Terrible hotel

Written: 2 october 2018
Travel time: 28 july — 7 august 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
It was tin! As I remember our vacation... This has definitely never happened before! It is enough to first look at the price (we spent about $ 100 per day on the hotel)... Although, what kind of hotel is this? It's a recreation center or something. And this is Berdyansk! Not the Mediterranean, and not the Red Sea, where you don't have to pay much more than this amount!
In general, below are the reasons why we will never go to the Gold Coast again! I will sign two options so that everything about this place is clear and briefly, and in all colors : )
Now briefly, just a few words. And a little lower - for each item with emotions.
1. Our check-in was postponed for two days. Before check-in, they called to say that we would come later.
2. The process of settling in is a pain. Vouchers that need to be brought “where necessary”, payment only in cash, no one is in a hurry.
3. Lived on the fourth floor without an elevator with a pregnant wife, two-year-old child and wife's mother.

4. Kettle, clothes dryer and more - everything is in common, you need to go to the very bottom to get boiled water for tea.
5. There was no food for the child even in the restaurant, we had to ask the cook for an extra charge to cook something for us for children.
6. An uncomfortable mode in the dining room, while you need to put the child to bed, your food will stand and cool. Your plate will be set at 1:20 sharp.
7. The roller shower door in the bathroom just wouldn't close.
8. When we needed medical help for a child, there was no one in their first-aid post. They work until 17:00.
9. Smart guests take up parking spaces with bottles of water.
10. Cleaning in the room only on request, you need to go down and give the key to the room.
11. All children run around with rotavirus, so there is almost no chance of not infecting your child.
12. While I was lying in bed in the room, a centipede crawled on my leg.
13. Woke up at 2 am with some loud spray of mosquito poison, the noise was like from a working chainsaw.
In general, we left there with pleasure, because from such a vacation I wanted to have a normal rest at home : ) And now I will try to add a couple of details for each item.
1. Check-in was postponed for two days.
I have absolutely no idea how this could be done! No, well, I understand that people can make mistakes, that anything can happen. But I don't have to figure out where I can spend two days after my arrival in the city!
It's good that in another hotel, not on the spit, we managed to book rooms. But why do we need all this? We made an advance payment in early May, rested in early August. Why can't you just take it and not ruin everything? : )
There were half-empty rooms, but a little more expensive. That's what, it was impossible to settle us somewhere for two days? Or do people with childhood from the Soviet Union not understand that we are not used to suffering all our lives? )
This is generally a fat minus in our holiday. Firstly, no one apologized during our stay. Secondly, there were a bunch of other inconveniences from which we were shocked.
2. The process of settling in is a pain.

Settling is a separate quest on the Gold Coast, reminiscent of greetings from the Soviet Union. When we asked on the phone if we would have dinner (if we arrive two hours before it starts), we were told: “You won’t have time, you need to take the ticket to the dining room in advance” : ))
Plus, they only accept cash. You take out a pack of banknotes, and of all the “women” at the reception, two are “busy”, and the third complains that too much cash passes through their hands. We have to wait until 10-20 thousand UAH. each guest will be manually counted at least a couple of times. This is exactly what you want to do after a six-hour road with a small child!
3. Settled on the fourth floor.
Okay, it doesn't really matter to me. But a pregnant woman, an elderly woman and a small child have to walk up and down seven times every day? ! It would be worthwhile to warn about such things before check-in, and not in the building in which we brought the check-in ticket!
And in the building the concierge has nothing to do with it, because he does not lodge. And at the reception they can’t help us with anything, because “there are no places”. We wanted to immediately leave for another hotel despite the prepayment, but during the season in Berdyansk we couldn’t quickly find something suitable.
4. Everything in common.
With kettles, dryers, sun loungers and all that - a different story. Okay, the sun loungers on the beach have been occupied with towels since last week. But the common kettle for 50 rooms is the result of hard creative work. Probably wanted to save on electricity ; )
And when our dryer (one for our two rooms) was occupied by someone else, the concierge told us: “There are enough dryers, sort it out yourself! ”
5. There was no suitable food for the child.
At the age of two years, the child needs a varied and healthy food. Not fried and not greasy. I understand that it is not popular among the average vacationer, but you can’t order it from the menu in a restaurant either.
I had to order cutlets for a couple, paying for a Kiev cutlet. And a salad without spices for Greek. Well, add 30-50 UAH. chef for a favor.
6. Inconvenient dining mode.

Food was served at 9:20.13:20 and 18:20. We wake up around 6 am. And we still do not understand who this regime is for. For those who like to get up late in the morning, or go to bed earlier in the evening?
It was not possible to come even a little later or a little earlier. You come in advance - running workers look askance at you, because another hall is being serviced now, “and you came here. ” If you come later - either everything will have cooled down, or the dining room will already be closed. If this time also falls on the sleep time of a child with whom someone has to stay, everything becomes quite uncomfortable.
7. The shower door didn't work.
Nobody cares. Adjacent rooms had many similar room issues.
8. Couldn't get medical help.
There are many coniferous plants on the territory, which dilutes the landscape well and gives pleasant air. But, along with several fountains, it attracts a large number of insects. Especially - some unrealistically painful biting mosquitoes.
When the baby had three-centimeter blisters on his legs, we wanted to consult with the workers of the first-aid post about what we should do with them, but no one was there. Their working day ends at 5:00
9. Parking spaces are occupied by eggplants.
Oh, and this story is about busy parking spaces! The parking lot is in the open air, so people get creative, put five-liter eggplants in their parking spaces in the shade and leave for the city.
And this ticket must be carried with you at all times. Decorative guards won't let you through without it. And they won't let you out during the trip. Although on the other hand, from the beach, there is free entry and no gates.
10. Room cleaning upon request.
The idea to clarify the cleaning schedule comes on the third or fourth day, when sand from the beach begins to accumulate in the room. It turns out that you need to go downstairs, give your key and wait until the room is removed. Something like this : )
11. All children with rotavirus.
I heard this review about the entire Azov / Black Sea coast, but I can confirm for sure about the Gold Coast. All the children ran with the same symptoms, and there were mentions of the virus in other parents' conversations.

Children without immunity to this infection may need medical attention.
12. Centipede in bed.
She just crawled up my leg. There is nothing to add here.
13. Woke up at 2 am.
This event was the icing on the cake!
On the night before the departure from the Gold Coast under the open windows, sprayers of some kind of poison began to work to the fullest.
Specially invited men with huge backpacks walked around the territory and sprayed poison. They emitted a very noisy buzzing volume, approximately like a working chainsaw.
From two in the morning until dawn! I was glad that this day was the last there. With such pleasure, I have not yet left a single place of rest!
Well what can I say? Thanks guys for a great time ; )
Translated automatically from Russian. View original