breakfast. … More ▾ We arrived on the fourth, in pairs. Friends were placed in a room on the 2nd floor, very comfortable, and we were on 4, under the very roof, as they call it here - the attic)) the room was not terrible, clean, towels were changed. The food, of course, is not very diverse, but delicious, a lot of pastries, fruits, awesome scrambled eggs were prepared for breakfast. We were very pleased with the food. 5 minutes to the beach, good location. You can go to another building to ride the slides, there is a small water park. The pool is clean. Hotel staff are polite. We basically liked everything.
аватар valkovalyov66
 •  traveled 6 years ago
Rating 10.0
We stayed at this hotel from 18 to 25 July 2018. Believe it or not, the hotel is very good. The food was delicious and plenty. We didn’t see queues. The staff is trying. It’s obvious that they value their reputation. The rooms were cleaned every day. Excursions were bought from a young guy. His name is Leonid. … More ▾ We stayed at this hotel from 18 to 25 July 2018. Believe it or not, the hotel is very good. The food was delicious and plenty. We didn’t see queues. The staff is trying. It’s obvious that they value their reputation. The rooms were cleaned every day.
Excursions were bought from a young guy. His name is Leonid. Pleasant seller. Everything tells in detail about excursions. Much cheaper than hotel guides. His point is located next to the WATER FALL restaurant.
I really liked the hotel. We recommend it to everyone.
аватар sergei_val4
 •  traveled 6 years ago
Rating 3.0
We lived in the middle of June 2018 in the Mertsoy Aqua Resort, the impressions of the rest are not the best (: the hotel guide Jafar settled in the attic (last 4th floor) on the left side of the hotel, adjacent to the night bars and disco clubs - open until 3 am - so sleep didn't have to at night. . . At the same time, the hotel guide Jafar announced that this building "A", the 4th floor and this part of the hotel are the best for relaxation - apparently for more cynicism . … More ▾ We lived in the middle of June 2018 in the Mertsoy Aqua Resort, the impressions of the rest are not the best (: the hotel guide Jafar settled in the attic (last 4th floor) on the left side of the hotel, adjacent to the night bars and disco clubs - open until 3 am - so sleep didn't have to at night. . .
At the same time, the hotel guide Jafar announced that this building "A", the 4th floor and this part of the hotel are the best for relaxation - apparently for more cynicism . . and therefore it needs additional stimulation in hard currency))
аватар asya2954
 •  traveled 6 years ago
Rating 4.0
Rested from 26.05 to 02.05. 2018. The first impression of the hotel when we were dropped off: "Did I get there? ". The hotel consists of 3-4 storey buildings, at the bottom of building A there is a restaurant. I see such a reception for the first time, peeled chairs and sofas, all in holes, semi-darkness. We arrived at 11, check-in at 14, the hotel guide Jafar, immediately offered to pay him 10 dollars to the quarry, and check-in would be at 12. … More ▾ Rested from 26.05 to 02.05. 2018. The first impression of the hotel when we were dropped off: "Did I get there? ". The hotel consists of 3-4 storey buildings, at the bottom of building A there is a restaurant. I see such a reception for the first time, peeled chairs and sofas, all in holes, semi-darkness. We arrived at 11, check-in at 14, the hotel guide Jafar, immediately offered to pay him 10 dollars to the quarry, and check-in would be at 12. True, even those who paid him and arrived in Mersoy BelaVista were settled in Mersoy Aqua. I was settled in a semi-basement room in building C 112, apparently a former technical room, urgently converted for tourists. After the scandal, they moved me to building B. on the 2nd floor, room 2307, with a view of the mountains and neighboring hotels. . The room is ok, albeit old. MERSOY HOTEL DOES NOT HAVE OWN BEACH!!!! . you can go to any one, pay for drinks and ice cream for an average of 10 lira, and take a sun lounger. Food is modest, meat, fish, potatoes, everything was there. Fruits - apples, oranges, plums, apricots. In the beginning, there were fewer people and the queue was shorter. The main composition of the guests is 40% Russians, 40% Ukrainians, 10% Turks, etc. From the good in the hotel-slides, the courtesy of the staff. Of the bad, the lack of a beach, the modesty of food, and complete indifference to the appearance of the hotel. And the funniest thing in this hotel is the lunch box that they give you when you go somewhere for an excursion, these are two pieces of a roll, with cheese and sausage. And that's all. What a hotel, such a lunch box. )))
аватар Olelga
 •  traveled 7 years ago
Rating 6.0
We rested in September, I recommend the hotel, but. . . Russian speakers will be settled either in the basement or in the attic. We lived in the attic. The room is excellent, it was understood that this is an attic by a slight slope of the ceiling - the view from the window to the mountains is a magical view. … More ▾ We rested in September, I recommend the hotel, but. . . Russian speakers will be settled either in the basement or in the attic. We lived in the attic. The room is excellent, it was understood that this is an attic by a slight slope of the ceiling - the view from the window to the mountains is a magical view. Towels, I don’t know why, were changed every day, the floor was not washed, the garbage was taken out, the bed was not changed for seven days. Everything in the room worked, everything was just fine. The pool is clean, the area is cozy and clean. The staff is friendly, the administrator and Seryozha from the reception do not speak Russian, but everyone understands perfectly well why they pretend that they do not understand the language, I don’t know. The attitude towards Europeans is completely different, more respectful. The hotel is very cozy and homey. The food is not rich, but varied and tasty. The fish are not often and not interesting. There was no seafood at all. Chicken meat every day, Beef meat, goat meat, too, every day. The meat is perfectly cooked. Sauté ed vegetables are simply delicious! Many and varied. Soups of excellent quality and taste. Pastries, cakes, sweets, fruits in abundance. Salads and vegetables, seasonings and sauces, jams and yoghurts, a variety of pickled vegetables and fruits. Cheeses and feta cheese are varied and of high quality. Sausage and sausages did not like, some kind of paper. Kudos to the chef!! ! The food is delicious and it is simply impossible to have time to try everything! The restaurant staff is very friendly! Everything is clean, the dishes are cleaned instantly, in the bar there are good quality alcoholic drinks and without restrictions! Left just a NEGATIVE IMPRESSION hotel guide Eldar-ham is terrible and scoundrel! Hotel administrator and reception staff on the side of Eldar. I advise you to go to the hotel, literally 5 minutes walk to the sea, the hotel is clean and pleasant! I DO NOT RECOMMEND listening to the recommendations of the hotel guide Eldar! Have a nice holiday!
аватар Vacku
The hotel is good. The food is good, the jacuzzi suites are beautiful, there are no children, so peace and quiet. BUT upon check-in you will be asked to stay for 3-4 days in another hotel, much worse. And every day, passing by the reception, you will hear another scandal of the next vacationers. Therefore, if you are ready to live in a 3 * cellar, and eat in Mercy (they give out bracelets), then you can go. … More ▾ The hotel is good. The food is good, the jacuzzi suites are beautiful, there are no children, so peace and quiet. BUT upon check-in you will be asked to stay for 3-4 days in another hotel, much worse. And every day, passing by the reception, you will hear another scandal of the next vacationers. Therefore, if you are ready to live in a 3 * cellar, and eat in Mercy (they give out bracelets), then you can go. Such a mess is typical for almost all tour operators (JoinAP, anekstur, teztur). At the same time, TUI were always settled without problems
аватар
 •  traveled 7 years ago
Rating 9.0
A classy hotel with a beautiful infrastructure, good management and staff. A varied menu and delicious food. Picturesque location of the hotel, 10 minutes walk to the sea. … More ▾ A classy hotel with a beautiful infrastructure, good management and staff. A varied menu and delicious food. Picturesque location of the hotel, 10 minutes walk to the sea.
Review from — vOtpusk.ru
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Расположенный прямо возле пляжа Ичмелер. Основой отеля является отличный сервис, высокое качество и современный дизайн. Построен в 2008 году, общая площадь составляет 2700 м2, последняя реставрация сделана в 2012 году. Отель состоит из одного 4- этажного и одного 5-этажного зданий. Подходит как для молодежного, так и для семейного отдыха.

Location Отель расположен в 8 км от г. Мармарис. Аэропорт Даламан находится в 90 км от отеля.
Description of the beach Общественный песчаный пляж находится в 300 м от отеля, через дорогу. Заход в море — песок, галька. Бар на пляже платно.
  • 3rd and beyond
  • city ​​beach
  • sand beach
  • beach towels
In a hotel

2 открытых бассейна 120 и 125 м², 1 Аля Карт ресторан (оплата за меню, без резервации), 2 бара. AI: в концепцию входит — завтрак, поздний завтрак, обед, ужин — шведский стол, полдник, снэк, местные алкогольные и безалкогольные напитки (10.00-23.00). Импортные напитки, коктейли, мороженое, обслуживание в номер, Аля карт ресторан, все напитки после 23.00 — платно.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • doctor
  • currency exchange
  • payment by payment cards
For kids Детская анимация на русском языке, мини-клуб (4-12 лет), детские секции в бассейнах, 5 м², игровой салон.
  • children's swimming pool
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Анимация на русском языке.
  • billiards
  • table tennis
  • water activities
  • animation
Description of rooms

47 standard room (из них 1 номер для инвалидов, макс. 3 чел., 18-24 м2).

27 двухкомнатных suite room (гостиная, спальня, макс. 4 чел., 25-30 м2).

In the rooms

фен, сейф (платно), телефон, спутниковое ТВ с российскими каналами, набор чай-кофе, мини-бар (пустой), сплит-кондиционер, ванна/душ, банные принадлежности, Wi-Fi (бесплатно), доп.кровать, по запросу.

  • bath / shower
  • hair dryer
  • $
  • safe $
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone $
  • internet wi-fi  FREE 
  • balcony/terrace
The address İçmeler Mah. Kayabal Cad. No: 176/4 Marmaris Turkey
Phones: +90 252 424 09 24
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. Рядом с отелем находится городской песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в бильярд, настольный теннис. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).