Terrible place! Complete disrespect, lack of service at incredible prices!

Written: 10 august 2020
Travel time: 7 august 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Service: 1.0
Cleanliness: 5.0
Food: 4.0
Amenities: 1.0
Recently "rested" on the territory of this hotel. They ordered a banquet for 20 people in advance and stressed that the table should be set in the shade ...as you know, half of the people sat in the scorching sun, the main dishes waited for more than an hour, all salads were cooked, drinks were hot. At the end of the evening, it was an unexpected surprise to receive another check after closing the bill, because the waitress accepted the order, which was first prepared, and then wanted to add to the main bill, which was closed. Heard only "OY". Seriously?

There is a reception desk separate from the bar, where all entertainment is paid for. There you can see the main color of this "Scoop" service. The woman is inadequate at all. No understanding of politeness, basic manners of communication and tact. You can't wait for a smile from her! We arrived there and wanted to pay for the pool first ...I give a card, and in response to me boorish "terminal does not work. "

When asked why they did not warn and how to be in such a situation, they answered that the Internet disappeared half an hour ago, when they do not know whether to appear or not at all ...the Internet is not even mobile, so I had to look for cash in everyone's pockets (After I began to ask myself how everything was arranged, where the toilets, locker rooms, showers, where you can leave valuables, etc. I did not wait for a detailed answer.

When I asked how you can ride a jet ski, I was told to look for a gray-haired man in a red T-shirt! ! ! ! ! ! ! WHAT? Why should I look for someone?
As you know, this man was not in the pool, because he was in the garage) The rental scheme works as follows: 1) go to this man who hates visitors, which he tells you in person, because they break the equipment; 2) say you want to ride; 3) he sends you to the reception to pay for the service; 4) come back and listen to how everyone pissed him off; 5) gather on the beach and listen to the instructions. All this time he is shouting at you because he can't speak normally.

Another bonus was hearing the main color at the reception and her staff member discussing the arrival of guests. They were not happy about it at all, as they openly said while I was waiting in the lobby of my turn. Oh, and if this idiot told you something wrong, the administrator will call you and tell you that you were wrong ...this is also discussed with the guests!

Drink prices are just space! Only Morshyn water. Flies everywhere (
My advice to you - start treating people with respect! We are no longer there by foot.
Translated automatically from Ukrainian. View original
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